# Page 8 | ClickTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is ClickTime the right Time and Expense solution for you? Explore 207 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10010752/ClickTime/reviews

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ClickTime

4.6 (207)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 8 - Reviews of ClickTime

## Showing most helpful reviews

Showing 176-200 of 207 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SP

Serge P.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Great app"

March 16, 2020

5.0

Pros

Easy of use, speed of loading, notifications when server maintenance occurs.

Cons

I didn't find any features that I didn't like.

Review Source

Response from Clicktime.com

March 24, 2020

Hi Serge, Thank you for your review of ClickTime. We are glad to hear that it has been working so well for you and your team. Please remember if the need ever arises, we are always here for you. Best, Brea Phillips ClickTIme | Customer Success Manager

MY

Murat Y.  
Event Team Leader  
Events Services  
Used the software for: 2+ years

### "Thanks to Clicktime"

August 20, 2020

5.0

Pros

we are using this software to have some reports to lead our team. It is very helpful thank you

Cons

It could be more faster than that. Thank you for asking.

Review Source

DA

Deepthi A.  
Tester  
Computer Software  
Used the software for: 1-2 years

### "Good product"

March 29, 2023

5.0

Pros

I is straight forward and easy to use on daily basis.

Cons

Sometimes it is hard to find the project code.

Review Source

MA

Matthew A.  
Project Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Good time tracking software"

February 4, 2021

5.0

Pros

As a user, the software is extremely easy and user-friendly for entering and tracking time and comments for clients.

Cons

With man-hours and computer time being separate entries, we had problems when we could not exceed 24 hours in a day (i.e. work more than 12.5 hours in a single day).

Review Source

ML

Madeleine L.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Employee Friendly "

April 6, 2021

5.0

Overall this is a good product and provides a good user experience- it could be improved on the backend for managers to make approval process a bit more straightforward.

Pros

For the majority of users the program is quite straight forward. It includes a page listing all time off options which is very helpful.

Cons

Although it is simple for most users submitting time sheets it was a bit more complex on the back end for managers who are reviewing time off requests and time sheets.

Review Source

√ Armando A.  
Managing Partner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great Tool"

December 5, 2019

4.0

We use the product to track our contractors time while they're deployed at various client sites. Our client receive automated notifications to approve the time and we use those approvals for invoicing.

Pros

Its simplicity; ease of use; fits our needs

Cons

Some missing features such as an alternate timesheet approval.

Alternatives considered

[Harvest](https://www.capterra.com/p/75598/Harvest/)

Reason for choosing ClickTime

Simplicity and price

Review Source

MF

Michele F.  
PMO Director  
Telecommunications  
Used the software for: 2+ years

### "Great product..user friendly "

July 29, 2020

4.0

User friendly

Pros

The software is easy to use and self-intuitive to the users

Cons

New project categories ...they should be numbered ...

Review Source

Response from Clicktime.com

August 3, 2020

Hi Michele, Thank you so very much for your review of ClickTime. We are glad to hear that it has been so user-friendly for you and your staff. Regarding project categories; these can absolutely be numbered! I will be glad to meet with you and a member of your admin team to make sure that these appear for you. I will reach out directly to set some time on our calendars. Thank you again for your review of ClickTime! Best, Brea Phillips ClickTime|Customer Success Manager

MG

Matthew G.  
Head of Client Delivery  
Information Technology and Services  
Used the software for: Less than 6 months

### "Critical functionality for our business"

December 2, 2021

5.0

Enables accurate and timely reporting.

Pros

Ease of navigation and comprehensive functionality.

Cons

Some duplication of functionality between the menus.

Review Source

LP

Leonid P.  
Research Nurse  
Research  
Used the software for: Less than 6 months

### "Excellent payroll tool."

December 6, 2022

5.0

Excellent product and very straightforward. Was able to use it after 15 minute tutorial. No issues. Easy to submit expense information.

Pros

Easy to use and intuitive controls. Straightforward way to import expense data under different profiles and categories.

Cons

Have not discovered anything I dislike about this.

Review Source

AL

Amy L.  
EVP, MD  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Clicktime and KL"

April 17, 2020

5.0

Real time project and time management with great reporting features.

Pros

Ease of use. Great customer service contact.

Cons

Rude sales person. Communicated that we were a waste of his time.

Reason for choosing ClickTime

I used it in the past and knew it would work for our needs.

Review Source

Response from Clicktime.com

April 27, 2020

Hi Amy, Thanks so much for your feedback. It's been great working with your team and I'm excited to continue adding more value for the entire KL team! Best, Ethan

JB

Jennifer B.  
Assistant Town Clerk  
Government Administration  
Used the software for: 6-12 months

### "Click Time "

June 28, 2019

3.0

I think that this program is easy to use, quicker than writing out a time sheet. Easier for Finance office to deal with a bunch of employees vs having paper copies.

Pros

This Software is easy to use, and is great if you have a lot of different employees.

Cons

When you work over time you have to enter it separately, when it shows how much overtime was worked if you put in your breaks. Just takes a little longer.

Review Source

RM

Rob M.  
Associate Director  
  
Used the software for: 6-12 months

### "ClickTime is very easy to use. It's ability to generate reports in seconds is fantastic."

October 31, 2017

5.0

Pros

Ease of use and ability to generate a wide range of reports can help businesses work more efficiently and run smarter. Customer support is fast and very helpful.

Review Source

BH

Brooke H.  
Director of Parent Engagement  
Education Management  
Used the software for: 1-2 years

### "Very user friendly "

August 15, 2019

4.0

Very good.

Pros

Makes it easy to use from a computer or smart phone.

Cons

Finding the log in while google searching is not easy.

Review Source

MS

Manish S.  
Test Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to use"

August 4, 2020

5.0

Pros

Simple and user friendly. Very easy to use.

Cons

As of now I dont feel anything missing.

Review Source

Alexandra C.  
Executive Assistant To Chief Executive Officer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Useful tool for Timesheets and Expense Recording"

October 7, 2018

4.0

Pros

I like using the app for doing expenses. Adding photos of receipts is a breeze with this app.

Cons

The user interface is not user friendly. It's difficult to find buttons you need for function.

Review Source

JB

Julie B.  
Office Manager  
Public Relations and Communications  
Used the software for: Less than 6 months

### "ClickTime saves Time"

February 9, 2017

5.0

Right from the start we knew we made the right decision to use ClickTime. It has been a very valuable tool.

Pros

Ease of use and the support

Review Source

IG

Ira G.  
Chief Marketing Officer  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Love this ClickTime!"

November 23, 2016

5.0

Really having a great user experience with ClickTime. It helps me find the balance necessary between working ON the business and IN the business. It also keeps that pesky service creep out of our day!

Pros

easy to use. Great tracking and really helps me efficiently run the agency.

Cons

Took longer than I thought it would to get up to speed.

Review Source

VR

Verified Reviewer  
Community Relations  
Government Administration  
Used the software for: Less than 6 months

### "A Big Timesaver for Payroll"

June 22, 2019

5.0

I am a newish user of ClickTime, having used it for about three months. It does save a lot of time compared to paper timesheets, and it is much easier to submit a digital timesheet to your supervisor than having to track them down to sign a paper timesheet.

Pros

Compared to paper timesheets, this saves a lot of time for staff as well as saving trees!

Cons

I wish that there was the ability to automatically add in breaks (i.e. take a half hour off each day) without having to manually put them in.

Review Source

TK

Tamara K.  
Jr. Business Systems Analyst  
  
Used the software for: Less than 6 months

### "Product is easy to use, customer service is quick to respond and very helpful!"

February 16, 2018

5.0

Pros

The capabilities of the software are great and there is ease of use on the user, manager and admin level.

Cons

Based on our needs, there are some limitations on customization of features. For example, the ability to limit access for reporting within the manager role.

Review Source

KL

Kathy L.  
Accountant  
  
Used the software for:

### "Easy to Use"

June 29, 2015

4.0

\-The sales team follows you through implementation which is terrific. They understand the product and do not over sell. They can explain exactly what it can do. Any questions or problem was addressed and solved immediately. -All the employees were able to adjust to the new system with little or no confusion. -The reporting functions could be improved. All the information is in the system and you can get it, but it could be streamlined. It would be nice to have a saved report literally be the same requested data then you can adjust dates or add employees if need be.

Review Source

VK

Vicky K.  
  
  
Used the software for:

### "Professional Handy Timekeeping System "

November 30, 2016

5.0

We spent a long time looking for a time management system that would work for our specific needs - when we found ClickTime we knew we had found the perfect system for us. It is so simple to use, online tutorials mean users can get up and running in a very short space of time. We are just at the beginning of our ClickTime journey but are excited to see what lies ahead. Customer support is second to none, the team are responsive and professional despite being on different time zones. I cannot recommend ClickTime highly enough

Review Source

NO

Nancy O.  
Human Resource Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "ClickTime Review"

November 3, 2023

4.0

Pros

Its capability to effectively track employees' performance enhances productivity.

Cons

It may take time for beginners to learn its extensive features.

Review Source

CM

Cameron M.  
  
  
Used the software for:

### "Great software, great people"

February 25, 2017

4.0

We have used Clicktime for many years and it is invaluable to our business. It is one of the best tools on the market to help manage employee's time. The resource planning tool is heavily used by our teams, and the summary reports on the resource planning page give you a clear sense of the project status. With one click, you can quickly drill down to the details. The Clicktime staff makes themselves available and I am always impressed by their attentiveness, resourcefulness, and intelligence.

Review Source

PL

Peter L.  
  
  
Used the software for:

### "Really good timesheet app for mid-sized businesses"

November 9, 2011

5.0

Our firm needed to track time to tally costs against different internal projects. ClickTime was quick to implement and the training burden was very low.

Pros

\- Easy user-interface - Good reporting - Really responsive customer support - Cool features (more than we need) - Smartphone interface - Inexpensive

Cons

\- Looks a little dated - Takes a while to figure out all the customization

Review Source

SM

Susanne M.  
Research Administrator  
Hospital & Health Care  
Used the software for:

### "ClickTime Review"

November 21, 2016

5.0

The software is flexible and meets our needs for project management. It is easy to learn and very easy to implement. Customer service has been prompt and helpful.

Pros

Very easy to use and implement.

Cons

I have been using this software for five months and haven't found anything yet that I wish that it did, but doesn't.

Review Source

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