--- title: "Quantum Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Quantum Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more." source_url: "https://www.capterra.com/p/10010755/Quantum/" page_type: "product" language: "en" --- # Quantum Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Quantum ## What is Quantum? As a full featured debt collection software suite, Quantum has been designed with the debt collector's needs in mind. Easy navigation, integrated credit reports, and some of the most revolutionary features ever developed for debt collection software, makes Quantum the next generation software in the debt collection industry. ## What is Quantum used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Quantum?[Manage this product listing](https://www.g2.com/products/triosoft-quantum/claim_requests/new?auto=true) ## Quantum Overview Updated August 2026 AI summary Quantum supports small and midsize businesses with cloud-based debt collection tools, offering features such as automated notices, payment collection, and client management. It integrates with accounting systems and provides real-time reporting and analytics. Optional capabilities include compliance management, auto-dialer functions, and customizable workflows, making it suitable for organizations seeking structured, web-based debt recovery processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Quantum 4.8 (6) VS. [4.9 (39)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting Price $79 Per User, Per Month Starting Price $75000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (6) Ease Of Use 4.9 (21) Value For Money 4.2 (5) Value For Money 4.9 (16) Customer Service 5.0 (5) Customer Service 4.9 (16) ## Quantum alternatives [DebtView](https://www.capterra.com/p/140575/DebtView/) [4.4 (21)](https://www.capterra.com/p/140575/DebtView/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140575/DebtView/) [Gaviti](https://www.capterra.com/p/169544/Gaviti/) [4.5 (91)](https://www.capterra.com/p/169544/Gaviti/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169544/Gaviti/) [Collect!](https://www.capterra.com/p/66949/Collect/) [4.7 (70)](https://www.capterra.com/p/66949/Collect/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/66949/Collect/) [Moonflow](https://www.capterra.com/p/10011036/Moonflow/) [4.8 (29)](https://www.capterra.com/p/10011036/Moonflow/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011036/Moonflow/) [View all alternatives](https://www.capterra.com/p/10010755/Quantum/alternatives/) ## FAQs about Quantum Overview ### What company size and specific industries is Quantum built for? Quantum is designed for businesses in the debt collection industry, including companies of different sizes that need software tailored to collections operations. The vendor description does not specify a particular company size, so it appears to target debt collection firms across small, mid-sized, and larger organizations. Features and Usability ### What are the key features of Quantum? Quantum offers payment collection tools such as electronic payments, credit card processing, partial payments, and payment plans, plus collection-focused features like auto-dialer, call recording, callback scheduling, and automated notices. It also includes compliance management, client management, workflow management, real-time reporting, customizable reports, and API and accounting integration. Integrations ### Which third-party tools and platforms does Quantum integrate with? Quantum integrates with Coneix for invoice, expense, and payment synchronization, and with Google Maps and TCN from its official catalog. These integrations cover finance-related workflows and location or communications-related functions, giving Quantum a small but specific set of third-party connections. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Quantum offer? Quantum provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of product features and workflows. Getting Started and Support ### What customer support options does Quantum offer? Quantum provides email/help desk, phone support, 24/7 live rep, and chat. Support is presented through multiple direct channels, giving users several ways to reach the team. No reviewer feedback is available here, so support speed, helpfulness, and common frustrations cannot be assessed. ## Features AI summary Based on 273 Debt Collection reviews Capterra data shows that buyers of debt collection software rank the following features as their top priorities: - **Reminders** (**86%** of reviewers rated this feature as critical) - **Accounting Integration** (**62%**) - **Electronic Payments** (**58%**) Quantum supports all three of the features reviewers value most: **Reminders**, **Accounting Integration**, and **Electronic Payments**. Together, these capabilities help businesses stay on top of follow-ups, connect collection activity with financial records, and accept payments more efficiently, allowing teams to improve cash flow and manage recovery work with less manual effort. Payment Collection 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Multiple User Accounts 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service API 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Automated Notices 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send automated reminders and notices to clients on overdue payments Accounting Integration Integrate with a third-party accounting system Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Quantum 28 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automated Notices: Send automated reminders and notices to clients on overdue payments - Call Recording: Record the audio of phone conversations for quality assurance purposes - Callback Scheduling: Schedules callback times - Client Management: Manage contact details and communication with clients - Collection Agencies: For third-party collection agencies - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.7 (6) 4.7 Based on 6 reviews ## Pricing Value for money 4.2 (5) Basic $79.00 Per User,Per Month Value for money 4.2 (5) 4.2 Based on 5 reviews ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ TCN](https://www.capterra.com/p/84252/TCN/) ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AC Alberto C. Informatico de Sistemas Computer Software ### "Todo ok" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 3, 2022 Pros la posibilidad de sincronizar tu información con otras aplicaciones Cons por lo general todo esta ok y no veo un contra Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VE VICTORIA E. bookkeeper/HR Consumer Goods ### "Quantum 1-1" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 27, 2019 Very pleased with my brief experience with this software. In HR, managers can sometimes deal with employees ineffectively and/or in different ways that can be a negative aspect for a company. This software circumnavigates that issue. Easy to learn, easy to use. Pros Looking for a software than will engage managers but keeps everyone on the same page? This software provides the tools for managers to approach employee discussions in the same way. Consistency across all management allows an organized, clean method of working with employees. Cons I found no negative aspects of this program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF Scott F. ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 14, 2017 Triosoft is very accommodating to all of my collection needs...If I ever have a question or concern, I am able to get a prompt response. The software is very easy to use & learn. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AY Ashur Y. ### "Most user friendly software out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2017 I have loved using Quantum since 2005. It's the most user friendly collection software out there. So easy to train new users, and some of the most advanced account search tools for my most experienced. All my credit reports and skiptrace searches were integrated in a clean and easy to locate layouts. Best Software for the money, and the most advanced database search tools at each of my reps stations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL Tim L. President Financial Services ### "10 plus years using this product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2017 It works seamlessly and it is really easy to use. It is also easy to teach a new employee how to use. I have used other collection software and this one is the best I have used. Pros you can have Auto Batches set up that can do a lot of the work for you. Software is very easy to understand Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Mark C. ### "Great Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 13, 2017 Been using Quantum for 9 years. Tech support is A+. Lots of features for the money! Very easy to use. My collectors love it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 14, 2017 I think you accidently forgot to give a star rating for our tech support! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.