# Asset Bank Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Asset Bank the right Digital Asset Management solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10010769/Asset-Bank/reviews --- Asset Bank 4.8 (54) [View alternatives](https://www.capterra.com/p/10010769/Asset-Bank/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Asset Bank Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews lP lEONARDO P Management AccountantHospitality, 51 - 200 employeesUsed the software for: Less than 6 months. “Powerful Search & Tagging – Advanced search capabilities and automatic tagging help users quickly locate assets“ May 22, 2025 Mohsen B Project technical managerArchitecture & Planning, 11 - 50 employeesUsed the software for: 1-2 years. “We cannot introduce a weak point about this program.“ February 6, 2025 AT Amanda T CeoReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “It’s quite powerful, allowing us to find files quickly, even when we have a lot of assets uploaded“ June 29, 2025 AS Alice S Senior Software EngineerComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “For instance, the latest upgrade broke our user access control API, which was a nightmare to debug. But it's all documented so does provide a bit of a curve to understand it.“ June 7, 2022 Mohsen B Project technical managerArchitecture & Planning, 11 - 50 employeesUsed the software for: 1-2 years. “Our company has fallen in love with the product mostly because of this support.“ February 6, 2025 RK Ray K Director, IS Client ServicesHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “End users were not allowed access as they would use the photos for free and we need to charge back for our services.“ February 9, 2021 Mohsen B Project technical managerArchitecture & Planning, 11 - 50 employeesUsed the software for: 1-2 years. “Without exaggeration, the strong support of the group was very wonderful.“ February 6, 2025 RK Ray K Director, IS Client ServicesHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “fairly intensive to install, not for a small group of users as it would be costly. “ February 9, 2021 ## Showing most helpful reviews Showing 1-25 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Patricia S. Writer & Designer Non-Profit Organization Management Used the software for: 2+ years ### "The DAM to end all DAMs" April 29, 2019 5.0 We use Asset Bank to centralize document and photo storage among our many distributed teams. We chose to install it on our local servers for maximum security, and the implementation team was incredibly helpful in figuring out how that would work. Pros If you're looking for a Digital Asset Management platform - look no further! Our team vetted out every possible option when we finally gave SharePoint its much overdue burial. Anything would have been an improvement over that, but Asset Bank rose to the top of the competition with its fully customizable options, intuitive interface, and feature-rich functionality. We finally have a centralized document and photo storage site everyone can agree on! We particularly love the options to export images in various pre-set dimensions which is a huge timesaver. And we loved customizing the software from the ground up in conjunction with the super helpful implementation team. They walked us through every step of the way to get it to where it needed to be. Cons The only thing I hate is that not everyone can use Asset Bank, due to the limited number of licenses we've purchased! However, it works perfectly for those we have given access to. One thing that is growing a little out of control is our user-generated keyword list, but that was our choice. You can limit keywords to a master list if you choose. And thanks to the great searching functionality, even if you miss one or two, the software searches the body text of the documents as well. Advanced search is powerful, once you know how to use it, but may be one of the more unfriendly areas at first in terms of overall design. Once you're used to how it works, though, it's not confusing at all. Review Source JB Jessica B. Group Marketing & Brand Manager Civil Engineering Used the software for: 6-12 months ### "DAM it's good!" January 3, 2020 5.0 Asset Bank has revolutionised how we control, maintain and share our brand assets, creating huge efficiencies in the process across our group of companies in Germany, Sweden, Poland, Norway, Denmark and the UK. Throughout the implementation, launch and onboarding stage, the Asset Bank team (and my assigned consultant \[SENSITIVE CONTENT HIDDEN\]) have been extremely helpful, friendly and responsive. They made sure to understand the needs of our specialist business in order to get the best from our project. I would definitely recommend Asset Bank- not only for the user-friendly tool and its ability to store and share our photos, artwork and videos, but also for the exceptional relationship with the people behind the service. Asset Bank's features and integrations always seem to be evolving because they listen to their clients feedback - therefore we know that it will be a tool fit for the future of our brand and organisation. Pros I liked most the platform's ease of use, its sophisticated design made bespoke to our brand, its ability to easily share assets with others and its ability to categorise assets in a multitude of different ways - the search, filter and lightbox features are exceptional. Cons 9 months in and I have no complaints! I truly think the team behind Asset Bank have made a faultless project at an affordable price. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Adgistics Brand Hub](https://www.capterra.com/p/188674/BrandHub/)[Screendragon](https://www.capterra.com/p/132576/Screendragon/)[Frontify](https://www.capterra.com/p/183904/Frontify/) Reason for choosing Asset Bank Quite simply, Asset Bank were able to fulfill our needs (& exceed expectations) whilst remaining affordable. They were patient when we were deciding which company to choose - they were never pushy which is important. This kind and authentic approach won us over. Review Source BP Bradley P. Associate Brand Manager Entertainment Used the software for: 1-2 years ### "Asset Bank is a good tool for our company to store items for internal use because we are global. " July 18, 2017 4.0 A central hub for storing and sharing assets for our global company. Pros Lightboxes are quickly and easily shared with whomever we need. It looks very clean and nice! Customer service is honestly fantastic: I have a awesome guy that helps us out that I would like to say is one of the best / most easy to work with people that I have ever dealt with at another company. His product knowledge is vast and his attitude is always great. Cons Lightboxes NEED to be able to have password protection options. This would solve most of the issues we have with Asset Bank. Review Source Response from Bright September 28, 2017 Thank you so much for your feedback Bradley! We just wanted to let you know that our product team already have plans to deliver password protected lightboxes and we expect this feature to be available within the next 4-8 weeks. We'll let you know as soon as it is available. UPDATE: We can confirm that password protection options have been added to the system when you're publishing a lightbox! MG Mayank G. CEO, Founder Animation Used the software for: 1-2 years ### "Extremely secure digital asset management platform" December 29, 2020 5.0 Asset Bank is a great way to manage the company digital assets from one central platform, only problem with the platform is the high learning curve which is hard to overcome at the start. Pros Asset Bank is our backbone platform for centralization of our digital assets such as videos and photos in a single place. It was easy to setup the system in our own cloud storage and the technical support team was with us in all steps of the implementation. Cons Learning curve of the platform is a little bit higher then the other alternatives in the market. Onboarding and in-app pop-up explanations should be improved. Alternatives considered [Cloudinary](https://www.capterra.com/p/135074/Cloudinary/)[Asset Bank](https://www.capterra.com/p/10010769/Asset-Bank/) Reason for choosing Asset Bank The alternative with the best price was Asset Bank. Switched from [Cloudinary](https://www.capterra.com/p/135074/Cloudinary/) Asset Bank provided a better pricing plan for us, for that reason we switched. Review Source AM Andrew M. Interim manager, content and creative Oil & Energy Used the software for: 6-12 months ### "Love the ease of use and ability to customize" February 20, 2020 5.0 Pros Both easy to use and navigate, yet extremely powerful and highly customizable. Cons Can't think of any significant complaints. Alternatives considered [IntelligenceBank](https://www.capterra.com/p/121110/IntelligenceBank-DAM/)[Canto](https://www.capterra.com/p/140500/Canto/)[Third Light](https://www.capterra.com/p/94309/Third-Light-IMS/) Reason for choosing Asset Bank Had the right features for us, especially its flexible and customizable download presets. Review Source VR Verified Reviewer Project technical manager Architecture & Planning Used the software for: 1-2 years ### "We are very satisfied. This program made us not go to other programs." February 6, 2025 5.0 We have been using this program for several years. And we are completely satisfied. Asset Bank is a great place for all of our archive images. It also saves a lot of time when searching for a specific photo. Uploading assets, adding tags and keywords is quick and easy. Pros Without exaggeration, the strong support of the group was very wonderful. Our company has fallen in love with the product mostly because of this support. Cons We cannot introduce a weak point about this program. Maybe because of the large amount of information, sometimes it is difficult to find a better topic Review Source CZ Collett Z. Owner operator Consumer Services Used the software for: Less than 6 months ### "Hands up hands down management" May 10, 2025 5.0 Returning happy satisfied customer for many years to come. Operates as said and more 100% user friendly absolutely five stars Pros What's not to like reliability security easy user interface and dependability Cons No negative here worked as described I absolutely love everything about asset bank software Review Source AT Amanda T. Ceo Real Estate Used the software for: Less than 6 months ### "Asset Bank for Susscess" June 29, 2025 5.0 Overall, if you’re looking for a straightforward and efficient way to manage digital assets, I think Asset Bank is worth considering Pros One of the features I really appreciated was the search functionality. It’s quite powerful, allowing us to find files quickly, even when we have a lot of assets uploaded Cons The only downside I would mention is that sometimes the loading times can be a bit slow, especially with larger files. Review Source lP lEONARDO P. Management Accountant Hospitality Used the software for: Less than 6 months ### "A Customisable and Efficient DAM Solution with Some Challenges" May 22, 2025 4.0 However, some users mention challenges with upgrades, installation complexity, and limitations in bulk editing Pros Powerful Search & Tagging – Advanced search capabilities and automatic tagging help users quickly locate assets Cons Bulk Editing Limitations – When editing images in bulk, there is no back button, meaning users must be extra careful when making changes. Review Source Andrew B. Information Systems Manager Higher Education Used the software for: 6-12 months ### "Asset Bank Untangles the Mess" October 30, 2019 5.0 Terrific business relationship, excellent support, which mostly was unneeded due to the intuitive and straightforward process. Pros Ease of media ingestion and metadata tagging. Cons Limited functionality of the WordPress plugin, ultimately resulting in our inability to use it. Review Source KP Kate P. Used the software for: ### "Feedback from Amber Beverge Group" March 6, 2017 5.0 I appretiate very much kind support of Asset Bank team who helped me a lot to solve some problems with our digital library. Pros Easy to navigate, very good design. Cons I would suggest some things: the option that you could send a message to users by choosing them from the list (now there is option to send to all group). To delete folder not one by one, but that you can chose several folders and delete them at once. To see in email from Asset bank who is asking for a permission do upload/download something (as now only notification comes that someone is asking for a permission). It would be great if image of folder could be adjusted automatically - as now I need to resize it each time when I want to change it. Review Source Response from Bright March 15, 2017 Thank you for your feedback, it is good to hear that you are finding Asset Bank easy to use and that the Support Team have been able to help you with any queries that have come up. Taking a look at the features you've requested, there are already options available in Asset Bank to help perform some of these tasks. We will contact you directly to help you set these up. Kind regards, Asset Bank RS Ric S. Head of Video & Social Marketing and Advertising Used the software for: Less than 6 months ### "Excellent product and customer service " June 23, 2021 5.0 Excellent. Support from \[SENSITIVE CONTENT\] was fantastic in particular. Pros Intuitive, simple to use interface without a complex and confusing back-end. Cons Nothing specific. Felt like the number of users associated with the account could have been higher for the payment tier we were in. Reason for choosing Asset Bank Already worked with Asset Bank as a user / admin through European Professional Club Rugby (EPCR) and was impressed by the service. Review Source IG Ioannis G. Brand Professional Marketing and Advertising Used the software for: Less than 6 months ### "Asset Bank is a brilliant platform" July 5, 2021 5.0 The platform is very easy to use and all the features are excellent. Customer service is brilliant and very responsive. Pros The metadata and the categorisation are great elements that help customers. Cons It would be great if we would be able to integrate it with other sites. Review Source ER Elisa R. Senior Graphic Designer Automotive Used the software for: Less than 6 months ### "Great product" June 15, 2021 5.0 satisfied and happy Pros easy to use, great features. Straightforward Cons no transfer tool for assets not present on Asset Bank Review Source JH Jamie H. Used the software for: ### "Lightning quick DAM with excellent feature set!" April 4, 2017 5.0 Since joining Study Group just 6 months ago I have been a regular user of Bright Interactive's Asset Bank. It is truly feature packed and offers excellent search and categorisation facilities. Being able to quickly create and share (both internally and externally) your own Lightbox's (essentially a customised bundle of assets) using your own company's branding at every step of the way is a huge bonus to us and helps maintain an extremely high level of professionalism when communicating with our partners/clients. Review Source PS Paul S. Interim Head of Communications Higher Education Used the software for: Less than 6 months ### "Customer service" February 7, 2017 4.0 I have found the customer support to be a first rate service. We have recently been overhauling our asset bank to make more effective use of keywords. Victoria has gone the extra mile in facilitating visits and phone calls with other universities who have gone through this process. This invaluable insight has enabled us to make progress much quicker than would have been the case. Pros Engaging platform with multiple applications. Easy to use. Cons The back end is very technical and requires a higher level of knowledge than you might expect Review Source LV Lucy V. Used the software for: ### "Fantastic Customer Support! " April 18, 2017 5.0 The customer support from Asset Bank is superior. They go above and beyond to explain how to customize the tool and help you with configurations. They are quick to respond and very thorough. We really enjoyed working with them through design and our implementation. Review Source JJ Justine J. Used the software for: ### "Great product with a fantastic support team" March 10, 2017 5.0 Intuitive user experience, great value with a fast and friendly support team. Highly recommend Asset Bank! Review Source SM Schadrack M. Administrateur financier Information Technology and Services Used the software for: 6-12 months ### "Une solution pratique pour la gestion centralisée des actifs" September 6, 2025 4.0 Nous avions besoin d’un référentiel fiable et centralisé pour stocker nos contenus sensibles et les rendre accessibles aux équipes, sans risque de perte ou de doublon. Banque d’actifs répond parfaitement à ce besoin. Pros Banque d’actifs est un logiciel efficace pour centraliser, structurer et sécuriser tous les types d’actifs numériques (documents, images, vidéos, contrats, etc.). L’interface est intuitive, la recherche intelligente est rapide, et la possibilité de classer par catégories, mots-clés ou métadonnées est un vrai plus pour gagner du temps. Il facilite le travail collaboratif et la traçabilité des modifications. Cons Quelques lenteurs constatées lors du chargement de fichiers volumineux. L’outil gagnerait à proposer plus d’intégrations avec des applications tierces (comme des CRM ou ERP). Review Source AS Alice S. Senior Software Engineer Computer Software Used the software for: 2+ years ### "Modern RESTful APIs that supports asset management within a web app" June 7, 2022 5.0 Positive, looks modern and sleek with tons of features that one has come to expect from digital asset management platforms. The API is fairly easy to use and gives control of most of the features supported. Pros Easy to use APIs that go through each endpoint in detail. Makes implementing Asset Bank in our web app much easier. The front end is very easy to use with features like filtering, categories, user access controls etc giving control of the assets you use as well as making it very relevant to needs. Cons Upgrading is mostly pain with many of the endpoints changing resources. For instance, the latest upgrade broke our user access control API, which was a nightmare to debug. But it's all documented so does provide a bit of a curve to understand it. Review Source JM Jonathan M. Digital Publishing Consultant Media Production Used the software for: 2+ years ### "A DAMS for all seasons, bridging user need with technical excellence and high performance" February 12, 2020 5.0 Our project was complicated by having to deal with both a medium-sized bank of images in an older Asset Bank DAMS plus around a million archive images, while also supporting live image management needs. Asset Bank's project team have been highly efficient in every area: initial system specification, delivering the live solution, configuration evolution during roll-out and managing mass archive image migrations with differing metadata and storage requirements. Support for day-to-day issues is prompt, courteous and effective. Trust and confidence in both the system and the team that provide it is unquestionable. Pros The interface and administration tools are clear and logical, stripping away a lot of the under-the-hood machinations that are required for basic configuration so many other DAMS, while also allowing a large amount of complex configuration if necessary. The UI is well presented and easy to understand for the majority of users; a short intro for the specifics of the client's setup is all that's typically required. User management and asset security is efficient and easy to control, while allowing granular permissions management which don't require heavy IT overheads. Storage is scalable and the hosting solution robust and performance orientated. Industry-standard hooks allow interoperability with other task-specific systems. Project management for planning and integration was excellent, followed up by responsive and effective on-going support. Cons With every well-planned DAMS project there will also be points of customisation that are not always immediately achievable for understandable reasons; there are also realities over presenting large numbers of images in a way that is both aesthetic but also practical. However, new web technologies are always being researched and integrated by the Asset Bank team, providing confidence in the future potential while delivering a stable and useable product for right now. Review Source Patricia S. Writer & Designer Non-Profit Organization Management Used the software for: 6-12 months ### "The solution we were looking for!" February 15, 2017 5.0 Asset Bank is the archiving solution of our dreams, with a customer service team to match. It is helping our organization pull together a variety of disparate databases cobbled together over the course of yearsfinally uniting our files in one central location with intuitive searching and a beautiful user-friendly interface. The customization options are seemingly limitless to fit every possible application of what is already a fantastic platform. It was intimidating to start the search for a new DAM, but Asset Bank jumped off the list as the clear front-runner, and proved the best even after rigorous comparison with competitors. The support of the Asset Bank team is what puts it over the top. At every turn in the process, the answer was yes, we can do that or we will figure out how to make it happen. Training that could have been boring was to-the-point and customized for our needs. Throughout the consultancy process, the Asset Bank team consistently transformed what seemed insurmountable challenges into conquerable bite-size chunks. A flawless experience! Pros After years trying to work with systems not suited to meet the demands we were placing on them, Asset Bank brought together all the functionality we were looking for in a platform to archive our documents, photos, and dozens of other file types generated from 30 years of being in business. We are looking forward to saving time and frustration locating our files and collaborating on them across our various teams. Cons It took a little while to catch on to the industry terminology and ins and outs of managing a system like this, but the Asset Bank team was there to help at every step of the way! Review Source JS Joseph S. Digital and Print Publications Manager Education Management Used the software for: 2+ years ### "A photolibrary that actually works! " March 5, 2020 5.0 Aberystwyth University's photolibrary needed some TLC. We collaborated with Asset Bank support team to improve the search function, download options and overall user experience. Working with \[SENSITIVE CONTENT HIDDEN\]and the Asset Bank team was great. The project at first seemed overwhelming but \[SENSITIVE CONTENT HIDDEN\]made the entire process really easy and was able to turn our plans into reality. Thank you! Pros From an administrator perspective, it is really easy to have complete control of all our assets in the online depository. The sophisticated audit tools which are really simple to use allows you to identify what is where, how old it is which is great from a management perspective. I also LOVE how you can add additional download options to enable to the user to download the image to the correct dimensions. Cons At first there were many but that was down to my lack of overall knowledge of the software and its capabilities. Having met with \[SENSITIVE CONTENT HIDDEN\], I discovered that it was really easy to turn our software around and make it more appealing to the eye and easy to use. Review Source PT Peck T. Analyst Programmer Research Used the software for: 2+ years ### "Great photo repository" September 16, 2019 5.0 Easy place for public and GNS users to find photos for publication and research. A user-friendly central repository for photos taken during field or work-related trips or work event to ensure that these photos of significance are not 'lost' in someone's personal computer. Pros Ease of use. Attractive look and feel. Easy to customise. Cons Nothing But improvement: 1) When downloading metadata to a spreadsheet after search, gives options to download only selected attributes. 2) Each user should be able to personalise home page to include a favourite section displaying their favourite lightbox photos when logged in. 3) Admin> Content : When selecting an item from the results of the content search, when save or cancel out, we should be able to return to the list rather have to search again. Reason for choosing Asset Bank look and feel; usability; won't need 2 instances to enable external user access; Review Source EI Eric I. Webmaster Computer Hardware Used the software for: 2+ years ### "Dealing with Asset Bank has been a very positive experience. A great team with a great product." July 12, 2017 5.0 Implementation of Asset Bank relieved my asset related workload immensely. I saved dozens of hours per month by being able to delegate asset management to the Product Marketing department and to the respective Regional Managers. Once everyone was trained on how to use Asset Bank, they tended to run with it and make it their own. Pros The flexibility is outstanding. We were able to set up 10 regional Asset Banks in order to allow our regional managers to have their own unique versions of corporate assets. For example: having regional Asset Banks allows our Far East region to avoid having Latin American assets in their Asset Bank, as would be the case if there were just a single corporate Asset Bank holding the assets. Each region was able to set up their own categories and use a structure that best fits their regional needs. This freed me from the constant micro-management of each region's requirements. The regional managers have been able to manage their regional Asset Banks with minimal assistance, and this was our main goal: to relieve my workload associated with managing corporate assets. My time spent managing assets went from an hour or two per day, to an hour or two per MONTH. Exactly the results we needed. Cons Honestly, there really isn't something that I can point to and say "I would change 'this'." Any issues we encountered were propmtly addressed. We were either provided a "fix" via the software, or we were instructed on how we could achieve the desired result using the existing software... which was most often the case. Asset Bank's team is truly invested in making this tool work to the user's advantage. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.