--- title: "SwiftFox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SwiftFox Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10010782/SwiftFox/" page_type: "product" language: "en" --- # SwiftFox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SwiftFox ## What is SwiftFox? SwiftFox gives you every tool you need to manage your contacts, run engagement, execute campaigns, track leads and analyse data. Store unlimited contacts - be they clients, prospects, members, stakeholders, supporters, donors - and track all their key information. Target your marketing with emails, events, surveys, texts, calls, and petitions, all brought together in a beautifully simple interface. And best of all, our AI features unlock powerful data insights and automate time-wasting tasks. ## What is SwiftFox used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$250 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SwiftFox?[Manage this product listing](https://www.g2.com/products/swiftfox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SwiftFox 5.0 (2) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price A$250 Other, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.0 (4,388) Value For Money 5.0 (2) Value For Money 4.0 (3,517) Customer Service 5.0 (2) Customer Service 4.1 (3,527) ## SwiftFox alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) Highest Rated [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) [4.7 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) ## FAQs about SwiftFox Overview ### What company size and specific industries is SwiftFox built for? SwiftFox is designed for member-based organisations, not-for-profits and charities, associations and advocacy bodies, as well as accountants and professional services firms. It fits groups focused on campaigns, membership, or advocacy, rather than a specific company size, and is suited to organisations serving communities or member networks. Features and Usability ### What are the key features of SwiftFox? SwiftFox offers data security, access controls/permissions, and compliance management for controlled information handling. Core communication features include 2-way messaging, email marketing, SMS messaging, autoresponders, and alerts/notifications. It also includes CRM, contact and member databases, campaign management, reporting/analytics, workflow management, payment processing, and third-party integrations. Integrations ### Which third-party tools and platforms does SwiftFox integrate with? SwiftFox integrates with 13 third-party tools, including communication and productivity apps such as Gmail, Microsoft Outlook, Slack, Google Sheets, and monday.com AI Work Platform, plus business platforms like HubSpot CRM, Shopify, Stripe, Xero, Eventbrite, Microsoft Power Automate, Zapier, and ChatGPT. Getting Started and Support ### What training and onboarding options does SwiftFox offer? SwiftFox provides in person training, live online sessions, webinars, documentation, and videos. In person training supports direct instruction, live online sessions and webinars allow guided remote learning, documentation gives written reference material, and videos offer visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does SwiftFox offer? SwiftFox offers email/help desk, FAQ/forum, knowledge base, and phone support. With no reviewer feedback available on support experiences, the available channels can only be described as listed in the catalog data, without additional detail on response times, helpfulness, or common issues. ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) SwiftFox supports all three features that reviewers rate most highly: **Data Security**, **Customer Database**, and **Real-Time Data**. Together, these capabilities help businesses protect customer information, keep records organized in one place, and work with current information as it changes, allowing teams to respond faster, manage relationships more effectively, and make better day-to-day decisions. Data Security 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Communication Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Data Import/Export 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Email Marketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Member Communication 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Contact members listed in the database through email, SMS, social, phone, etc. Access Controls/Permissions Define levels of authorization for access to specific files or systems SwiftFox 74 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Tracking: Track the attendance of specific individuals or groups - Business Card/Badge Scanning: Capture contact information by scanning a physical item and having the system automatically extract data from the scan - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Types: Handle various types of membership based on groupings - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Data: Receive data and information in real time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Wait List Management: Record, update and manage waiting lists - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Basic A$250.00 Other,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KC Karen C. Project Officer Non-Profit Organization Management ### "Great CRM for our NGO – affordable and fully functional" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 25, 2025 We have had a very good experience with all the SwiftFox team, from investigation and demo through to customisation and delivery. The customer service after go-live is most impressive, with team members and support available and super responsive when one of our team has a question. Pros SwiftFox is an accessible and intuitive CRM that allows some project management and full relationship transparency. The platform is under continual review and enhancement, and all enhancements are available to every user. This is an affordable CRM. There are no hidden fees. We opted to have our Website and Member Portal designed and integrated by SwiftFox, and the results are very satisfying. Customisation and integrations both ran smoothly, with the team assisting us very engaged to understand our specific needs and functions, and to support us in translating that into the platform itself. Cons The user interface can be a little stiff. As an examples, tables in SwiftFox are not adjustable in size, but there are generally workarounds, like rollover popups. This is a fairly narrow criticism, given how many of the functions really do suit the relationship management we hoped to achieve. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) [Humanitix](https://www.capterra.com/p/10004030/Humanitix/) We are relationship focused. SwiftFox brought all our interactions and communications into one easy-to-use platform so the entire team can see interactions. Helped unify procedures so all of the team are on the same page. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Lucy D. Analyst Research ### "Local support & data storage is a game changer." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2023 As a growing data wholesale organisation, SwiftFox has been an essential part of the way we not only track and manage not only our current clients – but our prospects and sales pipelines too. We’re very pleased! Pros We’ve found the platform to be very initiative user-friendly for the team and made use of their email builder for our fortnightly newsletters, as well as their dashboards feature for visualising our monthly revenue figures. Because we do handle sensitive data in our day-to-day work, data security was our number one priority when looking for a CRM, so we were very pleased to hear that SwiftFox was ISO certified, and stored all their cloud-based data in Australia. Cons There were some things we ideally wanted in the CRM, that didn’t already exist. However, we soon learnt that SwiftFox likes to work with its clients to contribute to the development roadmap. So soon enough, our (perhaps niche) requests were made a reality in the platform! This was a really enjoyable process because their support team is local and we had an account manager – \[sensitive content hidden\] – who really made an effort to understand why these functions would be blockers for some of our work flow procedures and flag their development as a priority. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.