# SwiftFox Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SwiftFox Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10010782/SwiftFox/alternatives --- # SwiftFox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SwiftFox ## What is SwiftFox? SwiftFox gives you every tool you need to manage your contacts, run engagement, execute campaigns, track leads and analyse data. Store unlimited contacts - be they clients, prospects, members, stakeholders, supporters, donors - and track all their key information. Target your marketing with emails, events, surveys, texts, calls, and petitions, all brought together in a beautifully simple interface. And best of all, our AI features unlock powerful data insights and automate time-wasting tasks. ## What is SwiftFox used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$250 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SwiftFox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.swiftfoxcrm.com&name=SwiftFox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SwiftFox 5.0 (2) VS. [4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price A$250 Other, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.4 (4,352) Value For Money 5.0 (2) Value For Money 4.3 (3,488) Customer Service 5.0 (2) Customer Service 4.4 (3,496) ## SwiftFox alternatives [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Communication Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Data Import/Export 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Data Security 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Email Marketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Member Communication 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Contact members listed in the database through email, SMS, social, phone, etc. Access Controls/Permissions Define levels of authorization for access to specific files or systems SwiftFox 56 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Track the attendance of specific individuals or groups Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Accept and process credit card transactions Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Track and collect membership dues Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Track interaction history by documenting conversations for contacts Captures invoice data and maintains comprehensive records for auditing and reporting purposes Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Handle various types of membership based on groupings Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Access the system via a mobile application Accept, record, and reconcile financial transactions Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Record, update and manage waiting lists Built-in website builder or integration with third-party site Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Basic A$250.00 Other,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ monday.com](https://www.capterra.com/p/147657/monday-com/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KC Karen C. Project Officer Non-Profit Organization Management ### "Great CRM for our NGO – affordable and fully functional" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 25, 2025 We have had a very good experience with all the SwiftFox team, from investigation and demo through to customisation and delivery. The customer service after go-live is most impressive, with team members and support available and super responsive when one of our team has a question. Pros SwiftFox is an accessible and intuitive CRM that allows some project management and full relationship transparency. The platform is under continual review and enhancement, and all enhancements are available to every user. This is an affordable CRM. There are no hidden fees. We opted to have our Website and Member Portal designed and integrated by SwiftFox, and the results are very satisfying. Customisation and integrations both ran smoothly, with the team assisting us very engaged to understand our specific needs and functions, and to support us in translating that into the platform itself. Cons The user interface can be a little stiff. As an examples, tables in SwiftFox are not adjustable in size, but there are generally workarounds, like rollover popups. This is a fairly narrow criticism, given how many of the functions really do suit the relationship management we hoped to achieve. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) [Humanitix](https://www.capterra.com/p/10004030/Humanitix/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We are relationship focused. SwiftFox brought all our interactions and communications into one easy-to-use platform so the entire team can see interactions. Helped unify procedures so all of the team are on the same page. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Lucy D. Analyst Research ### "Local support & data storage is a game changer." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2023 As a growing data wholesale organisation, SwiftFox has been an essential part of the way we not only track and manage not only our current clients – but our prospects and sales pipelines too. We’re very pleased! Pros We’ve found the platform to be very initiative user-friendly for the team and made use of their email builder for our fortnightly newsletters, as well as their dashboards feature for visualising our monthly revenue figures. Because we do handle sensitive data in our day-to-day work, data security was our number one priority when looking for a CRM, so we were very pleased to hear that SwiftFox was ISO certified, and stored all their cloud-based data in Australia. Cons There were some things we ideally wanted in the CRM, that didn’t already exist. However, we soon learnt that SwiftFox likes to work with its clients to contribute to the development roadmap. So soon enough, our (perhaps niche) requests were made a reality in the platform! This was a really enjoyable process because their support team is local and we had an account manager – \[sensitive content hidden\] – who really made an effort to understand why these functions would be blockers for some of our work flow procedures and flag their development as a priority. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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