# Fluentgrid CIS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fluentgrid CIS Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more. Source: https://www.capterra.com/p/10010825/Fluentgrid-CIS --- # Fluentgrid CIS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 21, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Fluentgrid CIS ## What is Fluentgrid CIS? Fluentgrid CIS® is a comprehensive, AI driven, scalable, and adaptable Customer Information System designed to empower modern utilities. Our solution provides a unified platform to manage the entire customer life cycle, from service connection to billing and beyond. By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth. A true COTS product, Fluentgrid CIS can be quickly setup to meet the specific needs of any utility around the world. Built-in revenue protection functionality takes care of theft/fraud, exception handling, legal case tracking and energy audit for assured returns. Fluentgrid CIS suite is the first Asian headquartered utility CIS product to be featured in the Gartner Magic Quadrant and Gartner Market Guide for Utility CIS Systems, consecutively since 2013. ## What is Fluentgrid CIS used for? [Energy Management](https://www.capterra.com/energy-management-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fluentgrid CIS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fluentgrid.com/&name=Fluentgrid CIS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fluentgrid CIS 0.0 VS. [4.7 (54)](https://www.capterra.com/p/127462/MuniBilling/reviews/) Starting Price Contact vendor Starting Price $1200 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (54) Value For Money 0.0 (0) Value For Money 4.8 (43) Customer Service 0.0 (0) Customer Service 4.9 (53) ## Fluentgrid CIS alternatives [4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) Starting price $1295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.9 (60)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting price $2850.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (165)](https://www.capterra.com/p/12722/CBSW-UMS-net/reviews/) Starting price $0.35 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [EnergyCAP](https://www.capterra.com/p/56928/EnergyCAP/) [4.7 (132)](https://www.capterra.com/p/56928/EnergyCAP/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/56928/EnergyCAP/) ## FAQs about Fluentgrid CIS Overview ### What company size and specific industries is Fluentgrid CIS built for? Fluentgrid CIS is designed for utilities and utility service providers operating in India, the UAE, Saudi Arabia, Oman, South Africa, Kenya, Nigeria, Ghana, Rwanda, Tanzania, Zambia, and Brazil. The vendor description does not specify a company size, so the target market appears to be utility organizations in those regions. Features and Usability ### What are the key features of Fluentgrid CIS? Fluentgrid CIS offers metered billing, bill importing, bill audit, payment collection, and billing & invoicing for utility operations. It also includes customer management, meter data management, usage tracking analytics, payment reminders, self service portal, workflow management, and customizable reports, with support for electricity and water. Getting Started and Support ### What training and onboarding options does Fluentgrid CIS offer? Fluentgrid CIS provides in-person training and live online sessions to help teams get started. In-person training supports direct, face-to-face instruction, while live online sessions offer guided remote learning and setup support. These are the training formats listed in the catalog. Getting Started and Support ### What customer support options does Fluentgrid CIS offer? Fluentgrid CIS provides email/help desk and phone support. It does not include reviewer feedback here, so support quality, response times, and common user frustrations cannot be assessed from the available information. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Customer Management Store and organize information about customers and previous interactions Customizable Reports Alter the layout and content of reports Electronic Payments Electronically collect payments for goods or services Fluentgrid CIS 29 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Store and organize information about customers and previous interactions Alter the layout and content of reports Electronically collect payments for goods or services Utility billing for electricity Utility billing for water Form predictions based on past and present data/trends Information, data and reports that are being tracked over time Manage the supply and flow of electricity across the network Store, clean, and/or analyze customer usage data collected by metering systems Integrated or built-in billing calculated by customer usage levels of a product/service Access software remotely via mobile devices Notifications via mobile devices Accept and process online payment transactions Tracking, managing, and initiating the transfer of funds for overdue customer payments Reminders sent for balance/payment due Charge fees or cut off service due to late/missing customer payments Active monitoring of systems, applications, or networks Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee the process of issuing refunds Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.