# Bridge VMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bridge VMS the right Work Order solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10010837/BridgeVMS/reviews --- Bridge VMS 4.1 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bridge VMS Ease of use 4.5 Customer Service 4.4 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Curtis B. Senior Systems Lead Staffing and Recruiting Used the software for: 6-12 months ### "A day in the life of VMS" September 19, 2023 4.0 After using V3 I can't say enough of how V4 changes your working day, yes there are teething issues and something's that could work better but overall a good system not great just yet but good. Pros Initial configuration and set up is simple and straight forward once you have the information at hand. System navigation is much improved on previous version resulting in 50% time saved on client config and tracking any issues raised. Daily transactional tasks are also easier due to the layout and detail available, from raising jobs, submitting/booking candidates and entering timesheet information is much improved. Overall V4 is a wonderful place to be!! Cons After the initial client build for which there are many loaders for, once the information is in it's in. There's no way to update any information relating to Users, Job template information such as rates and rate overrides leaving massive amounts of manual corrections. Not having effective dates to and from is also an issue. Any changes to system settings are from that point in time not from a set date. Rates are most affected by this. In my mind rates changed from a point in time should update everything in the system up to approved timesheets. This would save many adjustments and incorrect payments. Rate set at different levels in the hierarchy can also complicate setup. It can be slow at times but mainly because I can be inpatient. I am though looking forward to the future and any future development which can elevate some of the above and if asked will help with that. Review Source Response from Bridge VMS October 11, 2023 Thank you for taking the time to share your detailed feedback about our software Curtis. We genuinely appreciate your insights into both the positive aspects and the areas where you see room for improvement. We are thrilled to hear that you find our software's initial configuration and set-up process to be simple and straightforward. Your comment about the improved system navigation and time-saving aspects, especially concerning client configuration and issue tracking, is encouraging for us. We understand your concerns about the limitations in updating certain information, particularly related to Users, Job template details, and effective dates. Your feedback regarding the need for effective dates and a more streamlined process for rate adjustments is invaluable. We appreciate your feedback as we continue to improve these features and more to better align with your needs and those of our other customers. Thanks again Curtis! SP Stephen P. Head of Implementation Hospital & Health Care Used the software for: 6-12 months ### "Internal | Retinue Employee Review" August 23, 2023 4.0 Overall V4 is a well built piece of tech, though it needs some QoL updates which would allow updates and creation of clients to be quicker. As well as clear documentation of the system and how data flows throughout the system. Pros V4 is a very intuitive and simply laid out design which allows ease of use and ease in finding information.The flow of a candidate is easy to follow in the system due to the job ref being used in the placement and timesheet details.The display of jobs, placements, and timesheets is clear and precise. Cons The speed to create a new client or update large numbers of users, job templates, etc. is too long and needs refining. Review Source Response from Bridge VMS October 11, 2023 Thank you for sharing your review of version 4 of Bridge VMS Stephen! It's great to hear that you find the design intuitive and user-friendly. We strive to have a system that allows for easy navigation and efficient access to information to improve workflow, so it's great that you share the same view. We appreciate your feedback on the speed of creating new clients and updating large batches of data. This input is valuable as it highlights areas where improvements can be made to enhance the user experience and is aligned to our current product roadmap. Clear documentation is key for users to maximise the system's potential and understand how data flows within the system. We have a large library of useful documentation within our help section on the system, so it might be worth you checking this out! Your suggestions for quality of life updates are aligned with our strategy to make it even better. Thank you for taking the time to provide your thoughts and insights. CD Charlotte D. Resourcing Business Partner Staffing and Recruiting Used the software for: 2+ years ### "VMS Review" August 29, 2023 3.0 Pros I like the Widgets on the home page which give you access to view all important links Cons The speed of the system and reporting is no the same as the old system Review Source Response from Bridge VMS October 10, 2023 Thank you for taking the time to provide feedback on our VMS software Charlotte! We're delighted to hear that you appreciate the convenience of the widgets on the home page, designed to provide easy access to essential links. However, we're sorry to hear about your concerns regarding the system's speed and reporting compared to the previous version. We take such feedback seriously and are committed to continuously improving our software. Our development team is actively working on enhancements, including optimizing system speed and improving reporting capabilities, to ensure that our users have the best possible experience. Your feedback is valuable to us, and we encourage you to reach out to our support team with any specific issues or suggestions you may have. We aim to provide a VMS solution that not only meets but exceeds your expectations, and your input helps us in that pursuit. Thank you for choosing our VMS, and we look forward to providing you with an even better experience in the future. SM Sarah M. Account Director Hospital & Health Care Used the software for: 2+ years ### "Bridge VS MS User Experience " September 19, 2023 5.0 Pros Ease of use, no need for complex training plans for any user group. A sentiment echoed by MS Users/Clients and Suppliers. Cons Nothing I believe this to be the market leader in VMS platforms Review Source Response from Bridge VMS October 10, 2023 Thank you for sharing your positive experience with Bridge VMS Sarah! We're thrilled to hear that you find our software easy to use and that it requires minimal training for all user groups. User-friendliness is a top priority for us, and it's fantastic to see that our efforts resonate with both MS Users/Clients and Suppliers. Your comment about Bridge VMS being the market leader in VMS platforms is genuinely appreciated! We're continuously striving to provide innovative solutions that meet the evolving needs of our clients and set industry standards. Your feedback encourages us to keep pushing the envelope in delivering excellence in workforce management. If you ever have any suggestions or further feedback, please don't hesitate to reach out. We're here to ensure that Bridge VMS continues to exceed your expectations! MF Maureen F. Head of Delivery Outsourcing/Offshoring Used the software for: 1-2 years ### "V4 Bridge VMS" September 19, 2023 5.0 Moving from V3 to V4, the V4 version is more user friendly and really easy to navigate, Pros I am a new user of V4 Bridge VMS, it is simple to use, logical and makes our job easy! Support team during the transition from V3 have been extremely responsive with open and honest communication explaining what's happening and the time-scale to resolution. Cons I personally didn't have a problem, a couple of colleagues had access issues Review Source Response from Bridge VMS October 10, 2023 Thank you for sharing your experience with V4 Bridge VMS Maureen! We're delighted to hear that you find the transition from V3 to V4 to be a positive and user-friendly one. Our team is dedicated to ensuring a seamless transition process and providing responsive support throughout. We appreciate your feedback and understand that occasional access issues can occur during transitions, but we're committed to addressing them promptly and efficiently. Your continued feedback and collaboration are valuable to us as we strive to enhance your experience with our software. We look forward to serving you and your colleagues, making your job even more efficient and straightforward with V4 Bridge VMS. If you or your colleagues encounter any further issues or have suggestions for improvement, please don't hesitate to reach out to us. Your input is instrumental in helping us continually refine and enhance our software. Thank you for choosing V4 Bridge VMS! LH Linda H. Finance Team Leader Government Relations Used the software for: 2+ years ### "Review" September 20, 2023 3.0 Pros Upto the recent upgrade earlier in the year i would have rated everything at 5 stars, but we have had lots of issues since. Things taking much longer to be resolved Cons That we have to raise a ticket for errors/concerns. This can delay payment of invoices as it takes some time for someone to get back to us Review Source Response from Bridge VMS October 10, 2023 Thank you for your feedback Linda. We value you input and we're sorry to hear about the recent issues you've experienced. We want to address these and improve your experience. Regarding the pros, we appreciate your positive feedback about our services prior to the upgrade, but we remain committed to addressing the issues you have. We understand your frustration about having to raise a ticket for support, but this helps us track issues, report of them to help us improve. We're actively working to reduce the time it takes to resolve issues and now that we've fully migrated over to our new infrastructure, we will have the capacity to do this, so we appreciate your patience thus far. Feedback like this is invaluable and appreciate you commenting. RH Ryan H. Implementation Manager Staffing and Recruiting Used the software for: 6-12 months ### "Good product" August 29, 2023 4.0 Pros Slick design, ease of use, friendly and effective support provided by the team Cons hard to modify existing build elements en masse - adjusting existing build elements is often very manual Review Source Response from Bridge VMS October 10, 2023 We truly appreciate your positive feedback Ryan! We're thrilled to hear that you find our product to have a slick design and that it's easy to use. Providing a user-friendly experience is one of our top priorities at Bridge VMS. Regarding your feedback on modifying existing build elements, we understand your concern. We are continuously working on improving our software to make bulk modifications more efficient and user-friendly. Your feedback is invaluable to us, and it helps us identify areas for enhancement. We appreciate your support and look forward to providing you with an even better experience in the future. If you have any more suggestions or questions, please don't hesitate to reach out to our support team, who will be more than happy to assist you. Thank you again for choosing Bridge VMS! JG Jonathon G. Director of Client Technology Staffing and Recruiting Used the software for: 6-12 months ### "intuitive Workforce Management" September 20, 2023 4.0 We use bridge to manage all our clients with varying levels of configuraiton and rules. The system is capable of adapting to your client base at ease. Pros very easy to use system with a great list of customisable options. The team are always working (at pace) to release new features and keep the platform ahead of the competition. Cons Nothing that is worth listing here. Its very good Review Source Response from Bridge VMS October 10, 2023 Thank you for taking the time to share your review of Bridge VMS on Capterra Jonathon! We're delighted to hear that you find our system intuitive and easy to use. Our team is dedicated to continuously improving and staying ahead of the competition, and we appreciate your recognition of our efforts. We appreciate the feedback. PM Peter M. Senior Account Delivery Manager Medical Practice Used the software for: Less than 6 months ### "Outstanding Produce" September 20, 2023 5.0 An outstanding product for both Client and Vendor alike; practical, functional and value for money. Pros Easy to use, practical, navigates extremely well and so user friendly. Cons Nothing, the features are simple, effective and easy to use. Review Source Response from Bridge VMS October 10, 2023 Thank you for taking the time to share your review Peter! We're thrilled to hear that you find our software outstanding and easy to use. It's great to know that you appreciate the practicality, user-friendliness, and effective features of our product. We strive to create software that provides value for both our clients and vendors, and we're delighted to see that it's meeting your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. Your feedback and satisfaction are incredibly important to us! IT Ian T. Senior Resourcing Lead Non-Profit Organization Management Used the software for: 2+ years ### "Very happy with the product" September 20, 2023 4.0 Overall very positive experience Pros It gives us the functionality we need and the system is intuitive and configurable. We receive a good standard of product support also! Cons Nothing can think identify at this point in time Review Source Response from Bridge VMS October 10, 2023 Thanks for the review Ian! We are glad you are enjoying Bridge VMS! 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