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Buzz, an all-in-one HIPAA-compliant platform, empowers seamless patient care & boosts staff satisfaction. Of the many features offered - instant messaging with text, documents, e-signatures, integration with SMS, email, fax & AI-enhanced clinical knowledge. Buzz facilitates patient-centric communication, effective care coordination with streamlined admin tasks, enabling increased patient volumes with proven ROI & benefits like increased Medicare Star ratings. Offers synergistic EHR integration.
Provider
Skyscape
Located In
United States
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Live Online, Webinars, Documentation, Videos, In Person
Support
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat, FAQs/Forum
Home Health, Hospice Care, Home Care, Rehab Centers, Physical Therapy, Clinics, Behavioral Health, Clinical Trials
Content Source: Buzz
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Buzz Reviews
"Great communications platform for HIPAA compliant messaging plus more!"
Overall: Our organization uses Buzz to ensure we are communicating about our clients/patients in a secure, compliant fashion. I always have it open on my desktop and always have it open on my mobile device. Prior to Buzz, we were texting in code and having to make phone calls for basic communication. Now we simply use Buzz!
Pros: It just works! We use it throughout the day both on our desktops and our mobile devices and it always works well. It gives us great peace of mind to know that we are communicating in a secure and compliant fashion.
Cons: Our organization has not experienced any major downsides. If anything, there are features Buzz has that we need to explore using more in our operation.
"Buzz has become indispensable for my workflow"
Pros: Buzz provides an easy to use, reliable, scalable, and secure platform for all my communication needs with my clients. Starting from setting new clients up with this application, to sending reminders and notifications for timely completion of actions or updates, to audio/video conferencing, sending documents securely, esigning, and the ability to have everything archived is bulk of what I need. I have evaluated multiple other platforms and Buzz is the only platform that provides a comprehensive solution for all my collaboration needs with my clients.
Cons: I cannot think of anything specific - but I wish that some of the other ecosystem partners were using the Buzz platform also which could make my entire business dealings seamless. I am sure that over time this will happen and till then I keep referring my partners to download and use Buzz.
"Great Concept"
Overall: Straight forward easy to understand the concept. Our relationship with the representative [sensitive content hidden] was clear and easy.
Pros: The enthusiastic approach of the representative of the company
Cons: It was a full pleasure to deal with [sensitive content hidden] our representative
"Exceptional Experience with Buzz"
Pros: Review:I am absolutely thrilled with my experience using Buzz. As a private practitioner, I have specific needs for my practice and Buzz has not only met but exceeded my expectations in every way.The features offered by Buzz are truly impressive. They are not only comprehensive but also intuitive and user-friendly. I love how they have been designed with the user in mind, making my day-to-day operations smoother and more efficient. The features have significantly improved the way I manage my practice, and I couldn't be happier with the results.The support provided by the Buzz team is another aspect that deserves a special mention. They are always ready to assist, providing prompt and effective solutions to any issues that arise. Their dedication to customer satisfaction is evident in their quick response times and their willingness to go the extra mile to ensure that I have the best possible experience.As a private practitioner, Buzz has been a game-changer for me. It has not only made my work easier but also more enjoyable. I am extremely satisfied with Buzz and would highly recommend it to other practitioners looking for a reliable, feature-rich, and supportive platform for their practice.In conclusion, Buzz has definitely exceeded my expectations. I look forward to continuing to use it in the future and am excited to see how it will continue to evolve to meet the needs of private practitioners like myself.
Cons: I look forward to even more features as the product grows.
"Full featured product - easy to use"
Overall: I have to rely on my staff and also need to be able to call patients / family members. This provides the full value for any physician.
Pros: Chat, Telephone, video, fax and emails are integrated - all in one so finding information and maintaining history is great. Don’t have to be concerned about compliance as this platform handles it. As a cardiologist, ease of communication and getting the staff in the care is valuable for me.
Cons: Nothing so far. Lots of features but Discovering new features as I got more proficient and [sensitive content hidden] as they are released is a good way to learn the platform.
