--- title: "Buzz Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Buzz Software - reviews, pricing plans, popular comparisons to other Assessment products and more." source_url: "https://www.capterra.com/p/10010877/Buzz/" page_type: "product" language: "en" --- # Buzz Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Buzz ## What is Buzz? Buzz, an all-in-one HIPAA-compliant platform, empowers seamless patient care & boosts staff satisfaction. Of the many features offered - instant messaging with text, documents, e-signatures, integration with SMS, email, fax & AI-enhanced clinical knowledge. Buzz facilitates patient-centric communication, effective care coordination with streamlined admin tasks, enabling increased patient volumes with proven ROI & benefits like increased Medicare Star ratings. Offers synergistic EHR integration. ## What is Buzz used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[HIPAA Compliance](https://www.capterra.com/hipaa-compliance-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Buzz?[Manage this product listing](https://www.g2.com/products/agilix-buzz/claim_requests/new?auto=true) ## Buzz Overview Updated September 2026 AI summary Buzz supports organizations of all sizes seeking secure patient engagement and care coordination. Covering categories such as Patient Engagement, Digital Signature, Telemedicine, and HIPAA Compliance, it offers messaging, care plan management, onboarding, and document management. Notable features include multi-channel communication, video conferencing, workflow management, and third-party integrations, with deployment across web, desktop, and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Buzz 5.0 (13) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (13) Ease Of Use 4.7 (11,136) Value For Money 5.0 (13) Value For Money 4.5 (6,854) Customer Service 5.0 (13) Customer Service 4.6 (6,608) ## Buzz alternatives [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,466)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180347/Telegram/) [View all alternatives](https://www.capterra.com/p/10010877/Buzz/alternatives/) ## FAQs about Buzz Overview ### Which roles and teams benefit most from Buzz? Buzz is most used by founders, owners, and executives who need a simple way to oversee operations, coordinate teams, and keep communication moving. Healthcare professionals use it to streamline patient-facing or administrative workflows, while HR, recruiting, project management, and digital strategy teams rely on it to organize tasks, collaboration, and follow-up. Answer based on 13 reviews Overview ### What company size and industries is Buzz built for? Buzz serves small healthcare-focused organizations, with 92% of reviewers from small businesses, and its largest reviewer industry is Alternative Medicine at 15%. It is built for Home Health, Hospice Care, Home Care, Rehab Centers, Physical Therapy, Clinics, Behavioral Health, and Clinical Trials, with some use in Consumer Services and Design at 8% each. Answer based on 13 reviews Features and Usability ### What are the key features of Buzz? Buzz includes HIPAA-compliant messaging, compliant texting and email, secure document management, electronic signature, and patient engagement tools. It also offers scheduling, calendar management, reminders, workflow management, EHR integration, team collaboration, video conferencing, and reporting & statistics for healthcare communication and care coordination. Integrations ### Which third-party tools and platforms does Buzz integrate with? Buzz integrates with Epic, HubSpot Content Hub, and Microsoft Entra ID. These integrations cover healthcare workflows, content management, and identity access management, giving Buzz connections to core enterprise systems that support daily operations and user authentication. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Buzz offer? Buzz provides in person training, live online sessions, webinars, documentation, and videos to support team onboarding. In person and live online formats allow guided instruction, webinars can cover key product topics, documentation offers written reference, and videos support self-paced learning. Getting Started and Support ### What customer support options does Buzz offer? Buzz provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available here, so no claims can be made about response times, helpfulness, or common frustrations with these channels. ## Features AI summary Based on 1,263 Assessment reviews Capterra reviewers highlight these as the features buyers value most when choosing patient engagement software: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) Buzz supports **HIPAA Compliant**, which is a key requirement for protecting patient data and maintaining regulatory standards. However, it does not include **Charting** or **Appointment Management**. Instead, it offers **Customizable Templates** (**61%**), which can help teams create more consistent patient communications and workflows. Together, these capabilities help businesses maintain compliance while giving teams a more organized way to manage patient interactions. HIPAA Compliant 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Mobile Access 5.0 (6) 116.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Messaging 5.0 (5) 120.00% of 5 reviewers that rated this feature as important or highly important Communicate using messages within the system Patient Engagement 5.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Care Plan Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Patient Intake 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Patients can register for appointments in advance online Buzz 70 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audio Calls: Ability to make voice calls within the system - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliant Emailing - HIPAA Compliant Messaging: Facilitates the receiving and sending of secure and encrypted emails - Compliant Texting - HIPAA Compliant Messaging: Facilitates the receiving and sending of secure and encrypted text messages - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - EHR Integration: Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination. - Electronic Signature: Digitally sign online documents - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Healthcare: Software designed for the healthcare industry - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliance - HIPAA Compliant Messaging: Aligns and complies with HIPAA regulation and standards - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Mobile: Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Multi-Party Signing: Share documents with different users to collect multiple signatures - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - One-to-One Messaging: Send personal messages to clients or attendees - Operating Systems - HIPAA Compliant Messaging: Supports desktop, iOS, and Android operating systems - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Private Chat: Send messages to selected individual(s) from the entire audience - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Messaging: Exchange messages in a secure and encrypted manner - Signature Capture: Digitally capture and store a person's handwritten signature - Signature Creation: Create and design custom email signatures - Team Collaboration: Allow multiple team members to edit and work on the same document - Telecommunications: Utilizes telecommunications technology to provide providers and patients with two-way communication. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - User Authorization - HIPAA Compliant Messaging: Allows administrators to set up and implement any levels of authorization required to send and receive secure messages - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (13) 5.0 Based on 13 reviews ## Pricing Value for money 5.0 (13) Free Trial Free Version Basic $0.00 Value for money 5.0 (13) 5.0 Based on 13 reviews ## Integrations [ HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (13) 5.0 Based on 13 reviews ## User reviews Overall rating 5.0 Based on 13 reviews Filter by rating 5(13) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Angelika M. Company Owner Design ### "Buzz is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 my experience with Buzz has been amazing! i use it to communicate with my team and share files if i need to. it's very secure so your privacy is not exposed. Pros Buzz is great for communicating with your team and staff for your business and it allows you to share images and filed if you need to with your staff. Cons Nothing. Buzz is amazing and works great. very easy to use with no problems at all. I've used it for years. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EK Eh K. Nurse Alternative Medicine ### "Best app for interaction " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 4, 2025 Helps me interact with clients 10x easier Pros With so many spam calls these days my patients don't always answer a call back if it's from unknown caller because I blocked my cell phone. With this app I can set my caller ID to my office and my patients know to answer. This has saved our office tons of time in call backs and it's convenient, set it and forget it or I can change it if I'm working out of a different office. Cons Couldn’t read as well but it’s probably just my eyesight , wished to zoom in a little more Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT Ken T. Owner President Administrator Hospital & Health Care ### "Great communications platform for HIPAA compliant messaging plus more!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2024 Our organization uses Buzz to ensure we are communicating about our clients/patients in a secure, compliant fashion. I always have it open on my desktop and always have it open on my mobile device. Prior to Buzz, we were texting in code and having to make phone calls for basic communication. Now we simply use Buzz! Pros It just works! We use it throughout the day both on our desktops and our mobile devices and it always works well. It gives us great peace of mind to know that we are communicating in a secure and compliant fashion. Cons Our organization has not experienced any major downsides. If anything, there are features Buzz has that we need to explore using more in our operation. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [Celo](https://www.capterra.com/p/208646/Celo/) Reasons for choosing Buzz Proven product, fair price, lots of features for future use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NI Nicole I. Owner Alternative Medicine ### "Product & Sales Person" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2024 My salesman \[sensitive content hidden\] was so detail oriented and so responsive with all my needs, he makes the experience learning the product great! Pros The product and my salesman \[sensitive content hidden\] Cons Nothing, the product speaks for itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Rima A. HR Consumer Services ### "Efficiently effortless process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2024 \[sensitive content hidden\] made me feel at ease with the whole process and was such a pleasure to work with. Pros The efficiency, professionalism & privacy. Cons Can’t think of a negative. The whole process went so smoothly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Michele H. Project management Food Production ### "Great Concept" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 19, 2024 Straight forward easy to understand the concept. Our relationship with the representative \[sensitive content hidden\] was clear and easy. Pros The enthusiastic approach of the representative of the company Cons It was a full pleasure to deal with \[sensitive content hidden\] our representative Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Mahesh D. Founder Financial Services ### "Buzz has become indispensable for my workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2023 Pros Buzz provides an easy to use, reliable, scalable, and secure platform for all my communication needs with my clients. Starting from setting new clients up with this application, to sending reminders and notifications for timely completion of actions or updates, to audio/video conferencing, sending documents securely, esigning, and the ability to have everything archived is bulk of what I need. I have evaluated multiple other platforms and Buzz is the only platform that provides a comprehensive solution for all my collaboration needs with my clients. Cons I cannot think of anything specific - but I wish that some of the other ecosystem partners were using the Buzz platform also which could make my entire business dealings seamless. I am sure that over time this will happen and till then I keep referring my partners to download and use Buzz. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Easy of use, comprehensive solution and very very inexpensive platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Carmen W. Physician Mental Health Care ### "Exceptional Experience with Buzz" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2023 Pros Review:I am absolutely thrilled with my experience using Buzz. As a private practitioner, I have specific needs for my practice and Buzz has not only met but exceeded my expectations in every way.The features offered by Buzz are truly impressive. They are not only comprehensive but also intuitive and user-friendly. I love how they have been designed with the user in mind, making my day-to-day operations smoother and more efficient. The features have significantly improved the way I manage my practice, and I couldn't be happier with the results.The support provided by the Buzz team is another aspect that deserves a special mention. They are always ready to assist, providing prompt and effective solutions to any issues that arise. Their dedication to customer satisfaction is evident in their quick response times and their willingness to go the extra mile to ensure that I have the best possible experience.As a private practitioner, Buzz has been a game-changer for me. It has not only made my work easier but also more enjoyable. I am extremely satisfied with Buzz and would highly recommend it to other practitioners looking for a reliable, feature-rich, and supportive platform for their practice.In conclusion, Buzz has definitely exceeded my expectations. I look forward to continuing to use it in the future and am excited to see how it will continue to evolve to meet the needs of private practitioners like myself. Cons I look forward to even more features as the product grows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Rachelle G. Digital strategist Public Relations and Communications ### "Improved Project Communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2023 Pros I like that Buzz is available and easy to use on both mobile and desktop Cons I haven't had any issues using Buzz so far (have been using for nearly a year) Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Neeta S. Cardiologist Medical Practice ### "Full featured product - easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2023 I have to rely on my staff and also need to be able to call patients / family members. This provides the full value for any physician. Pros Chat, Telephone, video, fax and emails are integrated - all in one so finding information and maintaining history is great. Don’t have to be concerned about compliance as this platform handles it. As a cardiologist, ease of communication and getting the staff in the care is valuable for me. Cons Nothing so far. Lots of features but Discovering new features as I got more proficient and \[sensitive content hidden\] as they are released is a good way to learn the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10010877/Buzz/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.