--- title: "Buzz Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Buzz the right Telemedicine solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10010877/Buzz/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Buzz 5 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Buzz Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-13 of 13 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Company Owner Used the software for: 3-5 years ### "Buzz is great" November 28, 2025 5.0 my experience with Buzz has been amazing! i use it to communicate with my team and share files if i need to. it's very secure so your privacy is not exposed. Pros Buzz is great for communicating with your team and staff for your business and it allows you to share images and filed if you need to with your staff. Cons Nothing. Buzz is amazing and works great. very easy to use with no problems at all. I've used it for years. Review Source Mahesh D. Founder Used the software for: 3-5 years ### "Buzz has become indispensable for my workflow" December 6, 2023 5.0 Pros Buzz provides an easy to use, reliable, scalable, and secure platform for all my communication needs with my clients. Starting from setting new clients up with this application, to sending reminders and notifications for timely completion of actions or updates, to audio/video conferencing, sending documents securely, esigning, and the ability to have everything archived is bulk of what I need. I have evaluated multiple other platforms and Buzz is the only platform that provides a comprehensive solution for all my collaboration needs with my clients. Cons I cannot think of anything specific - but I wish that some of the other ecosystem partners were using the Buzz platform also which could make my entire business dealings seamless. I am sure that over time this will happen and till then I keep referring my partners to download and use Buzz. Review Source R Reviewer Nurse Used the software for: Less than 1 year ### "Best app for interaction " February 6, 2025 5.0 Helps me interact with clients 10x easier Pros With so many spam calls these days my patients don't always answer a call back if it's from unknown caller because I blocked my cell phone. With this app I can set my caller ID to my office and my patients know to answer. This has saved our office tons of time in call backs and it's convenient, set it and forget it or I can change it if I'm working out of a different office. Cons Couldn’t read as well but it’s probably just my eyesight , wished to zoom in a little more Review Source R Reviewer Owner President Administrator Used the software for: Less than 1 year ### "Great communications platform for HIPAA compliant messaging plus more!" October 8, 2024 5.0 Our organization uses Buzz to ensure we are communicating about our clients/patients in a secure, compliant fashion. I always have it open on my desktop and always have it open on my mobile device. Prior to Buzz, we were texting in code and having to make phone calls for basic communication. Now we simply use Buzz! Pros It just works! We use it throughout the day both on our desktops and our mobile devices and it always works well. It gives us great peace of mind to know that we are communicating in a secure and compliant fashion. Cons Our organization has not experienced any major downsides. If anything, there are features Buzz has that we need to explore using more in our operation. Review Source CW Carmen W. Physician Used the software for: Less than 1 year ### "Exceptional Experience with Buzz" September 18, 2023 5.0 Pros Review:I am absolutely thrilled with my experience using Buzz. As a private practitioner, I have specific needs for my practice and Buzz has not only met but exceeded my expectations in every way.The features offered by Buzz are truly impressive. They are not only comprehensive but also intuitive and user-friendly. I love how they have been designed with the user in mind, making my day-to-day operations smoother and more efficient. The features have significantly improved the way I manage my practice, and I couldn't be happier with the results.The support provided by the Buzz team is another aspect that deserves a special mention. They are always ready to assist, providing prompt and effective solutions to any issues that arise. Their dedication to customer satisfaction is evident in their quick response times and their willingness to go the extra mile to ensure that I have the best possible experience.As a private practitioner, Buzz has been a game-changer for me. It has not only made my work easier but also more enjoyable. I am extremely satisfied with Buzz and would highly recommend it to other practitioners looking for a reliable, feature-rich, and supportive platform for their practice.In conclusion, Buzz has definitely exceeded my expectations. I look forward to continuing to use it in the future and am excited to see how it will continue to evolve to meet the needs of private practitioners like myself. Cons I look forward to even more features as the product grows. Review Source Neeta S. Cardiologist Used the software for: 3-5 years ### "Full featured product - easy to use" August 18, 2023 5.0 I have to rely on my staff and also need to be able to call patients / family members. This provides the full value for any physician. Pros Chat, Telephone, video, fax and emails are integrated - all in one so finding information and maintaining history is great. Don’t have to be concerned about compliance as this platform handles it. As a cardiologist, ease of communication and getting the staff in the care is valuable for me. Cons Nothing so far. Lots of features but Discovering new features as I got more proficient and \[sensitive content hidden\] as they are released is a good way to learn the platform. Review Source R Reviewer Founder Used the software for: 1-3 years ### "All in one, easy to use at a price that's right!" August 18, 2023 5.0 Buzz has been a big value add relative to how the business operates and the care we are able to provide patients. Pros Comprehensive feature set all in one app. Super secure - I don't worry about compliance. Easy to use. Priced to suit my business realities. Free trial provides confidence that Buzz improves workflows. Cons Wish I had discovered and implemented Buzz sooner. Review Source R Reviewer Sr. Technical Recruiter Used the software for: Less than 1 year ### "Great Software. Highly recommend." August 18, 2023 5.0 Pros Features, ease of use and integration with other apps. Cons Have not come across any negative things about the software yet. Review Source Michele C. Project management Used the software for: Less than 1 year ### "Great Concept" August 22, 2024 5.0 Straight forward easy to understand the concept. Our relationship with the representative \[sensitive content hidden\] was clear and easy. Pros The enthusiastic approach of the representative of the company Cons It was a full pleasure to deal with \[sensitive content hidden\] our representative Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Product & Sales Person" September 2, 2024 5.0 My salesman \[sensitive content hidden\] was so detail oriented and so responsive with all my needs, he makes the experience learning the product great! Pros The product and my salesman \[sensitive content hidden\] Cons Nothing, the product speaks for itself. Review Source R Reviewer Digital strategist Used the software for: Less than 1 year ### "Improved Project Communication" August 31, 2023 5.0 Pros I like that Buzz is available and easy to use on both mobile and desktop Cons I haven't had any issues using Buzz so far (have been using for nearly a year) Review Source R Reviewer HR Used the software for: Less than 1 year ### "Efficiently effortless process" August 23, 2024 5.0 \[sensitive content hidden\] made me feel at ease with the whole process and was such a pleasure to work with. Pros The efficiency, professionalism & privacy. Cons Can’t think of a negative. The whole process went so smoothly. Review Source R Reviewer Ceo Used the software for: I used a free trial ### "Buzz review " August 18, 2023 5.0 Pros User friendly! Thanks foe the great product Cons All was great no complaints. 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