--- title: "Goodwings Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Goodwings the right Reservations solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10010938/Goodwings/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Goodwings 4.9 (14) [View alternatives](https://www.capterra.com/p/10010938/Goodwings/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Goodwings Ease of use 5.0 Customer Service 4.8 ## Showing most helpful reviews Showing 1-14 of 14 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Business Analyst Used the software for: 1-3 years ### "We saved a lot of time with Goodwings" February 15, 2024 5.0 Our experience with Goodwings over the past few months has been exceptionally positive. We have been really happy with the team and platform so far. Goodwings not only simplifies the search for optimal travel options and prices but also provides an effortless way to track and report our travel expenses and emissions. Pros Easy to use, time saving, best prices, easy reporting features. Cons Not any so far. Everything has worked perfectly. Review Source R Reviewer Associé gérant Used the software for: Less than 1 year ### "Great hotels, easy booking" March 10, 2025 5.0 I have used Goodwings to book my hotels when traveling for business and was consistently very satisfied. I feel it is the right thing to do. Pros Great alternative to other traveling platform, european DNA, super nice people. Cons So far, so good. A good development would be to add train travels in the future. Review Source R Reviewer Head of Aftersales Used the software for: Less than 1 year ### "Great experience " February 28, 2025 5.0 Pros Simple, easy bookings with great traveller insights. Super and fast response. Cons Some minor bugs in the software that could be improved. Review Source R Reviewer Customer Support Specialist Used the software for: Less than 1 year ### "Goodwings offers an intuitive experience!" June 19, 2025 4.0 Pros Super easy to use, very intuitive! Especially for plane tickets and hotels. Many types of filtering options. Cons It is not possible to book train tickets, I had to do it separately and pay via my own account. Not so practical. Review Source R Reviewer Retired exec. Used the software for: 3-5 years ### "Usabilty and ease of access" March 6, 2025 5.0 Easy to use, and rates are competitive comparitively. Pros ease of access to locating hotels in a city. Cons bit challenging locating a hotel in a location/area of a city. Review Source R Reviewer Research Nurse Used the software for: Less than 1 year ### "Thank you. The support was reassuring and empowering" March 28, 2025 5.0 \[senitive content hidden\] was supportive all the way through and really made me feel important. Thank you! Pros \[senitive content hidden\] is amazing! Patient, professional and super helpful. Cons nothing. I found them quick to respond and do not have a negative Review Source R Reviewer Executive Assistant to the Board Used the software for: Less than 1 year ### "Great personal customer service " March 26, 2025 5.0 User friendly, easy to use system. Great (personal) customer service. Pros Help was always received very quickly and our Customer Succes Manager \[sensitive contnt hidden\] was very willing to support and explain. Cons As we are not a very big company and have different persons traveling the system features are not applicable to our business operations. Review Source R Reviewer Facilities Manager Used the software for: 3-5 years ### "Law Business Research" May 12, 2024 5.0 A small business who cares and takes customer service to the next level. A business who takes carbon emissions very seriously also - we are very happy! Pros The exceptional customer service from the team and carbon emission reporting. Cons Not being able to book flights. However, with the launch of Goodwings 2.0, we can fully use the service for everything. Review Source R Reviewer CCO Used the software for: 3-5 years ### "5-star, future proof travel platform!" December 22, 2023 5.0 Love it. Super easy, super important mission, good for meeting reporting standards easily, good for employee engagement, and a natural way of booking traveling as a responsible company. Pros There should be only 1 way to book your travels. The Goodwings way. Such a meaningful idea! Cons Nothing to not like about Goodwings. Platform is constantly developing, but the most important is the business model and the benefits we get from consolidated reports/ travel management Review Source R Reviewer CEO Used the software for: 1-3 years ### "I highly endorse Goodwings!" February 5, 2024 5.0 Pros We've tested several travel management solutions before, yet none have matched the effortless user experience and authentic customer support offered by Goodwings. Moreover, their platform actively contributes to reducing emissions without any additional costs, and their transparent pricing sets them apart from the competition. Cons Having a mobile app for managing itineraries on the go would be incredibly beneficial. Review Source R Reviewer Chief of Staff Used the software for: 3-5 years ### "The best-in-class travel platform and support" January 15, 2024 5.0 Pros We tried other TMS before but have never experienced such an easy-to-use platform that, at the same time, has customer support from REAL travel agents. Furthermore, the platform helps us reduce our emissions without additional cost. I will give Goodwings recommendation! Cons Cheaper price available on other sites, and when budget is top consideration we must use other platforms to book. Review Source R Reviewer Chief Impact Officer Used the software for: 3-5 years ### "Ease of use" March 21, 2024 5.0 Pros The ease of use The emission reporting and overview The new features and constant quest to deliver value Cons Customer service - too slow Variety in hotel options Review Source Magnus O. Assistant Consultant Used the software for: Less than 1 year ### "The Best Travel Platform I Have Tried!" January 22, 2024 5.0 I've tried various travel platforms, but Goodwings is clearly the best. It's easy to use, offers the best inventory and prices, has effective AI sustainability features, and an incredible onboarding process. Pros Price, inventory, customer service, reporting, emission reductions. Cons None at all - I mean it lived up to all our expectations. Review Source HN Henriette N. ESG Manager Used the software for: 3-5 years ### "Easy tracking of Travel emissions" April 12, 2024 4.0 Pros That all our travel with hotel bookings is automatically calculated for carbon emissions. Cons That we could not get our own special negotiated hotel prices into the system to benefit from that. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.