# HumanBot Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HumanBot Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more. Source: https://www.capterra.com/p/10010954/HumanBot --- # HumanBot Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HumanBot ## What is HumanBot? HumanBot allows anyone to create unlimited custom data-trained AI Human Voice Chat Agent that can perform revenue generating tasks such as lead generation, closing sales, appointment booking, table reservations, customer support and more. Train our self learning AI Human Bot with your website URLs, PDFs, Knowledge-base or other files. You have full flexibility of creating custom chat flows, keyword triggers and even switch to live chat with a real human with unlimited chat agents at any time! ## What is HumanBot used for? [Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Top alternative Featured Overall rating Based on 821 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HumanBot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.humanpal.io&name=HumanBot) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HumanBot 4.8 (821) VS. [5.0 (125)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Starting Price Contact vendor Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (821) Ease Of Use 4.9 (88) Value For Money 4.9 (774) Value For Money 4.9 (84) Customer Service 4.8 (748) Customer Service 5.0 (85) ## HumanBot alternatives [4.7 (20)](https://www.capterra.com/p/10031687/Text-App/#reviews) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Clepher](https://www.capterra.com/p/276090/Clever-Messenger/) [4.8 (88)](https://www.capterra.com/p/276090/Clever-Messenger/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276090/Clever-Messenger/) [Superchat](https://www.capterra.com/p/210968/Superchat/) [4.8 (282)](https://www.capterra.com/p/210968/Superchat/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210968/Superchat/) [Spoki](https://www.capterra.com/p/252301/Spoki/) [4.4 (45)](https://www.capterra.com/p/252301/Spoki/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/252301/Spoki/) [View all alternatives](https://www.capterra.com/p/10010954/HumanBot/alternatives/) ## Who uses HumanBot? Based on Capterra reviews from the past 2 years ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-time Conversations 4.7 (554) 86.64% of 554 reviewers that rated this feature as important or highly important With this capability, you can offer instant, interactive, and multilingual support that feels human-like. Reviewers appreciate the immediate responses, seamless live agent handoff, and customizable AI that keeps visitors engaged, improves satisfaction, and reduces bounce rates. One-to-One Messaging 4.7 (456) 85.96% of 456 reviewers that rated this feature as important or highly important It gives you personalized, private conversations tailored to each visitor’s needs. Users think the direct, real-time messaging boosts engagement, enables lead capture, and allows easy transfer to live agents, while integrations with Zapier and Google enhance workflow automation. Chatbot 4.7 (73) 89.04% of 73 reviewers that rated this feature as important or highly important HumanBot offers a versatile chatbot that supports text, voice, and video. Reviewers appreciate its easy setup, realistic avatars, and ability to answer most queries, though some mention occasional short answers and limited variety in bot personas. Live Chat 4.3 (22) 86.36% of 22 reviewers that rated this feature as important or highly important Ability to chat online in real time API 4.6 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases HumanBot 5 features Application programming interface that allows for integration with other systems/databases HumanBot offers a versatile chatbot that supports text, voice, and video. Reviewers appreciate its easy setup, realistic avatars, and ability to answer most queries, though some mention occasional short answers and limited variety in bot personas. Ability to chat online in real time It gives you personalized, private conversations tailored to each visitor’s needs. Users think the direct, real-time messaging boosts engagement, enables lead capture, and allows easy transfer to live agents, while integrations with Zapier and Google enhance workflow automation. With this capability, you can offer instant, interactive, and multilingual support that feels human-like. Reviewers appreciate the immediate responses, seamless live agent handoff, and customizable AI that keeps visitors engaged, improves satisfaction, and reduces bounce rates. Features 4.7 (821) 4.7 Based on 821 reviews ## Pricing Value for money 4.9 (774) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.9 (774) 4.9 Based on 774 reviews ## Integrations [ HumanPal](https://www.capterra.com/p/275427/HumanPal/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ HumanTalk](https://www.capterra.com/p/10005351/HumanTalk/) ## Support, customer service and training options Customer Service 4.8 (748) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (748) 4.8 Based on 748 reviews ## User reviews Overall rating 4.8 Based on 821 reviews Filter by rating 5(688) 4(125) 3(7) 2(1) 1(0) Mentioned topic Sorted by most recent Kehinde O. Founder Marketing and Advertising ### "HumanBot Is A Super AI Tool Every Business Must Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 With the ease of the training, I was able to build campaigns easily after a few days. The white-labelling feature of the software helps build authority for my agency business, Multicon Digital Solutions. Pros I love the bot training, easy chat flow sequence customization, fast-responding customer support, 24/7 availability and one-time payment feature of the software Cons Inability to recognize a returning visitor to a website which it is integrated. It cannot remember who has visited a website before. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC RENE C. Manager Consumer Goods ### "exchange with customers are now resolved" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 11, 2026 it's easy to understand and to master the overall app but there are no explanation about to anticipate the questions from the customers Pros I like the fact that you you can share information with potential customers whatever the time and the location Cons it's not explained how to make automation and the avatars are not really expressiveness in their faces Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OJ Omar Josfat R. IT Internet ### "FOR SOME E-COMERCE BASIC THIS IS YOUR VIP CLIENT ATENTION" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 4, 2026 It's good, at least for the 3 campaign projects I'm editing and creating, because the more you review the statistics and user responses, the more you edit each bot. Pros It's an app that you can combine with the "Clicksites" app. This way, if you have clients who work in sales or customer service, you can create a customer service tree that allows you to resolve all questions about your product or service. Cons I believe that, in my opinion, it should be simpler to maintain a database for training each bot. costumize every column with a data or question, or option etc Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kenneth Carl K. Rngineer Computer Networking ### "A nice human not for lead generation " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 25, 2026 This Pa a new technology of its kind, and I feel fortunate being a part of those using for the very first time: Pros I love the fact that I can train the bot with documents and website links, and I also love the fact that it is one time payment and it doesn’t burn any cloud credit. I also love the fact industry based templates are available for use. The integration process too is very simple. And the security is good since it’s cloud based. Cons Lip syncing is still far from being perfect, and the human it continually do hand gestures even when idle. I don’t like the fact that it can’t get information directly from my amqebsite to support my clients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RJ Robert J. Manager Facilities Services ### "Best chat for less money." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 18, 2026 Good Customer Support and the training tutorials about Sales and Marketing. Good information about Template Customization. Pros I like chat conversation that gives me value for money i spent. This product definitly helps to more sell and leads. Cons I like least the to short video tutorials about Bot Training. I like least about the security in chat bot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NV Nandu V. Owner Information Technology and Services ### "Get more Leads, more website duration and reduced bounce rate" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 15, 2026 It is a really affordable software program, and I had a mixed response so far due to some features lacking and hopefully once it is fixed , it will be something amazing Pros Really good progaram to get that bit of interaction with client on the website , helps reduc ethe bounce rate , increases website visit duration, gets leads from client through interaction. Cons Some ability to customize is lacking , for example direct chat to whatsapp, Facebook. And the avatar seems to lag behind at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Account Executive Marketing and Advertising ### "Good Choice!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 12, 2026 I am just getting started and I am still learning the app, but I am excited to offer this service to local businesses in my community. I anticipate a favorable response, as it offers heightentd visibility and functionality for sites that might have an otherewise mediocre presence. Pros I like its promise of versatility and useability across industries for my businesses and my clients. Cons I have to dabble with it a bit more to make an intelligent assessment. So, at this time, I haven't discovered any cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Peter M. CEO Design ### "My Humanbot review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2026 HumanBot has been a great addition to my workflow. It saves time, feels intuitive, and delivers results that look professional. I’m impressed with how capable it is right out of the box, and I’m excited to explore even more of what it can do. Pros HumanBot is extremely easy to use, even for complex tasks. The interface is clean, the chat feels natural, and the customization options make it simple to create exactly the kind of AI interactions I need. I especially appreciate how quickly it handles tasks and how flexible the bot training features are. Cons Some advanced features could use clearer guidance or examples, especially for users who want to push the platform further and explore its full potential. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User CEO Financial Services ### "Human Bot Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 24, 2026 Pros Human bot, ability to integrate a chat bot on any website for a one-time price. It helps with lead generation. Cons Sometimes you have to review your setup multiple times, to get it to work correctly. It sometimes does not work properly on the first try. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dr. George J. G. Director Alternative Medicine ### "Humanbot on www.detoxmetals.com" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2026 So far, it has been interesting, and it works fine, but it needs fine-tuning. Once it is set up properly, I expect that it will give my customers valuable information quickly. Pros The fact that it uses AI and can learn from materials you feed it from your website URLs and other documents. Cons Would have been nice to create our own avatars, using a photo of the website owner, for example. Also, to be able to upload our cloned voice that the avatar can use. Switched from [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Did not like paying subscriptions for using their AI Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10010954/HumanBot/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)