# HumanBot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HumanBot the right Conversational Marketing Platform solution for you? Explore 822 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10010954/HumanBot/reviews --- HumanBot 4.8 (822) [View alternatives](https://www.capterra.com/p/10010954/HumanBot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Reviews of HumanBot Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews RW Rod W DeveloperSports, Self-employedUsed the software for: Less than 6 months. “The whole idea of being able to communicate with visitors with different types of ChatBots (Live, SmartAI, and Trained) is first-rate planning and provision by your company.“ December 26, 2025 SB Sam B Business Development ManagerMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “I’m also not seeing anything that lets me customise my bot to the level I’d like, but again, I’m still learning my way around the app.“ October 24, 2025 PM Peter M CEODesign, Self-employedUsed the software for: Less than 6 months. “The interface is clean, the chat feels natural, and the customization options make it simple to create exactly the kind of AI interactions I need.“ February 28, 2026 Derk Willem L ceoComputer Software, Self-employedUsed the software for: Less than 6 months. “the 500000 word limit of the training model is a little disappointment, hopefully this will raise in time, i guess it's a chatgpt-neo issue still.“ August 16, 2025 Kehinde O FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “The white-labelling feature of the software helps build authority for my agency business, Multicon Digital Solutions.“ April 14, 2026 AP Andi P Learning consultant and digital developerDefense & Space, 10,001+ employeesUsed the software for: Less than 6 months. “That there is a lack of a real speech - to - speech avatar option without me having to press a microphone button“ October 2, 2025 Mark S OwnerConsumer Goods, Self-employedUsed the software for: Less than 6 months. “With the unlimited version, you can customize your avatar and even use your own image for this.“ January 4, 2026 IE Inky E ManagerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “The lip-sync, not a lot of characters variety, and training the bot doesn't come with instructions which makes what should have been the best feature of the app, totally null.“ October 21, 2024 ## Showing most helpful reviews Showing 1-25 of 822 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Fitz D. marketing manager Graphic Design Used the software for: 2+ years ### "HumanBot is a Game-Changer for Speed, Lead Capture, and Automation." May 30, 2025 5.0 Before HumanBot, I was juggling multiple tools just to stay on top of lead management and communication. Now, it’s all under one intelligent system that I can trust. It works in the background while I focus on creating, editing, and publishing. Pros I've been using HumanBot by \[sensitive content hidden\] for several years now, and it has completely transformed the way I manage my business and creative projects. What really stands out is how fast and streamlined everything becomes once it's set up — it feels like having a 24/7 digital assistant that never drops the ball. The lead capture system is incredibly effective. I no longer have to chase down prospects manually — HumanBot automatically engages, qualifies, and even follows up with leads in a way that feels natural and human. This has saved me hours every week and helped me convert more leads into real opportunities, especially in my music and media work where timing and engagement are critical. Cons Some learning curve during initial setup (but well worth it). Would love even more customization templates in future updates. Alternatives considered [Office Chat](https://www.capterra.com/p/226272/Office-Chat/) Reason for choosing HumanBot ease of use. It has a ton of features that were add ons in other products for a fixed price and lifetime deal Review Source VR Verified Reviewer Business development Director Marketing and Advertising Used the software for: Less than 6 months ### "My Human bot, Review " September 29, 2025 5.0 Its great for people with no technical skills at all, Performs very well as SaaS, great for personalizar each personal customer experiences or journey Pros Easy to use, very intuitive, the clear visión Road map for the hole suite of products and update's integrations is great option Best value for money relation, video tutorials,aré great Cons The predefined avatars aré under developed, there has not been updates on this ones, integrations with n8n and other actual automations Agents or technollogy Is missing, but Is good enough for an entry level market. Alternatives considered [D-ID](https://www.capterra.com/p/239341/Reenactment-Suite/) Reason for choosing HumanBot Value for money and the visión of the whole suite Review Source Kenneth Carl K. Rngineer Computer Networking Used the software for: Less than 6 months ### "A nice human not for lead generation " March 25, 2026 3.0 This Pa a new technology of its kind, and I feel fortunate being a part of those using for the very first time: Pros I love the fact that I can train the bot with documents and website links, and I also love the fact that it is one time payment and it doesn’t burn any cloud credit. I also love the fact industry based templates are available for use. The integration process too is very simple. And the security is good since it’s cloud based. Cons Lip syncing is still far from being perfect, and the human it continually do hand gestures even when idle. I don’t like the fact that it can’t get information directly from my amqebsite to support my clients Review Source Dr. George J. G. Director Alternative Medicine Used the software for: Less than 6 months ### "Humanbot on www.detoxmetals.com" February 22, 2026 5.0 So far, it has been interesting, and it works fine, but it needs fine-tuning. Once it is set up properly, I expect that it will give my customers valuable information quickly. Pros The fact that it uses AI and can learn from materials you feed it from your website URLs and other documents. Cons Would have been nice to create our own avatars, using a photo of the website owner, for example. Also, to be able to upload our cloned voice that the avatar can use. Switched from [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Did not like paying subscriptions for using their AI Review Source VR Verified Reviewer CTO Information Technology and Services Used the software for: Less than 6 months ### "Versatile AI-Powered Chatbot" December 3, 2025 4.0 Ultimately, the experience is fine. I look forward to delivering the solution to my website design clients and beyond, Pros It work as described. It can he helpful in providing support without the need for a human agent. It also integrates with Zapier to automate with hundreds of apps. The possibilities are endless. Cons While the support responds fine through email. A ticketing system of live chat would have been preferable. Alternatives considered [LiveChat](https://www.capterra.com/p/62194/LiveChat/) Reason for choosing HumanBot Value for money is the best among the researched options Review Source SM Satoru M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Impressions of Humanbot" June 19, 2025 5.0 Frankly speaking, I was very impressed with the large number of features implemented. I would like to use this company's products to develop new services that are one step ahead. Pros What I like most about humanbot is that it is a one-time purchase system, so you can use it without recurring charges. What's more, I was able to purchase it at a discounted price. Cons I am Japanese and there is no Japanese manual, so it was very difficult for me to understand. However, I was able to understand the basic operations by using the translation function. Alternatives considered [MS Comptes Bancaires](https://www.capterra.com/p/196636/MS-Comptes-Bancaires/) Reason for choosing HumanBot This is because I learned that such advanced technology already exists overseas. Review Source Yannis T. CEO Computer Software Used the software for: Less than 6 months ### "A Bot worth considering" April 25, 2025 5.0 Excited to use it. Been able to build professional bots with no code Pros Spent a lot of money testing bots. Humanbot is the best no code bot i have ever tested Cons Nothing really. Would like to add coding in handling some difficult scenarios Reason for choosing HumanBot Tremendous differences in capabilities and features Review Source RT Rory T. Creative Director Design Used the software for: Less than 6 months ### "Creating the next Digital Tend" April 9, 2025 4.0 I'm still new to the integration so I can only content in the incredible potential of the product. The team is constantly working on new improved relevant features. This is my third product purchase from the company and it speaks for itself how confident I am off the trajectory of this product. Pros I'm excited about the lifetime deal which gives me unlimited conversational ai for multiple clients without the frustration of credit limits and excessive billing. The founders of Humanbot are really over generous in empowering is the users with tools for wealth creation in the next digital revolution. The ability to load knowledge base material in unlimited campaigns is phenomenal. Cons As at the writing off this review, the voices are still lagging in realism, once that catches up I believe, will be ahead of the curve. Alternatives considered [ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/) Reason for choosing HumanBot The cost was not comparable, I got a lifetime unlimited use deal, whereas the previous company would cost into the thousands monthly to maintain Switched from [ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/) They were too expensive to maintain for all my clients personal use Review Source EH Emanuel H. Owner Photography Used the software for: Less than 6 months ### "Definitely get this application for Chat bot services!" October 22, 2024 5.0 I am loving it the application and hopefully with time it will just keep improving. I would most definitely recommend this product to anyone that is looking at how you can use AI technology with their online presence or if you want to become an agency as well. Pros How easy it is to create the bots. You can literally create your human chat bot within minutes and they work perfectly right out the bat. Cons In the chat tree there is no easy way to duplicate each section, so you would have to recreate each section if you start branching off Switched from [Support Board](https://www.capterra.com/p/202701/Support-Board/) Because it has limitations as to the amount of chats per month a person can have. Review Source bJ bo J. founder Marketing and Advertising Used the software for: Less than 6 months ### "suprisingly not shitty" May 8, 2025 5.0 Pros better than expected to be honest. was prepared for guarantee but i think ill stay Cons poor interface, difficult to find functions Switched from [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) price and avatar - did not see before but thought its needed Review Source RW Rod W. Developer Sports Used the software for: Less than 6 months ### "HumanBot Passes "Interaction Test" with Flying Colors" December 26, 2025 5.0 As mentioned above, the HumanBot code was very easy to extract and then paste into the appropriate web page, which was actually an "asp" page, which is essentially the same as HTML. It was a very pleasing experience, realizing what it was capable of. Pros For my intended purposes, I'm not too worried about security. It's a great value for the money. Customer support overall with your company has been above average, although I have not had to contact your team regarding HumanBot -- just ClickSites. From what I can tell, HumanBot will be great for sales, although marketing is a non-issue for me at this time. The Chat Conversation is very enthralling. I haven't had a use for Templates with HumanBot yet, and have not had a chance to do a thorough test with Bot Training. With all these topics being addressed, my first reaction is that it is very simple and easy to plug the HumanBot into web pages. The response time between interactions is very good. The whole idea of being able to communicate with visitors with different types of ChatBots (Live, SmartAI, and Trained) is first-rate planning and provision by your company. Cons It's not really a complaint, but with the SmartAI Bot, there were a couple of occasions in which I had to correct the Bot. I wrote the correction, and the Bot readily accepted being corrected. One occasion was when the Bot reported that the 1962 Eldon Bowl-a-Matic (toy) was battery operated. I corrected the Bot, since the appartus did not use batteries, and the HumanBot retracted its statement and agreed with the correction. The other occasion was when the HumanBot was incorrect on how to convert the 5-7 split in bowling. Again, my brother this time, corrected the Bot, and it was appreciative of the correction. So, the A.I. where it got its information was not 100% accurate, but still very dependable. Other than that, I had no negative experiences. Review Source Steve B. Owner Marketing and Advertising Used the software for: Less than 6 months ### "ChatBot made easy and affordable" April 29, 2025 5.0 I am blown away. The team I work with attempt to create a chat assistant a year ago. The developer just disappeared when we required correct informative answers from the chat assistant. The concept that HumanBot is simply mimicking what a human would do makes everything so much more clear and understand able. This such an incredible value. Thanks so much. Pros HumanBot is incredibly easy to use. The wizard allows me to set up a campaign in just a few minutes. If I need to make changes, they can be done in seconds. Cons The demo of HumanBot runs automatically. I have yet to find how that is done. I am a totally new user, so I expect that will be explained along the way. Review Source DP Doran P. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Easy. Complete. and Actually Works!" October 4, 2025 5.0 Hands down the easiest bot builder I've used. Everything you need is there, Including a Flow Builder. The Tutorials are exceptional and get you going fast. Pros The admin process is extremely smooth, and everything actually works. You can train your chatbot. Lots of built in flow templates, and the important integrations. Cons The avatars mouth lipsync is a little bit weird looking but AI visuals are always improving anyway, however you can choose to not have the avatar also. Review Source BCH Bing Cheung H. Director E-Learning Used the software for: Less than 6 months ### "HumanBot is very helpful!" April 28, 2025 5.0 My overall experience of using it is really good. The bot is very helpful. That saves us a lot of time to reply customer's basic enquiries in busy hours. Pros It's ability to reply enquiries both in text and in speech is exactly what we are looking for! Instant reply with translated language is very attractive. Cons More variety of emotional voices (say young boys and girls) should be included. Besides, I wonder if we can make it connected to a webcamera for live chat? Review Source MR Michelle R. Business Owner Marketing and Advertising Used the software for: Less than 6 months ### "The best bots on the market! " December 7, 2025 4.0 user-friendly, support is excellent and just fun to use. When I first started using this, I had never had any experience, but the great thing about this product is the excellent training videos. Pros I like the way you can train it on your own data. I think that's awesome. The chat flow is flawless, and the price, I don't think you can get better value for money. Cons Maybe needs a few more full-body bots and more diverse nationalities, but then again, face swap is cool. I think it's great that we can upload our own voice Review Source DL Dean L. Managing Director E-Learning Used the software for: Less than 6 months ### "Great AI Conversation Capabilities " August 20, 2025 4.0 Great overall experience. Loved how videos can be applied to the chat bot. Also pictures that can be added. Pros Flexible easy to use lots of avatars ease of installation conversation capability and online response time Cons Interface to Facebook. When creating buttons you can’t apply url’s. That prevents you from having several buttons in a single post. You have to load urls one at a time in a tree Review Source PG Pierre G. Strategic Consultant Marketing and Advertising Used the software for: 6-12 months ### "HumanBot Can Be A Life Saver For Struggling Businesses" April 19, 2025 5.0 I discovered HumanBot to be a valuable tool and asset that I can use to market to small businesses in my area. Many of these businesses do not offer automated answering machines apart from the usual ones that only ask callers to leave a message then hang up. HumanBot allows businesses to gain and retain new customers and that is a very valuable benefit. Pros I am really impressed with the number of available features I can use in HumanBot. This means I don't need to look elsewhere for extra tasks, commands to use in my chat bot. HumanBot is a complete solution! I also appreciate the extensive tutorials which I can refer to as needed. These videos are all easy to watch and comprehend. Cons There is really no significant negative review that I could provide regarding HumanBot. Review Source JW Julian W. Manager Marketing and Advertising Used the software for: Less than 6 months ### "My HumanBot Review" August 8, 2025 4.0 Pretty straightforward to use and deploy. The Voice Chat and easy switch to "LiveCall" makes it pretty complete Pros The value for for money is great compared to other packages and the Voice Chat feature puts it way ahead Cons Only Zapier integration, this makes it limited and a bit clunky and expensive, could be at least webhook integration. Review Source RO Ray O. Owner Marketing and Advertising Used the software for: 6-12 months ### "Best Chatbot software in the marketplace" January 30, 2025 5.0 I have been using for my business and intend to offer it as a service to other businesses. Pros I think is one of the best chatbot softwares available in the market just at the right price. Cons Does not allow you to add your own image to have a personalized chatbot Review Source RK Robert K. Personal Trainer Entertainment Used the software for: Less than 6 months ### "Individual ChatBot for little pocket" June 5, 2025 4.0 Pros It is easily setup and has a lot of options. I like also the preview on customers website - that helps a lot for selling the service. Cons no direct option to send chats (especially bookings) via email. I have to login daily to check for new bookings Review Source MA Mike A. Owner Information Services Used the software for: Less than 6 months ### "Human Bot AI Review" April 28, 2025 5.0 It is very eay to use, the training you get is exceptional. Pros It is very easy to create and train your AI Bot Cons So far I do not ave any cons to report it works well Review Source EA Eckart A. CEO Computer Networking Used the software for: Less than 6 months ### "Nice approach for customer-service" January 3, 2026 4.0 Pros Very interesting approach for handling the tasks of human speeching chat as a customer service. I like it that way. Cons Up until now I am not as deep enough into HumanBot to be disappointed about things. So the learning curve may be a bit steep. Review Source DAP Dr Atul P. MD Education Management Used the software for: Less than 6 months ### "You are present on website 24/7" March 11, 2025 5.0 It is funtastic. This is the need of hour. Thanks for making this available at a fractional cost. Pros Very easy to use and very easy to change during use. Cons Initially, I was afraid I would not be able to understand and use it, but now my anxiety is over. Review Source RH Ryan H. CEO Marketing and Advertising Used the software for: 6-12 months ### "Great Product " April 15, 2025 5.0 I love this product. Its very intutive with the site. Pros The lip sync technoligy feature and hand movement Cons Nothing wrong with this product. Its a great product. Review Source SP Shane P. CEO Insurance Used the software for: Less than 6 months ### "Awsome Software " October 22, 2025 5.0 Usually this company does offer a value for money proposition and this was the first instance I got exposed to this bot. Pros I am a client of \[sensitive content hidden\]. So I was invited by the company, during the launch and purchased it on the first day. Cons I am not really sure still to find out what the issues are and hopefully with all languages added it will be good. Review Source Similar Products Featured ## Related categories [Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/)