# Page 11 | HumanBot Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is HumanBot the right Conversational Marketing Platform solution for you? Explore 818 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10010954/HumanBot/reviews

---

HumanBot

4.8 (818)

[View alternatives](https://www.capterra.com/p/10010954/HumanBot/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 18th, 2026

# Page 11 - Reviews of HumanBot

## Showing most helpful reviews

Showing 251-275 of 818 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Jack S.  
Owner / President &CEO  
Publishing  
Used the software for: Less than 6 months

### "HumanBot is Amazing!!! The entire Integration with all the other Software \[sensitive content hidden\]makes is Incredible!!"

June 28, 2023

5.0

My experience with all of \[sensitive content hidden\] software has been nothing short of excellent, and I have purchased quite a few other AI software. I always wind up using \[sensitive content hidden\] App universe for most of my needs!

Pros

Humanbot is easy to use and easy to understand. The design metaphor (the tree) is a simple, elegant, and appealing way to create the MAGIC required to get real customer and user interest and attention. I can create amazing things on an old MacBook Air because everything is in the cloud. You use only your browser. The best thing is the integration with the other Flagship apps that \[sensitive content hidden\] created, like HumanPal and HumanTalk.

Cons

There are no real cons! \[sensitive content hidden\] and his team respond to issues immediately, and \[sensitive content hidden\] has created a roadmap where you can request features.

Review Source

TT

Teena T.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Simply the BEST AI software!"

July 1, 2023

5.0

AI generated, automated answers for website visitor's questions in a fun way, is always going to be a winner! AI is a fascinating new territory for customers to explore while at the same time, the business owners are collecting leads, adding bookings or making more sales. This is next level!

Pros

Everything! However: Answering customers questions with HumanBot, right there on the website while they are looking for answers is Priceless. Time is precious for everyone and since HumanBot saves customers time getting the information they want - its a Win WIN for both sides on the very first visit.

Cons

So far, there is nothing I dont like about HumanBot. Maybe the realization I have so much more to learn - as \[sensitive content hidden\] gives high quality training and explains everything so well - but I admit it's actually fun learning. I don't even anticipate any problems as I am a long time purchaser of \[sensitive content hidden\] products, so I know he is constantly improving & updating them, adding more value to the products. So I have no hesitation believing any issues would be solved quickly.

Review Source

GS

Gary S.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "HumanBot Review"

October 23, 2023

5.0

The biggest thing I noticed is how quick the training on websites and documents is for HumanBot, and how reliable HumanBot is.

Pros

The ease of building bots into a website and the ability to send demos to potential client to test their website with HumanBot allows both for refinement and quick buy-in by the client. This leads to more sales and satisfied customers. The onboarding and tutorials are easy to go through, and no-code bot building means you can build a bot demo, and deliver on the sales call.

Cons

There are no features I dislike. HumanBot was very well thought out in terms of building a bot business.

Review Source

PB

Paul B.  
Owner  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Aviation Consulting for airlines"

July 10, 2023

5.0

Very impressive. I was amazed that the chatbot was able to answer questions about my website and is so easily trained.

Pros

My business works in a very narrow field dealing with aviation regulation and FAA procedures for individual companies. HumanBot allows me to provide my clients with answers where there is limited and confusing documentation on the internet.

Cons

I haven't found anything I don't like about the product. This is an amazing piece of software. I'm sure the developers will come up with things I have never even thought possible.

Reason for choosing HumanBot

Paul Ponna has always released the best products and.

Review Source

Alvin T.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "My real review of a real beneficial that can be used in my agency "

November 9, 2023

5.0

Pros

The real human like features and movement

Cons

I can't think of any downside to HumanBot

Reason for choosing HumanBot

Pay one time, and own it for life, \[sensitive content hidden\] is always training

Switched from

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)[Builderall](https://www.capterra.com/p/202345/Builderall/)

Very expensive and always upselling, and bad support

Review Source

FC

Frederick C.  
Owner  
Internet  
Used the software for: Less than 6 months

### "Humanbot is a true gamechanger when it come to chatbots."

July 16, 2023

5.0

I have been using Humanbot for a few weeks now, and I am excited to report that it has already improved my business and made me money. Humanbot is an AI-powered chatbot that helps me automate and streamline my customer service process, allowing me to connect with customers quickly and easily.Using Humanbot has allowed me to handle multiple customer service requests simultaneously, freeing up my time to focus on growing my business instead of managing customer service inquiries. Humanbot also allows me to upsell and cross-sell customers quickly and easily, meaning I'm able to generate more revenue from each customer. All in all, Humanbot has been an invaluable asset to my business, and I can't wait to see what else it can do

Pros

As a business owner, I found Humanbot to be incredibly easy to use and quite intuitive. I didn't have to spend hours or days learning how to use the software – in fact, I was able to get started almost immediately. Of course, it was also very user-friendly, which I appreciated.

Cons

There is really not to much I don't like about this software

Reason for choosing HumanBot

I bought, but humanbot more of what i was looking for.

Review Source

SS

Sohail S.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "HumanBot, all you need for your customer service/lead gen"

March 27, 2024

5.0

This is by far one of the best product/services purchases I have made this year.

Pros

Ease of setup and pricing was my first motive to try it. But when I tried the features inside, I got hooked. Now I am using it for all my campaigns.

Cons

I would love to see more human variations. More ethnicity and more voices.

Reason for choosing HumanBot

We used our in house solution for a while, but the cost and efficiency numbers didn't match the human bot solution.

Switched from

[Chatter](https://www.capterra.com/p/233123/Chatter/)

I like those 3D pals, however I believe the conversion rates are higher when user sees a realistic human figure. P.s. Please note ChatterPal does not exist in the dropdown list. That is why I chose chatter

Review Source

Doron T.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Initial Review"

December 19, 2023

4.0

Pros

This is an initial quick review after working with the product for only a few hours. It was very easy to set and works impressively well with little work, My first primitive bot was up and running within less than an hour.

Cons

The quality of the AI can be improved. Also, the flexibility in defining conversation can be better. For example, all its conversation flows are linear, while a loop can be very handy as well. I do hope the tool will keep its simplicity but also allow for higher sophistication in future versions.

Review Source

Luc L.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A truly amazing Humanbot that will add so much value to your business!"

June 28, 2023

5.0

Love Love Love it

Pros

All the features especially the Humanbot talks to you instead of reading the text. So many applications to how and what you can do with Humanbot.

Cons

I would like to see the ability to add our own avatar(like me as a Human bot) and my own voice as well. That way when I create a video, It looks like I am presenting. Maybe in the future as an upgrade build your own avatar or Humanbot.

Reason for choosing HumanBot

I loved the way the Humanbot talks to you and the lips are moving the right way.

Review Source

GL

Gregory L.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "HumanBot"

June 28, 2023

5.0

Overall the HumanBot is great! Better than the competition but only need more people of color and voices of color. Potential clients are asking me for that. Better hand movements and more movements for longer talks so it doesn't look so repetitive.

Pros

The AI feature that learns the company and full feature spokesperson to speak to the guest.

Cons

Need afro American full body spokesperson. Have the spokes person smiling when they are still. They all look mad (body language isn't inviting). Move the head more (left, right). Limited full body characters with out fits. Need Sports dress like a coach, Athlete holding the ball that thesport they play in their hand. Need a slight better elimination of green screen outline afound talent for imported green screen footage of talent.

Switched from

[Synthesys Studio](https://www.capterra.com/p/242212/Synthesys-Studio/)

The Full body and the AI feature.

Review Source

VR

Verified Reviewer  
Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "HumanBot is a must to make your web pages relevant "

June 28, 2023

5.0

Good customer service

Pros

The ease of creating projects. Professional

Cons

Have not found any cons. This is a good product.

Review Source

DB

Dennis B.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Reaction to HumanBot"

January 14, 2024

5.0

HumanBot does exactly what it;'s described as doing. I'm interested in using it in multiple says. For example, I'm a certified life coach and would like to use it to set up a membership site with multiple coachings for different aspects of life such as spiritual well-being, physical well-being, emotional well-being, interpersonal well-being, intellectual well-being, and financial well-being.

Pros

The\\is is a fantastic value in software. It is low-priced and loaded with features. It is, or soon will be, compatible with all the other products such as HumanPal from \[sensitive content hidden\]. I have purchased at least 80 or 10 of his products and he delivers every time. There are no hidden extra fees or surprises. Everything works as described. I'm not that experienced with HumanBot yet, but I soon will be! I'm eager to absorb all the training and look forward to using it.

Cons

I have not yet found anything that I don't like about HumanBot. If there's something I don't like, it's not apparent.

Review Source

Oskar G.  
Ceo  
Computer Software  
Used the software for: Less than 6 months

### "Humanbot is a must have!"

July 1, 2023

5.0

I use it as a personal assistant on my sites. You can look at it in that way that you are duplicating a part of yourself to help with sales

Pros

I like how easy it is to use Humanbot and how well it integrates with other apps from the creators \[sensitive content hidden\]

Cons

Not found anything I dislike about it! and I am sure, based on past experience with the creators that I will not!

Review Source

JT

Joe T.  
CEO  
Online Media  
Used the software for: Less than 6 months

### "HumanBot... The Future of Marketing Solutions "

June 30, 2023

5.0

I have to say that HumanBot is a great deal for all the features it presents to me. Especially for the bargen price I came in on. This is very user friendly and creation is fast and the end result is propfessional quality that will produce results by bringing in more sales opportunities to all product and service businesses.

Pros

The features that are most impacting to me are the variety of options available when building HumanBot into my 24/7/365 marketing and salesforce. This AI product has built-in unlimited possibilities. From avatar to voice, from children avatars to senior adults avatars, from AI chat to live chat. You can train these bots to do almost anything.

Cons

At this time I would like to be able to select the clothing my avatars are wearing and have more full size avatars in the collection.

Reason for choosing HumanBot

No, I did not. I added HumanBot to my arsenal.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "HumanBot cooperates in integrating with the audience. Generates a good level of engagement"

November 9, 2023

4.0

HumanBot is very useful in improving the level of engagement with the audience. Avatars help improve user interaction. It is a successful product given that it goes with the market trend.

Pros

Easy to use, a faster response speed than other chatbots, helps improve engagement with the audience.

Cons

I still haven't found a way to define a personality role. This role is different from the conversational role.

Review Source

KB

Kim B.  
Creative Director and Video Producer  
Marketing and Advertising  
Used the software for: 6-12 months

### "HumanBot: The Chatbot of All Chatbots!"

January 10, 2024

5.0

My overall experience with HumanBot is a positive and exciting one. I am excited because I am able to provide a service to business owners that is both relevant today and trending into the future. I don't have to worry about my business or services becoming obsolete.

Pros

What I like most about HumanBot is its ability to train the AI on relevant 'real-time' responses and updates to each inquirer... along with the training that we receive from \[sensitive content hidden\] who shows us how to use the software/app to its maximum potential.

Cons

What I like least about HumanBot is its process of setting up interaction with Zapier.

Reason for choosing HumanBot

HumanBot have avatars that sound and look like 'real' people rather than robots or icons of faces. HumanBot allows people to 'relate' to someone who looks real.

Review Source

RM

Ronnal M.  
CEO  
Internet  
Used the software for: Less than 6 months

### "HumanBot The Online Staff Every Website Should Have."

June 29, 2023

5.0

I have been looking for this type of product for a while. I needed something that could attract attention on my websites, but that something need to be more than just a pretty face. The HumanBot attracts attention and engages my web visitors, making them more likely to do business with me.

Pros

What I like about HumanBot is its simple ease of use. They have lots of training, but most will be able to figure out it works. I have not seen another AI chat SaaS that works like this. One of the critical things for me is how much the \[sensitive content hidden\] of HumanBot are doing to help me be successful using their app.

Cons

What can I say? It is a new technology, so there is a learning curve. However, there is plenty of support to help you train the HumanBot to deliver just what is needed for success.

Review Source

David F.  
VP  
Internet  
Used the software for: Less than 6 months

### "HumanBot: One Of The Best Products Of The Early AI Era"

June 28, 2023

5.0

Can only rave about this product or summarize in one word - awesome.

Pros

Easy to use. Easy to teach. Easy to implement. Then sit back and let it handle customer service. Offering to all my web site clients. An easy sell.

Cons

Nothing I dislike. There is one feature I would like, if it is even possible - integration into social media. Faceb ook, Twitter, Linkedin. Imagine what it would be like to place over a video on YouTube! For that matter, how about being able to place on a web site embedded video?

Review Source

VR

Verified Reviewer  
Innovation Designer  
Education Management  
Used the software for: Less than 6 months

### "Very Easy to use & Powerfull"

June 30, 2023

4.0

Great system, quick delivery, business goal product focus.

Pros

Very nice solution, easy to use, Humanbot was fantastic and opened a lot of business opportuinites, within 10 minutes I understood the use case and how to create easy flow for Human bot.

Cons

Cutting-edge technology, Maximum global reach, integrates with all top marking platforms with Zapier: Clickfunnels, Shopify, WordPress, Convertri;…Save time and money witn super easy to use and simple to set up. Set up an agent for every departmentWorks seamlessly on any device

Review Source

Tommy L.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "HumanBot Automates Customer Conversations for Sales and Support"

October 25, 2023

5.0

As with all of \[sensitive content hidden\] software products, it beats the competition by offering features that others either don't offer or charge a larger price for.

Pros

HumanBot can be trained with company-specific data, so that it can answer and support or sales questions autonomously. And, it can connect to external applications for sending email, text, etc.

Cons

There is a bit of setup involved. Of course, it would be nice if the HumanBot could read my mind and gather it's own initial info so that I could just set-n-forget, so to speak.

Reason for choosing HumanBot

I chose HumanBot at the recommendation of the competitor. I trust \[sensitive content hidden\] products and business model, so choosing HumanBot was a no-brainer.

Review Source

KokSeng T.  
CEO  
Management Consulting  
Used the software for: Less than 6 months

### "HumanBot - Should you buy it?"

July 5, 2023

5.0

HumanBot bridges the creation of human avatars with lifelike animations with an easy to use UI and without the high costs of other similar systems.

Pros

The developers of HumanBot are established in the industry with an excellent track record of continuous development and improvement of their products. HumanBot is the latest of the core products from this company. It is highly innovative use of AI technology at a very affordable price.

Cons

The product has just been released and so far, there are no cons to talk about.

Switched from

[SYNTHESYS](https://www.capterra.com/p/67570/SYNTHESYS/)

Much more affordable, with excellent customer support.

Review Source

BR

Brian R.  
Facilitator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "True Allies "

June 29, 2023

5.0

I have been using \[sensitive content hidden\] bot app Chatterpal for several years and have not found any to be as efficient.  Now with HumanBot, they are over the top with simplicity & ease of use for visitors to your site. With a couple of clicks, the visitor has the language of choice that they can communicate with voice rather than typing, a nice change when on the phone. Not to mention the complete conversations downloadable to the site owner. Together with the deep insights given in the training, one can further personalize the user experience for a greater relationship.

Pros

Simplicity and ease of use for one's customers' firstSimplicity and ease of use for one's self to set up and operate.Downloadable boy conversations to the site owner.The extra training with deep insights into potential markets and how to service them.

Cons

The extra time to ensure clarity of the actual function(s), purpose, and the extent of assistance you wanted to provide your customers and yourself. But time definitely, well spent.

Review Source

WS

Wayne S.  
Producer  
Music  
Used the software for: Less than 6 months

### "HumanBot Raises the Standards for Online Service"

July 4, 2023

5.0

I am extremely pleased with the value of this platform. I've already started transitioning my Chatterpal folks to the new HumanBot.

Pros

Humanbot was surprisingly easy to setup. I only had to paste a few website URLs in the provided slot and the AI nearly instantly could answer even unusual questions entered in the chat bubble.

Cons

It's a little confusion on how to transfer from the AI responding to other types of responses.

Review Source

PG

Parker G.  
CEO  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "I Love HumanBot"

June 28, 2023

5.0

Great. Been following \[sensitive content hidden\] group for years. They are VERY trusting! Customer Service has been very responsive. And will tell you honestly when you ask a question.

Pros

Everything. The bots, the emotions, the lip sync being so on target. The conversation building is easy. Just have to learn each purpose. LOVE the learning of the bot by uploading docs in a question format to provide a conversation flow. Very critical.

Cons

Wish the avatar had more fashion, image business bots that are dress appropriately for business in USA. They have them, and for most its good, but we are in the business and need more precision of dress to utilize it effectively.

Reason for choosing HumanBot

I have used other products in teh past. The accuracy of the HumanBot is superior. That's why I knew \[sensitive content hidden\] introduced it, I wanted it, immediately.

Review Source

Darryl S.  
Mgr  
Internet  
Used the software for: Less than 6 months

### "Humanbot is just amazing"

July 1, 2023

5.0

Looking good. Still in the learning mode.

Pros

Setting up your own trees fo chat flow. The ability to add or delete boxes within the trees. Train the ai to answer questions correctly.

Cons

So far I have had some trouble keeping the ai on track from the supplied documents.

Review Source

Similar Products

Featured