# Page 16 | HumanBot Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is HumanBot the right Conversational Marketing Platform solution for you? Explore 818 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10010954/HumanBot/reviews

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HumanBot

4.8 (818)

[View alternatives](https://www.capterra.com/p/10010954/HumanBot/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 16 - Reviews of HumanBot

## Showing most helpful reviews

Showing 376-400 of 818 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EP

Ed P.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "HumanBot: A Powerful AI Chat Software for Sales, Marketing, and Customer Support"

June 28, 2023

5.0

HumanBot is a powerful AI chat software that automates sales, marketing, and customer support. It offers multilingual chat, real-time voice chat, and customizable AI humans. With in-depth analytics, it provides a comprehensive solution for engaging customers and driving conversions.

Pros

HumanBot is an AI chat software that automates sales, marketing, and customer support. It offers multilingual chat, appointment scheduling, chat funnels, and more. Engage customers with real-time voice chat and customizable AI humans. The platform is user-friendly and compatible with any website. With in-depth analytics, HumanBot is a powerful tool to boost customer interactions and drive sales.

Cons

One potential drawback of HumanBot may be a learning curve for some users with limited technical expertise, but if they follow the instructional videos it should not be a problem.

Review Source

ZE

Zeyad E.  
Manager  
Computer Software  
Used the software for: Less than 6 months

### "Incredible"

July 5, 2023

5.0

Its perfect and easy to use

Pros

I absolutely loved the software's effortless user interface, which made navigation a breeze. Moreover, the tutorial videos provided clear and concise instructions, making it a delightful learning experience

Cons

While the AI bot had its strengths, its accuracy wasn't always reliable. Despite its advanced capabilities, occasional inaccuracies were noticeable.

Review Source

JR

John R.  
Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "HumanBot is the next level application of Artificial Intelligence"

June 28, 2023

5.0

Pros

The Human Bot application is easy to use. I have other applications by this great development team and they follow the same look and feel in their user interface design, making it easy to learn another application. The team has been working on AI applications for a few more years than the "Johnny-come-lately" folks that will be creating other competing apps.

Cons

The AI capability and feature will continue to get better. There will be a few bugs, I'm sure but the dev team is strong and will fix what needs to be fixed.

Review Source

Elizabeth F.  
Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Humanbot review"

June 28, 2023

5.0

Love this product. They are willing to update and add features to enhance HumanBot. Buy this now! Don't wait if you want more leads, more efficient customer service that frees up your staff and gets the customer the answers that they need.

Pros

Amazing feature that allow you to save time and get leads creating customer bots that help build your business

Cons

nothing. This is a great product with fantastic customer service

Review Source

iL

ildemar L.  
Ceo  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Automação do milénio"

September 4, 2023

5.0

No momento a minha experiência ainda não poderei falar muito, mais pelo visto será promissora.

Pros

Além da extraordinária plataforma, levo em consideração a excelente rapidez quando precisamos de um suporte.

Cons

Apesar de ser uma excelente plataforma e poder criar campanhas em vários idiomas, poderiam fazer os vídeos de treinamento em várias línguas como ( Português do Brasil).

Reason for choosing HumanBot

Primeiro, já sou usuário de outros produtos como: DesignBeast, VideoCreator, AvatarBuilder , Aplicativo DoodleMaker. E como experiência são produtos da mesma empresa e como eles mesmo falam nós somos cliêntes valiosos. E realmente somos pelo excelente atendimento e a seriedade conosco.

Review Source

AT

Alexander T.  
Chatbot Developer  
Design  
Used the software for: Less than 6 months

### "Grab HumanBot if you think AI is the future."

July 5, 2023

5.0

My clients may have a state-of-the-art Chatbot that can efficiently interact with company website visitors. It is the privilege of satisfying that demand that exists in every business.

Pros

knowing that HumanBot can answer the questions in a video spoken to the site visitor, once it has been trained with the business information. That has impressed me.

Cons

I honestly can't find anything in humanBot that I don't like. Humanbot is the future of AI in my hands.

Review Source

NM

Nat M.  
Business Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Humanbot Gives Superior Customer Service"

June 28, 2023

5.0

A great customer service tool that can help comapnies , not only get new customers, but manage simple functions like booking and questions that can save the business owner and his team focus on the more imprortant aspects of runnign thier business

Pros

The ability to have intelligent responses from a customer enquiry , and have 90% of them answered fast and understood with Ai, makes this product stand out from other similar product that use canned question and answers.The flexiblity to bring in live agents and also to detect the lanuage of the country that the web browser vsitor comes form, is toatlly unique.

Cons

The humanbot does require some training and this requires some timespent to ensure the best results are obtained.

Reason for choosing HumanBot

Hiumanbot is the only chatbot that has AI, motion realistic avatars and language detection

Review Source

Jerry B.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Humanbot"

June 30, 2023

5.0

Pros

I liked the easy intergration into my business and the overall ease of use and the products success potential.

Cons

At first it was the video issues but that was resolved after a email to customerservice.

Review Source

HOO

Howard OConnor O.  
managing member  
Information Services  
Used the software for: Less than 6 months

### "Exceeding expectations"

August 16, 2023

5.0

So far, I´ve been blown away by the ease of use and the workshops actually teach one how to best apply the use of this tool to start making money immediately. Humanbot.io has exceeded my expectations and I am pleased.

Pros

The quality of the human like avatars is outstanding

Cons

Not sure.... maybe lip sink could use some improvement.

Switched from

[D-ID](https://www.capterra.com/p/239341/Reenactment-Suite/)

Humanbot provided much more value for the money

Review Source

Egbe O.  
Founder/CEO  
Information Services  
Used the software for: Less than 6 months

### "My Take on HumanBot"

June 30, 2023

5.0

It's a great tool

Pros

What i love most about HumanBot is the fact that it can communicate both in the site owner and site visitor's languages in real time!

Cons

At the moment nothing much, generally speaking i love all that it has to offer

Review Source

MM

Martin M.  
Business Owner  
Retail  
Used the software for: Less than 6 months

### "Game changer for engagement with customers and potential customers across timezones"

July 3, 2023

5.0

Enables focus to go elsewhere in the business and not worry about losing leads

Pros

Enables new and current customers to be engaged with the page and the company

Cons

Setting up like any new product takes a bit of time, but support has been exceptional

Review Source

Hakan T.  
CEO  
Mining & Metals  
Used the software for: Less than 6 months

### "Friendly bot "

September 26, 2023

4.0

I am a newbie with Humanbot but I want to follow \[sensitive content hidden\] teachings.

Pros

HumanBot is a very friendly easy to use product/

Cons

Social Media app integrations are immediately be released.

Alternatives considered

[BotPenguin](https://www.capterra.com/p/184813/BotPenguin/)

Reason for choosing HumanBot

Affordable offer for unlimited use.

Review Source

Mark W.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Human Bot review"

July 2, 2023

5.0

I will be adding it to my website to answer questions about my products and services and to educate my customers on why they need my solutions.

Pros

The software and its function are well thought out and work well. The most important thing to me though is the support offered and the phenomenal training and expertise that Paul Ponna provides. I know that this product is going to be around for the long term and that it will be continually updated and supported!

Cons

I have not found anything to dislike about this software or product.

Review Source

NB

Naphtali B.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "My reivew"

August 12, 2023

5.0

Pros

The ability to make advance humantars and live ai agents.

Cons

nothing really i like the product alot to the point.

Review Source

MR

May R.  
Owner  
Writing and Editing  
Used the software for: 6-12 months

### "Using For Over 6 Months and Still Going Strong"

March 21, 2024

5.0

Steller experience. Quality product. The Data-Trained AI by itself is worth the cost by itself.

Pros

The fact that the AI learned our business and helped streamlined not only our customer support as a whole, but also provided the sales automation we were looking for in a product.

Cons

Quite the learning curve to get everything down.

Review Source

VC

Venkat C.  
App Architect  
Information Technology and Services  
Used the software for: Less than 6 months

### "Humanbot - AI App"

July 5, 2023

5.0

Presently I am planing to provide this bot services to my ecom clients. Though I see various possibilities. Depends on our imagination and requirement.

Pros

Interacting with a digital Avatar, which is trained by you! Dream Comes True!!!Easy to deploy and make it available to your customers! A digital employee works for you 24/7.Thank you Paul.

Cons

As of now I see no Cons! Only able to comment on this after some days!

Reason for choosing HumanBot

I do not see any alternative product for this presently.

Review Source

AD

Ashutosh D.  
Contract Manager  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Amazing product which can be your partner in taking your business to next level"

July 2, 2023

5.0

I am still testing Human bot and trying to implement it on my website and consulting business. However till now I am amazed with the capabilities of Humanbot

Pros

I liked the feature wherein you can feed humanbot with pdfs and urls and it starts answering questions based on the feeded documents and urls.

Cons

As of now, I have not been able to book a one on one call to understand and integrate the function of Humanbot on my website. I believe \[sensitive content hidden\] and his team is working on improving the service and i am sure it will improve.

Review Source

JS

Jim S.  
Owner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "HumanBot Review"

June 30, 2023

4.0

Having an additional representative to provide much needed information to my visitors is invaluable. All at no additional labor costs.

Pros

The ability to create an interactive human Bot that can interact with questions that visitors to my site ask. When applicants are searching for a job career change, they have many questions. Having an interactive bot to answers those questions is extremely helpful. It also provides links and videos to visitors that simplifies the job search experience.

Cons

No cons so far with this product. Would like to see more humanBots spokespeople in the future.

Review Source

HC

Horace C.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A Game Changer"

June 29, 2023

5.0

Pros

Unlike chatbots, I have used in the past Humanbot removes the bonds that limit the number of responses those chatbots gave to my clients. I have the option to have structured communication and the flexibility to train the AI with my knowledge to aid my client in making decisions. Those questions that the client had to wait for the next day to get answered are now a thing of the past which increases the likelihood of moving them through the sale cycle efficiently. Give your team the edge they need to bring more clients on board. Get yours today!

Cons

I don't have any issues with the platform at this time.

Review Source

WJ

William J.  
Owner  
E-Learning  
Used the software for: I used a free trial

### "The Team You Dream about"

June 30, 2023

5.0

The easiest setup of a program that I have had in a long time.

Pros

The team work is like I can apply a different Bot to do the things I don't have time to do. I can setup fast and know my team is working.

Cons

The only thing I have not found yet is how to go from the website to the phone system. But I am sure it is in here to make an automatic secretary to answer my phone.

Review Source

AC

Alejandro C.  
Owner  
Legal Services  
Used the software for: Less than 6 months

### "Wow! The posibilites are unlimited"

June 30, 2023

5.0

Pros

The AI Chat is amazing. That was the main reason I purchased it. I am amazed at the possibilities. I have been training my bot with my own data. It is incredible how the "thing" learns, understands. and then answer the users. And I very easy to create the training documents.

Cons

I would create more direct integration possibilities. Not only Zapier. Maybe mailer lite, pabbly, Calendly and why not MS Power Apps.

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The future is here!"

July 5, 2023

5.0

Pros

I like the overall flexibility that can be achieved from the data input.

Cons

I would like to see a stand-alone landing page version as an additional option to the chat mode.

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Greta Promise"

June 28, 2023

4.0

So far so good. Definitely some hiccups, but they seem to be working on iron issues and improving

Pros

Ease of use, quick setups. Also, appreciate the training

Cons

The answer provided starts with"However" too frequently

Reason for choosing HumanBot

This was best

Review Source

DL

Dean L.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Looking at The Potential of HumanBot "

June 28, 2023

5.0

Pros

HumanBot is a totally new and exciting 'take' or implementation on AI that lets you do real-world, useful work gaining its knowledge from very specific fields on a one-by-one basis. Basically, you train this bot in or on your or your client's field of expertise, with the institutional knowledge of that specific business or industry.

Cons

Nothing that is a deal breaker. \[sensitive content hidden\] and his company have as usual done a great job of thinking this through and giving you the capabilities you need to use it in the real world. And they're still adding and refining features.

Review Source

SS

Sanjay S.  
Business Operation Manager  
Construction  
Used the software for: 6-12 months

### "Recommended Product Very Essential"

March 23, 2024

4.0

Pros

Easy to use, Easy to train, Flexibility and upgrade.

Review Source

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