# Page 2 | HumanBot Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is HumanBot the right Conversational Marketing Platform solution for you? Explore 818 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10010954/HumanBot/reviews

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HumanBot

4.8 (818)

[View alternatives](https://www.capterra.com/p/10010954/HumanBot/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 2 - Reviews of HumanBot

## Showing most helpful reviews

Showing 26-50 of 818 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RW

Rod W.  
Developer  
Sports  
Used the software for: Less than 6 months

### "HumanBot Passes "Interaction Test" with Flying Colors"

December 26, 2025

5.0

As mentioned above, the HumanBot code was very easy to extract and then paste into the appropriate web page, which was actually an "asp" page, which is essentially the same as HTML. It was a very pleasing experience, realizing what it was capable of.

Pros

For my intended purposes, I'm not too worried about security. It's a great value for the money. Customer support overall with your company has been above average, although I have not had to contact your team regarding HumanBot -- just ClickSites. From what I can tell, HumanBot will be great for sales, although marketing is a non-issue for me at this time. The Chat Conversation is very enthralling. I haven't had a use for Templates with HumanBot yet, and have not had a chance to do a thorough test with Bot Training. With all these topics being addressed, my first reaction is that it is very simple and easy to plug the HumanBot into web pages. The response time between interactions is very good. The whole idea of being able to communicate with visitors with different types of ChatBots (Live, SmartAI, and Trained) is first-rate planning and provision by your company.

Cons

It's not really a complaint, but with the SmartAI Bot, there were a couple of occasions in which I had to correct the Bot. I wrote the correction, and the Bot readily accepted being corrected. One occasion was when the Bot reported that the 1962 Eldon Bowl-a-Matic (toy) was battery operated. I corrected the Bot, since the appartus did not use batteries, and the HumanBot retracted its statement and agreed with the correction. The other occasion was when the HumanBot was incorrect on how to convert the 5-7 split in bowling. Again, my brother this time, corrected the Bot, and it was appreciative of the correction. So, the A.I. where it got its information was not 100% accurate, but still very dependable. Other than that, I had no negative experiences.

Review Source

Mark S.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "HumanBot Agents Sells and Provides Customer Service from Trained Avatars or Live"

January 4, 2026

5.0

HumanBot is impressive. It's easy to use and implement. Customer service is superb and always available.

Pros

HumanBot is easy to set up and use. With the unlimited version, you can customize your avatar and even use your own image for this. It can learn all the data on your website in AI mode. It'll learn your business. You can use AI avatars or simply create a tree of questions and responses. You can add links, photos, and videos in your chatbot. No monthly fees. Excellent customer support! Commercial licence included to sell chatbot services to clients. All your data is safe and secure.

Cons

What I liked least was that if you purchase only the basic version, you don't get all the features available in the Unlimited version. This makes sense, of course, but then it depends on how you want to use HumanBot. The AI avatar is not included in the basic version, nor is the advanced customization.

Review Source

VR

Verified Reviewer  
Business development Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "My Human bot, Review "

September 29, 2025

5.0

Its great for people with no technical skills at all, Performs very well as SaaS, great for personalizar each personal customer experiences or journey

Pros

Easy to use, very intuitive, the clear visión Road map for the hole suite of products and update's integrations is great option Best value for money relation, video tutorials,aré great

Cons

The predefined avatars aré under developed, there has not been updates on this ones, integrations with n8n and other actual automations Agents or technollogy Is missing, but Is good enough for an entry level market.

Alternatives considered

[D-ID](https://www.capterra.com/p/239341/Reenactment-Suite/)

Reason for choosing HumanBot

Value for money and the visión of the whole suite

Review Source

Adam B.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fantastic AI Chatbot Platform With Top-Notch Support"

May 31, 2025

5.0

Humanbot.io helps me automate customer interactions, handle FAQs, and capture leads 24/7 without needing extra staff. It’s significantly improved my response times, boosted customer satisfaction, and increased the number of qualified leads I generate each month. I now have more time to focus on high-value tasks instead of repetitive questions, and my business looks much more professional and responsive online.

Pros

Humanbot.io has an incredibly intuitive interface that makes building and deploying AI chatbots a breeze, even for non-technical users. I love how seamlessly it integrates with my website and social channels, and the customization options let me tailor the bot’s tone, responses, and workflows perfectly to my brand. The prebuilt templates and conversational flows saved me hours of work, and their support team has been responsive and genuinely helpful whenever I had questions.

Cons

Honestly, there’s very little to dislike. If I had to name something, I’d say I’d love to see even more third-party integrations added in the future, like direct connections to niche CRMs or marketing tools. But overall, the current offering already covers all the major platforms I need.

Review Source

JB

Jhun B.  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "Recommended"

August 31, 2025

5.0

Very friendly and useful, especially if you have a website/blog or agency. Best for every company website, from small businesses to large companies.

Pros

Live chat uses Talking Virtual Assistant to speak all text. Customer support and accuracy in location detection for auto-translation. Value for money because of the one-time price.

Cons

The Humanbot application is a useful productivity assistant that offers a clean design and straightforward tools for managing tasks and conversations. It provides some valuable integrations with Zapier, Mailchimp, and Google Calendar, which help extend its functionality. However, these integrations are still quite limited in scope. For example, Zapier connections are basic and don’t allow for advanced workflows, and Mailchimp integration mainly covers simple campaign actions rather than full automation. Google Calendar syncing works but lacks more advanced scheduling features. Despite these limitations, Humanbot is a solid option for users who want an AI assistant that’s easy to set up and use. If the development team continues to expand its integrations and depth of features, it could grow into a much stronger productivity solution.

Review Source

Kenneth Carl K.  
Rngineer  
Computer Networking  
Used the software for: Less than 6 months

### "A nice human not for lead generation "

March 25, 2026

3.0

This Pa a new technology of its kind, and I feel fortunate being a part of those using for the very first time:

Pros

I love the fact that I can train the bot with documents and website links, and I also love the fact that it is one time payment and it doesn’t burn any cloud credit. I also love the fact industry based templates are available for use. The integration process too is very simple. And the security is good since it’s cloud based.

Cons

Lip syncing is still far from being perfect, and the human it continually do hand gestures even when idle. I don’t like the fact that it can’t get information directly from my amqebsite to support my clients

Review Source

Steve B.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "ChatBot made easy and affordable"

April 29, 2025

5.0

I am blown away. The team I work with attempt to create a chat assistant a year ago. The developer just disappeared when we required correct informative answers from the chat assistant. The concept that HumanBot is simply mimicking what a human would do makes everything so much more clear and understand able. This such an incredible value. Thanks so much.

Pros

HumanBot is incredibly easy to use. The wizard allows me to set up a campaign in just a few minutes. If I need to make changes, they can be done in seconds.

Cons

The demo of HumanBot runs automatically. I have yet to find how that is done. I am a totally new user, so I expect that will be explained along the way.

Review Source

Leon P.  
Director  
Security and Investigations  
Used the software for: Less than 6 months

### "Human Bot Review"

December 3, 2025

5.0

Very Pleasant, from the on boarding experience, the training provided, and then rolling out the bot on my web site

Pros

The ease of setting up, with very detailed user videos to assist. The product works great with real voices and the bot learns the material quickly to assist our cleints on the web

Cons

the experience was perfect, cant say there is any cons to the product. Only possible con is that I took too long to start using the program

Review Source

Jelm F.  
director  
E-Learning  
Used the software for: Less than 6 months

### "Humanbot, use it a lot!"

January 19, 2026

5.0

I got a bot to work withing a few hours on the website I wanted it on. After that, it was fun to trick it with questions it had no answer on and adapt the learning material to make sure it got it.

Pros

easy to use, fun to feed the bot with info and try to see if it learns. I use it on a website to guide people to he various pages and have them ask all kinds of questions thay the bot can answer based on teh extra info I give it to train on.

Cons

the upselling for more features. If you want to get rid of the made by .. logo, it cost you a multiple of thhe initial amount for the base version

Review Source

MR

Mirko R.  
Kundenservice  
Internet  
Used the software for: 1-2 years

### "HumanBot eine klare Empfehlung"

January 18, 2026

5.0

Mit HumanBot. kann man schnell und ohne große KI oder IT Kenntnisse Chats erstellen. Dank der wirklichen ausführlichen Anleitungen, ist HumanBot auch für Anfänger geeignet.

Pros

Mir gefallen die vielen Möglichkeiten, Chats zu erstellen. Durch die Möglichkeit einen fertigen Chat-Baum zu einen auswählbaren Thema zu übernehmen und diesen nach seinen Wünschen anzupassen, geht die Erstellung eines Chats viel schneller . Es sind viele Avatare auswählbar , so das man zu fast jeden Fall den geeigneten Avatar findet.

Cons

Man hat nicht die Möglichkeit mehr als 2 Verzweigungen in den Chat zu hinterlegen, so könnten dann die Chats mehr Themen abdecken.

Review Source

VR

Verified Reviewer  
CEO  
Education Management  
Used the software for: Less than 6 months

### "Dreams to Reality"

August 2, 2025

4.0

I just signed up for HumanBot.io and I’m extremely excited to get started! The training videos are clear, professional, and packed with practical insights. If this platform delivers as promised—and I’m confident it will—I’m sure the sky will be the limit for our business. Looking forward to seeing the results and taking our customer engagement to the next level!

Pros

It's like a dream come true HumanBot’s real-time, personalized chat & voice features create engaging, human-like interactions.

Cons

not sure yet, but first off - Limited avatar options and occasional voice naturalness issues; some chat flow editing is manual

Review Source

David M.  
Controller  
Wholesale  
Used the software for: Less than 6 months

### "Human robot"

October 24, 2025

5.0

Pros

My favorite feature is the deployability of the individual.Agents that you create. Sometimes, that could be a very confusing part.But not in this case plus they have tutorials that walk you through each and every step of the way.

Cons

I would say that the bots not having web access is a bit frustrating But perhaps by the time you read this that may have been fixed already.

Review Source

SM

Satoru M.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Impressions of Humanbot"

June 19, 2025

5.0

Frankly speaking, I was very impressed with the large number of features implemented. I would like to use this company's products to develop new services that are one step ahead.

Pros

What I like most about humanbot is that it is a one-time purchase system, so you can use it without recurring charges. What's more, I was able to purchase it at a discounted price.

Cons

I am Japanese and there is no Japanese manual, so it was very difficult for me to understand. However, I was able to understand the basic operations by using the translation function.

Alternatives considered

[MS Comptes Bancaires](https://www.capterra.com/p/196636/MS-Comptes-Bancaires/)

Reason for choosing HumanBot

This is because I learned that such advanced technology already exists overseas.

Review Source

Jason D.  
Owner  
Design  
Used the software for: Less than 6 months

### "Fantastic on every way"

August 30, 2025

5.0

The training has been fantastic and the customer service is just incredible. These guys genuinely make an effort to give you all the tools u need to be successful

Pros

Value for money is just fantastic,sales and marketing on auto suddenly has made my life so much easier. Wish id purchased it sooner

Cons

I didnt buy it earlier. There isnt anything i dislike about it. Amazing automation that just does what it says on the tin

Review Source

EH

Emanuel H.  
Owner  
Photography  
Used the software for: Less than 6 months

### "Definitely get this application for Chat bot services!"

October 22, 2024

5.0

I am loving it the application and hopefully with time it will just keep improving. I would most definitely recommend this product to anyone that is looking at how you can use AI technology with their online presence or if you want to become an agency as well.

Pros

How easy it is to create the bots. You can literally create your human chat bot within minutes and they work perfectly right out the bat.

Cons

In the chat tree there is no easy way to duplicate each section, so you would have to recreate each section if you start branching off

Switched from

[Support Board](https://www.capterra.com/p/202701/Support-Board/)

Because it has limitations as to the amount of chats per month a person can have.

Review Source

Yannis T.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "A Bot worth considering"

April 25, 2025

5.0

Excited to use it. Been able to build professional bots with no code

Pros

Spent a lot of money testing bots. Humanbot is the best no code bot i have ever tested

Cons

Nothing really. Would like to add coding in handling some difficult scenarios

Reason for choosing HumanBot

Tremendous differences in capabilities and features

Review Source

SB

Sam B.  
Business Development Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Impressive Start — Excited to Explore More"

October 24, 2025

5.0

So far, my experience has been pretty positive. The interface is clean, the voices sound great, and the avatars look impressive. I really like the concept and can see a lot of potential as I get more comfortable using it. Still exploring everything, but it’s been enjoyable learning what it can do.

Pros

What did you like most about HumanBot?\* I really like how intuitive the platform feels so far. The ability to upload my own information and see it come to life through the avatar is pretty impressive. The voices sound very natural too, and the avatar’s movements look surprisingly realistic. I’m still exploring everything, but so far it’s been a great first impression.

Cons

I haven’t found much to complain about yet. Maybe just the learning curve while exploring where everything is, but that’s expected for a first-time user. I’m also not seeing anything that lets me customise my bot to the level I’d like, but again, I’m still learning my way around the app.

Review Source

Mitzy D.  
President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "HumanBot is the best Bot to add to any website."

May 30, 2025

5.0

I love HumanBot and the great features it allows you to add to any website. I think it really helps keep people on your website and get sales.

Pros

I love HumanBot as it has excellent training and it is easy to use. I also really like that there are continual upgrades/imporovements ( included ) and ongoing training and great tutorials.

Cons

It would be great if you could organize your clients a little bit easier. I really can't think of any other ideas.

Review Source

DK

Daniel K.  
webdeveloper  
Marketing and Advertising  
Used the software for: Less than 6 months

### "HumanBot is a game-changer "

May 11, 2025

5.0

Great for engaging visitors instantly with AI-powered chat, collecting emails, phone numbers, and other details—even after hours—so no potential lead is lost.

Pros

HumanBot has been a game-changer for helping my business attract more customers. Its AI-powered chat and voice features engage visitors instantly, answer questions 24/7, and capture leads automatically—even when I'm offline. The ability to personalize responses and create custom funnels has improved my conversion rate significantly. Plus, with multilingual support and easy integration into my workflow, HumanBot makes it effortless to scale outreach and grow my customer base. Highly recommended for businesses looking to boost engagement and sales without constant manual effort.

Cons

I would like to use my own avatar in HumanBot talking and more movements

Review Source

RT

Rory T.  
Creative Director  
Design  
Used the software for: Less than 6 months

### "Creating the next Digital Tend"

April 9, 2025

4.0

I'm still new to the integration so I can only content in the incredible potential of the product. The team is constantly working on new improved relevant features. This is my third product purchase from the company and it speaks for itself how confident I am off the trajectory of this product.

Pros

I'm excited about the lifetime deal which gives me unlimited conversational ai for multiple clients without the frustration of credit limits and excessive billing. The founders of Humanbot are really over generous in empowering is the users with tools for wealth creation in the next digital revolution. The ability to load knowledge base material in unlimited campaigns is phenomenal.

Cons

As at the writing off this review, the voices are still lagging in realism, once that catches up I believe, will be ahead of the curve.

Alternatives considered

[ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/)

Reason for choosing HumanBot

The cost was not comparable, I got a lifetime unlimited use deal, whereas the previous company would cost into the thousands monthly to maintain

Switched from

[ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/)

They were too expensive to maintain for all my clients personal use

Review Source

CL

Conrad L.  
Broker-Owner  
Capital Markets  
Used the software for: 1-2 years

### "HumanBot - The Ultimate Chatbot+ Experience"

December 26, 2025

5.0

As a sixty-nine year old individual with no coding experience on a quest to reinvent himself, Human Bot is the ultimate next-level chatbot creation tool.

Pros

Human Bot is the ultimate next-level chatbot creation tool for Developers with no coding experience!

Cons

There was nothing I did not like about Human Bot as it was simple to use & had an abundance of instructional material.

Review Source

RS

Rick S.  
Business Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy to Use And Integrate"

July 7, 2025

4.0

Overall, I'm happy with the purchase and am in the process of creating various bots for use with our clients.

Pros

This is an extremely easy app to use. The prompts are intuitive and the results are exactly as expected.

Cons

The avatars' movements are a bit stilted, and the lip synch needs some work. If you don't look closely, it's fine; but if you watch the avatar as he/she speaks, the lip synching is out of synch.

Review Source

DL

Dean L.  
Managing Director  
E-Learning  
Used the software for: Less than 6 months

### "Great AI Conversation Capabilities "

August 20, 2025

4.0

Great overall experience. Loved how videos can be applied to the chat bot. Also pictures that can be added.

Pros

Flexible easy to use lots of avatars ease of installation conversation capability and online response time

Cons

Interface to Facebook. When creating buttons you can’t apply url’s. That prevents you from having several buttons in a single post. You have to load urls one at a time in a tree

Review Source

VR

Verified Reviewer  
Project Manager  
Management Consulting  
Used the software for: Less than 6 months

### "Worth Buying"

January 12, 2026

5.0

User friendly, training is very helpful and easy to follow. Would be great if there's future plan upgrading HumanBot.

Pros

I recently purchased HumanBot and already happy with the features that came with it. Absolutely value for money as there's no monthly subscription unlike other tools in the market.

Cons

The Human bots and voices are somewhat outdated. If this can be improved then HumanBot is a complete tool all together

Review Source

JN

John N.  
Business Development Executive  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A great chatbot for any size business and technical level"

September 23, 2024

5.0

Very easy to get a basic chatbot up and running quickly, a little harder to learn all of the many features that are available and what their significance is. Took a few attempts to work out the right chat script and make it flow nicely for the website visitor, but after that it worked really well. Then turned on all the nice features and it really made an impact.

Pros

This is surely be the most full-featured bot on the market, while also being one of the easiest to configure. Everything is controlled through a management panel and easy to change, so no messing around with coding. The talking 3D human avatar is killer, making it super easy for website visitors to engage with using typing or voice. Also loved the simple training on your own business docs, so the Smart AI Chat mode really feels like it knows the business. Having the ability for the website visitor to jump from that to Live Chat with our team enabled a lot more questions to be answered and helped take in leads and close deals.

Cons

Not enough avatar choices (but more are promised and it is possible to create your own to some extent), no AI to assist in writing the chat flow (or templates of proven chat flows), number of documents that can be uploaded for training is a bit limited, some of the voice are not very natural and more could be added.

Switched from

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)

Too complicated, too up too much time integrating it into our apps and workflow, and not enough features.

Review Source

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