# Page 3 | HumanBot Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is HumanBot the right Conversational Marketing Platform solution for you? Explore 818 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10010954/HumanBot/reviews

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HumanBot

4.8 (818)

[View alternatives](https://www.capterra.com/p/10010954/HumanBot/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 3 - Reviews of HumanBot

## Showing most helpful reviews

Showing 51-75 of 818 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GD

Geoff D.  
Senior Consultant  
Computer Software  
Used the software for: Less than 6 months

### "An interesting extra to our chat bot offerings"

October 2, 2025

5.0

So far, and it's still early days, it's positive. The user interaction is very good. The AI part could do with some work, but hopefully that will be addressed

Pros

I love the idea of it, but still trying to work it out fully. It's not a lot of money for what it can do

Cons

Lips on the avatars are a little lacking in realism. Shame it isn't able to fully crawl a website instead of having to manually upload the url of every single page.

Review Source

MR

Michelle R.  
Business Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The best bots on the market! "

December 7, 2025

4.0

user-friendly, support is excellent and just fun to use. When I first started using this, I had never had any experience, but the great thing about this product is the excellent training videos.

Pros

I like the way you can train it on your own data. I think that's awesome. The chat flow is flawless, and the price, I don't think you can get better value for money.

Cons

Maybe needs a few more full-body bots and more diverse nationalities, but then again, face swap is cool. I think it's great that we can upload our own voice

Review Source

RO

Ray O.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best Chatbot software in the marketplace"

January 30, 2025

5.0

I have been using for my business and intend to offer it as a service to other businesses.

Pros

I think is one of the best chatbot softwares available in the market just at the right price.

Cons

Does not allow you to add your own image to have a personalized chatbot

Review Source

WK

Warren K.  
manager  
Consumer Services  
Used the software for: 6-12 months

### "Better to have one than not to have"

February 7, 2025

5.0

I would recommend it to almost any size business, especially small businesses where the owner works and returns for messages.

Pros

Very effective in gathering information and introducing our product

Cons

Not enough freedom on the avatars appearance

Review Source

JW

Julian W.  
Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "My HumanBot Review"

August 8, 2025

4.0

Pretty straightforward to use and deploy. The Voice Chat and easy switch to "LiveCall" makes it pretty complete

Pros

The value for for money is great compared to other packages and the Voice Chat feature puts it way ahead

Cons

Only Zapier integration, this makes it limited and a bit clunky and expensive, could be at least webhook integration.

Review Source

BG

Bertrand G.  
CEO  
Consumer Services  
Used the software for: Less than 6 months

### "My honest take on HumanBot"

June 28, 2025

5.0

I am impressed so far with the overall platform. I hope to leverage it to help boost my income. Not to happy with the voice quality but it works.

Pros

HumanBot's ability to learn from a URL is really great. I don't have to create a learning process for the website.

Cons

It does not seem to have the ability to act a role. This would be a great addition since it can be used on specific pages as an authority.

Review Source

Derk Willem L.  
ceo  
Computer Software  
Used the software for: Less than 6 months

### "chatgpt-neo and/or chatgpt-4"

August 16, 2025

5.0

really good piece of software, like all products from Paul Ponna and Sid Dewar!!! you can't miss this one!

Pros

it uses chatgpt-neo or also chatgpt-4, you can disable chatgpt-4 with an option. And the avatar added!

Cons

the 500000 word limit of the training model is a little disappointment, hopefully this will raise in time, i guess it's a chatgpt-neo issue still.

Review Source

HA

Himalaya A.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "Humanbot Review"

October 16, 2024

5.0

I really loved the product and how easy it was to customize! It feels very personal and unique to me. Plus, the quality is outstanding!

Pros

It is very friendly to use, have multiple predefined trees which can be easily customised as per need. I really loved the design and how easy it was to customize! It feels very personal and unique to me. Plus, the quality is outstanding!

Cons

Few things repeats.. which is not required

Review Source

Yasser R.  
gm  
E-Learning  
Used the software for: 6-12 months

### "professional tool for professional bossiness "

July 10, 2025

5.0

i use it in our university ai tools for student and geta a wonderful results from students and teachers also

Pros

very professional application to make a humans bot in your website , i used the tool and get amazed from my students

Cons

nothing really i can consider as a cons in the app , except it is a paid application , but i fact such a pro application cant be free i think

Review Source

YK

Yasmine K.  
owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Better Human Bot for Businesses"

June 9, 2025

5.0

still getting learning. Smooth, fun, and helpful—felt like chatting with a friendly expert! My experience with HumanBot was excellent—friendly responses, clear info, and very user-friendly.

Pros

HumanBot is super helpful, easy to use, and makes conversations feel natural and engaging. Simple, smart, and super helpful—makes chatting feel easy and natural! the interation to zapier

Cons

lack of voice calls. Sometimes replies are a bit slow, but still worth the wait! Occasionally the responses take a bit longer, but the helpful answers make it totally worth it.

Review Source

AS

Adilson S.  
Gerente de marketing  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Produto Excepcional"

September 19, 2025

5.0

Desde que o adquiri, já conseguir criar o meu primeiro chatbot em pouquíssimos minutos e já começar a funcionar.

Pros

Programa fácil de usar e mesmo com os recursos básicos ele já permite você ter a primeira experiência em chatbot.

Cons

A página de abertura é antiquada e os avatares têm uma aparência razoável, mas poderia ser melhores na definição.

Reason for choosing HumanBot

Ele oferece mais liberdade de ação uma vez que não precisa ficar pagando por uso

Review Source

MA

Mike A.  
Owner  
Information Services  
Used the software for: Less than 6 months

### "Human Bot AI Review"

April 28, 2025

5.0

It is very eay to use, the training you get is exceptional.

Pros

It is very easy to create and train your AI Bot

Cons

So far I do not ave any cons to report it works well

Review Source

RK

Robert K.  
Personal Trainer  
Entertainment  
Used the software for: Less than 6 months

### "Individual ChatBot for little pocket"

June 5, 2025

4.0

Pros

It is easily setup and has a lot of options. I like also the preview on customers website - that helps a lot for selling the service.

Cons

no direct option to send chats (especially bookings) via email. I have to login daily to check for new bookings

Review Source

AP

Andi P.  
Learning consultant and digital developer  
Defense & Space  
Used the software for: Less than 6 months

### "HumanBot looks exciting"

October 2, 2025

4.0

Not much experience yet, but there are several projects that need to be created in HumanBot. Hope it lives up to expectations.

Pros

The easy menu system as an easy to go to. The flexibility in creating AI Chat. That you can create your own avatar on a green screen.

Cons

That there is a lack of a real speech - to - speech avatar option without me having to press a microphone button

Review Source

RG

Ray G.  
Supervisor  
Computer Software  
Used the software for: Less than 6 months

### "It is a practical, functional system with a lot of interactivity!"

March 12, 2025

5.0

My experience has been good, especially because I already know the dynamics of the platform.

Pros

I liked the cost-benefit, because it is a platform with several resources and excellent gamification.

Cons

I have nothing against the platform, because it is a platform with many options for building an intelligent chatbot.

Review Source

bJ

bo J.  
founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "suprisingly not shitty"

May 8, 2025

5.0

Pros

better than expected to be honest. was prepared for guarantee but i think ill stay

Cons

poor interface, difficult to find functions

Switched from

[Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

price and avatar - did not see before but thought its needed

Review Source

VR

Verified Reviewer  
owner  
Financial Services  
Used the software for: 1-2 years

### "ıt is amazing"

February 15, 2025

5.0

I think, ıt is amazing to get customer with the humanbot

Pros

Humanbot is like a real human ıt is so amazing.

Cons

It will be more successful then now. with ai bot

Review Source

JCM

João Carlos M.  
Professor  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Escola de Matemática Pontal"

December 12, 2024

5.0

O HumanBot trouxe uma experiência fantástica para minha escola de matemática.

Pros

Capacidade de resolver problemas, conversação.

Cons

Acredito que o design pode melhorar bastante.

Review Source

AL

Alejandro L.  
LAE  
Marketing and Advertising  
Used the software for: Less than 6 months

### "I really love Humanbot"

July 24, 2025

5.0

Very satisfied, I think it is great and usefull. Nowadays having chatbots to boost sales, booking or customer service is almost mandatory.

Pros

It is awsome, specially lately with new features. And it really helps to increase engagement and therefore impulse sales.

Cons

So far I haven't found aomething that I don't like, but maybe the avatars could improve more yet. AI is going fast!

Review Source

EA

Eckart A.  
CEO  
Computer Networking  
Used the software for: Less than 6 months

### "Nice approach for customer-service"

January 3, 2026

4.0

Pros

Very interesting approach for handling the tasks of human speeching chat as a customer service. I like it that way.

Cons

Up until now I am not as deep enough into HumanBot to be disappointed about things. So the learning curve may be a bit steep.

Review Source

RH

Ryan H.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Product "

April 15, 2025

5.0

I love this product. Its very intutive with the site.

Pros

The lip sync technoligy feature and hand movement

Cons

Nothing wrong with this product. Its a great product.

Review Source

MM

Manu M.  
President  
Media Production  
Used the software for: Less than 6 months

### "Task automation excellent"

November 7, 2024

4.0

The video training tutorials give you a sense to help people in personal or businesses be sucessful in their niche

Pros

Support and online training videoes are well done in explaination.

Cons

Usually the time diffrence Which there support was more immediate.

Review Source

LV

Lily V.  
Designer  
Accounting  
Used the software for: Less than 6 months

### "Nice add-on"

July 16, 2025

5.0

It has been a very good experience. Very easy to work with. The training is great and it is all very well explained.

Pros

It is very easy to work with and user friendly. The training is provided for each feature available.

Cons

Adding directly video files for training will be a great add-on. Currently it only supports documents and URLs.

Review Source

THT

Trinh Hoang T.  
webdesign  
Graphic Design  
Used the software for: Less than 6 months

### "HumanBot user-friendly interface"

February 5, 2025

5.0

My overall experience with HumanBot was positive. It is user-friendly, responsive, and provides helpful assistance. However, there are some areas that could be improved, such as response accuracy and customization options. Overall, it is a useful tool with great potential.

Pros

HumanBot was its user-friendly interface

Cons

admin.cannot create a sub-user to manage campaigns.

Review Source

SP

Shane P.  
CEO  
Insurance  
Used the software for: Less than 6 months

### "Awsome Software "

October 22, 2025

5.0

Usually this company does offer a value for money proposition and this was the first instance I got exposed to this bot.

Pros

I am a client of \[sensitive content hidden\]. So I was invited by the company, during the launch and purchased it on the first day.

Cons

I am not really sure still to find out what the issues are and hopefully with all languages added it will be good.

Review Source

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