# Page 3 | HumanBot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is HumanBot the right Conversational Marketing Platform solution for you? Explore 821 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10010954/HumanBot/reviews --- HumanBot 4.8 (821) [View alternatives](https://www.capterra.com/p/10010954/HumanBot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Page 3 - Reviews of HumanBot ## Showing most helpful reviews Showing 51-75 of 821 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BO Brian O. Owner Hospitality Used the software for: Less than 6 months ### "User friendly and ready to Go!" June 24, 2025 5.0 I'm new to the world of chatbots and made the move to this product, as I have been very pleased with all of the other products I have purchased , like artistly.ai from this company. Pros its very easy to use and includes all kinds of great features. The support from \[sensitive content hidden\] and his team is always great Cons I have not been using the app for very long and the training videos provided have been a great start. There really isn't much of a "con" per se at this moment. Review Source SM Sam M. Owner Information Technology and Services Used the software for: Less than 6 months ### "Humanbot 4 stars" February 22, 2026 5.0 not too bad of an experience. still going through options. It appears the knowledge base option is the most needed feature for me. Pros Quite easy to set it up and deploy. Customer service is top-notch though. Lots of avatars to choose from. voices are quite decent Cons The lip-syncing is a little off but I am still experimenting with any avatars. Still trying to figure out how to use custom voice. Review Source DN David N. CEO Logistics and Supply Chain Used the software for: Less than 6 months ### "Value for the Money" November 16, 2025 5.0 My general overall experience with Humanbot is of the training and application being easy to use and very functional. Pros Very Intuitive Product. The training to application is immediate with the video explainers...Set up is immediate. Cons No complaints here...The Bot Training kept the 'action' going accordingly...The many chat conversations are a plus. Review Source BG Bertrand G. CEO Consumer Services Used the software for: Less than 6 months ### "My honest take on HumanBot" June 28, 2025 5.0 I am impressed so far with the overall platform. I hope to leverage it to help boost my income. Not to happy with the voice quality but it works. Pros HumanBot's ability to learn from a URL is really great. I don't have to create a learning process for the website. Cons It does not seem to have the ability to act a role. This would be a great addition since it can be used on specific pages as an authority. Review Source EH Emanuel H. Owner Photography Used the software for: Less than 6 months ### "Definitely get this application for Chat bot services!" October 22, 2024 5.0 I am loving it the application and hopefully with time it will just keep improving. I would most definitely recommend this product to anyone that is looking at how you can use AI technology with their online presence or if you want to become an agency as well. Pros How easy it is to create the bots. You can literally create your human chat bot within minutes and they work perfectly right out the bat. Cons In the chat tree there is no easy way to duplicate each section, so you would have to recreate each section if you start branching off Switched from [Support Board](https://www.capterra.com/p/202701/Support-Board/) Because it has limitations as to the amount of chats per month a person can have. Review Source Derk Willem L. ceo Computer Software Used the software for: Less than 6 months ### "chatgpt-neo and/or chatgpt-4" August 16, 2025 5.0 really good piece of software, like all products from Paul Ponna and Sid Dewar!!! you can't miss this one! Pros it uses chatgpt-neo or also chatgpt-4, you can disable chatgpt-4 with an option. And the avatar added! Cons the 500000 word limit of the training model is a little disappointment, hopefully this will raise in time, i guess it's a chatgpt-neo issue still. Review Source RO Ray O. Owner Marketing and Advertising Used the software for: 6-12 months ### "Best Chatbot software in the marketplace" January 30, 2025 5.0 I have been using for my business and intend to offer it as a service to other businesses. Pros I think is one of the best chatbot softwares available in the market just at the right price. Cons Does not allow you to add your own image to have a personalized chatbot Review Source JW Julian W. Manager Marketing and Advertising Used the software for: Less than 6 months ### "My HumanBot Review" August 8, 2025 4.0 Pretty straightforward to use and deploy. The Voice Chat and easy switch to "LiveCall" makes it pretty complete Pros The value for for money is great compared to other packages and the Voice Chat feature puts it way ahead Cons Only Zapier integration, this makes it limited and a bit clunky and expensive, could be at least webhook integration. Review Source JR James R. owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "A top 5 developer!!" June 10, 2025 5.0 Great experience with \[sensitive content hidden\] softwares. \[sensitive content hidden\] and his team do not just develop software and then stop as soon as it is released-- he is constatnly improving it! Also, they respond to remails! One of my top 5 developers. Pros Flexibility of software and constant improvements by developer. Compliments the rest of his softwares. Cons Wish I could use my own avatar that could talk. Since I have several of his other softwares, I wish that there was one control panel to work on all of them instead of each software having their own logins, etc. Review Source Yasser R. gm E-Learning Used the software for: 6-12 months ### "professional tool for professional bossiness " July 10, 2025 5.0 i use it in our university ai tools for student and geta a wonderful results from students and teachers also Pros very professional application to make a humans bot in your website , i used the tool and get amazed from my students Cons nothing really i can consider as a cons in the app , except it is a paid application , but i fact such a pro application cant be free i think Review Source AS Adilson S. Gerente de marketing Marketing and Advertising Used the software for: Less than 6 months ### "Produto Excepcional" September 19, 2025 5.0 Desde que o adquiri, já conseguir criar o meu primeiro chatbot em pouquíssimos minutos e já começar a funcionar. Pros Programa fácil de usar e mesmo com os recursos básicos ele já permite você ter a primeira experiência em chatbot. Cons A página de abertura é antiquada e os avatares têm uma aparência razoável, mas poderia ser melhores na definição. Reason for choosing HumanBot Ele oferece mais liberdade de ação uma vez que não precisa ficar pagando por uso Review Source AR Avindh R. Owner Internet Used the software for: Less than 6 months ### "EASY Human Bot " May 4, 2025 5.0 Everything about HUMANBOT is clear and the tutorials are actually easy to follow, and easy to understand. Pros Where do I begin? Well, there is the vast amount of Avatars, but the BEST part is the EASE of setting up. I am not good at technical things, but this was easy. Cons Where do I begin STOP there doesn't seem to be any cons. I am sitting here really trying to figure out what could be wrong with HumanBot, but cannot find any! Oh, one really creative thing is the translation, AWESOME!!!!! Review Source RK Robert K. Personal Trainer Entertainment Used the software for: Less than 6 months ### "Individual ChatBot for little pocket" June 5, 2025 4.0 Pros It is easily setup and has a lot of options. I like also the preview on customers website - that helps a lot for selling the service. Cons no direct option to send chats (especially bookings) via email. I have to login daily to check for new bookings Review Source AP Andi P. Learning consultant and digital developer Defense & Space Used the software for: Less than 6 months ### "HumanBot looks exciting" October 2, 2025 4.0 Not much experience yet, but there are several projects that need to be created in HumanBot. Hope it lives up to expectations. Pros The easy menu system as an easy to go to. The flexibility in creating AI Chat. That you can create your own avatar on a green screen. Cons That there is a lack of a real speech - to - speech avatar option without me having to press a microphone button Review Source OX Omar X. Director Education Management Used the software for: Less than 6 months ### "Good product, easy to use" May 4, 2025 5.0 It's great, I had it running on my website within one hour. You need a minimum of experience in how to add this to your website, but no coding required. Pros I have been using it all day, setting it up is easy and there are TONS of videos to help you. Very useful Cons With so many avatars it would be great to have sorting system (clothing attire, gender etc). More voices for the UK - english Review Source FM Frank M. Director Consumer Services Used the software for: Less than 6 months ### "Efficient and Intuitive: My Comprehensive Review of HumanBot" February 8, 2025 5.0 Overall, my experience with HumanBot has been very positive. It effectively bridges the gap between technology and human-like interaction, making it a valuable tool for daily tasks and information retrieval. Its capabilities in handling a wide range of topics stand out, making it a versatile assistant. Pros I appreciated HumanBot's intuitive interface and its impressive accuracy in understanding complex queries. The responses were prompt and remarkably relevant, making interactions smooth and efficient. Cons None, really! i like and use Humanbot everyday Review Source JN John N. Business Development Executive Marketing and Advertising Used the software for: Less than 6 months ### "A great chatbot for any size business and technical level" September 23, 2024 5.0 Very easy to get a basic chatbot up and running quickly, a little harder to learn all of the many features that are available and what their significance is. Took a few attempts to work out the right chat script and make it flow nicely for the website visitor, but after that it worked really well. Then turned on all the nice features and it really made an impact. Pros This is surely be the most full-featured bot on the market, while also being one of the easiest to configure. Everything is controlled through a management panel and easy to change, so no messing around with coding. The talking 3D human avatar is killer, making it super easy for website visitors to engage with using typing or voice. Also loved the simple training on your own business docs, so the Smart AI Chat mode really feels like it knows the business. Having the ability for the website visitor to jump from that to Live Chat with our team enabled a lot more questions to be answered and helped take in leads and close deals. Cons Not enough avatar choices (but more are promised and it is possible to create your own to some extent), no AI to assist in writing the chat flow (or templates of proven chat flows), number of documents that can be uploaded for training is a bit limited, some of the voice are not very natural and more could be added. Switched from [ManyChat](https://www.capterra.com/p/206636/ManyChat/) Too complicated, too up too much time integrating it into our apps and workflow, and not enough features. Review Source bJ bo J. founder Marketing and Advertising Used the software for: Less than 6 months ### "suprisingly not shitty" May 8, 2025 5.0 Pros better than expected to be honest. was prepared for guarantee but i think ill stay Cons poor interface, difficult to find functions Switched from [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) price and avatar - did not see before but thought its needed Review Source RG Ray G. Supervisor Computer Software Used the software for: Less than 6 months ### "It is a practical, functional system with a lot of interactivity!" March 12, 2025 5.0 My experience has been good, especially because I already know the dynamics of the platform. Pros I liked the cost-benefit, because it is a platform with several resources and excellent gamification. Cons I have nothing against the platform, because it is a platform with many options for building an intelligent chatbot. Review Source AL Alejandro L. LAE Marketing and Advertising Used the software for: Less than 6 months ### "I really love Humanbot" July 24, 2025 5.0 Very satisfied, I think it is great and usefull. Nowadays having chatbots to boost sales, booking or customer service is almost mandatory. Pros It is awsome, specially lately with new features. And it really helps to increase engagement and therefore impulse sales. Cons So far I haven't found aomething that I don't like, but maybe the avatars could improve more yet. AI is going fast! Review Source DAP Dr Atul P. MD Education Management Used the software for: Less than 6 months ### "You are present on website 24/7" March 11, 2025 5.0 It is funtastic. This is the need of hour. Thanks for making this available at a fractional cost. Pros Very easy to use and very easy to change during use. Cons Initially, I was afraid I would not be able to understand and use it, but now my anxiety is over. Review Source RH Ryan H. CEO Marketing and Advertising Used the software for: 6-12 months ### "Great Product " April 15, 2025 5.0 I love this product. Its very intutive with the site. Pros The lip sync technoligy feature and hand movement Cons Nothing wrong with this product. Its a great product. Review Source JCM João Carlos M. Professor Primary/Secondary Education Used the software for: 1-2 years ### "Escola de Matemática Pontal" December 12, 2024 5.0 O HumanBot trouxe uma experiência fantástica para minha escola de matemática. Pros Capacidade de resolver problemas, conversação. Cons Acredito que o design pode melhorar bastante. Review Source LV Lily V. Designer Accounting Used the software for: Less than 6 months ### "Nice add-on" July 16, 2025 5.0 It has been a very good experience. Very easy to work with. The training is great and it is all very well explained. Pros It is very easy to work with and user friendly. The training is provided for each feature available. Cons Adding directly video files for training will be a great add-on. Currently it only supports documents and URLs. Review Source SP Shane P. CEO Insurance Used the software for: Less than 6 months ### "Awsome Software " October 22, 2025 5.0 Usually this company does offer a value for money proposition and this was the first instance I got exposed to this bot. Pros I am a client of \[sensitive content hidden\]. So I was invited by the company, during the launch and purchased it on the first day. Cons I am not really sure still to find out what the issues are and hopefully with all languages added it will be good. Review Source Similar Products Featured ## Related categories [Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/)