# Page 5 | HumanBot Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is HumanBot the right Conversational Marketing Platform solution for you? Explore 818 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10010954/HumanBot/reviews

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HumanBot

4.8 (818)

[View alternatives](https://www.capterra.com/p/10010954/HumanBot/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 5 - Reviews of HumanBot

## Showing most helpful reviews

Showing 101-125 of 818 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marcelo Lincoln E.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "As real as talking to a Human"

June 13, 2024

5.0

I created a chatbot for a property sales page. The virtual assistant acts as a virtual assistant, answering frequently asked questions from visitors, such as information about prices, availability and property characteristics. Automatic notifications are sent to brokers when it schedules property visits, collects data from potential clients and collects data. The chatbot provides recommendations based on users' preferences. It's a great use.

Pros

What I liked most about HumanBot is its intuitive and easy-to-use interface. The chatbot creation process is simplified, allowing even users without advanced technical knowledge to create, customize and implement effective chatbots. The variety of ready-made templates for different sectors is a positive point, as it makes starting the process easier and saves time. Furthermore, integration with multiple platforms is extremely useful for reaching customers across multiple channels.

Cons

The advanced customization of the bot could be improved. It is easy to use for beginners, but more advanced users may encounter limitations in integrating with systems that are not previously listed. Customer support and documentation could be improved. More detailed documentation and more responsive support could improve the user experience.

Review Source

SY

Shahid Y.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Worth buying"

December 11, 2024

5.0

Amazing. Very cost effective. No monthly fee

Pros

Easy to use. Self explanatory. No more technical stuff to adjust

Cons

Back end interface design need improvement.

Review Source

MM

Milla M.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Own the Zipcode's HumanBot Review"

October 27, 2024

5.0

Excellent product that I think will help me alot in my business

Pros

HumanBot is so easy to use. I had my first bot completed in less than an hour.

Cons

So far, nothing. It has been easy to watch video and implement.

Review Source

rJ

rajesh J.  
techy  
Accounting  
Used the software for: Less than 6 months

### "good review"

March 9, 2025

5.0

good but i liked it , just started now all the best for the team

Pros

good there are improvising it, i liked it

Cons

visuals but need more avators, but i liked it

Review Source

ED

Erik D.  
Creative specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Human bot review"

September 3, 2024

4.0

It has been a good experience. More likely to endomarketing than to external customers

Pros

How easy is to work with, to implement and manage a humanized A.I. chatbot without require a programer or deep technical knowledge.

Cons

Lip sync, the bot don't know the previous question on the chat.

Review Source

DMR

Dr. Michael R.  
CEO  
Legal Services  
Used the software for: Less than 6 months

### " HumanBot Review: Pioneering Innovation in Assistance Technology"

July 6, 2024

5.0

HumanBot represents a significant leap forward in AI-powered assistance technology. Its seamless blend of human-like interaction and advanced AI capabilities sets a new standard in user-centric innovation. Whether enhancing productivity in professional settings or enriching daily tasks at home, HumanBot proves to be a valuable companion. For those seeking cutting-edge AI assistance, HumanBot is undoubtedly a worthy investment.

Pros

Exceptional AI-driven performance Sleek and durable design Intuitive user interface Adaptive learning capabilities Versatility across various applications

Cons

Initial setup might require technical expertise Limited offline functionality dependent on connectivity

Review Source

BT

Bryan T.  
Web Designer  
Design  
Used the software for: Less than 6 months

### "Highly customizable chat bot with great value"

February 7, 2025

5.0

Overall it's a great tool in being able to train bots with specific information to help and custom fit a particular business which makes it very valuable.

Pros

The great value of having unlimited chats if you pay for the best plan, and the great free customer training is equally as important

Cons

The avatar speaking motion could be more realistic, but it serves its purpose.

Review Source

AG

Andreas G.  
owner  
Internet  
Used the software for: Less than 6 months

### "I can recommend! very good, good work. thank you very much"

September 24, 2024

5.0

Very good functions, easy to understand. The best thing is that integration is super simple.

Pros

super easy to understand function. easy to use

Cons

video quality could be better, I don't need it for me at the moment so I need a bot on my page

Review Source

ŽR

Željko R.  
Proffesor  
Education Management  
Used the software for: Less than 6 months

### "High recomended tool"

October 12, 2024

5.0

Everthing is super cool. Easy to use, verry usefull and effective.

Pros

Easy to use, effective.. The App works without any bags.

Cons

Small problem with Serbian language translation.

Review Source

GH

Gábor H.  
CEO  
Writing and Editing  
Used the software for: Less than 6 months

### "I am satisfied with the HumanBot"

July 3, 2024

5.0

The humanbot is a great tool to increase sales. I can only recommend it to everyone who has their own business and wants to increase the volume of sales, because with this tool you can realize a lot of money savings.

Pros

Well configurable for detailed usage. It is easy to set up and requires little practice. It helps you find the customers who are really interested.

Cons

In addition to the many specific models, more general models would be needed, as well as more clothes per model. The movement of the characters could be a little more dynamic, which would fill the speech with more life.

Review Source

BP

Barry P.  
Director  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Quick and Easy for a No Code Guy"

August 1, 2024

5.0

We were able to create Humanbots for 4 different websites in an hour or so.

Pros

Humanbot is very easy to setup. No need for coding or specialist knowledge.

Cons

Sometimes the avatars can be a little stiff but everyone knows they are avatars and not humans so we can live with that.

Review Source

BL

Benjamin L.  
CEO  
Internet  
Used the software for: Less than 6 months

### "HumanBot - Conversation to conversion"

July 13, 2024

5.0

It is a good experience so far with the minor bugs mentioned.

Pros

App will help to increase engagement through conversation and may lead to conversion- more leads, more sales and more revenue. The link given to show the client is made easy and readily accessible. The life like avatars with hand gestures and lip syncs add vibrancy to the site for better engagements.

Cons

Can’t integrate with WhatsApp, Telegram and FB Messenger. Avatars are now currently mostly Western. I am from Singapore (Asia) only a handful of Chinese. The English (Singapore) accent is so different from which we Singaporean speaks. Still sound like American. Very limited or no choice to choose Avatar and the voice for my case mentioned.

Reason for choosing HumanBot

It has more advanced features with a lower price point. Paul Ponna delivers good quality products.

Review Source

CP

Charles P.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "How I Created A Digital Working Assistant!"

June 23, 2024

5.0

I'm excited to learn more about building HumanBots to help local businesses

Pros

I can outsource work to the HumanBot freeing up my time.

Cons

I wish that we could get the HumanBots to smile.

Reason for choosing HumanBot

The price was right.

Review Source

RV

Robert V.  
CEO  
Internet  
Used the software for: Less than 6 months

### "HumanBot - A Digital Assistant That Is An Asset For Your Business"

July 3, 2024

5.0

HumanBot is a very powerful, top-10 -if not higher ranked- AI-powered product that combines several technologies seamlessly into highly professional solutions that will benefit any business. You can set up HumanBot to act as a CSR, a diet coach, a lead generator or....you name it! I enjoyed setting up HumanBot, the user interface is very clear, there are good video tutorials present.

Pros

There are bots and there are bots. HumanBot enables you to granularly set up your digital assistants in either pre-defined workflows for several industries or fully customized for your business (AI-powered where HumanBot learns from the information that you provide. For me, it was an eye opener.

Cons

In all honesty, I can't point out what I don't like about HumanBot. I have yet to discover that.

Review Source

KK

Kishore K.  
Software engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Worthy app in the market so far."

January 3, 2025

4.0

I didnt use it much to mention any experience for now.

Pros

One time price and easy to use UI helps.

Cons

I didnt use it much to mention any cons for now.

Review Source

BF

Bimal F.  
CEO  
Computer Software  
Used the software for: I used a free trial

### "Excellent AI Tool for Enhancing Customer Interactions"

June 16, 2024

5.0

My overall experience with HumanBot during the trial period has been very positive. The tool has the potential to streamline our customer service operations, reducing response times and increasing customer satisfaction. I am looking forward to exploring more of what HumanBot can offer and am considering continuing with it after the trial.

Pros

During the trial period, I've found HumanBot to be an impressive tool with a comprehensive suite of features that enhance customer interactions. The AI's ability to understand and respond to customer queries in real-time has been particularly beneficial. The customization options are robust, allowing for tailored responses, and the integration with various platforms is seamless. The analytics and reporting features are providing valuable insights into customer behavior and engagement.

Cons

While HumanBot is highly efficient, there is a bit of a learning curve when setting up and customizing the bot.

Reason for choosing HumanBot

Because of great features and highly affodable pricing.

Review Source

Hernani M.  
Ceo  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Humanbot - AI for small business"

June 24, 2024

5.0

Pros

Finally, small businesses can have access to an affordable tool that speaks their language. Each business has its particularities and Humanbot is the ideal partner to leverage. Task automation, assertive information, unlimited ability to create a sales strategy will help small businesses scale.

Cons

While still under development, AI chat deserves special attention\*

Review Source

EM

Eugene M.  
CMO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "HumanBot: My Review"

November 1, 2024

5.0

An Amazing Chatbot product that will exceed market expectations. I like using and creating chatbots with this technology.

Pros

Very user-friendly and easy to set up. Good avatar selections and many languages to chose from.

Cons

I have no complaints to speak of. HumanBot has accomplished the mission.

Review Source

VR

Verified Reviewer  
Founder  
Nanotechnology  
Used the software for: 6-12 months

### "Great option for explainer videos"

June 21, 2024

5.0

Pros

easy to use and to deploy online. Chatbot feature is really helpful

Cons

With integrating Zapier, I can't think of anything off hand.

Review Source

David C.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "New purchase and user"

June 15, 2024

5.0

with a little bit of tech savvy, its relatively easy to set up and deploy

Pros

Seamless integration Exceptional natural language processing User-friendly interface High level of customization Supports multiple channels 24/7 customer engagement

Cons

can be tricky to set up but customer support is excellent

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing HumanBot

there are more features without the restrictions

Review Source

PV

Paul V.  
Freelancer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A chatbot with a lot of functionalities - A a lot of value for a small investment"

June 13, 2024

5.0

My experience is very positive. Besides the chatbot itself is great, it's also easy-to-use, there a lot of tutorials and masterclasses as well (these are gold). I also had a positieve experience with customer support. Just as stated on their website, I got response within 24 hours.

Pros

The biggest pro is how much value you get compared to the investment. This chatbot has a lot of functionalities compared to other AI chatbots (I have multiple). Examples are ready-to-use flows, ability to create your own flows, ability to recognize the country of the customer and switch to that language, integrations of buttons, videos, questions, surveys and sliders. What makes it really unique is the AI spokesmodel. This gives a unique experiece compared to other chatbots that are only text-based. Lastly, the statistics are impressive as well. You gain a lot of insights which you can use to train the chatbot even better.

Cons

The only con might be the speed of answers. The responses of some other chatbots are faster. However, this probably has to do with the AI spokesmodel which ofcourse requests more recources than purely text answers. Also, you have the ability to only use the text answers without the AI spokesmodel, but that's what makes it special.

Review Source

AB

Angela B.  
Digital Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Satisfied User"

June 12, 2024

5.0

I am happy with the updated version. It is what I was looking for.

Pros

I have purchased previous versions of \[sensitive content hidden\] products and recently said that it would be nice to have the AI built into their other product prior to learning about HumanBot. This product was exactly what I was looking for.

Cons

I wish that this feature was added to their previous chat product so that the conversion would go smoother. I also would like to have parameters for each chatbot on other pages to create a personalized experience for users in the chat flow.

Alternatives considered

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)[Clepher](https://www.capterra.com/p/276090/Clever-Messenger/)

Reason for choosing HumanBot

Custom Branding for myself and clients.

Switched from

[Chatter](https://www.capterra.com/p/233123/Chatter/)

Previous version was updated to a better interface

Review Source

Juan B.  
district manager  
Food & Beverages  
Used the software for: Less than 6 months

### " HumanBot Review"

May 24, 2024

4.0

My overall experience with HumanBot has been positive. The platform offers robust features that streamline customer interactions and automate essential business processes, making it a valuable tool for enhancing customer service and driving sales.

Pros

I appreciated the multilingual support and real-time voice chat, which enhance customer engagement. The data-driven AI ensures personalized responses, and the customizable chat funnels provide tailored customer journeys. Integration with third-party apps via Zapier is also a significant advantage.

Cons

The main drawback could be the initial learning curve associated with setting up and customizing the chatbot to fit specific business needs.

Alternatives considered

[Chatsonic](https://www.capterra.com/p/10016936/Chatsonic/)

Reason for choosing HumanBot

Because they are the only chatbot that has avatars.

Switched from

[VideoExpress](https://www.capterra.com/p/10019949/VideoExpress/)

I think it's the opportunity to start a white-label business with a low investment.

Review Source

Daniel W.  
Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "HumanBot Review"

April 22, 2024

4.0

I am of course, still in the try out and experimental, stage of setting up campaigns with HumanBot but I find it easy to use by following the valuable video training lessons and masterclasses.

Pros

It is quite easy to set up campaigns by following 6 very simple steps. It allows you to choose if you want to have the human-like character displayed next to the embedded chat flow on a website or not. It easily integrates with Zapier and there is a plugin from HumanBot to allow ease of setup of the trigger and action workflow in Zapier. The training videos comprehensively cover most aspects of setting up chat trees for campaigns to work. The chatbot uses AI to learn the information on a website, as well as learning from PDF documents, word docx. and URLs, even videos through link URLs. There is no extra cash outlay on the part of the purchaser such as chat GPT or other AI prescriptions necessary. There are no hidden costs if you set up integrations correctly, for example you can make use of Zapier for free. There are a number of ready made chat trees for many businesses. HumanBot can recognize IP addresses so it knows from where chat participants come. It also can be translated into several languages and dialects. In depth analytics and statistics for every campaign.

Cons

HumanBot comes with some restrictive elements such as the fact that not all companies' internet browsers allow their employees to see what the chatbots are capable of but perhaps that could be to do with SSL requirements etc..

Reason for choosing HumanBot

The once off purchase price together with unlimited usage and multiple languages made the decision to choose HumanBot very easy .

Review Source

SS

SHUNTA S.  
representative  
Computer Software  
Used the software for: Less than 6 months

### "HumanBot is great!"

September 9, 2024

5.0

Pros

I like the easy and immediate use part!!

Cons

So far there is not a single part I don't like.

Review Source

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