# Listener Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Listener Software - reviews, pricing plans, popular comparisons to other Transcription products and more.

Source: https://www.capterra.com/p/10011021/Listener

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# 

 Listener Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Listener

## What is Listener?

Listener is a patented speech to text (STT) solution that uses state-of-the-art automatic speech recognition (ASR) technology based on deep neural networks to transcribe speech in real time. It supports multiple languages and accents, and can be customized to support specific domains and vocabularies. It can be used for various applications, such as transcription, captioning, voice search, voice control, and conversational AI.

## What is Listener used for?

[Contact Center](https://www.capterra.com/contact-center-software/)[Text-To-Speech](https://www.capterra.com/text-to-speech-software/)[Transcription](https://www.capterra.com/transcription-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.25

Usage Based, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Listener?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.govivace.com&name=Listener)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Listener

0.0

VS.

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

$0.25

Usage Based, Per Month

Starting Price

$350

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (2)

Value For Money

0.0 (0)

Value For Money

4.3 (1)

Customer Service

0.0 (0)

Customer Service

4.1 (2)

## Listener alternatives

[4.6 (150)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

Starting price

$79.00

Per User, Per Month

[4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Highest Rated

[RapportCMS](https://www.capterra.com/p/234525/RapportCMS/)

[5.0 (2)](https://www.capterra.com/p/234525/RapportCMS/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/234525/RapportCMS/)

[Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/)

[4.5 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/)

Starting price

$295.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/110588/Calabrio-One-Suite/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Automatic Call Distribution

Distribute/route/connect calls

Automatic Transcription

Use AI to convert voice into text automatically

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Listener 24 features

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Tickets are automatically assigned to specific agents based on predefined rules

Distribute/route/connect calls

Use AI to convert voice into text automatically

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Identify different languages

Ability to chat online in real time

Manage and support multiple languages

Process and analyze human language in text or audio form

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Train your system to interpret and transcribe voice messages

Analyze, correct, and monitor speech for transcriptions or recordings

View messages sent by both parties during the chat conversation

Computer-based system that allows users to send and receive voice messages

Get Advice

We can help you find the software with the features you need.

## Pricing

Basic

$0.25

Usage Based,Per Month

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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