# Aesthetix CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Aesthetix CRM Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more. Source: https://www.capterra.com/p/10011079/Aesthetix-CRM --- # Aesthetix CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Aesthetix CRM ## What is Aesthetix CRM? Aesthetix CRM provides marketing automation designed specifically for medical aesthetics practices. It allows you to automate patient communication across email and SMS using real behavior triggers such as new leads, booked consultations, completed treatments, no shows, and reactivation timelines. You can build automated campaigns for lead nurturing, consultation follow ups, treatment education, post visit care, reviews, referrals, and retention. Visual workflows make it easy to track how patients move through each automation, while smart segmentation ensures the right message reaches the right patient at the right time. Built in reporting and attribution show which campaigns drive bookings and revenue. Designed for med spas and aesthetic practices, Aesthetix CRM helps you improve conversion rates, reduce manual work, and deliver a consistent patient experience that scales with your growth. ## What is Aesthetix CRM used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $299 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aesthetix CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://aesthetixcrm.com&name=Aesthetix CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aesthetix CRM 5.0 (25) VS. [4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $299 Flat Rate, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (25) Ease Of Use 4.6 (2,127) Value For Money 4.8 (25) Value For Money 4.5 (2,023) Customer Service 4.8 (24) Customer Service 4.5 (2,071) ## Aesthetix CRM alternatives [4.5 (6,228)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198994/Systeme/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) [4.6 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79367/ActiveCampaign/) [View all alternatives](https://www.capterra.com/p/10011079/Aesthetix-CRM/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Marketing Automation 4.9 (22) 104.55% of 22 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Lead Capture 4.9 (16) 100.00% of 16 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers CRM 4.9 (14) 100.00% of 14 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Third-Party Integrations 4.3 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Email Marketing 4.9 (11) 109.09% of 11 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Lead Management 5.0 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Aesthetix CRM 30 features Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Create and send email blasts/campaigns Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Track visibility and traffic from search engines Group leads or contacts based on their specific characteristics Send promotional campaigns or transactional messages via text messages Manage campaigns and track engagement for marketing efforts across social media channels Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Monitor activity of individuals who visit your website using cookies Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (25) 4.8 Based on 25 reviews ## Pricing Value for money 4.8 (25) [View pricing plan details](https://www.capterra.com/p/10011079/Aesthetix-CRM/pricing/) Plus $299.00 Flat Rate,Per Month It includes: - Unlimited Contacts - Unlimited Users - Email Marketing - Live Chat - Text Messaging - Phone Calling & Tracking - Review Management - SMS + Email Templates - Google Business Messages - Facebook + Instagram Messages - Forms - Zapier & Integrately Integration - Mobile Apps - AI Copywriting & Image Creation - Technical Support + Help Center - WordPress Plugin - Marketing Automation - Pipelines + Opportunties - $30 Per Month Messaging Credits Pro $399.00 Flat Rate,Per Month It includes: - Unlimited Contacts - Unlimited Users - Email Marketing - Live Chat - Text Messaging - Phone Calling & Tracking - Review Management - SMS + Email Templates - Google Business Messages - Facebook + Instagram Messages - Forms - Zapier & Integrately Integration - Mobile Apps - AI Copywriting & Image Creation - Technical Support + Help Center - WordPress Plugin - Marketing Automation - Pipelines + Opportunties - Surveys - Social Media Planner - Shopify Integration - All Reporting Options - $50 Per Month Messaging Credits Grow $499.00 Flat Rate,Per Month It includes: - Unlimited Contacts - Unlimited Users - Email Marketing - Live Chat - Text Messaging - Phone Calling & Tracking - Review Management - SMS + Email Templates - Google Business Messages - Facebook + Instagram Messages - Forms - Zapier & Integrately Integration - Mobile Apps - AI Copywriting & Image Creation - Technical Support + Help Center - WordPress Plugin - Marketing Automation - Pipelines + Opportunties - Surveys - Social Media Planner - Shopify Integration - All Reporting Options - Appointment & Calendar Scheduling - Gated Reviews Experience - Funnel Landing Page Builder - Aesthetix Connect - All Future Feature Updates - $120 Per Month Messaging Credits Value for money 4.8 (25) 4.8 Based on 25 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[ Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[ Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[ High Level Software](https://www.capterra.com/p/238251/High-Level-Software/)[ Boulevard](https://www.capterra.com/p/162738/Boulevard/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (24) 4.8 Based on 24 reviews ## User reviews Overall rating 5.0 Based on 25 reviews Filter by rating 5(25) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EC Ebony C. CMO Medical Practice ### "A solid all-in-one platform for multi-location practices" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 Aesthetix CRM has become a core part of how we run marketing and patient communication across our clinic locations. The platform is relatively intuitive, the support team is reliable, and the automation depth has meaningfully improved our follow-through on lead nurture and patient retention. For the price point, it delivers a strong breadth of capability - pipeline management, two-way communication, campaign tracking and automation, and Zenoti integration — in a single system. It's a solid choice for any med spa or aesthetics practice that's serious about scaling their patient communication without scaling their headcount. Pros \- Automation capabilities: We use the workflow builder for lead nurture sequences, pipeline management integrated with Zenoti, and reactivation and retention campaigns - all running without manual intervention. For a multi-location operation, having that infrastructure in one platform is a real operational advantage. - Value for money is good when compared to other options, even with the HIPAA compliance add-on. - Customer support has been great. The team is responsive, actually resolves issues, and doesn't pass you around. The help article library is also thorough. Cons \- Extra charges incurred from outgoing emails/SMS - Lack of data from automated workflows. Ex. What stage of the workflow are people converting / dropping off. Revenue generated by workflows. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reasons for choosing Aesthetix CRM The vast number of pre-existing workflows, the strong onboarding/set up support, the cost, and the ability to receive incoming patient communication. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 Ebony, thank you for such a thoughtful review. Hearing that the workflow builder and Zenoti integration are delivering real leverage across Annie Aesthetic's locations means a lot — that's exactly what we built Aesthetix CRM for. On your cons: outbound SMS and email charges are pass-through usage costs from Twilio and Mailgun, kept at industry low costs, but we know predictable pricing matters at multi-location volume. And workflow analytics — stage conversion, drop-off, revenue attribution — is a real gap today and on our roadmap. We'd love your input as we scope it. Thanks again, and for the kind words about our support team — We'll make sure they see it. — The Aesthetix CRM Team LB Lori B. Marketing Director Medical Practice ### "Finally, a CRM That Checks Every Box" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2026 It's been great! The onboarding was very simple, I appreciate that it was all basically set up for us, making it very easy to jump in! Pros This is the only CRM that truly checks all the boxes. Everything is seamlessly integrated in one place, making it an invaluable marketing and sales asset for our practice. The value is unmatched. We were able to eliminate six other software platforms because Aesthetix CRM covers it all. Cons Because it covers so much, there is a lot to learn. I do wish we had a client success manager that we could contact when team help is needed vs. support. Though the support team has been great. Switched from [CallRail](https://www.capterra.com/p/141829/CallRail/) [Later Social](https://www.capterra.com/p/152254/Later/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [Podium](https://www.capterra.com/p/164285/Podium/) [MyMedLeads](https://www.capterra.com/p/132145/MyMedLeads/) Our CRM was very dated and difficult to track leads, as things felt broken. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2026 Hi Lori — thank you so much for sharing your experience. We’re thrilled to hear that Aesthetix CRM has truly checked all the boxes for your practice and allowed you to replace multiple platforms with one seamless solution. That kind of impact is exactly what we strive for. We also appreciate your honest feedback about the learning curve and desire for a dedicated client success manager. While our support team is always here to help, we understand the value of having a consistent point of contact and are continuously working to enhance the customer experience as we grow. We’re so glad onboarding felt simple and that having everything set up made it easy to jump right in. Thank you for trusting us—we’re excited to continue supporting your success. — The Aesthetix CRM Team TL Terry L. Operations Director Health, Wellness and Fitness ### "Worth every penny! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 We started in September with on-boarding and launch mid-November. So, thus far we love it! The team loves it even more so, we couldn't be happier with our switch. Pros We are a mature office with over 20K contacts. So, making this change was a big over taking and A LOT of patience needed (on both sides, LOL) to set up the many many many automations and with TWO different locations in ONE. The CRM has amazing systems for automations (email, text, and etc.). All centrally located for the team to response timely and efficiently (socials too!). Customer support has made it very easy to set it up and trouble shoot everything continuously as we continue to grow new marketing campaigns and automations as request per our office team members. Lastly, and more importantly being able to track all of our marketing success with the sales has been a game changer. Cons Having a bit more training on HOW the system works ahead of time with either training videos (some are provided). However, videos training on workflow setup and concept with more details and limitations of workflows would be great to know. Also videos that we can referral back would be even better. \[sensitive content hidden\] our on-boarding rep would great loom videos explaining the step-by-step actions needed to create or correct something was the best! Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) [Swell](https://www.capterra.com/p/196277/A-more-creative-way-sell-and-ship-your-products-more-efficiently/) [Bounce](https://www.capterra.com/p/250354/Bounce/) [MyMedLeads](https://www.capterra.com/p/132145/MyMedLeads/) We needed a central location where everything was available for the team to review efficiently and correctly. Alternatives considered [Podium](https://www.capterra.com/p/164285/Podium/) Reasons for choosing Aesthetix CRM This provided everything we needed, integrated to PN, and great price! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2026 Hi Terry, Thank you for the thoughtful review and for trusting Aesthetix CRM with such a large, established practice. Managing over 20,000 contacts across multiple locations is no small task, and we truly appreciate the collaboration from your team. We’re excited to hear that automation, centralized communication, and marketing-to-sales tracking have been a game-changer for your office. That visibility and efficiency are exactly what Aesthetix CRM is designed to deliver. We also appreciate your feedback on training resources. Expanding workflow-focused and reusable video content is a priority for us, and insights like yours help guide those improvements. We’re thrilled your team is loving the platform and look forward to supporting your continued growth. With appreciation, The Aesthetix CRM Team JF Jay F. CEO Health, Wellness and Fitness ### "10/10 platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2025 10/10. If you are a healthcare provider in any medical capacity, I can give you with utmost certainty that there is no better CRM integration out there. Pros Aesthetix CRM is incredibly powerful yet intuitive. The automation capabilities, pipeline management, patient communication tools, and integrations are clearly built with medical aesthetics in mind. It allows us to centralize patient journeys, track conversions, automate follow-ups, and scale across multiple locations without losing control or visibility. The platform is flexible, fast, and clearly designed by people who understand how aesthetic practices actually operate. Cons NA. I have to put 100 word minimum so this will be irrelevant free text because everything with aesthetix CRM is incredible. Switched from [High Level Software](https://www.capterra.com/p/238251/High-Level-Software/) API integration you obtained with Patient now Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Aesthetix CRM API integration you obtained with Patient now Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 31, 2025 Hi Jay, Thank you for such a thoughtful and enthusiastic review. We're honored to support a forward-thinking leader like yourself, and it's clear you’re using Aesthetix CRM exactly as it was intended, to streamline complex operations, optimize patient journeys, and scale with confidence. Hearing that the platform feels powerful, intuitive, and truly tailored for aesthetic practices means the world to us. We built it to remove friction from the provider side, so you can focus on delivering exceptional care without sacrificing visibility or growth potential. We’re thrilled to be your CRM partner and can’t wait to support your continued success across all your locations. With gratitude, The Aesthetix CRM Team You lead the practice. We’ll power the engine. Michael M. Co-Founder Marketing and Advertising ### "Great CRM, simple yet powerful but superior customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2025 CRMs can get very complex and you only know what's in store when you start using them. Overall, very happy with our decision here. Pros 1\. Onboarding process 2. Customer Support Readily Available + with Screenshare 3. CRM Product Features Cons The best attribution performance tracking for Google Ads was only available with their built-in web forms. Switched from [MyMedLeads](https://www.capterra.com/p/132145/MyMedLeads/) MyMedLeads was outdated and didn't have all the integrations I wanted Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 24, 2025 Hey Mike - Thank you so much for your thoughtful review and for choosing Aesthetix CRM! We’re thrilled to hear that you had a smooth onboarding experience and that our team was able to support you effectively with screen sharing and prompt assistance. It's great to know you're enjoying the depth of features our CRM offers — we strive to make even the most complex workflows feel intuitive and impactful. We truly appreciate your feedback regarding Google Ads attribution. You're absolutely right — our best-in-class attribution tracking is currently optimized for use with our native web forms. That said, we are actively exploring ways to extend this capability across more flexible integrations and platforms. Your insight helps us prioritize what matters most to our users. Thanks again for your kind words — and for moving over from MyMedLeads. We’re excited to continue supporting your growth and success! Warm regards, The Aesthetix CRM Team DW Desiree W. CFO Alternative Medicine ### "Make the Investment and get the Support You desire" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2025 Awesome experience. As business owners we all know life throws curve balls and the team is here to support you. They listen to the vision, provide the tools to help you implement and make themselves available. If they didn’t have the answer they helped us find a way! Highly recommend. Pros I love the capabilities of the system, the scalability and customer support is top notch. They deliver on their results and listen to your needs and assist in creating the solution. \[sensitive content hidden\] both have both gone above and beyond to design the system that supports our vision on an ongoing basis. Cons Nothing, they are solution oriented and have helped us find a resolution anytime an obstacle came up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 14, 2025 Thank you so much for your incredible review and kind words! We're thrilled to hear that Aesthetix CRM has been such a powerful and reliable partner in helping support your vision. Our team is committed to going above and beyond for every client, so it’s especially rewarding to hear that you’ve experienced that firsthand. Scalability, tailored solutions, and unwavering support are at the core of what we do, and your feedback reaffirms why we do it. We also appreciate your callout that we don’t shy away from challenges, we solve them. Whether it’s building custom workflows or brainstorming new ways to bring your ideas to life, it’s a privilege to collaborate with visionary leaders like yourself. Thanks again for the trust and for recommending us. We’re excited to continue building together! —The Aesthetix CRM Team TP Tammy P. Owner Health, Wellness and Fitness ### "Finally A Productive System." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2025 The overall experience has been amazing and I would definitely recommend that if you are not using a CRM that you give them a try. Pros If you know, you know, the Med spa industry is a tough business and we need all the help we can get. The knowledge and efficiency of this company is unmeasurable. I worked with \[sensitive content hidden\] and she was so amazing at keeping things moving forward, working with my team and to quickly expedite our go live. This service has taken so much off of my plate and has already increased our revenue just after being live a couple of days. Cons I can’t say anything negative about this company. They have been so incredible and easy to work with and very affordable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2025 Hi Tammy, Thank you so much for your incredible review! We know the med spa industry moves fast and demands a lot, so it means everything to hear that Aesthetix CRM has already helped lighten your load and increase revenue, even in just a few days. It was our absolute pleasure to work with your team and keep the momentum going during onboarding. We built Aesthetix CRM to give leaders like you the automation, support, and flexibility needed to thrive, and it’s amazing to see it already making a difference. We’re so grateful for your recommendation and excited to keep supporting your growth every step of the way. With appreciation, The Aesthetix CRM Team NW Nick W. CEO Hospital & Health Care ### "Great tool for my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 8, 2025 Pros Julie did a great job getting us started. The onboarding was pretty straight forward. She took extra time to make sure we got all of our stuff in order that we need. Cons The connections I need to trigger some workflows from PtNow Essentials are not there. The triggers that are available don't really make sense or are useful at all. I have not been able to get the support I need from this from either platform. Switched from [PatientNow](https://www.capterra.com/p/92269/PatientNOW/) More automation then I currently had. Could use more Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 20, 2025 Thank you for taking the time to share your experience. We are glad to hear that your onboarding with Julie went smoothly and that she helped set your team up for success. We are sorry to hear about the challenges you faced with PtNow Essentials triggers and workflow connections. The integrations and automation options available today are only the starting point and our product team is actively expanding both the depth and flexibility of these triggers. We also apologize that you have not received the level of support you expected. That is not the experience we want for any customer. We will reach out to you directly to better understand the workflows you are trying to build so we can get you the right solution and ensure everything is functioning the way your practice needs. Thank you again for choosing Aesthetix CRM for its automation capabilities. We appreciate your input and are committed to giving you more powerful automation tools that continue to improve your operations. JV Jeanette v. Special projects and software integration support Manager Hospital & Health Care ### " A CRM That Truly Partners With Your Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 1, 2025 We’ve had the pleasure of working with AesthetixCRM for over a year now, and the experience has been consistently positive. \[sensitive content hidden\], the \[sensitive content hidden\], has been incredibly responsive — always quick to reply and genuinely willing to assist. Whether it’s a technical question, a workflow update, or general platform guidance, we know we can count on him to step in when needed. One of the standout aspects of AesthetixCRM is how updates and new features are rolled out. Everything is implemented in a timeous and well-communicated manner, with minimal disruption to our day-to-day operations. The team’s commitment to continuous improvement and a seamless user experience is clear in every interaction. As Skin Renewal’s Online Team, we manage a high volume of leads and data across 20 clinics. Having a CRM that not only supports our operations but grows with us — and a team that feels like a true partner — has made a meaningful impact on how we work. Thank you to \[sensitive content hidden\] and the entire AesthetixCRM team for your continued support, professionalism, and dedication. We’re grateful for the collaboration and excited to see what the future holds. — Skin Renewal & The Online Team Pros Direct access to the \[sensitive content hidden\] has been a game changer — \[sensitive content hidden\] is hands-on, approachable, and always willing to assist. His responsiveness and genuine involvement truly set AesthetixCRM apart from other platforms we've used. Additionally, the seamless integration with our existing systems, such as Zenoti, and the consistent rollout of well-communicated updates make the platform reliable and easy to work with. Cons The speed of AesthetixCRM can be slow at times, and it would be great to see improvements in this area. I understand that an upgrade is planned soon, which should help. Switched from [CM.com Communications Platform](https://www.capterra.com/p/196877/CM-com/) We switched from CM.com to AesthetixCRM because CM.com did not integrate with our POS system, Zenoti, nor with our other key communication platforms such as our website, Outlook, and live chat. AesthetixCRM offers seamless integration with all these systems, which streamlines our operations and improves the overall patient experience. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Aesthetix CRM We chose Aesthetix CRM because it integrates seamlessly with Zenoti, which is our point-of-sale system, and it connects with most of our communication software, including Outlook, our website, and live chat. This level of integration streamlines our operations and improves efficiency across departments. Additionally, Aesthetix CRM suits our budget well, offering excellent value without compromising on features or support. This combination of affordability, integration, and functionality made it the clear choice over other alternatives. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 24, 2025 Thank you so much for your thoughtful review and for sharing your experience with Aesthetix CRM. We are grateful for your trust over the past year and thrilled to hear that the platform, along with our integrations and updates, has supported your team across all 20 clinics. We appreciate the kind words about our support and involvement. It means a lot to know that our responsiveness and partnership have made a positive impact on your workflow. Thank you as well for the feedback about speed. We agree that performance is important, and the final updates of the UI upgrade is designed to deliver a smoother and faster experience. We are truly grateful for the partnership with Skin Renewal and your Online Team. Thank you for your continued support. We look forward to growing with you and continuing to improve the platform for your operations. TH Tomer H. Operations and Marketing Manager Health, Wellness and Fitness ### "Great platform to get new clients for your business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 17, 2025 Pros I liked the variety of options in which our company was able to use Aesthetix to nurture and keep track of all the leads as well as converting them to clients. Cons In the beginning the platform seemed a bit challenging but the onboarding process and support system were very helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2025 Thank you so much for the thoughtful review! We’re thrilled to hear that Aesthetix CRM has helped your team nurture leads and convert them into clients more effectively. That’s exactly what we built the platform to do. We also appreciate your honest feedback about the initial learning curve. It’s great to know our onboarding and support teams made the transition smoother—empowering our clients is a top priority. If there’s ever anything we can do to further support your success, don’t hesitate to reach out! — The Aesthetix CRM Team [View all Reviews](https://www.capterra.com/p/10011079/Aesthetix-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Systeme.io vs Aesthetix CRM](https://www.capterra.com/compare/198994-10011079/Systeme-vs-Aesthetix-CRM)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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