# Infuse Reviews Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Infuse Reviews Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/10011175/Infuse/reviews

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# 

 Infuse Reviews Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Infuse Reviews

## What is Infuse Reviews?

We offer an innovative and inexpensive review management software that makes it affordable and simple to request, respond to, share, and display reviews on your website. We also provide software to create custom digital signage for your businesses tv's with online reviews automatically displayed and generate rewarded customer satisfaction surveys that are populated directly to your website.

## What is Infuse Reviews used for?

[Review Management](https://www.capterra.com/review-management-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Digital Signage](https://www.capterra.com/digital-signage-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Infuse Reviews?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.infusereviews.com&name=Infuse Reviews)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Infuse Reviews

5.0 (11)

VS.

[4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Starting Price

$10

Per Feature, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (11)

Ease Of Use

4.9 (81)

Value For Money

5.0 (9)

Value For Money

4.8 (75)

Customer Service

5.0 (11)

Customer Service

4.9 (74)

## Infuse Reviews alternatives

[4.6 (1,440)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

[4.5 (1,203)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169618/Trustpilot/)

[View all alternatives](https://www.capterra.com/p/10011175/Infuse/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Templates

5.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Playlist Management

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Create playlists of content and media types & manage the distribution of those playlists to display screens

Review Monitoring

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Review Request

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Allows businesses to request reviews from their customers

Dashboard

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Negative Feedback Management

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Infuse Reviews 42 features

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatic update of information / software

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Plan to upload and publish specific content on social media platforms, screens etc.

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Tailored or customizable questions for more targeted and relevant data collection

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Electronically display menu item options for customers to make selections from

Create and send email blasts/campaigns

Reminders sent via email

Collection of images, videos and other digital content that can be used

Distribute a survey via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Facilitate the display of multimedia content across multiple screens

Supports various file formats

Identify, track, and respond to negative feedback

Ability of websites, web applications, or mobile applications to function without an active internet connection

Create playlists of content and media types & manage the distribution of those playlists to display screens

Ratings/Reviews

Notifications that are delivered to users as soon as an event occurs

Remotely schedule and display multimedia content regardless of where you are

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Allows businesses to share their videos on social media.

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Seamlessly integrates with 3rd party websites

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

5.0 (11)

5.0

Based on 11 reviews

## Pricing

Value for money

5.0 (9)

Free Trial

Free Version

Basic

$10.00

Per Feature,Per Month

Value for money

5.0 (9)

5.0

Based on 9 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (11)

5.0

Based on 11 reviews

## User reviews

Overall rating

5.0

Based on 11 reviews

Filter by rating

5(11)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JB

John B.

Director of Operations

Restaurants

### "Great Digital marketing tool! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2024

Customer service side is handled very professionally and there was a thorough training on how to use the services. If I ever have any kind of questions or problems, I am encouraged to reach out to \[sensitive content hidden\] and his company is very quick to help me with any needs that I may have!

Pros

The ability to upload a photo and have a display on the screen within seconds!

Cons

It really isn’t a feature that I do not enjoy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Romni C.

Director of Operations

Building Materials

### "Great for managing reviews! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2024

Service has been great to use and they have good customer service.

Pros

Ease of use. It puts reviews from all platforms into one area and you can reply to all of them from one platform.

Cons

Small learning curve. There are so many different things that come with the subscription it takes a little wile to get going but after it’s so easy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Jason C.

Owner

Restaurants

### "I love Infuse Reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2024

The quality of the support and the product itself is top notch

Pros

The real time Google review updates and being able to showcase my own content.

Cons

if there was one thing I had to choose that could be improved is instagram module could be simpler

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Stephanie M.

Owner

Hospitality

### "Excited to work with Infuse Reviews! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2024

I thought everything went well. This is definitely needed out there in the market for business owners that want simplicity and being able to do something their self with a system.

Pros

When it comes to business and doing the tech stuff, I’m a little bit lazy and I typically hire programmers to do stuff for me, but this looked decently easy so I tried it myself. Not very confident I would be able to set it up, but I did! Super easy and self Explanatory.

Cons

Nothing really. I definitely think it is going to bring attention to my website and it’s awesome that it automatically copies your Facebook and Google reviews right onto your website. There’s nothing really not to like it’s very cut and dry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Josh G.

CEO

Marketing and Advertising

### "Infuse Reviews - i hughly recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

August 13, 2024

Great service and support. Great product. Makes it much easier to track reviews, performance, etc and its all in one place

Pros

Ease of use. I love that i can find everything I need in one place. Super easy to navigate and it saves so much time

Cons

There is nothing that i am dissatisfied with. Eveeything is great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VC

Vladimir C.

Owner

Food & Beverages

### "Top Notch Infuse "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2024

From the beginning up to now it has been smooth sailing it has helped my businesses a lot and I will stay loyal to Infuse

Pros

How easy and interactive it is. Constantly upgrading my and innovative

Cons

To be honest there’s nothing I can find yet I dislike

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RW

Rob W.

Strategic marketing manager

Entertainment

### "Infuse reviews is a great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2024

So far, our overall experience has been great.

Pros

Allows my business to advertise and display our menus and show our Google reviews in real time. This has been a great asset.

Cons

The system must be rebooted every now and then, but it is not a huge issue and pretty typical for any technology out there today.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jon R.

Owner

Apparel & Fashion

### "Infuse Reviews for Success"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2024

Ryan and the team are some of the kindest people who are always looking to improve their service and ensure all their clients needs (current and future) are well handled.

Pros

I love the straightforward interface and ease of managing/displaying reviews. This platform is perfectly optimized for the review needs of any business.

Cons

I wish more folks knew about Infuse Reviews.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Stevie M.

Ultrasound Sonographer

Hospital & Health Care

### "We Love Infuse! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2023

Overall has been amazing & continue to learn more and gain more.

Pros

I absolutely love the ability to easily send an email to my patients for them to review the company. You can set it up just the way you like. It also gives you the ability to see what patients have opened and clicked on and who has done the actual review. The option to send the review out with certain amount of days also, is a great help. Patients get busy & tend to forget to review but with Infuse they will send reminders to help.

Cons

I would like it to be able to maybe link up with some sites example- acquity. So we could create a big bulk email when patients schedule, reschedule, add more follow up emails.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 16, 2023

We appreciate you taking the time to post the great 5 Star review and are so happy to hear how much our review management software has benefited your business.

SL

Shea L.

Owner

Retail

### "Maloekah Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 6, 2023

Pros

For my company the review management is ideal and a breeze to use. Being able to manage all reviews, surveys & respond with ease makes my job so much easier. Being able to customize easy response, give my customers rewards for reviews & having wonderful customer service that has been superb!

Cons

I have enjoyed everything so far. The only feed back I could give as a con would be to work out the kinks. There has been some overlay of bugs when trying to access reviews and they were gone. Then a simple refresh they were back. Just technical bugs with new products.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 16, 2023

Thanks for the review, and we apologize for any inconvenience that may have occurred. We have been unable to replicate your issue, and no other user has brought it to our attention. It's likely you just had an issue with your browser or connection. Please feel free to contact us anytime if something happens in the future, and thanks for your business.

JA

John A.

Manager

Food & Beverages

### "Infuse Reviews Has Truly Helped Get Us More Reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2023

Not only are their services effective and affordable but their customer service is second to none.

Pros

They are all about getting more reviews and their services show it. From the customized email requests we send to the automatic reviews on our digital signage, we get more reviews for our Italian restaurant because of them.

Cons

There is nothing negative I can say about this companies services.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 26, 2023

John, thank you so much for taking the time to post a review of our review management and digital signage software. It's always great to hear from our satisfied customers, and we especially love to hear how many more reviews your restaurant is getting now. Keep up the good work!

## Top-rated software of 2026

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)