# Kosmo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kosmo Software - reviews, pricing plans, popular comparisons to other Route Planning products and more. Source: https://www.capterra.com/p/10011178/Kosmo --- # Kosmo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kosmo ## What is Kosmo? Kosmo is a Delivery Management Software that allows teams to optimize, manage & track their deliveries. Either you rely on your in-house drivers third party couriers or hybrid, Kosmo will help you orchestrate your deliveries, saving hours of work and reducing your delivery cost. ## What is Kosmo used for? [Route Planning](https://www.capterra.com/route-planning-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $69 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kosmo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://kosmo.delivery&name=Kosmo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kosmo 5.0 (1) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price $69 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.4 (1,688) Value For Money 4.0 (1) Value For Money 4.2 (1,554) Customer Service 5.0 (1) Customer Service 4.4 (1,625) ## Kosmo alternatives Highest Rated [4.9 (212)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (37)](https://www.capterra.com/p/97252/OnTime-360/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,008)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about Kosmo Overview ### What company size and specific industries is Kosmo built for? Kosmo is designed for couriers, retailers, distributors, and last-mile delivery startups of any size that handle delivery operations. It fits businesses moving food and beverages, flowers, parcels, and similar goods, making it suitable for companies in delivery, retail, distribution, and other last-mile logistics sectors. Features and Usability ### What are the key features of Kosmo? Kosmo offers dispatch management, route management, and route optimization for delivery planning, plus live driver tracking, GPS, geolocation, and driver ETA for location monitoring. It also includes order tracking, proof of delivery, electronic signature, billing and invoicing, reporting and analytics, and third-party integrations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Kosmo integrate with? Kosmo integrates with Shopify, Shopify Collabs, Shopify POS, and Shopify Plus. These catalog integrations connect Kosmo to Shopify-related ecommerce and point-of-sale tools, giving teams a focused set of platform links for managing commerce operations across storefronts and sales channels. Getting Started and Support ### What training and onboarding options does Kosmo offer? Kosmo provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Kosmo offer? Kosmo provides email/help desk, FAQ/forum, phone support, and chat. With no reviewer feedback available on support, the catalog only confirms these contact options and does not provide evidence about response times, agent helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Kosmo 64 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Allows users to record and manage cash payments upon delivery of goods Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Process to track, record, and analyze expenses that occurred over the entire duration of a given project A website or login for customers to access information Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Generate estimated arrival times for drivers to keep back office or customers informed Track all personnel who operate company vehicles Digitally sign online documents Coordinate emergency medical response Track employee schedules, availability, and performance across projects and tasks Intended to be used by courier services Serves restaurants Virtual perimeter for a real-world geographic area Visualize locations on a map Determines the location of a device using GPS or an IP address System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Captures invoice data and maintains comprehensive records for auditing and reporting purposes Process of printing custom labels through various methods. Track driver locations on a map in real time Identify the physical location of an individual, asset, device, etc. Access software remotely via mobile devices Notifications via mobile devices Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Reporting on how each user, task or process has advanced since its initiation Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Manage and track orders being shipped to customers Send messages via SMS Track the status over time for a request, process, asset, or transaction Track and manage the scheduling of tasks Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Organize and track the physical movement of goods from one location to another Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Launch $69.00 Usage Based,Per Month Grow $199.00 Usage Based,Per Month Optimize $499.00 Usage Based, Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Shopify Collabs](https://www.capterra.com/p/167862/Dovetale/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SC Sam C. Chief Experience Officer Retail ### "Great Delivery Management Platform that empowers my Logistics Team with greater real time ability" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 18, 2024 Kosmo's team was great in helping us evaluate the product. They were patient during the trial period and gave us more time to evaluate The technical team was very prompt in supporting our integration work. More importantly, kudos to \[sensitive content hidden\] who was ever ready to provide me with an answer I need. Pros Easy to use Interface Fantastic Support (especially by \[sensitive content hidden\]) Good Set of API for customization and integration Shopify Ready Integration Region based Solution (scalable for overseas) Cons Driver App currently is too simplistic (but stable) . Hopefully Kosmo can enhance and provide the ability to add in features where we can a) "dynamically add our custom fields" to Proof of Delivery Form b) Allow Drivers to change their route so that the real time tracking at customer end is much more accurate c) Indicate that they are on break stop d) Messaging >> These will allow customers + dispatcher to understand the driver situation better. 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