# Repticity Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Repticity Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more. Source: https://www.capterra.com/p/10011189/Repticity --- # Repticity Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Repticity ## What is Repticity? Discover Repticity, where entry management and client engagement are reimagined and supercharged by AI. Our platform is a powerhouse of innovation, offering a spectrum of communication channels including SMS, MMS, video, in-app chat, and voice, alongside cutting-edge marketing tools. Features like touchless QR code check-ins, role-tailored permissions, advanced time-clock functionalities, and automated newsletters streamline operations like never before. Dive into our world with no upfront costs and a 60-day risk-free trial, a testament to our confidence in delivering unparalleled efficiency and growth across any industry. Repticity is not just a solution; it's a strategic partner poised to elevate your business in the competitive landscape. Embrace the future of business efficiency and security with Repticity, where your potential is unlimited. ## What is Repticity used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $395 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Customer Satisfaction / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Repticity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://repticity.com&name=Repticity) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Repticity 4.8 (17) VS. [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $395 Flat Rate, Per Month Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (17) Ease Of Use 4.3 (3,603) Value For Money 4.8 (17) Value For Money 4.2 (2,658) Customer Service 5.0 (17) Customer Service 4.3 (2,766) ## Repticity alternatives [4.5 (714)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (122)](https://www.capterra.com/p/190125/Custify/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10011189/Repticity/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Performance Metrics 4.8 (12) 41.67% of 12 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Engagement Tracking 4.7 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Feedback Management 4.8 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Customizable Forms 4.9 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Survey/Poll Management 4.8 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Create and administer polls and surveys Data Visualization 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Graphical representation of data Repticity 30 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Communicate using direct chat or messages within the system Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Graphical representation of data Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Streamlining repetitive tasks and activities through automated and predefined workflows View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create and administer polls and surveys Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data An extended application or connector that enables users to perform additional services with their current set of tools Features 4.8 (17) 4.8 Based on 17 reviews ## Pricing Value for money 4.8 (17) Free Trial Risk Free 60 Day Trial $395.00 Flat Rate,Per Month Value for money 4.8 (17) 4.8 Based on 17 reviews ## Integrations [ PCC](https://www.capterra.com/p/121609/PCC-Pediatric-Solution/)[ EHR Solutions](https://www.capterra.com/p/252631/EHR-Solutions/)[ eHRM](https://www.capterra.com/p/10009972/eHRM/)[ Calendar Scheduling Software for Teams](https://www.capterra.com/p/218248/Calendar/)[ ADP DataCloud](https://www.capterra.com/p/10011301/ADP-DataCloud/)[ EHRCentral](https://www.capterra.com/p/236205/EHRCentral/) ## Support, customer service and training options Customer Service 5.0 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (17) 5.0 Based on 17 reviews ## User reviews Overall rating 4.8 Based on 17 reviews Filter by rating 5(14) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Andrew S. Administrator Health, Wellness and Fitness ### "Easy to use and drives customer reviews!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2025 Great, highly recommend if you are looking for a kiosk type solution with ability to get user reviews. Pros Easy to setup/use Flexibility of the platform to turn functionality on/off Support team makes changes quickly! Cons We've been using it for about a month and no problems so far! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NR Norma R. Front Desk Hospital & Health Care ### "Repticity Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2024 I Like how it keep record of who visits patients or staff. Pros It saves time in not having to check everyone in, nor taking their temperature. It also keeps a log of every staff and visitor that comes in after they sign in. Great Customer Support Service Cons Visitor badge machine doesn't always print. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Junita W. Screener Hospital & Health Care ### "5 star review I would highly recommend to others" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2024 My overall experience was great love the customer service experience Pros Customer service overall simple steps and the returned call Cons Nothin everything was great I have no problems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jeffry M. HR Payroll Hospital & Health Care ### "Repticity Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2024 Great Overall Service, Strongly Recommend. Pros Very supportive staff, always willing to resolve issues fast. Cons No cons so far. I have yet to experience anything negative. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Leila A. Director of Business Development Hospital & Health Care ### "Pine Creek" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2024 Pros I like that our rep \[sensitive content hidden\] checks in frequently in regard to the services they provide. Anytime I need help he assists me. Cons The app can delay the screen at times when visitors are checking in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Nadia L. Receptionist Admin Clerk Hospital & Health Care ### "Rececptionist" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2024 I find this machine to be a very professional way in Logging all visitors. Pros Its a very simple and professional machine to work with. Cons It works with the weather. Whenever it gets cloudy the machine freeze and I have to reset it, always. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BZ Bebi Zabeeda M. Receptionist Health, Wellness and Fitness ### "Repicity is Awesome." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2024 I have been working with our Repicity machine for about three years, and would not trade it for any other. It is reliable and easy to work. Pros It takes your temperature. No need for pen and paper - people love signing using the tip of their finger. It is very convenient. When help is needed, a Representative is always there to help. Cons Wish there was more than one at the front desk. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Rosa P. Receptionist Hospital & Health Care ### "Amazing customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2024 Service with Repticity has always been efficient and effective. Pros We get a weekly call from \[sensitive content hidden\] asking if we need any assistance with the check in kiosks and to make sure the system is working properly. When we have called for assistance \[sensitive content hidden\] has always been amazing at helping us immediately. Cons We have no cons just pros about Repticity. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH Pam H. Receptionist Hospital & Health Care ### "Using Repticity" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 23, 2024 Pretty easy to use and the things I have needed help with \[sensitive content hidden\] has walked me through. Pros I like the support from \[sensitive content hidden\] if something ids wrong. He is outstanding in support and very helpful! Cons Sometimes it goes offline and then we can't use it because it just spins. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Christopher r. IT Help Desk Clerk Hospital & Health Care ### "Seacrest nursing home" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 10, 2024 Excellent is how i would describemy overall experience Pros The communication with the repticity whenever i need help or to keep me updated with the latest and newest equipments and firmware. Cons Nothing. Nothing i can think of that i least like Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10011189/Repticity/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)