# Repticity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Repticity the right Customer Satisfaction solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10011189/Repticity/reviews --- Repticity 4.8 (17) [View alternatives](https://www.capterra.com/p/10011189/Repticity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Repticity Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DT David T. Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "Nursing Home positive experience" September 6, 2024 5.0 I think Repticity is a great service that has helped our business track visitors and provide a formal and professional facility visitor experience Pros Great for tracking visitors and being able to have a printable name badge Cons Nothing that we don’t like with the application Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) More features during Covid and ability to manage messages to visitors Review Source AS Andrew S. Administrator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use and drives customer reviews!" March 27, 2025 5.0 Great, highly recommend if you are looking for a kiosk type solution with ability to get user reviews. Pros Easy to setup/use Flexibility of the platform to turn functionality on/off Support team makes changes quickly! Cons We've been using it for about a month and no problems so far! Review Source KK Kevin K. IT Health, Wellness and Fitness Used the software for: 1-2 years ### "Nice tool for visitor logs" September 4, 2024 4.0 It's easy for all users to check in hardly needed any help. Pros Simple user interface, easy report running Cons User can close the app by mistake easily, and not possible to lock down the setting for someone to make changes Review Source Response from Repticity September 6, 2024 Thank you for the feedback and kind words! Regarding the application being closed, the kiosk can be locked with a simple settings change. Please call us, and we’ll be happy to assist you. RP Rosa P. Receptionist Hospital & Health Care Used the software for: 2+ years ### "Amazing customer service " September 26, 2024 5.0 Service with Repticity has always been efficient and effective. Pros We get a weekly call from \[sensitive content hidden\] asking if we need any assistance with the check in kiosks and to make sure the system is working properly. When we have called for assistance \[sensitive content hidden\] has always been amazing at helping us immediately. Cons We have no cons just pros about Repticity. Review Source LA Leila A. Director of Business Development Hospital & Health Care Used the software for: 2+ years ### "Pine Creek" October 2, 2024 5.0 Pros I like that our rep \[sensitive content hidden\] checks in frequently in regard to the services they provide. Anytime I need help he assists me. Cons The app can delay the screen at times when visitors are checking in. Review Source NL Nadia L. Receptionist Admin Clerk Hospital & Health Care Used the software for: 1-2 years ### "Rececptionist" October 1, 2024 5.0 I find this machine to be a very professional way in Logging all visitors. Pros Its a very simple and professional machine to work with. Cons It works with the weather. Whenever it gets cloudy the machine freeze and I have to reset it, always. Review Source NR Norma R. Front Desk Hospital & Health Care Used the software for: 6-12 months ### "Repticity Review" October 16, 2024 5.0 I Like how it keep record of who visits patients or staff. Pros It saves time in not having to check everyone in, nor taking their temperature. It also keeps a log of every staff and visitor that comes in after they sign in. Great Customer Support Service Cons Visitor badge machine doesn't always print. Review Source BZM Bebi Zabeeda M. Receptionist Health, Wellness and Fitness Used the software for: 1-2 years ### "Repicity is Awesome." September 26, 2024 5.0 I have been working with our Repicity machine for about three years, and would not trade it for any other. It is reliable and easy to work. Pros It takes your temperature. No need for pen and paper - people love signing using the tip of their finger. It is very convenient. When help is needed, a Representative is always there to help. Cons Wish there was more than one at the front desk. Review Source JM Jeffry M. HR Payroll Hospital & Health Care Used the software for: 1-2 years ### "Repticity Service" October 3, 2024 5.0 Great Overall Service, Strongly Recommend. Pros Very supportive staff, always willing to resolve issues fast. Cons No cons so far. I have yet to experience anything negative. Review Source PH Pam H. Receptionist Hospital & Health Care Used the software for: 1-2 years ### "Using Repticity" September 23, 2024 4.0 Pretty easy to use and the things I have needed help with \[sensitive content hidden\] has walked me through. Pros I like the support from \[sensitive content hidden\] if something ids wrong. He is outstanding in support and very helpful! Cons Sometimes it goes offline and then we can't use it because it just spins. Review Source JW Junita W. Screener Hospital & Health Care Used the software for: 1-2 years ### "5 star review I would highly recommend to others" October 16, 2024 5.0 My overall experience was great love the customer service experience Pros Customer service overall simple steps and the returned call Cons Nothin everything was great I have no problems Review Source CR Christopher R. IT Help Desk Clerk Hospital & Health Care Used the software for: 2+ years ### "Seacrest nursing home" September 10, 2024 5.0 Excellent is how i would describemy overall experience Pros The communication with the repticity whenever i need help or to keep me updated with the latest and newest equipments and firmware. Cons Nothing. Nothing i can think of that i least like Review Source rP roland P. dsd Hospital & Health Care Used the software for: 1-2 years ### "satisfied customer" August 28, 2024 5.0 easy platform to use and very supportive and respectful staff, we are very satisfied with the product and the service Pros simple yet effective very simple to use yet very effective and the support crew very helpful and knowledgeable Cons no Review Source SC Symon C. Administrator Hospital & Health Care Used the software for: 6-12 months ### "BPNC Review of Repticity" September 5, 2024 5.0 Repticity helped our facility is so many ways but most especially in preventing the spread of COVID, as an early detection device. User interface is very intuitive and they have friendly and knowledgeable staff always will to help. Pros Easy screening process and ease of use. Very user-friendly Cons A few software glitches but easily fixable Review Source VB Vikki B. Human Resources Hospital & Health Care Used the software for: 1-2 years ### "Repticity easy to use" August 26, 2024 5.0 All good, no bad experiences. Great group of people to work with. Pros Ease of Use, Help desk always acts quickly Cons All good experiences, no bad experiences Review Source RM RITA M. Administrative Assistant Hospital & Health Care Used the software for: 1-2 years ### "Good Company that works with you" August 28, 2024 5.0 I have had very good experience with this company. Pros The quick response and good customer service. Cons Haven't found anything yet that I don't like. Review Source LS Linda S. Admin Asst Hospital & Health Care Used the software for: 1-2 years ### "Kiosk review" August 27, 2024 4.0 Good experience like to be able to see who is in the facility Pros Able to have visitors check and get badge. Also can go back and see times with their numbers Cons Kiosks go down at times but can call and they are able to fix Review Source Similar Products Featured