--- title: "FX Collection Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FX Collection Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more." source_url: "https://www.capterra.com/p/10011274/FX-Collection/" page_type: "product" language: "en" --- # FX Collection Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FX Collection ## What is FX Collection? Simplify your debt collection processes, reduce delinquencies, and Increase revenue with the power of FX Collection. FX Collection is an integrated solution for managing the debt collection process. manage collections activities, including account delinquencies, payment plans, and collections calls, all in one place. ## What is FX Collection used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $75 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FX Collection?[Manage this product listing](https://www.g2.com/products/fx-collection/claim_requests/new?auto=true) ## FX Collection Overview Updated August 2026 AI summary FX Collection supports businesses of all sizes with cloud-based debt collection tools, enabling automated borrower communication, payment collection, and client management. It offers features such as business process automation, real-time analytics, customizable reports, and multi-channel communication. Optional capabilities include API access, workflow management, auto-dialer, and integration with third-party platforms, helping organizations optimize debt recovery operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FX Collection 5.0 (1) VS. [4.9 (39)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting Price $75 Per User, Per Month Starting Price $75000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.9 (91) Value For Money 5.0 (1) Value For Money 4.9 (86) Customer Service 4.0 (1) Customer Service 4.9 (87) ## FX Collection alternatives [Gaviti](https://www.capterra.com/p/169544/Gaviti/) [4.5 (91)](https://www.capterra.com/p/169544/Gaviti/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169544/Gaviti/) [DebtView](https://www.capterra.com/p/140575/DebtView/) [4.4 (21)](https://www.capterra.com/p/140575/DebtView/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140575/DebtView/) [Moonflow](https://www.capterra.com/p/10011036/Moonflow/) [4.8 (29)](https://www.capterra.com/p/10011036/Moonflow/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011036/Moonflow/) [Collect!](https://www.capterra.com/p/66949/Collect/) [4.7 (70)](https://www.capterra.com/p/66949/Collect/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/66949/Collect/) ## FAQs about FX Collection Overview ### What company size and specific industries is FX Collection built for? FX Collection is designed for banks, credit unions, CDFIs, alternative financial institutions, and community banks. It targets financial organizations of different sizes that need software suited to banking and lending operations, including smaller community-based institutions and specialized lenders serving local or niche markets. Features and Usability ### What are the key features of FX Collection? FX Collection offers borrower management, client management, and contact management for organizing accounts, plus collection agencies and in-house collections support. It includes payment collection, electronic payments, multiple payment options, partial payments, payment plans, invoice management, call recording, auto-dialer, reminders, alerts/notifications, workflow management, real-time reporting, and third-party integrations. Getting Started and Support ### What training and onboarding options does FX Collection offer? FX Collection provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided instruction, documentation gives written reference material for setup and use, and videos offer visual walkthroughs for learning features and processes at a self-paced level. Getting Started and Support ### What customer support options does FX Collection offer? FX Collection provides email/help desk, FAQ/forum, and phone support. User experience details about response speed, helpfulness, or common support frustrations are not available from reviewer feedback, so support quality cannot be assessed here. ## Features AI summary Based on 273 Debt Collection reviews Capterra reviewers highlight these as the features buyers care about most when choosing debt collection software: - **Reminders** (**86%** of reviewers rated this feature as critical) - **Accounting Integration** (**62%**) - **Electronic Payments** (**58%**) FX Collection supports **Reminders** and **Electronic Payments**, so teams can stay on top of follow-ups and make it easier for debtors to pay through digital channels. However, it does not include **Accounting Integration**. Instead, it offers other highly rated capabilities, including **Payment Collection** (**59%**), **Multiple User Accounts** (**52%**), and **API** (**51%**), which can help businesses manage incoming payments, support access for different staff members, and connect the system with other tools, allowing teams to handle collection work more efficiently. Payment Collection 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Borrower Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Searchable database of information about loan borrowers Business Process Automation 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases FX Collection 38 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automated Notices: Send automated reminders and notices to clients on overdue payments - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Borrower Management: Searchable database of information about loan borrowers - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Call Recording: Record the audio of phone conversations for quality assurance purposes - Client Management: Manage contact details and communication with clients - Collection Agencies: For third-party collection agencies - Contact Management: Manage, organize, and store contact information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - In-House Collections: For first-party debt collectors - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multiple Payment Options: Process payments via multiple modes directly through the application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Assessment: Initiate collection and analysis of known risks - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $75.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SM Steve M. Chief Operating Officer Financial Services ### "FX Collections solution for a lender" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 24, 2023 We can better serve our customers with improved efficiency. Pros Collector ManagementCollection StrategyCollection Cure ActionsPTPPayments Cons Collector Workload ManagementSkip Tracing can be a part of the solution Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.