--- title: "Shopl Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shopl Software - reviews, pricing plans, popular comparisons to other Call Center Workforce Management products and more." source_url: "https://www.capterra.com/p/10011342/Shopl/" page_type: "product" language: "en" --- # Shopl Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shopl ## What is Shopl? Shopl is an all-in-one solution for efficient frontline team management. From scheduling and communication to task management, Shopl offers a comprehensive collaboration tool that enhances productivity and streamlines operations. ## What is Shopl used for? [Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Call Center Workforce Management](https://www.capterra.com/call-center-workforce-management-software/)[Retail Execution](https://www.capterra.com/retail-execution-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shopl?[Manage this product listing](https://www.g2.com/products/shopl/claim_requests/new?auto=true) ## Shopl Overview Updated September 2026 AI summary Shopl supports businesses of all sizes with attendance tracking, combining clock in/out, time tracking, and timesheet management to record employee hours and oversee scheduling. It adds leave management, real-time notifications, document management, and access controls, and offers multi-location support. Shopl is available on web and mobile platforms, with deployment across major operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shopl 4.3 (8) VS. [4.8 (253)](https://www.capterra.com/p/142813/Insightful/reviews/) Starting Price $4 Per User, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (8) Ease Of Use 4.8 (253) Value For Money 4.4 (7) Value For Money 4.7 (222) Customer Service 5.0 (7) Customer Service 4.8 (242) ## Shopl alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Shopl Overview ### What company size and specific industries is Shopl built for? Shopl is designed for small to mid-sized retail businesses and offline store operations, especially teams led by HR managers, admin managers, on-site team managers, store supervisors, VMD or sales managers, and offline retail managers. It fits organizations that need support for managing people and day-to-day work in physical retail settings. Features and Usability ### What are the key features of Shopl? Shopl offers employee scheduling, automated scheduling, clock in/out, time tracking, and timesheet management for workforce coordination and labor capture. It also includes attendance management, leave tracking, vacation and sick leave tracking, access controls/permissions, document management, reporting/analytics, real-time notifications, mobile access, and an API. Pricing ### How much does it cost and what fees or limitations are included? Shopl starts at $4 per user/month for the Basic plan, which includes attendance and schedule management. The Pro plan costs $7 per user/month and adds task management. Enterprise pricing is not listed for organizations with 1000+ users, and a free trial is available. Getting Started and Support ### What training and onboarding options does Shopl offer? Shopl provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Shopl offer? Shopl provides email/help desk and chat support. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or recurring support issues cannot be confirmed from the catalog data. ## Features AI summary Based on 6,138 Call Center Workforce Management reviews Capterra data shows that buyers of attendance tracking software rank the following features as their top priorities: - **Clock In/Out** (**64%** of reviewers rated this feature as critical) - **Time Tracking** (**55%**) - **Timesheet Management** (**52%**) Shopl includes all three features that reviewers identify as most important: **Clock In/Out**, **Time Tracking**, and **Timesheet Management**. Together, these capabilities help businesses record employee hours accurately, manage work time more efficiently, and maintain organized timesheets, allowing teams to monitor attendance and payroll-related data with greater confidence. Clock In/Out 4.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Track employees' arrival and departure timings for payroll purposes Time Tracking 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Mobile Access 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Employee Scheduling 4.3 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Reporting/Analytics 4.6 (8) 75.00% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Attendance Management 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage attendance for classes, shifts, meetings, or events Shopl 30 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Leave Tracking: Manage and track employee attendance - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Overtime Calculation: Manage and record overtime hours for hourly employees - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sick Leave Tracking: Track and manage sick leave time - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time --- Get Advice We can help you find the software with the features you need. Features 4.0 (8) 4.0 Based on 8 reviews ## Pricing Value for money 4.4 (7) Free Trial [View pricing plan details](https://www.capterra.com/p/10011342/Shopl/pricing/) Basic $4.00 Per User,Per Month It includes: - Attendance - Schedule - Leave - Overtime - Journey Plan - Approval - Report Download Pro $7.00 Per User,Per Month It includes: - Notice - Survey - To-do - Posting board - Report Download - Chat - Data download - Attendance - Schedule - Leave - Journey Plan - Overtime Enterprise Contact Vendor for Pricing It includes: - Notice - Survey - To-do - Posting board - Report Download - Chat - Data download - Attendance - Schedule - Leave - Journey Plan - Overtime - API integration - White labeling Value for money 4.4 (7) 4.4 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 4.3 Based on 8 reviews Filter by rating 5(3) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KT Kikki T. Retail Management Manager Retail ### "Cps" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 19, 2023 Pros Report to PowerPoint or Excel, easy to use, mobile accessible. Cons Daily Sales Data cannot connect to target. Reasons for choosing Shopl Price Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BK Bumsu K. Strategy Director Consumer Electronics ### "Very competitive product for field sales operation" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 17, 2023 Have seen constant innovation of the platform Pros Strong functionalities based on client needs Cons Salary related calculation (payroll) is not part of the features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PB Petr B. CE Coordinator Consumer Electronics ### "Great app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 17, 2023 I really like this app. Every update I really enjoy trying and seeing new things after each update and trying to implement them. Pros I really like the To-do feature. There are several things to improve (filtering and sorting To-do in mobile app), but this is the best feature for gathering data. Cons The Report is limited - user unpleasant during report creation: you cannot move rows in the box. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BM Boris M. Head of FFM Retail ### "Czech FFM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 17, 2023 Overall we like using Shopl, even though there is another product offers to us Pros easy to set up new reports and databases Cons That the product is not custom made and changes are implemented to all branches = we can not influence needed modification. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RA Radostin A. Operation Strategy Manager Marketing and Advertising ### "Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 17, 2023 Good for reporting purposes, beside of this there is potential for improvement Pros You get a nice overview over employee status Cons no database funktionality, it isn´t able to cover all needs required in retail marketing Reasons for choosing Shopl It was already selected as i started using the software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DQ Danish Q. Technology Innovation Director Computer Software ### "Shopl is an excellent employee, data and reporting HUB - with weaknesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2023 Overall it is a very solid and helpful HUB that I would recommend to use. Pros I like most the overall product and that it functions as a hub for back office and field-force. I like that it is mostly free of bugs and issues. I like the general ideas of staff reporting. Cons I think the schedule is awkward to use in our case (e.g. when I open the schedule I never see something relevant because back office users always appear and they do not even have a schedule assigned in our case). I also think that the different types of reports, todos and surveys are partly redundant and sometimes confusing (when to use what and how exactly it works). What I like least is the inventory dashboard, because there is no real dashboard. When I open it in our case the first thing I see is: Nothing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NM Nancy M. Analista Marketing and Advertising ### "Reseña" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2023 Shopl ha crecido bastante, con los años ha mejorado muchísimo y es una herramienta que todos en la empresa gustan de usar. Pros La rapidez del dashboard, no se traba, la organización por módulos y el que permita descargar ppt Cons No existe un módulo para el área de training Reasons for choosing Shopl Las funciones Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SX Songchen X. Marketing Analyst Retail ### "Easy to track in a retail environment " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 8, 2023 Pros Very nice data visualisation layout, clean and clear Cons Sometimes it is not possible to delete in batches Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.