# Safari Portal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Safari Portal the right Travel Management solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10011413/Safari-Portal/reviews --- Safari Portal 5 (8) [View alternatives](https://www.capterra.com/p/10011413/Safari-Portal/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Safari Portal Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Safari portal" January 11, 2024 5.0 Great. I am happy for finding safari portal Pros Easy fast and well designed itineraries. Totally recommended Cons There was not enough material already uploaded for areas and hotels. Also no ferry options which is something we commonly book for travelers. Review Source Response from Safari Portal January 12, 2024 Thank you so much for taking the time to leave such a positive review! We are delighted to know that you are enjoying the platform and are also happy you found us. We will never be able to have content available for everything but it is so quick and easy to create your own and hyper-personalize with your own insights - and, we've got some exciting developments on our roadmap that we think you're going to love too 😉 AY Albee Y. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Just brilliant!" August 29, 2024 5.0 I've worked in the travel industry for over 20 years and haven't come across such a brilliant system. I have been most impressed with how quickly it took me to find my way around Safari Portal. It is very easy to use and offers everything you could want in an itinerary builder. The task manager is just fabulous and it means not missing any deadlines. For me what makes it, is the wonderful photography, clean layout and pre loaded information. I was delighted that I received a booking during my two week trial, so immediately signed up and haven't regretted it since. I actually get excited putting together new itineraries and love how quickly I can put together a look book. I know that Safari Portal will save me time and help me covert more bookings. Pros I love that it is so visual with beautiful photography, the descriptions are well written, it is well laid out, easy to use and it is so time saving. Having the task manager is almost like having an online PA Cons I would like in the Classic itinerary to be able to add flights and transfers in the initial quote rather than having to add them to the guest portal once the clients have booked. I would also like to be able to use more than one logo. Switched from [Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/) I much prefer the look of Safari Portal. Also having decent descriptions and photographs of properties is a massive help. Review Source Response from Safari Portal September 5, 2024 Thank you so much for your wonderful review! We're thrilled to hear how much you're enjoying Safari Portal and that it's made such a positive impact on your work. It's fantastic that the visual design, clean layout, and photography have helped you streamline your itinerary-building process. We're also glad to hear that the task manager is proving to be a time-saving tool for you. We truly appreciate your constructive feedback as well. We agree that being able to add in flights in the same way you can in Calendar builder in Classic would be great but unfortunately this is not logistically possible for a number of reasons, however you can add them in the guest portal. I'll also message you about adding more than one logo - this is possible. We're so pleased to hear you had a booking during your trial period and that Safari Portal has been instrumental in helping you convert more bookings. Than you again for the kind words and we look forward to continuing to support you 💞 SS Sona S. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Great way to build itineraries & ease of use for your clients. " December 18, 2023 5.0 Pros I like the clean style of the portal and itineraries. It is easy to send clients details about places they wish to go as well as pictures and images, and sometimes videos, as the clients can envision their trip. Cons The cost of Safari Portal is way too high considering others are charging less. I do not like the way you can not "confirm" a lookbook, it has to be an itinerary. Sometimes, clients just want information of where they are going, and the beauty of inserting dates and details for that is great, however it can not be confirmed. Review Source Response from Safari Portal January 8, 2024 Sona, thank you for your 5-star review! We're thrilled you're enjoying the thousands of pre-built content pages we have, featuring photos, videos, and text, as well as easily creating your own content at any time, adding in photos, videos, text (and more) wherever you'd like to. We are proud to offer such a robust tool to the industry. Regarding your concerns, it would be great to reconnect with you about best practices on when to utilize a lookbook versus an itinerary. Even at a proposal stage with a client, you could create a proposal itinerary (with or without dates) and then easily confirm that itinerary in our platform when your clients are ready. This would save you even more time than you are already saving with Safari Portal. We'd love to meet up with you to review this and will reach out to find a time! AH Alison H. CEO Luxury Goods & Jewelry Used the software for: 6-12 months ### "Happy customer" June 4, 2024 5.0 I love it, it is very intuitive and easy to use. Pros I like the ease of use and how the quotations look so professional. The flight API for loading flight times is such a huge time saver. Cons I would love to see some type of capability to export the tours and/or the ability to enter costs into each element so that it keeps a running total for you, and then then add in a percentage commission. I also think that the "CRM" could be beefed out more to provide more information within the portal. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Changed companies and started my own business. Review Source Response from Safari Portal June 11, 2024 Alison, we really appreciate your 5-star review! We're thrilled the professional aesthetics, UX, and flight API are making you more efficient. We are actually working on some developments now around more granular costings and more robust CRM offerings including deeper visibility across your entire client journey. More info to come in our future update emails about this, but we will keep you posted personally as well. Thank you again for partnering with us! JP James P. CEO Online Media Used the software for: Less than 6 months ### "Five star team and service " May 29, 2024 5.0 5 star team and committed to customer service and always with a smile 😃 Pros Ease of use and presentation quality and cost Cons Nothing really I am please with all facets of the product Switched from [Wetu](https://www.capterra.com/p/149603/Wetu/) Ease of use and style of platform is more modern Review Source Response from Safari Portal June 5, 2024 James, thank you for your 5-star review! We really appreciate the comment on our customer service - this is one of our pillars as we are super committed to each user having 1:1 training, check-ins, and access to our amazing and efficient Support team. We truly love providing this service and are thrilled you feel taken care of. Thank you for being a great user! KW Kristyne W. Travel Advisor Hospitality Used the software for: Less than 6 months ### "Game changer! Love Safari Portal!" January 11, 2024 5.0 I have only been using it for ~1 month and I'm blown away. I absolutely love it, and better yet, my clients are impressed by how good it looks! Pros I love how easy and quick it is to create stunning lookbooks and itineraries. I wanted to speed up my proposal and itinerary creation while making them look more professional and polished. Now, they look high-end and feel like they represent an actual luxury travel service that I provide. Cons Initially, the cost made me hesitant to consider Safari Portal, but the generous discounted rate feels very reasonable, and I literally use SP every day all of the time. It also has allowed me to consolidate other providers and just use one platform now for proposal and itinerary creation. Switched from [Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/) Previous software was not as professional looking, hated having to use multiple software Review Source Response from Safari Portal January 26, 2024 Hi Kristyne, thank you for leaving such a positive review! We're thrilled to hear that the system is saving you tons of time as well as elevating your itineraries for your clients - win win! We agree with you that the cost is reflected in the value received, just like you said: consolidating other platforms, quick creation and increased output, and saving hours and hours of time (and we know your time is worth lots). Thanks for being such a great user of ours! ST Shannon T. Marketing Manager and Reservationist Hospitality Used the software for: 6-12 months ### "Look no further" November 4, 2024 5.0 It is a pleasure to use and creates a highly professional product to share with clients. Pros It's incredible ease of use, beautiful aesthetic, impeccable quality in use and product output, potent capabilities, and amazing, super prompt support. Cons I only wish it could do even more such as reservation management. Review Source Response from Safari Portal November 11, 2024 Shannon, thank you so much for the 5-star review! We are thrilled to hear that our ease of use and aesthetics are exceeding expectations -- win-win to have great UI and UX! Our responsive and thorough Support team is something we are so proud of; ensuring you are completely taken care of. Thank you for your comment on reservations; our development team will take it under advisement. We are thrilled you're enjoying the system (and your clients are loving it too) and thank you for being a power user! RB Reid B. Advisor Hospitality Used the software for: Less than 6 months ### "Safari Portal is the Best" February 28, 2024 5.0 Pros There’s plenty of content! And it’s all good! The first itinerary I put together for a client confirmed right away and one of their first compliments was how great the itinerary presentation was! Cons Ugh. As a one person agency, it’s not cheap. Review Source Similar Products Featured ## Related categories [Travel Management](https://www.capterra.com/travel-management-software/)[Content Management](https://www.capterra.com/content-management-software/)[Dashboard](https://www.capterra.com/dashboard-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.