---
title: "Pin Routes Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Pin Routes Software - reviews, pricing plans, popular comparisons to other Route Planning products and more."
source_url: "https://www.capterra.com/p/10011446/Pin-Routes/"
page_type: "product"
language: "en"
---

# 

 Pin Routes Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Pin Routes

## What is Pin Routes?

Pin Routes is an advanced route optimization software for companies with fleets of commercial vehicles aiming for efficiency, savings and headache reduction. Suitable for companies with 10-10,000 vehicles. Primary, secondary and final mile. It lives in the cloud, is fully scalable, has an inviting & flexible UI, is accessible via APIs and is powered by industry leading algorithms. We’re confident that Pin Routes will impress you. Please book your demo: https://www.caci.co.uk/software/pin-routes/

## What is Pin Routes used for?

[Route Planning](https://www.capterra.com/route-planning-software/)[Logistics](https://www.capterra.com/logistics-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Pin Routes?[Manage this product listing](https://www.g2.com/products/pin-routes/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pin Routes

4.5 (6)

VS.

[4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (6)

Ease Of Use

4.6 (88)

Value For Money

4.6 (5)

Value For Money

4.4 (87)

Customer Service

5.0 (6)

Customer Service

4.6 (87)

## Pin Routes alternatives

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[Curri](https://www.capterra.com/p/10026574/Curri/)

[4.8 (88)](https://www.capterra.com/p/10026574/Curri/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10026574/Curri/)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)

[4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)

[4.6 (268)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

Starting price

$35.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161579/OptimoRoute/)

[View all alternatives](https://www.capterra.com/p/10011446/Pin-Routes/alternatives/)

## FAQs about Pin Routes

Overview

### What company size and specific industries is Pin Routes built for?

Pin Routes is designed for companies with commercial vehicle fleets ranging from 10 to 10,000 vehicles, especially those handling primary, secondary, and final mile operations. It serves a range of sectors, including 3PL providers, retail businesses, and wholesale pharmaceutical companies.

Features and Usability

### What are the key features of Pin Routes?

Pin Routes offers route management, route optimization, and scheduling for delivery planning, along with dispatch management and driver management for fleet coordination. It also includes location tracking, GPS, geofencing, driver ETA, route history, and reporting and analytics, plus API access, cross docking, and 3PL management.

Getting Started and Support

### What training and onboarding options does Pin Routes offer?

Pin Routes provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover shared training sessions, documentation offers written reference material, and videos provide visual self-paced learning resources.

Getting Started and Support

### What customer support options does Pin Routes offer?

Pin Routes provides email/help desk, a knowledge base, phone support, and chat. No reviewer feedback about support quality is available here, so no claims can be made about response times, helpfulness, or common frustrations. The support options can be listed, but user experience details are not provided.

## Features

AI summary

Based on 1,634 Route Planning reviews

Capterra reviewers highlight these as the features buyers care about most when choosing route planning software:

-   **Delivery Tracking** (**54%** of reviewers rated this feature as critical)
-   **Mobile Access** (**58%**)
-   **Scheduling** (**53%**)

Pin Routes supports **Delivery Tracking** and **Scheduling**, giving dispatchers and operations teams better visibility into order progress and more control over delivery timing. However, it does not include **Mobile Access**. Instead, it offers other important features that reviewers also value, such as **Route Optimization** (**54%**) and **GPS** (**52%**), which help businesses plan more efficient routes, monitor vehicle locations, and keep deliveries on track while reducing wasted time and fuel.

Scheduling

4.0 (1)

300.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Route Optimization

4.3 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Finding the most optimal routes for drivers based on various factors and constraints

GPS

4.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Dispatch Management

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Geographic Maps

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Visualize locations on a map

Driver Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track all personnel who operate company vehicles

Pin Routes 14 features

### All Features
- 3PL Management: Outsource and manage third party logistics
- API: Application programming interface that allows for integration with other systems/databases
- Cross Docking: Unload incoming material to outbound vehicles with little or no storage between
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Driver Management: Track all personnel who operate company vehicles
- For Freight Operations: Intended to be used by freight brokers and logistics companies
- Geographic Maps: Visualize locations on a map
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Scheduling: Plan availability and assign specific time slots for tasks and resources

---

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Features

4.3 (6)

4.3

Based on 6 reviews

## Pricing

Value for money

4.6 (5)

### Starting price

Free trial not available

Value for money

4.6 (5)

4.6

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

4.5

Based on 6 reviews

Filter by rating

5(3)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PL

Paul L.

Transport Supervisor

Medical Devices

### "PinRoutes - A review on behalf of Micronclean"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 28, 2024

We have now been using Pin Routes for a few months and have already seen the benefits. It has allowed us to streamline our delivery service reducing miles and therefore our fuel usage. As a company currently pushing hard to reduce our carbon footprint, and improve the way in which we impact the environment overall, this has been hugely valued.

Pros

Although there is clearly still improvements to be made the software is, for the most part, quite intuitive and is evidently going to be a very capable bit of kit. Having the ability to plan multiple routes from multiple depots is a game changer for us. Add to this the ease with which delivery jobs can be moved from one route to another and you have yourself a must have tool.

Cons

One of the things that we would personally like to see changed is the on screen display. The options for splitting the screen are a little too limited and it would be great if each window had a 'docking' option to allow them to be split across multiple screens.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BP

Ben P.

Transportation Coordinator

Consumer Goods

### "Upgraded to PinRoutes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2024

Overall, great product and very user friendly.

Pros

Ease of route manipulation and seamless passing from PinLive to PinRoutes and back again. Easy transition from Truckstops.

Cons

The number of settings that can be adjusted to manipulate routes is intimidating but once comfortable, it becomes very easy to use.

Alternatives considered

[3G Transportation Management](https://www.capterra.com/p/251331/3GTMS/)

Reasons for choosing Pin Routes

PinRoutes took into consideration our unique challenges as a company as opposed to dictating a new way of doing things.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EM

Elsie M.

Dispatcher

Wholesale

### "It's an upgrade for the most part from what we used before.."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 16, 2024

Pros

I like how you can return later to an already scheduled truck and adjust it or look at the details of how it was scheduled, instead of starting all over.

Cons

Sometimes the system gets very confused with time off and waiting time and it keeps forcing waiting time where it is not necessary. It can be tedious to go through and correct this so a lot of waiting time is not forced into the schedule.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

Sr. Logistics Engineer

Transportation/Trucking/Railroad

### "PinRoutes Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 15, 2024

Pros

The optimizer is strong and customizable enough that you can get easily get creative with the output you are trying to get, yet not too "open-ended" that you are having to load nuisance data.

Cons

System is slightly lacking on trailer tracking, yet this was a low priority in our decision making.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JL

Justin L.

Dispatcher

Transportation/Trucking/Railroad

### "Very happy with product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 15, 2024

We have had a very successful transition from Truck stops to pin routes and have worked out a lot of the kinks in the way we use the system with the very helpful support team, and I am very happy using the Pin Routes programming.

Pros

I enjoy being able to load all of our jobs into one scenario and move them around to what truck fits best, the optimize option is handy as well to see scenarios that you might not have thought of in the beginning.

Cons

Sometimes it can be difficult to get the system to give the correct amount of drive time vs time off and have it meet some of our more crucial time windows.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AB

Andy B.

Transport Manager

Transportation/Trucking/Railroad

### "Excellent Package"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 19, 2023

First Class service from the Start. Real Friendly staff

Pros

The ongoing support from the team at pin Routes was exceptional. A few teething problems were put right without any Issue

Cons

Would be better if the routing could go to the furthest point first

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

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