--- title: "Kilo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kilo Software - reviews, pricing plans, popular comparisons to other Gym Management products and more." source_url: "https://www.capterra.com/p/10011551/Kilo/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Kilo Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Kilo ## What is Kilo? Kilo builds software that grows gyms. We build websites, automation software, and gym management software. ## What is Kilo used for? [Gym Management](https://www.capterra.com/gym-management-software/)[Fitness](https://www.capterra.com/fitness-software/)[Club Management](https://www.capterra.com/club-management-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 70 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $175 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Fitness / 2026 - Club Management / 2025 - Gym Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Club Management / 2025 - Fitness / 2025 - Gym Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Club Management / 2026 - Fitness / 2026 - Gym Management / 2026 Do you work for Kilo?[Manage this product listing](https://www.g2.com/products/kilo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kilo 5.0 (70) VS. [4.9 (244)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting Price $175 Flat Rate, Per Month Starting Price $129 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (70) Ease Of Use 4.8 (244) Value For Money 4.9 (67) Value For Money 4.7 (240) Customer Service 5.0 (67) Customer Service 4.9 (240) ## Kilo alternatives [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Wodify](https://www.capterra.com/p/159663/Wodify/) [4.5 (167)](https://www.capterra.com/p/159663/Wodify/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159663/Wodify/) [ClubRight](https://www.capterra.com/p/160550/Club-Right/) [4.8 (194)](https://www.capterra.com/p/160550/Club-Right/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160550/Club-Right/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [4.0 (2,997)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/40229/MINDBODY/) [View all alternatives](https://www.capterra.com/p/10011551/Kilo/alternatives/) ## FAQs about Kilo Overview ### What problems does Kilo solve? Kilo solves fragmented gym operations by bringing membership management, automated billing, class scheduling, client communications, lead campaigns, and website updates into one system. Boutique gym owners, microgym operators, coaches, and sales teams benefit from less spreadsheet work, clearer member records, easier class sign-ups, and more consistent lead-to-member follow-up. Answer based on 27 reviews Overview ### Which roles and teams benefit most from Kilo? Kilo is most used by business owners, founders, CEOs, and general managers who need visibility into daily operations and team priorities. Software engineers and project managers benefit from organizing technical work and tracking delivery. Content, HR, security, and fitness professionals use it to manage specialized workflows, responsibilities, and client or staff activities. Answer based on 70 reviews Overview ### What company size and industries is Kilo built for? Kilo is for small fitness businesses, with 86% of reviewers from small companies and 73% in Health, Wellness and Fitness. It is designed for boutique fitness studios, semi-private training gyms, and CrossFit gyms, while also serving midsize businesses (11%) and supporting gym management, the primary use case for 80% of reviewers. Answer based on 70 reviews Features and Usability ### What are the key features of Kilo? Kilo includes gym-focused membership management for viewing member packages, upcoming sessions, and next steps. Online booking and calendar management support consultation and reservation scheduling, while mobile access helps staff and prospective leads stay connected. Marketing automation provides campaign templates and retention communications, alongside CRM and lead management. Answer based on 23 reviews Pricing ### How well does Kilo handle gym billing and payments? Kilo automates billing and payment workflows to reduce administrative work, support member management, and improve financial accuracy. Gym owners find recurring billing especially useful for saving time and tracking business operations. Some businesses need more flexible à la carte invoicing, online checkout improvements, or broader regional payment options as billing features continue to develop. Answer based on 13 reviews Pricing ### How much does it cost and what fees or limitations are included? Kilo starts at $150 per month flat rate for Gym Management Software. The Gym Website costs 175 monthly, Gym Lead Machine 375, and the Kilo Bundle 450. No free plan, trial, or additional fees are listed. Reviewers report savings versus separate tools, though Gym Lead Machine can require onboarding time and a learning curve. Answer based on 10 reviews Getting Started and Support ### How good is Kilo customer support? Kilo provides responsive, hands-on customer support for setup questions, account issues, and day-to-day software guidance. Gym owners value timely replies, practical troubleshooting, and screen-recorded walkthroughs rather than generic help articles. Some users encounter occasional glitches or mobile lag, but support teams generally communicate clearly and work to resolve reported problems. Answer based on 17 reviews Features and Usability ### How easy is Kilo to use for gym management? Kilo makes everyday gym management approachable with intuitive tools for billing, scheduling, automation, and client organization. Gym owners, including less technical operators, often find it reduces spreadsheet work and simplifies daily processes. Its broad customization and feature set can feel overwhelming during setup, so onboarding videos, support, and an admin-minded teammate help. Answer based on 28 reviews Features and Usability ### What features does Kilo offer for gym owners? Kilo brings gym management, CRM, marketing automation, communications, reporting, and client tracking into a single platform. Fitness business owners value having practical tools for daily operations without relying on separate systems. The feature range takes time to learn, and some users want faster releases for requested functions, mobile access, or onboarding guidance. Answer based on 14 reviews ## Features AI summary Based on 1,180 Gym Management reviews Capterra data shows that buyers of gym management software rank the following features as their top priorities: - **Membership Management** (**60%** of reviewers rated this feature as critical) - **Payment Processing** (**65%**) - **Mobile Access** (**50%**) Kilo supports all three features that reviewers rate most highly: **Membership Management**, **Payment Processing**, and **Mobile Access**. Together, these capabilities help businesses manage member records, handle transactions more efficiently, and give staff and members flexible access on the go, allowing teams to run daily gym operations with less manual work and better member service. Membership Management 4.8 (35) 71.43% of 35 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Mobile Access 4.4 (34) 82.35% of 34 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Booking 4.9 (33) 72.73% of 33 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Billing & Invoicing 4.8 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Online Registration 4.8 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Real-time registration over the web For Gyms 5.0 (42) 76.19% of 42 reviewers that rated this feature as important or highly important Intended for sports & fitness gyms Kilo 71 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fitness Performance Tracking: Tracks fitness and exercise performance - Fitness Plan: Create custom workout plans for your clients based on their specific goals - For Gyms: Intended for sports & fitness gyms - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Booking: Make reservations on the go through a mobile device - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Push Notifications: Trigger clickable pop-up messages - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Team Management: Organizing a group of people to accomplish a task - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.8 (70) 4.8 Based on 70 reviews ## Pricing Value for money 4.9 (67) [View pricing plan details](https://www.capterra.com/p/10011551/Kilo/pricing/) Kilo Gym Website $175.00 Flat Rate,Per Month It includes: - gym website - website - lead capture Gym Lead Machine $375.00 Flat Rate,Per Month It includes: - lead capture - lead follow up - social media scheduler - landing pages - marketing automation Kilo Bundle $450.00 Flat Rate,Per Month It includes: - gym website - marketing automation - gym management software - lead follow up - marketing automation - landing pages - social media scheduler - billing - class management - class reservations - lead capture - appointment reservations - member management Kilo Gym Management Software $150.00 Flat Rate,Per Month It includes: - billing - class management - class reservations - member management - appointment reservations - gym management software - payroll Value for money 4.9 (67) 4.9 Based on 67 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (67) 5.0 Based on 67 reviews ## User reviews Overall rating 5.0 Based on 70 reviews Filter by rating 5(69) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JC Jesse C. Owner Founder Professional Training & Coaching ### "Perfect service and product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2025 The support team goes thoroughly through the management of the software and it has been a joy to work with them. The tools given have helped improved my efficiency as a gym owner. A lot less spreadsheets are needed. Pros The software is perfect for what I need to successfully manage clients and track measurable progress through the metrics given. Great value for money with above and beyond support. Cons The only down side would be there is a learning curve, like any new software. However a video library is given for assistance along with a quick responsive support team along with zoom meetings to walk through any problems you might have. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JH Jon H. CEO Health, Wellness and Fitness ### "Best Client Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2025 Switching to KILO has been one of the best decisions I’ve made for my gym. The software is simple, intuitive, and has completely streamlined how we manage memberships, scheduling, and communication. My clients love how easy it is to sign up for classes and track their progress, and my coaches appreciate how organized everything is on their end. What used to feel overwhelming now runs smoothly, giving me more time to focus on actually coaching and growing my business. KILO has truly elevated the experience for everyone involved, and I couldn’t recommend it highly enough! Pros KILO makes running a gym stress-free! My clients and coaches love how seamless and simple it is to use. Cons Some of the features I want are already in production and development or on the horizon for launch later this year. The developers have a pulse on what gym owners actually want. Switched from [Wodify](https://www.capterra.com/p/159663/Wodify/) WODify didn’t provide me with the tools I need to provide a top tier service to my clients Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LS liz S. CEO Health, Wellness and Fitness ### "KILO customer service outstanding" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2025 Gym lead keeps me connected with members with ease, saves me time, therefore money with their comprehensive autoflows. Personable support team! Pros KILO service and support is outstanding. I appreciate that they are working weekly to add features that support their current customers needs and requests. Love the team. Cons the expansion of the GMS billing in the software is a little limiting for al la carte invoicing and scheduling, but optimistic they will get there as they are progressive at building out features. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) teach support, financial, streamline products Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CF Cody F. Owner Health, Wellness and Fitness ### "10/10 recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 19, 2025 Every step from my data transfer to the current day has been seamless. The answer to practically any question you could have is available in their help library, and if you can’t find it or fix the issue they have always been able to assist me within 24 hours. Pros The customer service is phenomenal. To the point where they will open up my account and send a screen recorded video demonstrating how to perform tasks. Cons I have yet to have a single bad experience. My only issue I have had has been scheduling appointments long term, but with recent updates they have fixed that issue. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Customer service, along with far superior lead nurture. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GM Gabriel M. Owner Accounting ### "Kilo GLM and GMS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2025 A+, and the future is bright beacause they always throw out new feature. The \[sensitive content hidden\] really care about her clients. Pros The customer service reactivity and capacity to help us and solved problems. The software possess all the features that a professional business need! Cons Been with them from the start , i just dont like to speak to multiples people. But i recognize that multiples specialist solved really quickly your problem. Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Kilo is offering better customer support Alternatives considered [PushPress](https://www.capterra.com/p/172781/PushPress/) Reasons for choosing Kilo Because we know them more, and push-press is similar to kilo Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RT Rich T. Owner and operator Health, Wellness and Fitness ### "10/10 would recommend getting on the bandwagon now (not later)" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2025 A bit of a learning curve at first but the customer service & help behind the scenes is the best I’ve ever had. They so clearly care about the client and are working very hard behind the scenes to upgrade ever piece of this intricate system. Pros Kilo’s ability to listen & take action on feedback. Same with questions, They so quickly fire back a helpful loom with a step by step. Cons The user interface on the app is a little raw and challenging to learn however each month they are making updates and upgrading it piece by piece - it will undoubtedly be a masterpiece in no time! Switched from [PushPress](https://www.capterra.com/p/172781/PushPress/) I had a conversation with the owner and she made me feel like she cared about my business & mission, and could help. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RC Ruth C. Owner Health, Wellness and Fitness ### "Great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2025 Pros Great customer service. Owned and led by people who understands the needs of gym owners. Always being innovative and competitive in what they are offering. Cons Just waiting on workout tracking so we can have all our software in one so it's easier to manage our members. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MC Mary C. General Manager Health, Wellness and Fitness ### "We love Kilo!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 Pros The customer service is incredible! The system is easy to use and any time we have questions or need help their team is right on it. Cons We started with Kilo very early in their development stages, so some features have taken longer to come out than I would like. Switched from [Wodify](https://www.capterra.com/p/159663/Wodify/) We'd been using GLM for awhile and Kilo integrated with GLM which was incredibly helpful. Also the cost was much less. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JB Jared B. CEO Health, Wellness and Fitness ### "Top-notch customer service. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 21, 2025 We've been a long time user of Kilo and we don't plan to change that any time soon. We've been able to make important business decisions based on the data that Kilo offers our business. Pros Customer service is out of this world. I honestly can't think of another company who does it better! The response time is top notch on any customer inquiry. Cons This isn't a Kilo problem but more so an 'us' problem, the software can be so big that it's tough to optimize with our entire team. There is so much that can be done; customization, automation, etc. that sometimes it can be overwhelming. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PD Peter D. Owner Health, Wellness and Fitness ### "Kilo is Perfect" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2025 Its been fantastic. \[sensitive content hidden\] really know the industry and how to get the most for their clients. Pros The service, anytime i have a question, they help immediately. Always ready to help me. Which is great because i need things spelling out to me. Cons There hasnt been anything i dont like. It mkaes my life so much easier. Before Kilo i struggled with organisation as well as putting systems in place. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/10011551/Kilo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [LegitFit vs Kilo](https://www.capterra.com/compare/190526-10011551/LegitFit-vs-Kilo)[Wodify vs Kilo](https://www.capterra.com/compare/159663-10011551/Wodify-vs-Kilo) [Mindbody vs Kilo](https://www.capterra.com/compare/40229-10011551/MINDBODY-vs-Kilo)[WodBoard vs Kilo](https://www.capterra.com/compare/267086-10011551/WodBoard-vs-Kilo)