# Page 3 | Kilo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Kilo the right Gym Management solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10011551/Kilo/reviews --- Kilo 5 (70) [View alternatives](https://www.capterra.com/p/10011551/Kilo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Kilo ## Showing most helpful reviews Showing 51-70 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Ashley S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Gym Owners - THIS IS THE BEST INVESTMENT WE'VE MADE!!" August 8, 2023 5.0 Their support team is the best in the space with fast response times, kindness, and a willingness to help and go the extra mile for clients. Pros Kilo's software does what it says it will do AND MORE! The power of this tool to improve the gym industry is tremendous. It is a well kept secret; it is by far the highest ROI on software/technology that our gym has made (and we have experience with many of the top players). Cons Kilo is an incredibly powerful tool. To take full advantage of the software, you will want an admin on your team to handle the set up and management. However, Kilo delivers their software ready to "plug and play" so you only are exposed to as much complexity as you desire. It is delivered ready to go live "out of the box," but admin-minded users can dive in deep, if desired. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reason for choosing Kilo Kilo had far superior software capabilities and way more breadth of service. Usually there are compromises made when you have as much breadth as they do, but it is NOT the case with Kilo. They do everything in their suite remarkably well. Review Source MT Matt T. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best Seeks Best" July 19, 2023 5.0 3 years in, with 3 businesses….I use their product/services all day, every day. I’m not quite at the tattoo on my body level, but they did send my pup a custom bandana which is a good stage for our relationship currently. Pros From a functional perspective, Kilo checks the boxes most important to me.- Easy to use- Easy to train new team members to use- Customizable- Saves time- Highly organized- Saves costs of other softwares- Unmatched customer service - Education on their features to make my life easier and save my teams time- They make me laugh and smile 🤠 Cons I really wish Kilo could be used in all areas of my life:- Investing- Fitness- DatingMaybe it’s an unreasonable ask…but everything gym related I thought was unreasonable, they’re created + delivered without being asked sooooo I wouldn’t rule it out TBH. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Kilo appeared to be a better value at the time…it was one of the best decisions I’ve made for my businesses. Review Source CM Chris M. CEO of Raise the Bar Fitness Health, Wellness and Fitness Used the software for: 2+ years ### "Affiliates - you need Kilo" August 11, 2023 5.0 Every time I interact with the team it’s a pleasure. Kaleda had done a fabulous job growing her team. Pros The product is intuitive and easy to use. It automates the lead process and brings the client through the doors. Saves money compared to buying 3 different component and having them integrated. Love me some Kilo Cons I like everything about it! There is not a thing about that I don’t like. Switched from [UpLaunch](https://www.capterra.com/p/228653/UpLaunch/) All in one program Review Source DF Dana F. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Kilo understands what we need " July 20, 2023 5.0 Pros The customer service is top notch. They are quick to respond and understand our industry. Cons Keeping in mind they we were early adopters while they were still in beta, we really really would like them to have an app. There are also some functionality features we would like. The good news is they responsive and I’m confident these will be in future offerings. Review Source Response from Kilo July 20, 2023 Thanks for the honest review, Dana. You have been instrumental in helping us create a good product for gym owners. Thank you for being a beta client and coming on this journey with us. I know that you have given this feedback to our development team as well and they have put a lot of your suggestions on the road map. Thanks again! BF Brian F. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Activate - Kilo review" July 19, 2023 5.0 Outstanding. Simply the best business we have dealt with as a small gym business. Pros Simple to implement, straightforward to use. This product is so accessible that my staff are onboarded using it x5 times faster than any other software we use.It is highly effective at what it does! Cons Nothing so far, payment options for European banks would be next step for us. Review Source Response from Kilo July 20, 2023 Thanks so much for this amazing review of Kilo, Brian! We love that you have your staff involved and it allows them to do their job more effectively. As always, please let us know if there is anything we can do to make your life, as a gym owner, easier. AF Andrew F. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use and customize. Great customer service!" August 2, 2023 5.0 Lead generation, appt scheduling, and sales mostly. Pros We love how easy Gym Lead Machine is to use, manage leads and campaigns, as well as make changes to our website. Cons I would prefer a few more custom options for running reports. Like for leads received over custom time frames, the quality of those leads, and being able to categorize/rate leads from hot to cold. Reason for choosing Kilo Website was faster and better equipped with SEO, more professional looking. Switched from [UpLaunch](https://www.capterra.com/p/228653/UpLaunch/) Seemed like our website and marketing was stale. Website customizations were difficult. Review Source Chris C. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Gyms need CRMs before they need anything else!" September 25, 2023 5.0 amazing. exactly what we need. Pros Kilo doesn't have a bunch of features that gym owners don't need. Everything is built to match exactly what a gym needs. Cons I don't have any cons to mention about Kilo. Review Source WS William S. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Scary Good" July 21, 2023 5.0 Pros Award winning customer service.Innovative company, always looking to give the gym owner an edge.Knows the business of fitness and understands the customer. Cons None at all. Wish I had thought of it and created it myself, lol. Review Source JC Joanne C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Don’t hesitate " July 19, 2023 5.0 Excellent customer service! Pros This product has streamlined my business and made my customer experience so much smoother. Cons Would like to see more integration with marketing and products like Wodify. Review Source Response from Kilo July 20, 2023 Thanks, Joanne! We are happy to see that Kilo has help streamlined your gym for new leads and customers. As for integrations, you'll see our gym management software dropping very soon! We can't wait to show you what we are building! Thanks again. Pankaj K. senior software engineer Computer Software Used the software for: 1-2 years ### "A complete gym management solution" October 28, 2023 5.0 Pros Kilo is an all-in-one solution. This saved me time and money by eliminating the need to use multiple software systems. I was able to manage my entire gym business from one platform, which made my life much easier. Cons The software is complex and it took me some time to learn how to use all of the features. However, once I got the hang of it, I found Kilo to be very easy to use. Review Source RA Ryan A. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Underpriced and Overdelivered" July 19, 2023 5.0 Pros I love the customer service. If I ever need anything they are quick to respond, and even volunteer to help me implement it when I can't figure something out. Cons Sometimes the mobile chat is a little lagged. Other than that, we love it. Reason for choosing Kilo Not applicable Review Source Response from Kilo July 20, 2023 Ryan, thanks so much for this review. We take a lot of pride in our customer service, so your words mean a lot to us. We look forward to continuing to serve you and your gyms for years to come! RS Rohit S. Senior software engineer Computer Software Used the software for: 6-12 months ### "Unlock the Full Potential of Your Gym with Unparalleled Management Software" November 18, 2023 5.0 Pros If you're looking for a gym management solution that will make your life easier and help your business grow, then look no further than Kilo software. Cons I think Kilo software could use a more streamlined checkout process for online bookings. Review Source SK Sasha K. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent gym software" July 18, 2023 5.0 Best customer service on the planet. Pros This product helps us grow and manage our boutique fitness business. They are GOOD at websites, marketing, communications, and lead management, so I don’t have to worry about that stuff! Cons No workout tracking, but sugarwod is working well for that! Review Source Response from Kilo July 20, 2023 Thanks so much for your review, Sasha! We are thrilled to hear that running your gym is easier with Kilo websites & marketing automation. We're looking forward to blowing your socks off with our gym management software very soon! Krishna T. Associate software Information Technology and Services Used the software for: 6-12 months ### "A Gift for Fitness Freaks" November 12, 2023 5.0 Pros It is designed such a way that helps to stay fit with notifications and live tracking and is made gym management so easy. Ui looks very cool. Cons As it comes up lot of features the customer support resolution varies with respect to the ticket. Review Source GW Gary W. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Kilo Grows your business with you" July 18, 2023 5.0 Excellent Kilo does exactly as it saying on the tin. It will help you and your business grow and save time Pros The ease of onboarding and support from the team. It works without me. Cons Nothing that dosn’t take a little bit of time to set up. Review Source Response from Kilo July 20, 2023 Thanks for your review, Gary. Making gym owners' lives easier is our mission! BG Barasa G. Security personel Security and Investigations Used the software for: 2+ years ### "Very good for fitness" October 24, 2023 5.0 My fitness good because of kilo Pros The app is designed to help one stay fit by completing daily fitness exercise Cons I have nothing much to say ,I only recommend that kilo is the best Review Source TK Tucker K. Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Crossfit showdown review" July 18, 2023 5.0 Great experience Pros I like their professionalism and excellence in service. Their customer support is great. They’ve got great automations that help with lead nurture Cons It would benefit from a better onboarding process to teach all of the features Review Source Response from Kilo July 20, 2023 Hey Tucker! Thanks so much for your review. We take a lot of pride in our customer support team. We also hear you on the onboarding process - We've recently added new client onboarding webinars in addition to your 1:1 onboarding call and 1:1 onboarding check-in. We've also added monthly Master Classes to the calendar; I hope you've had a chance to check them out. Your feedback makes us strive for BEST. Thanks again. VB Vibhu B. Project Manager Marketing and Advertising Used the software for: I used a free trial ### "Best Gym Management " December 19, 2023 5.0 My overall experience are positives in this application best application find best result. Pros This application is designed to enhance your daily gym activities and provide the best possible results. It offers high-quality services, well-trained trainers, and instructional videos. Additionally, this application is user-friendly and produces excellent results. Cons I am not dislike any thing in this application all the things are good Review Source SH Sam H. Co-Owner Professional Training & Coaching Used the software for: Less than 6 months ### "Super dynamic software and Amazing customer service " August 7, 2023 5.0 So far we've had an amazing experience with Kilo! They have the best customer service I have ever experienced (especially in tech). Pros The customer service and easy to use UI Cons Not at this time. We have not been using Kilo long enough to assess any potential deficits for our specific use cases. So far so good! Review Source MS Mubah S. Sr. Content Writer Marketing and Advertising Used the software for: Less than 6 months ### "Fitness management's tool" December 5, 2023 5.0 Pros This application provides affordable and effective gym management and training sessions for improved fitness. Cons Not find any issues in this application Review Source Similar Products Featured