# ExaCare Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ExaCare Software - reviews, pricing plans, popular comparisons to other Assisted Living products and more.

Source: https://www.capterra.com/p/10011584/ExaCare

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# 

 ExaCare Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ExaCare

## What is ExaCare?

ExaCare is a cloud-based software tailored for the evolving needs of the Senior Living industry. We offer a comprehensive platform that combines Electronic Health Records (EHR), Electronic Medication Administration Records (eMAR), Billing and a user-friendly Customer Relationship Management (CRM) system into one, simple solution. ExaCare isn't just software; it's an end-to-end operating system crafted to improve resident care and streamline community operations. Our suite supports sales, marketing, operations, clinical teams and resident care needs, making communication seamless and improving your community. Our platform is accessible across all devices like PCs, Macs, phones, and tablets, ensuring functionality without complexity. With ongoing support and local customization, we cater to diverse community needs. ExaCare integrates with communities and pharmacies, to reorder medications, while reducing errors and enhancing resident outcomes. Our software as a service (SaaS) pricing

## What is ExaCare used for?

[Assisted Living](https://www.capterra.com/assisted-living-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ExaCare

5.0 (1)

VS.

[4.6 (172)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.7 (172)

Value For Money

5.0 (1)

Value For Money

4.5 (141)

Customer Service

5.0 (1)

Customer Service

4.9 (169)

## ExaCare alternatives

[4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (49)](https://www.capterra.com/p/163319/StoriiCare/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10011584/ExaCare/alternatives/)

## FAQs about ExaCare

Overview

### What company size and specific industries is ExaCare built for?

ExaCare is designed for assisted living and memory care operators and caregivers, making it best suited for businesses in senior care. The target company size is typically organizations running these specialized care environments, rather than general-purpose businesses or unrelated industries.

Features and Usability

### What are the key features of ExaCare?

ExaCare offers access controls and user management, an activity dashboard, scheduling and task scheduling, admissions management, care plan management, patient records management, charting, document management, billing and invoicing, claims management, compliance management, alerts and notifications, reporting and statistics, and a self service portal.

Getting Started and Support

### What training and onboarding options does ExaCare offer?

ExaCare provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance for teams getting started.

Getting Started and Support

### What customer support options does ExaCare offer?

ExaCare provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond the listed channels.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Attendance Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Charting

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Compliance Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

HIPAA Compliant

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Incident Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

ExaCare 47 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Handle the registration and admission process for existing and new students

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Track the attendance of specific individuals or groups

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Any form of examination or diagnosis performed for the purpose of medical treatment.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Create and securely store digital patient records

Plan events and/or activities

Plan, manage, and track the financial activities of an individual or organization

Specifically for long term care providers

Providing medical care for elderly patients

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage and track all disruptions and incidents

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Meal and snack planning, scheduling and distribution

Manage billing and payments for a healthcare provider

Access to patient medication history data

Access software remotely via mobile devices

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

System of devices or tools that help perform, test and capture patients' diagnostics in real-time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track the amount of money spent on a certain product or with a certain supplier

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Track and manage the scheduling of tasks

Manage, record and track all business exchanges in form of money and its related interactions in the system

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Free trial not available

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MG

Marissa G.

Senior Regional Sales Specialist

Hospital & Health Care

### "ExaCare is amazing!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2024

The people that run and sell it are brilliant. The product is one of a kind. The price is excellent for the value you get. On all accounts, they’re knocking its out of the park here.

Pros

The all in one platform helps to paint such a clear picture of business operations when it comes to areas of opportunity or great strength. Another thing I love about it is the built in accountability with electronic charting and tracking. This platform is a game changer!

Cons

There is a lot to it, so learning and navigating the platform can take awhile. Other that that, I can’t think of anything.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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