# UniFi Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is UniFi the right Accounting solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10011612/FinanSys-Apps/reviews

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UniFi

4.5 (27)

[View alternatives](https://www.capterra.com/p/10011612/UniFi/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of UniFi

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

EO

Enakeno O

ACCOUNTANTOil & Energy, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Ease of use, intuitive interface, and robust accounting features made UniFi a practical and user-friendly solution for financial management and tracking.“

December 11, 2024

EO

Enakeno O

ACCOUNTANTOil & Energy, 501 - 1,000 employeesUsed the software for: 1-2 years.

“One of the main drawbacks of UniFi is its frequent logon difficulties, which can disrupt access and make troubleshooting more time-consuming than expected“

December 11, 2024

HJ

Hanson J

Finance ManagerReal Estate, 11 - 50 employeesUsed the software for: 6-12 months.

“User friendly interface, intuitive platform, provides efficiency to our internal approval processes“

December 17, 2024

AS

Anousha S

General ManagerComputer Software, 11 - 50 employeesUsed the software for: More than 2 years.

“it's difficult to read from ipad and iphone“

December 19, 2024

HB

Helen B

Project AccountantReal Estate, 51 - 200 employeesUsed the software for: Less than 6 months.

“It's easy for me as an administrator to navigate, and I can resolve some issues myself.“

December 17, 2024

AB

Amile B

AP ControllerChild Day Care Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“It's not too user friendly and a bit messy.“

December 11, 2024

SB

Samantha B

ManagerInvestment Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Easy to use and responsive but there a re limitations with viewing attachments.“

December 10, 2024

## Showing most helpful reviews

Showing 1-25 of 27 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MJ

Michael J.  
Head of Finance Operations  
Financial Services  
Used the software for: 2+ years

### "A suite of configurable and user friendly finance applications"

December 16, 2024

4.0

Really good, as mentioned the team at UniFi are always open, available and knowledgeable. The product continues to improve and still think we are only scratching the surface with what is possible with the tools available.

Pros

Building out some great features (audit logging features, OCR for purchase invoices, dashboard financial reporting capabilities) which is making it a comprehensive finance ERP tool. The Q&A Excel add-on is a powerful tool for financial reporting and is what we have been able to build our financial reporting packs out from. The Purchase Invoice app enables cost centre approval workflow and finance checks at various stages and is really configurable and user friendly. The support team is also great (chase the sun cover and fast response times) and the UniFi team generally is open and available to listening to any ideas for improvements for the product / overcoming any challenges that we are facing.

Cons

There is a lot of development still going on with the product so there are still occasional system bugs/issues which rear their head (and which the service team are most often really quick to remediate)

Switched from

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

better reporting and insights required, improved visibility around journal backup, ability to split business units and financial reporting hierarchies

Review Source

EO

Enakeno O.  
ACCOUNTANT  
Oil & Energy  
Used the software for: 1-2 years

### "Review: OML 11 Accountant"

December 11, 2024

5.0

My overall experience with UniFi has been satisfactory, offering a reliable and user-friendly platform that streamlines processes, making tasks manageable and efficient for daily operations

Pros

Ease of use, intuitive interface, and robust accounting features made UniFi a practical and user-friendly solution for financial management and tracking.

Cons

One of the main drawbacks of UniFi is its frequent logon difficulties, which can disrupt access and make troubleshooting more time-consuming than expected

Switched from

[SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)

Pricing feature and ease of use of the product

Review Source

AS

Anousha S.  
General Manager  
Computer Software  
Used the software for: 2+ years

### "General Manager"

December 19, 2024

3.0

Good but limited in terms of GUI Gettign better in terms of bug fixing

Pros

Facility to build new apps Integration with Sun

Cons

\- instability - very often we have issues - it's difficult to read from ipad and iphone

Switched from

[Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)

We were requested by FinanSys who was working on Kissflow

Review Source

NC

Nigel C.  
Senior Adviser  
Real Estate  
Used the software for: 2+ years

### "I made the right choice"

December 23, 2024

5.0

Excellent. I was pleased to have bought it.

Pros

Very simple to use - great for multiple companies.

Cons

Having to approve each invoice individually.

Review Source

GB

Giedre B.  
Project Accounts  
Construction  
Used the software for: 1-2 years

### "Positive experience"

December 10, 2024

5.0

I am happy with high-quality financial system. Easy to use, high quality software.

Pros

The interface is intuitive, allowing both finance professionals and non-technical staff to navigate and use it effectively. Very good and effective customer support team.

Cons

I did had few issues mainly relating to the VAT returns, which was resolved efficiently by their customer support team.

Switched from

[Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)

Decision was made by the company, wasn't happy with Kissflow.

Review Source

SB

Samantha B.  
Manager  
Investment Management  
Used the software for: 1-2 years

### "SB Review Kajima"

December 10, 2024

3.0

Easy to use and responsive but there a re limitations with viewing attachments.

Pros

Simple to review at a glance the main high level data and simple to click on the notification and reivew

Cons

The attachments were difficult to review. There was inconsistency in being able to scroll up and down the attachment when viewing it on the page, I was trying to avoind opening it in a tab to see all the info.

Switched from

[Expensya](https://www.capterra.com/p/144890/Expensya/)

Corporate decision so unsure. nnn

Review Source

HB

Helen B.  
Project Accountant  
Real Estate  
Used the software for: Less than 6 months

### "UniFi Review"

December 17, 2024

4.0

I like using UniFi. It's easy for me as an administrator to navigate, and I can resolve some issues myself. Support are excellent if I'm unable to do this.

Pros

It's ease of use. The interface is good and everything is clear to see.

Cons

Sometimes items don't always complete correctly, but it doesn't happen that often.

Switched from

[Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)

Kissflow was no longer supported by FinanSys as they had developed their own product.

Review Source

BC

Brendan C.  
Office and Facilities Manager  
Banking  
Used the software for: Less than 6 months

### "Unifi review"

December 23, 2024

4.0

I use unifi for various pieces of work and have found it very good in that it enables me to complete tasks quickly

Pros

Quicker and better interface then previous versions

Cons

Nothing of note I can add or negative to its use

Review Source

PB

Paul B.  
Laboratory Operations Administrative Support  
Mining & Metals  
Used the software for: 1-2 years

### "Good Overall Experience"

January 13, 2025

4.0

I have had a good overall experience and UniFi has worked as designed to create PO's

Pros

I like that you can log on to different devices if you need to work from a different workstation

Cons

Loading the suppliers can be a little slow at first and sometimes the PDF Purchase Order doesn't automatically get emailed back to myself

Review Source

LJ

Lavinia J.  
Group Chief Accountant  
Oil & Energy  
Used the software for: 6-12 months

### "Unifi review"

December 21, 2024

4.0

The apps are now working well with only the occasional issue arising, and has improved our financial controls.

Pros

It is adaptable and can be used for many different processes and permits customisation.

Cons

Teething problems during set-up were frustrating.

Review Source

ST

Sarah T.  
Admin Support  
Machinery  
Used the software for: 1-2 years

### "Great system"

January 6, 2025

5.0

Great. No issues, easy to use and navigate.

Pros

Easy to use. Simple enough to navigate / use.

Cons

Sometimes notifications not received but this may be internal settings

Review Source

AM

ALFRED M.  
PROJECT OFFICER  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "UNIFY REVIEW"

December 16, 2024

5.0

GOOD, THE APP IS EASY TO USE AND IT HAS RELEVANT FEATURES

Pros

the USER INTERFERENCE WAS EASY TO USE AND ADOPT , I LIKE THE DRAFT VERSION WHERE YOU CAN WORK ON A DOCUMENT AND SAVE IT FOR LATER EDITING BEFORE SUBMITING

Cons

NONE , WHAT I HAD CHALLENGES WITH WAS SORTED , I HAD ISSUES WITH THE APP NOT ACCEPTING VALUES OF MORE THAT 8 DIGITS AFTER A DECIMAL POINT

Review Source

AH

Alice H.  
Senior Team Administrator  
Real Estate  
Used the software for: Less than 6 months

### "User Friendly & Pro-Active Support Team"

December 3, 2024

4.0

Really grateful that it is so straightforward to use, particularly as this is my first experience with raising POs.

Pros

Really easy and straightforward to use, great support team.

Cons

There have been a couple of system errors/downtime periods, but the support team are always quick to help/resolve.

Review Source

OA

Omar A.  
Technical Representative  
Mining & Metals  
Used the software for: Less than 6 months

### "UniFi is fit for purpose with no issues"

December 3, 2024

5.0

Very good. For the parts of the platform I have used, I have not encountered any issues. I have not used all of the available options on the platform so cannot fully recommend the platform to other people (hence why 8/10 score).

Pros

Userface is simple to use once I got used to the platform. So far I have not encountered any bugs or issues. I have not used many of the platform's features, however.

Cons

I'm not sure if one is available, but a presenting me with a guide of how to use the platform when I first created an account would have been helpful.

Review Source

KG

Kate G.  
Senior Asset Manager  
Investment Management  
Used the software for: 1-2 years

### "Unifi Review by KPL"

December 10, 2024

5.0

User friendly and easy to approve financial documentation. Any issues also were quickly resolved within 24 hours.

Pros

Easy access with link to review and approve via email notifications

Cons

Not an app to be installed on mobiles which will be even easier for the approval process and can be done anywhere in the world.

Review Source

JR

Jack R.  
Investment Manager  
Real Estate  
Used the software for: 2+ years

### "Finansys Review "

December 10, 2024

5.0

Pros

Simple user interface, easy to use, easy to implement hierarchical approval process.

Cons

Nothing that i don't like about the system.

Review Source

HJ

Hanson J.  
Finance Manager  
Real Estate  
Used the software for: 6-12 months

### "Efficient and easy to use platform"

December 17, 2024

5.0

Pros

User friendly interface, intuitive platform, provides efficiency to our internal approval processes

Cons

Little to say, the system proves itself useful and straightforward

Review Source

RS

Rishi S.  
IT Operations Manager  
Financial Services  
Used the software for: 1-2 years

### "Unifi review by Chetwood IT Ops "

December 10, 2024

4.0

My team use it more but feedback from them is generally positive

Pros

Easy to use Admin portal - clear UI. I really like the new Consultant tab that allows creation of short term accounts without consuming a license.

Cons

Lack of real time admin audit log reporting

Switched from

[SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/)

I wasn't involved in the switch (it was before my time).

Review Source

AB

Amile B.  
AP Controller  
Child Day Care Services  
Used the software for: Less than 6 months

### "Unifi review for an invoicing"

December 11, 2024

5.0

It's a great platform for processing invoices with the need of the higher management approval.

Pros

I like the latest update to being able to intercompany coding when processing invoices and the approval features too.

Cons

The least that I like currently is the quick report option. It's not too user friendly and a bit messy.

Review Source

lH

leah H.  
marketing coordinator  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Platform for expenses "

December 3, 2024

5.0

This platform helps me be organized with submitting expenses and keeps everything in one place. no spreadsheets needed!

Pros

This platform is simple and easy to use. It is even better when i am just uploading receipts on my phone!

Cons

There is nothing i do not like about this platform.

Review Source

SG

Simon G.  
Laboratory Manager  
Mining & Metals  
Used the software for: 1-2 years

### "Unifi - helps you out"

December 20, 2024

5.0

A great piece of software that helps minimise the laborious nature of PO'S and PI's.

Pros

I liked that the application is easy to use and understand. It helps make ordering and processing simple.

Cons

No real issues, worked well across the board.

Review Source

KM

Katie M.  
Communications Manager  
Public Relations and Communications  
Used the software for: 6-12 months

### "UniFi review"

December 12, 2024

5.0

Overall, I find this tool very helpful to keep ontop of my finances as part of a very busy role.

Pros

I think its a very user-friendly and easy tool to use, especially as someone who is not a finance person!

Cons

Nothing, I love the product. It has made keeping on top of my finances so easy!

Review Source

RD

Robert D.  
Technical Manager  
Mining & Metals  
Used the software for: 1-2 years

### "A positive user experience"

December 30, 2024

4.0

Pros

Easy to navigate and email notifications

Cons

Occasionally slow loading time of drop-down fields

Review Source

LJ

Les J.  
Asset Manager  
Construction  
Used the software for: Less than 6 months

### "LK Response "

December 3, 2024

4.0

My experience of Unifi so far has been good and I look forward to seeing what else this system can do.

Pros

The simplicity of the layout and user friendly interface.

Cons

There has been one occasion recently where the values pulling through were blank, however this was quickly resolved

Review Source

JD

Jonathan D.  
Financial Controller  
Entertainment  
Used the software for: Less than 6 months

### "Successful upgrade for making tax digital"

December 20, 2024

5.0

Once it worked, everything went through smoothly and was straightforward

Pros

Layout when logging in is straightforward, with notifications and approval levels that can be tracked for audit purposes.

Cons

There was a process for before uploading that was trickier, but the support was able to help upload into UniFi.

Review Source

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