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UniFi

Reviews of UniFi

4.5 (27)
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Pros

  • It's easy for me as an administrator to navigate, and I can resolve some issues myself. Support are excellent if I'm unable to do this.

  • The USER INTERFERENCE WAS EASY TO USE AND ADOPT , I LIKE THE DRAFT VERSION WHERE YOU CAN WORK ON A DOCUMENT AND SAVE IT FOR LATER EDITING BEFORE SUBMITING.

  • Building out some great features (audit logging features, OCR for purchase invoices, dashboard financial reporting capabilities) which is making it a comprehensive finance ERP tool.

  • The interface is intuitive, allowing both finance professionals and non-technical staff to navigate and use it effectively. Very good and effective customer support team.

Cons

  • Nothing of note I can add or negative to its use.

  • Teething problems during set-up were frustrating.

  • Instability - very often we have issues. It's difficult to read from ipad and iphone.

  • One of the main drawbacks of UniFi is its frequent logon difficulties, which can disrupt access and make troubleshooting more time-consuming than expected.

Showing Most Helpful

Showing 25 of 27 reviews

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Michael J.
Head of Finance Operations
Financial Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 16, 2024

"A suite of configurable and user friendly finance applications"

Overall: Really good, as mentioned the team at UniFi are always open, available and knowledgeable. The product continues to improve and still think we are only scratching the surface with what is possible with the tools available.

Pros: Building out some great features (audit logging features, OCR for purchase invoices, dashboard financial reporting capabilities) which is making it a comprehensive finance ERP tool. The Q&A Excel add-on is a powerful tool for financial reporting and is what we have been able to build our financial reporting packs out from. The Purchase Invoice app enables cost centre approval workflow and finance checks at various stages and is really configurable and user friendly. The support team is also great (chase the sun cover and fast response times) and the UniFi team generally is open and available to listening to any ideas for improvements for the product / overcoming any challenges that we are facing.

Cons: There is a lot of development still going on with the product so there are still occasional system bugs/issues which rear their head (and which the service team are most often really quick to remediate)

Switched From: SAP Business One
Reasons for Switching to UniFi: better reporting and insights required, improved visibility around journal backup, ability to split business units and financial reporting hierarchies
Nigel C.
Senior Adviser
Real Estate, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 23, 2024

"I made the right choice"

Overall: Excellent. I was pleased to have bought it.

Pros: Very simple to use - great for multiple companies.

Cons: Having to approve each invoice individually.

Switched From: FInansy
Reasons for Switching to UniFi: Discontinuance of support from previous vendor.
Anousha S.
General Manager
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
3.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 19, 2024

"General Manager"

Overall: Good but limited in terms of GUI Gettign better in terms of bug fixing

Pros: Facility to build new apps Integration with Sun

Cons: - instability - very often we have issues - it's difficult to read from ipad and iphone

Switched From: Kissflow
Reasons for Switching to UniFi: We were requested by FinanSys who was working on Kissflow
Enakeno O.
ACCOUNTANT
Oil & Energy, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 11, 2024

"Review: OML 11 Accountant"

Overall: My overall experience with UniFi has been satisfactory, offering a reliable and user-friendly platform that streamlines processes, making tasks manageable and efficient for daily operations

Pros: Ease of use, intuitive interface, and robust accounting features made UniFi a practical and user-friendly solution for financial management and tracking.

Cons: One of the main drawbacks of UniFi is its frequent logon difficulties, which can disrupt access and make troubleshooting more time-consuming than expected

Switched From: SAP S/4HANA Cloud
Reasons for Switching to UniFi: Pricing feature and ease of use of the product
Giedre B.
Project Accounts
Construction, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 10, 2024

"Positive experience"

Overall: I am happy with high-quality financial system. Easy to use, high quality software.

Pros: The interface is intuitive, allowing both finance professionals and non-technical staff to navigate and use it effectively. Very good and effective customer support team.

Cons: I did had few issues mainly relating to the VAT returns, which was resolved efficiently by their customer support team.

Switched From: Kissflow
Reasons for Switching to UniFi: Decision was made by the company, wasn't happy with Kissflow.
Samantha B.
Manager
Investment Management, 51-200 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
December 10, 2024

"SB Review Kajima"

Overall: Easy to use and responsive but there a re limitations with viewing attachments.

Pros: Simple to review at a glance the main high level data and simple to click on the notification and reivew

Cons: The attachments were difficult to review. There was inconsistency in being able to scroll up and down the attachment when viewing it on the page, I was trying to avoind opening it in a tab to see all the info.

Switched From: Expensya
Reasons for Switching to UniFi: Corporate decision so unsure. nnn
Helen B.
Project Accountant
Real Estate, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 17, 2024

"UniFi Review"

Overall: I like using UniFi. It's easy for me as an administrator to navigate, and I can resolve some issues myself. Support are excellent if I'm unable to do this.

Pros: It's ease of use. The interface is good and everything is clear to see.

Cons: Sometimes items don't always complete correctly, but it doesn't happen that often.

Switched From: Kissflow
Reasons for Switching to UniFi: Kissflow was no longer supported by FinanSys as they had developed their own product.
Lavinia J.
Group Chief Accountant
Oil & Energy, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 21, 2024

"Unifi review"

Overall: The apps are now working well with only the occasional issue arising, and has improved our financial controls.

Pros: It is adaptable and can be used for many different processes and permits customisation.

Cons: Teething problems during set-up were frustrating.

Paul B.
Laboratory Operations Administrative Support
Mining & Metals, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
January 13, 2025

"Good Overall Experience"

Overall: I have had a good overall experience and UniFi has worked as designed to create PO's

Pros: I like that you can log on to different devices if you need to work from a different workstation

Cons: Loading the suppliers can be a little slow at first and sometimes the PDF Purchase Order doesn't automatically get emailed back to myself

ALFRED M.
PROJECT OFFICER
Non-Profit Organization Management, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 16, 2024

"UNIFY REVIEW"

Overall: GOOD, THE APP IS EASY TO USE AND IT HAS RELEVANT FEATURES

Pros: the USER INTERFERENCE WAS EASY TO USE AND ADOPT , I LIKE THE DRAFT VERSION WHERE YOU CAN WORK ON A DOCUMENT AND SAVE IT FOR LATER EDITING BEFORE SUBMITING

Cons: NONE , WHAT I HAD CHALLENGES WITH WAS SORTED , I HAD ISSUES WITH THE APP NOT ACCEPTING VALUES OF MORE THAT 8 DIGITS AFTER A DECIMAL POINT

Sarah T.
Admin Support
Machinery, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 6, 2025

"Great system"

Overall: Great. No issues, easy to use and navigate.

Pros: Easy to use. Simple enough to navigate / use.

Cons: Sometimes notifications not received but this may be internal settings

Alice H.
Senior Team Administrator
Real Estate, 501-1,000 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 3, 2024

"User Friendly & Pro-Active Support Team"

Overall: Really grateful that it is so straightforward to use, particularly as this is my first experience with raising POs.

Pros: Really easy and straightforward to use, great support team.

Cons: There have been a couple of system errors/downtime periods, but the support team are always quick to help/resolve.

Jack R.
Investment Manager
Real Estate, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 10, 2024

"Finansys Review "

Pros: Simple user interface, easy to use, easy to implement hierarchical approval process.

Cons: Nothing that i don't like about the system.

Omar A.
Technical Representative
Mining & Metals, 1,001-5,000 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 3, 2024

"UniFi is fit for purpose with no issues"

Overall: Very good. For the parts of the platform I have used, I have not encountered any issues. I have not used all of the available options on the platform so cannot fully recommend the platform to other people (hence why 8/10 score).

Pros: Userface is simple to use once I got used to the platform. So far I have not encountered any bugs or issues. I have not used many of the platform's features, however.

Cons: I'm not sure if one is available, but a presenting me with a guide of how to use the platform when I first created an account would have been helpful.

Brendan C.
Office and Facilities Manager
Banking, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 23, 2024

"Unifi review"

Overall: I use unifi for various pieces of work and have found it very good in that it enables me to complete tasks quickly

Pros: Quicker and better interface then previous versions

Cons: Nothing of note I can add or negative to its use

Switched From: FInansy
Reasons for Switching to UniFi: was set up by finance so was not involved as a user
Kate G.
Senior Asset Manager
Investment Management, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 10, 2024

"Unifi Review by KPL"

Overall: User friendly and easy to approve financial documentation. Any issues also were quickly resolved within 24 hours.

Pros: Easy access with link to review and approve via email notifications

Cons: Not an app to be installed on mobiles which will be even easier for the approval process and can be done anywhere in the world.

Hanson J.
Finance Manager
Real Estate, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 17, 2024

"Efficient and easy to use platform"

Pros: User friendly interface, intuitive platform, provides efficiency to our internal approval processes

Cons: Little to say, the system proves itself useful and straightforward

Rishi S.
IT Operations Manager
Financial Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 10, 2024

"Unifi review by Chetwood IT Ops "

Overall: My team use it more but feedback from them is generally positive

Pros: Easy to use Admin portal - clear UI. I really like the new Consultant tab that allows creation of short term accounts without consuming a license.

Cons: Lack of real time admin audit log reporting

Reasons for Switching to UniFi: I wasn't involved in the switch (it was before my time).
Amile B.
AP Controller
Child Day Care Service, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 11, 2024

"Unifi review for an invoicing"

Overall: It's a great platform for processing invoices with the need of the higher management approval.

Pros: I like the latest update to being able to intercompany coding when processing invoices and the approval features too.

Cons: The least that I like currently is the quick report option. It's not too user friendly and a bit messy.

leah H.
marketing coordinator
Education Management, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 3, 2024

"Great Platform for expenses "

Overall: This platform helps me be organized with submitting expenses and keeps everything in one place. no spreadsheets needed!

Pros: This platform is simple and easy to use. It is even better when i am just uploading receipts on my phone!

Cons: There is nothing i do not like about this platform.

Katie M.
Communications Manager
Public Relations and Communications, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 12, 2024

"UniFi review"

Overall: Overall, I find this tool very helpful to keep ontop of my finances as part of a very busy role.

Pros: I think its a very user-friendly and easy tool to use, especially as someone who is not a finance person!

Cons: Nothing, I love the product. It has made keeping on top of my finances so easy!

Simon G.
Laboratory Manager
Mining & Metals, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 20, 2024

"Unifi - helps you out"

Overall: A great piece of software that helps minimise the laborious nature of PO'S and PI's.

Pros: I liked that the application is easy to use and understand. It helps make ordering and processing simple.

Cons: No real issues, worked well across the board.

Robert D.
Technical Manager
Mining & Metals, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 30, 2024

"A positive user experience"

Pros: Easy to navigate and email notifications

Cons: Occasionally slow loading time of drop-down fields

Les J.
Asset Manager
Construction, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 3, 2024

"LK Response "

Overall: My experience of Unifi so far has been good and I look forward to seeing what else this system can do.

Pros: The simplicity of the layout and user friendly interface.

Cons: There has been one occasion recently where the values pulling through were blank, however this was quickly resolved

Craig S.
Project Director
Real Estate, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 4, 2024

"UniFi User Experience "

Overall: Very easy to use once familiar with the system

Pros: Very intuitive and simple to use. Sufficient flexibility and options.

Cons: Nothing the software works well, no glitches