# Beacon Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Beacon Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more.

Source: https://www.capterra.com/p/10011642/Beacon

---

# 

 Beacon Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Beacon

## What is Beacon?

Beacon’s AI Supply Chain Workspace equips supply chain and logistics teams with a powerful suite of real-time transportation tracking, analysis, planning and collaboration tools that help them take greater control of their supply chains. From tracking ocean and air freight to analysing carrier performance, emissions reporting and route planning, Beacon helps organisations gain a single view of their goods, manage risk and reduce the total cost of their supply chain operations.

## What is Beacon used for?

[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$199

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Beacon?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.beacon.com/&name=Beacon)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Beacon

4.5 (8)

VS.

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting Price

$199

Usage Based, Per Month

Starting Price

$149

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (8)

Ease Of Use

4.8 (466)

Value For Money

4.8 (8)

Value For Money

4.6 (392)

Customer Service

4.9 (8)

Customer Service

4.7 (431)

## Beacon alternatives

[5.0 (13)](https://www.capterra.com/p/218259/WISMOlabs/reviews/)

Starting price

$0.01

Per User, Per Month

[AfterShip](https://www.capterra.com/p/178663/AfterShip/)

[4.9 (466)](https://www.capterra.com/p/178663/AfterShip/reviews/)

Starting price

$11.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/178663/AfterShip/)

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)

[4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/198849/ShipTime/)

Highest Rated

[ParcelWILL](https://www.capterra.com/p/10009789/Parcel-Panel/)

[5.0 (53)](https://www.capterra.com/p/10009789/Parcel-Panel/reviews/)

Starting price

$11.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10009789/Parcel-Panel/)

[View all alternatives](https://www.capterra.com/p/10011642/Beacon/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Order Tracking

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

Real-Time Data

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Receive data and information in real time

Status Tracking

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

Delivery Record

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Notation showing the location and time stamp of shipment delivery

Real-Time Updates

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

Beacon 33 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Import and export data to and from software applications

A note of the expected delivery date and time

Notation showing the location and time stamp of shipment delivery

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Store, manage, and track all electronic documents in a centralized location

Intended to be used by freight brokers and logistics companies

Information, data and reports that are being tracked over time

Identify the physical location of an individual, asset, device, etc.

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Organize and manage the accomplishments and development of employees or performance of applications or systems

Predict future data based on historical data sets

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Finding the most optimal routes for drivers based on various factors and constraints

Online portal through which end users can access the system, manage tasks, or obtain information

Manage and track orders being shipped to customers

Track the status over time for a request, process, asset, or transaction

Manage the planning and execution of supply chain activities

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Features

4.5 (8)

4.5

Based on 8 reviews

## Pricing

Value for money

4.8 (8)

Free Trial

Starter

$199.00

Usage Based,Per Month

It includes:

-   3 Live Boards
-   Freight Tracking
-   Live Chat

Business

$499.00

Usage Based,

It includes:

-   15 Live Boards
-   Order and SKU level tracking
-   12 month historical reporting
-   Document management
-   Custom data fields
-   Warehouse ETA milestone
-   Dedicated Customer Success Manager

Value for money

4.8 (8)

4.8

Based on 8 reviews

## Support, customer service and training options

Customer Service

4.9 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (8)

4.9

Based on 8 reviews

## User reviews

Overall rating

4.5

Based on 8 reviews

Filter by rating

5(4)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NW

Natasha W.

Logistics coordinator

Retail

### "Excellent overall"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2025

My overall experience with Beacon has been very positive. The service has been dependable, communication has been proactive, and the regular catch-up calls have helped ensure that any issues or questions were addressed promptly and professionally.

Pros

I really appreciated how consistently accurate the ETA forecasts were for all our container movements. The platform’s reporting tools were also very clear, reliable, and easy to work with, which made it much simpler to track performance and share updates with the wider team.

Cons

When monitoring several shipments at once, I found the shipment cards a little difficult to read and compare. The layout felt slightly cluttered, which meant it sometimes took longer than expected to locate the specific information I needed quickly.

Alternatives considered

[Vizion API](https://www.capterra.com/p/265414/Vizion-API/)

Reasons for choosing Beacon

Beacon was easier to navigate and far more user friendly compared to the alternative system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

LOGISTICS CO-ORDINATOR

Food Production

### "Beacon - Information Accessible Instantly"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 5, 2025

Ease of Use: Seamless onboarding and implementation are huge wins for any company. Support Quality: Friendly, approachable, and timely responses make a big difference in user satisfaction. Potential for Growth: It’s great that they’re listening to suggestions and actively developing—this shows a strong commitment to improvement.

Pros

Beacon is very easy to use. I only have one portal to open as all the information is in one place and instantly available. I can find a shipment and find the information I am looking for allowing, instant answers.

Cons

You select and apply filters to run a report but you can't save it. If you could save a report it would save a little time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PO

Per O.

Supply Chain

Retail

### ""Best coworker ever!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2025

Very good. It saves a lot of time on stuff that we in the past needed to manually update

Pros

Easy to understand Fantastic customer support flexible

Cons

Sometimes information is not easily visible

Alternatives considered

[Moddule](https://www.capterra.com/p/10006879/Moddule/)

Reasons for choosing Beacon

The flexibility that Beacon has could not Moddule offer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Chris C.

COO

Hospital & Health Care

### "Best Tracking Platform on the Market "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2024

Dream come true so simple and easy a real time saver

Pros

quick and easy to use super easy UI and flexablity to track all in one please and share is a dream

Cons

None so far i love it makes my job so much easier

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

david c.

Group Logistics Manager

Food & Beverages

### "TATA Consumer Products GB Limited"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 26, 2024

1st class, support provided more than justified our decision to nominate Beacon

Pros

The professional partnership and willingness to work with us to deliver a control tower solution tailored to our needs. We always Beacon was fully engaged in meeting our own internal targets.

Cons

We have found nothing to dislike, support has been first class.

Switched from

[IBM API Connect](https://www.capterra.com/p/169838/IBM-API-Management/)

IBM pulled the product at short notice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Alex W.

Transport and Import Planner

Food Production

### "a great system "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 11, 2024

Pros

quick and easy to get shipment updates and correct ETA I like that new elements are being continually added, amended ect to system so that Beacon are clearly changing with the industry Customer service support is fantastic, when do have issues get quick response to answer/fix.

Cons

It is built around containers, for shipments of more then 1 container per BOL which we as a company mainly have (shipments of 10-20 containers per BOL) we cannot use the system to it's full potential I would also like to have more control over customization of how the system displays data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 12, 2024

Thanks for sharing your experience, Alex. Glad to hear you're finding Beacon to be a quick and easy solution for shipment tracking. The team is researching track by BOL, and we hope to have more updates to share on that front soon!

CD

Christian D.

Supply Chain Manager

Food Production

### "Visualize your global Supply Chain"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2024

Friendly team, superb customer service, keen to learn about our business needs and adjust the system to it. Very smooth relationship so far.

Pros

Transparent overview of your Supply Chain and brilliant visualization. Scroll over the ships and you know what products are close to arrive. Easy search function to keep an eye on critical products (you can also flag them to see those on the landing page). Creation of boards to share with your team or other stakeholders. Carbon emissions reporting included, which will become more important for Scope 3 reporting. An overall great tool to keep an eye on your Supply Chain.

Cons

There is not a lot to add here. The team is going the extra mile for you to come up with new software tools or workarounds where needed. But there are two areas for improvement: 1. Development of an App 2. Using of the BOL instead of just the container number

Reasons for choosing Beacon

User-friendly platform appearance, good value for money.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 4, 2024

Thanks for your review, Christian. Glad to hear you are enjoying your experience with Beacon and finding the platform easy to use!

CL

colin l.

Logistics Co ordinator and Data Analyst

Food & Beverages

### "Consolidation of data"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2023

Good overall experience, easy to navigate and interrogate with many benefits to be had currently and even more so as we work to enhance further.

Pros

Real live data on status of our containers all in one place instead of having to interrogate all of the individual shipping websites. Also numerous filters to interrogate your data and usefull live board to share specific information privately to other parties. Accurate information on dwell times and pinch points on the journey of your container to understand your lead times.

Cons

Once we have all API connectivity and we can see our ref data connected to our containers i cannot think of any particular cons to this product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 19, 2023

Thanks for taking the time to share your experience Colin! Happy to hear you've been getting value from the platform and are enjoying the benefits of a single source of truth for container tracking.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)