# Beacon Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Beacon Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more. Source: https://www.capterra.com/p/10011642/Beacon --- # Beacon Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Beacon ## What is Beacon? Beacon’s AI Supply Chain Workspace equips supply chain and logistics teams with a powerful suite of real-time transportation tracking, analysis, planning and collaboration tools that help them take greater control of their supply chains. From tracking ocean and air freight to analysing carrier performance, emissions reporting and route planning, Beacon helps organisations gain a single view of their goods, manage risk and reduce the total cost of their supply chain operations. ## What is Beacon used for? [Shipment Tracking](https://www.capterra.com/shipment-tracking-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Beacon?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.beacon.com/&name=Beacon) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Beacon 4.5 (8) VS. [4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price $199 Usage Based, Per Month Starting Price $14.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (8) Ease Of Use 4.5 (918) Value For Money 4.8 (8) Value For Money 4.5 (768) Customer Service 4.9 (8) Customer Service 4.3 (765) ## Beacon alternatives Highest Rated [5.0 (13)](https://www.capterra.com/p/218259/WISMOlabs/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (47)](https://www.capterra.com/p/152285/FreightPOP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [AfterShip](https://www.capterra.com/p/178663/AfterShip/) [4.9 (466)](https://www.capterra.com/p/178663/AfterShip/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178663/AfterShip/) [ShipTime](https://www.capterra.com/p/198849/ShipTime/) [4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198849/ShipTime/) [View all alternatives](https://www.capterra.com/p/10011642/Beacon/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Order Tracking 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Real-Time Data 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Receive data and information in real time Status Tracking 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Delivery Record 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Notation showing the location and time stamp of shipment delivery Real-Time Updates 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made Beacon 33 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Import and export data to and from software applications A note of the expected delivery date and time Notation showing the location and time stamp of shipment delivery Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Store, manage, and track all electronic documents in a centralized location Intended to be used by freight brokers and logistics companies Information, data and reports that are being tracked over time Identify the physical location of an individual, asset, device, etc. Observe and track the demand, usage, progress or quality of a system, product, or user Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Organize and manage the accomplishments and development of employees or performance of applications or systems Predict future data based on historical data sets Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Finding the most optimal routes for drivers based on various factors and constraints Online portal through which end users can access the system, manage tasks, or obtain information Manage and track orders being shipped to customers Track the status over time for a request, process, asset, or transaction Manage the planning and execution of supply chain activities Set up connections to third-party platforms to improve business processes Organize and track the physical movement of goods from one location to another Features 4.5 (8) 4.5 Based on 8 reviews ## Pricing Value for money 4.8 (8) Free Trial Starter $199.00 Usage Based,Per Month It includes: - 3 Live Boards - Freight Tracking - Live Chat Business $499.00 Usage Based, It includes: - 15 Live Boards - Order and SKU level tracking - 12 month historical reporting - Document management - Custom data fields - Warehouse ETA milestone - Dedicated Customer Success Manager Value for money 4.8 (8) 4.8 Based on 8 reviews ## Support, customer service and training options Customer Service 4.9 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (8) 4.9 Based on 8 reviews ## User reviews Overall rating 4.5 Based on 8 reviews Filter by rating 5(4) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NW Natasha W. Logistics coordinator Retail ### "Excellent overall" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2025 My overall experience with Beacon has been very positive. The service has been dependable, communication has been proactive, and the regular catch-up calls have helped ensure that any issues or questions were addressed promptly and professionally. Pros I really appreciated how consistently accurate the ETA forecasts were for all our container movements. The platform’s reporting tools were also very clear, reliable, and easy to work with, which made it much simpler to track performance and share updates with the wider team. Cons When monitoring several shipments at once, I found the shipment cards a little difficult to read and compare. The layout felt slightly cluttered, which meant it sometimes took longer than expected to locate the specific information I needed quickly. Alternatives considered [Vizion API](https://www.capterra.com/p/265414/Vizion-API/) Reasons for choosing Beacon Beacon was easier to navigate and far more user friendly compared to the alternative system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User LOGISTICS CO-ORDINATOR Food Production ### "Beacon - Information Accessible Instantly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 5, 2025 Ease of Use: Seamless onboarding and implementation are huge wins for any company. Support Quality: Friendly, approachable, and timely responses make a big difference in user satisfaction. Potential for Growth: It’s great that they’re listening to suggestions and actively developing—this shows a strong commitment to improvement. Pros Beacon is very easy to use. I only have one portal to open as all the information is in one place and instantly available. I can find a shipment and find the information I am looking for allowing, instant answers. Cons You select and apply filters to run a report but you can't save it. If you could save a report it would save a little time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PO Per O. Supply Chain Retail ### ""Best coworker ever!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2025 Very good. It saves a lot of time on stuff that we in the past needed to manually update Pros Easy to understand Fantastic customer support flexible Cons Sometimes information is not easily visible Alternatives considered [Moddule](https://www.capterra.com/p/10006879/Moddule/) Reasons for choosing Beacon The flexibility that Beacon has could not Moddule offer Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Chris C. COO Hospital & Health Care ### "Best Tracking Platform on the Market " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2024 Dream come true so simple and easy a real time saver Pros quick and easy to use super easy UI and flexablity to track all in one please and share is a dream Cons None so far i love it makes my job so much easier Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC david c. Group Logistics Manager Food & Beverages ### "TATA Consumer Products GB Limited" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 26, 2024 1st class, support provided more than justified our decision to nominate Beacon Pros The professional partnership and willingness to work with us to deliver a control tower solution tailored to our needs. We always Beacon was fully engaged in meeting our own internal targets. Cons We have found nothing to dislike, support has been first class. Switched from [IBM API Connect](https://www.capterra.com/p/169838/IBM-API-Management/) IBM pulled the product at short notice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Alex W. Transport and Import Planner Food Production ### "a great system " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 11, 2024 Pros quick and easy to get shipment updates and correct ETA I like that new elements are being continually added, amended ect to system so that Beacon are clearly changing with the industry Customer service support is fantastic, when do have issues get quick response to answer/fix. Cons It is built around containers, for shipments of more then 1 container per BOL which we as a company mainly have (shipments of 10-20 containers per BOL) we cannot use the system to it's full potential I would also like to have more control over customization of how the system displays data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 12, 2024 Thanks for sharing your experience, Alex. Glad to hear you're finding Beacon to be a quick and easy solution for shipment tracking. The team is researching track by BOL, and we hope to have more updates to share on that front soon! CD Christian D. Supply Chain Manager Food Production ### "Visualize your global Supply Chain" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2024 Friendly team, superb customer service, keen to learn about our business needs and adjust the system to it. Very smooth relationship so far. Pros Transparent overview of your Supply Chain and brilliant visualization. Scroll over the ships and you know what products are close to arrive. Easy search function to keep an eye on critical products (you can also flag them to see those on the landing page). Creation of boards to share with your team or other stakeholders. Carbon emissions reporting included, which will become more important for Scope 3 reporting. An overall great tool to keep an eye on your Supply Chain. Cons There is not a lot to add here. The team is going the extra mile for you to come up with new software tools or workarounds where needed. But there are two areas for improvement: 1. Development of an App 2. Using of the BOL instead of just the container number Reasons for choosing Beacon User-friendly platform appearance, good value for money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 4, 2024 Thanks for your review, Christian. Glad to hear you are enjoying your experience with Beacon and finding the platform easy to use! CL colin l. Logistics Co ordinator and Data Analyst Food & Beverages ### "Consolidation of data" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2023 Good overall experience, easy to navigate and interrogate with many benefits to be had currently and even more so as we work to enhance further. Pros Real live data on status of our containers all in one place instead of having to interrogate all of the individual shipping websites. Also numerous filters to interrogate your data and usefull live board to share specific information privately to other parties. Accurate information on dwell times and pinch points on the journey of your container to understand your lead times. Cons Once we have all API connectivity and we can see our ref data connected to our containers i cannot think of any particular cons to this product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 19, 2023 Thanks for taking the time to share your experience Colin! Happy to hear you've been getting value from the platform and are enjoying the benefits of a single source of truth for container tracking. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)