# STAN AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about STAN AI Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more.

Source: https://www.capterra.com/p/10011693/STAN-AI

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# 

 STAN AI Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

STAN AI

## What is STAN AI?

Empower residents & streamline property management with STAN AI, your 24/7 virtual assistant. Residents get instant answers to common questions about rent, leases, policies, and the community – all through a user-friendly chat interface available via SMS, email, phone, or popular platforms like Whatsapp and Facebook. STAN AI tackles it all, from managing account information to submitting and tracking service requests and amenity bookings, freeing up property managers' time for strategic tasks and resident relationship building. This AI marvel even learns and adapts to your community's unique needs, ensuring exceptional service for everyone. Plus, STAN AI integrates seamlessly with existing property management systems, automates repetitive tasks like sending lease renewals and rent reminders, and generates insightful reports – saving you time, money, and resources. STAN AI is empowering residents, boosting satisfaction, and giving property managers back their time.

## What is STAN AI used for?

[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Chatbot](https://www.capterra.com/chatbot-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### STAN AI

4.7 (13)

VS.

[5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (13)

Ease Of Use

5.0 (73)

Value For Money

4.3 (12)

Value For Money

5.0 (58)

Customer Service

4.7 (13)

Customer Service

5.0 (52)

## STAN AI alternatives

[Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

[4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012414/Chatbase/)

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

[4.4 (334)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009334/ChatGPT/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10016782/Botsonic/)

[View all alternatives](https://www.capterra.com/p/10011693/STAN-AI/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

5.0 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Business Process Automation

4.8 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Personalization

5.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Adjust communications based on previous interactions or personal preferences

Natural Language Processing

4.8 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

Chatbot

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

AI-based platform which conducts a conversation via auditory or textual methods

Customer Experience Management

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

STAN AI 17 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Automatic reply functionality for incoming messages

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Interprets what a user is doing based on context and helps guide them through the process.

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Helps understand a user's intentions/actions

Identify different languages

Ability to chat online in real time

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Process and analyze human language in text or audio form

Adjust communications based on previous interactions or personal preferences

See options for potential search queries within the system

Program systems that assist users with their daily administrative responsibilities

Get Advice

We can help you find the software with the features you need.

Features

4.7 (13)

4.7

Based on 13 reviews

## Pricing

Value for money

4.3 (12)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (12)

4.3

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (13)

4.7

Based on 13 reviews

## User reviews

Overall rating

4.7

Based on 13 reviews

Filter by rating

5(12)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Andy G.

Growth and Compliance Manager

Real Estate

### "You have better, cheaper and less frustrating options."

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 28, 2025

Avoid this company at all costs unless you're prepared for frustration, delays, and broken promises. While the HOA product delivers time savings and several useful tools, the overall experience is deeply disappointing. The company’s customer service, especially from \[sensitive content hidden\] , who presents himself as the face of the brand, is shockingly poor. Rather than resolving issues or delivering on commitments, they resort to legal threats to enforce contracts, showing a clear preference for protecting their bottom line over serving their clients. Once you sign, you’re essentially abandoned. They’ll claim to care, but their actions say otherwise: problems go unresolved, support is unresponsive, and their team seems unfamiliar with the capabilities of their own platform. In our case, we received promotional materials riddled with spelling errors and fake QR codes, created using their own tools. Despite weeks of requests, they failed to correct these issues, forcing us to launch without the promised resources. Their “Chatlease” product is a glorified chatbot with minimal functionality. They constantly tout their Buildium integration as if it’s a game-changer, but in reality, it’s superficial and easily replicated by anyone with basic API knowledge. The product lacks depth, and the tech is unimpressive. Perhaps most concerning is their knowledge base system, which does not integrate with your existing software. You must build it manually from scratch, and their onboarding process, while polished on paper, is ineffective in practice. They overpromise and underdeliver at every turn. This company treats clients like data points, not partners. If you're looking for a reliable, responsive, and competent tech provider, look elsewhere.

Pros

The HOA product has some useful tools, delivering time savings for association managers if they utilize them effectively.

Cons

Overpromising, underdelivering, horrible customer service. The arrogance, ego and disrespect is staggering. I've never experienced the level of gaslighting from a company that I've received from \[sensitive content hidden\] at STAN, and he and everyone above him ignores all criticism.

Switched from

[Super AI](https://www.capterra.com/p/10011716/Super-AI/)

The product wasn't ready for what we needed, dynamic transfer rules, identifying users etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TM

Tracy M.

Senior Manager

Real Estate

### "Stan is ever evolving and a time saver."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2025

Stan has been amazing overall. It is fantastic tool to send out messages in mass or for general details for customers.

Pros

Stan is very helpful and efficient. This allows us to continue to work without interruption while maintaining a high level of customer service.

Cons

Stan sometimes isn't able to answer all questions for customers however, that isn't necessarily the fault of AI. I wish you did not have to log into a dashboard to escalate a message.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Angela B.

Faith based Accountant and Digital Products Creator

Professional Training & Coaching

### "Stan Has it All, But It Will Cost You!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 13, 2024

The platform is aesthetically pleasing a very easy to use, with lots of great options to choose from for email marketing, brand templates, courses and digital product setup. AI was very intuitive and helpful to address all my needs. However, I was not able to keep taking advantage of these with the price point being so high and had to find another alternative.

Pros

The options and the setup make Stan an all-in one storefront, that enables you to buypass a website at least in the early years of your business. Stan AI made it easy to setup my storefront and offered helpful assistance for all my needs.

Cons

The price point is definitely the biggest con for me. I need the email marketing and all the extras and I couldn't afford the $90 something a month that Stan was charging.

Alternatives considered

[Beacon](https://www.capterra.com/p/190441/Beacon/)

Reasons for choosing STAN AI

I had a introductory offer and it was really being promoted at the time in the make money online niche (which was what my business was at the time).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Tawny B.

CEO Owner

Accounting

### "Highly recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2024

The owners of the company are super understanding, patient, and supportive and they hire great people. Anthony Ivanovsky has especially been a wonderful person to work with. He is super detail-oriented, responsive, and knowledgeable.

Pros

I really appreciate the customizations and branding opportunities to make STAN AI our own. It is a really great feature for clients and something we would not have been able to offer on our own.

Cons

We are a unique business and do not offer property management. It has taken time to customize our STAN to reflect this but the team has really helped us get there.

Reasons for choosing STAN AI

We chose STAN because of integrations available and features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

Lauren W.

Senior Training Manager

Real Estate

### "Great Tech Assistance in a Busy World"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 25, 2023

The management company I work for has been using STAN AI for a couple of years now and it has been a great company and system to work with. As someone who had a portfolio of seventeen community associations at one time, it is great to use the tools and technology that we have to better service our clients. As someone who has worked in this industry for many years, I can say that the technology is top notch and is necessary to keep up in today's world. From a customer's perspective, STAN AI has been great to work with. They are very responsive when I reach out and always impress me with their customer service. I would definitely recommend working with STAN AI.

Pros

The best part of STAN AI is that it reduces the phone calls and emails received by my office. It also helps the customer because they can get answers to many questions 24/7 instead of having to call during our business hours or wait for a reply to an email.

Cons

The only con to STAN AI is the initial setup as it is time-consuming.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

Jose J.

Customer Specialist

Real Estate

### "Great A.I tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 21, 2023

Pros

Stan A.I has been helping us in the office, all tedious tasks are not handled by Stan, great product

Cons

Sometimes its a bit slow but i guess this will change with time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

Jennifer J.

Homeowners/Condo Association Management

Real Estate

### "The Future Is Here! The Future Is STAN!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2023

Pros

Our company has used Stan for a couple of years now and we have been extremely happy with the return on our investment! Our clients have a wealth of information at their fingertips and can access that information 24-7. Stan allows us to provide immediate responses, so service to our clients is no longer limited to just our office's hours of operation. The future is here. The future is Stan!

Cons

AI is a new technology, which sometimes comes with opportunity for troubleshooting. With any situation of learning for Stan, the human-in-the-loop team is quick and courteous with their assistance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GP

Guilherme P.

Association Manager

Real Estate

### "Highly capable Community Association text response AI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2023

Pros

Stan AI has helped me in many ways as an Association Manager. I use it to broadcast text to owners and the owners use it to text Stan and get info. Our staff has now more time to work on things since most if not all responses can now be generated from Stan.I find myself using the internal platform often as there is a Chat GPT plugin.The fact that StanAI can integrate with our accounting/owner platform and get updated information is essential as we do not have to manually update new information.

Cons

Stan is constantly dishing out improvement updates so they are able to quickly adapt to most of our request and concerns.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Therese E.

Regional Manager

Real Estate

### "Saves me time! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2023

Pros

I have been using Stan AI for 2 years now and I can happily say that it has helped me in many ways as an Association Manager. I use it to broadcast text to owners. The owners use it to text Stan and get info, resulting in fast and correct responses to them, making them happy. Fewer messages to us about items they can find out from Stan. The internal platform is easy to use and update. It also pulls info directly from our system now and from the condo docs which is a lifesaver. The Stan AI team is constantly working on ways to improve and add services that would be useful. My favorite part is the Chat GPT aspect which focuses on industry responses. Use it all the time! Thank you Stan AI!

Cons

There is nothing I can think of that I dislike about the product. Usually when we ask they are able to make it happen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Candice H.

Client Services Manager

Real Estate

### "This is your new tool for customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2023

It is a time saver for the call center. It has alleviated a significant number of incoming calls.

Pros

STAN is very easy to use and adapts quickly to that needs of this organization.

Cons

I don't have any suggestions at this time but we are compiling a list that we will take to customer service once we have been using it a bit longer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10011693/STAN-AI/reviews/)

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