# TaskCall Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TaskCall Software - reviews, pricing plans, popular comparisons to other Incident Management products and more. Source: https://www.capterra.com/p/10011743/TaskCall --- # TaskCall Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) TaskCall ## What is TaskCall? TaskCall is a real-time incident response and management platform for IT and DevOps teams. It minimizes the time to resolution by automating the entire incident response process, starting from on-call management to identifying impact visibility to communicating with stakeholders. TaskCall connects with all your monitoring tools and centralizes incident management. It automatically identifies impact across your infrastructure and improves visibility. It connects with your chat, ITSM and ticketing applications, and streamlines collaboration across teams while keeping stakeholders updated through status dashboards. It suppresses redundant alert noise and interruptions, allowing IT personnel and developers to focus on resolving incidents in the fastest possible time. ## What is TaskCall used for? [Incident Management](https://www.capterra.com/incident-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TaskCall?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://taskcallapp.com&name=TaskCall) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TaskCall 0.0 VS. [4.5 (714)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $9 Per User, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (701) Value For Money 0.0 (0) Value For Money 4.4 (624) Customer Service 0.0 (0) Customer Service 4.6 (656) ## TaskCall alternatives [4.6 (353)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (349)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Email Alerts Receive and/or send email notifications for urgent updates, requests, or other information Incident Reporting Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site IT Incident Management Manage incidents related to outages or breaches in functionality of IT systems Mobile Alerts Notifications via mobile devices TaskCall 17 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Receive and/or send email notifications for urgent updates, requests, or other information Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Manage incidents related to outages or breaches in functionality of IT systems Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Track and organize on-call shifts Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Set and monitor service level agreements to ensure timely response and resolution Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Starter $9.00 Per User,Per Month It includes: - Unlimited API calls and email triggers - Unlimited push notifications and email alerts - Unlimited escalation policies and on-call scheduling - Unlimited global SMS and voice call notifications - Enhanced data control and redaction - Conditional routing - Heartbeat monitoring Business $19.00 Per User,Per Month It includes: - Everything from the Starter plan - Automated incident response - Business manager communications - Team controls - Advanced user roles - Status pages Digital Operations $29.00 Per User,Per Month It includes: - Everything from the Business plan - Artificial intelligence enabled noise reduction - Real time data analysis for faster and improved response - Advanced analytics to identify vulnerable systems - Customizable dashboards - Stakeholder users ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Google Chat](https://www.capterra.com/p/175800/Chat/)[ Freshservice](https://www.capterra.com/p/132997/Freshservice/)[ Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[ Site24x7](https://www.capterra.com/p/168192/Site24x7/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)