---
title: "AuctionSnap Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about AuctionSnap Software - reviews, pricing plans, popular comparisons to other Auction products and more."
source_url: "https://www.capterra.com/p/10011768/AuctionSnap/"
page_type: "product"
language: "en"
---

# 

 AuctionSnap Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AuctionSnap

## What is AuctionSnap?

AuctionSnap is a nonprofit auction management software designed to streamline the process of running fundraising auctions. Our platform supports silent and live auction items, as well as paddle raises for the same event. With AuctionSnap, your next nonprofit auction will run smoother and raise more money for your cause. Additional features include secure mobile check-out, auto-bidding, DonorSnap integration, and more!

## What is AuctionSnap used for?

[Auction](https://www.capterra.com/auction-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$500

Other, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## AuctionSnap alternatives

Highest Rated

[4.8 (132)](https://www.capterra.com/p/241165/TravelPledge/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (27)](https://www.capterra.com/p/184014/iRostrum/reviews/)

Starting price

$400.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (56)](https://www.capterra.com/p/131238/GalaBid/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about AuctionSnap

Overview

### What company size and specific industries is AuctionSnap built for?

AuctionSnap is designed for nonprofits of all sizes, including small organizations and larger charitable groups that run auctions or fundraising events. It is aimed specifically at the nonprofit sector, making it a fit for charities, foundations, and other mission-driven organizations that need auction management tools.

Features and Usability

### What are the key features of AuctionSnap?

AuctionSnap offers auction management and bid management tools for live auction, online auction, and silent auction events. Core features include absentee bidding, proxy bidding, buy now option, catalog management, inventory management, billing and invoicing, payment processing, receipt management, reporting & statistics, and real-time notifications.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does AuctionSnap integrate with?

AuctionSnap integrates with DonorSnap for donor and auction data connection. This native integration supports syncing records between the two platforms, giving AuctionSnap a direct link to DonorSnap for organizations that manage fundraising and auction operations in one place.

Getting Started and Support

### What training and onboarding options does AuctionSnap offer?

AuctionSnap provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review.

Getting Started and Support

### What customer support options does AuctionSnap offer?

AuctionSnap provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users multiple ways to find answers and reach assistance when needed. No reviewer feedback about support quality or response times is available, so user experience details cannot be confirmed.

## Features

AI summary

Based on 995 Auction reviews

Capterra data shows that buyers of auction software rank the following features as their top priorities:

-   **Electronic Payments** (**61%** of reviewers rated this feature as critical)
-   **Payment Processing** (**63%**)
-   **Online Bidding** (**69%**)

AuctionSnap supports all three of the features reviewers value most: **Electronic Payments**, **Payment Processing**, and **Online Bidding**. Together, these capabilities help businesses accept bidder payments online, handle transactions more efficiently, and run live or timed auctions over the web, allowing teams to manage sales faster and give buyers a more convenient bidding experience.

Online Bidding

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Allows for auction participants and potential buyers to bid for items virtually from anywhere

Bid Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Silent Auction

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

An auction in which bidders write down their bids on a sheet of paper

Online Auction

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items

Payment Processing

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Live Auction

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

An auction that takes place in real time in front of a group of bidders

AuctionSnap 26 features

### All Features
- Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Credit Card Processing: Accept and process credit card transactions
- Customizable Branding: Add customized logos and colors to align with company branding
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Live Auction: An auction that takes place in real time in front of a group of bidders
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items
- Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere
- Payment Processing: Accept, record, and reconcile financial transactions
- Proxy Bidding: Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Receipt Management: Upload, track, and submit receipts in a central database
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Silent Auction: An auction in which bidders write down their bids on a sheet of paper
- Watch List: View and track activity related to an individual, transaction, etc.

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Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Basic

$500.00

Other,Per Year

Value for money

5.0 (3)

5.0

Based on 3 reviews

## Integrations

[

DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GH

Greg H.

President

Non-Profit Organization Management

### "First Time User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2023

It was great. We used it for an event that included on-site bidding and donations.

Pros

Worked well for a small non-profit organization. Inexpensive, strong customer service, easy to use

Cons

The only issues we had as first time users were on our end.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TJ

Tamara J.

Executive Director

E-Learning

### "AuctionSnap Helped Us Raise More Money!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2023

AuctionSnap freed up myself and my staff to go talk with our donors during the event. In past years we did not have this luxury because we had to have someone managing the silent auction bid sheets, someone managing the paddle raise, and at the end of the night it was an all hands on deck for checkout. AuctionSnap did all of this for us and because of it we were able to raise more money!

Pros

There's many things I love about AuctionSnap. 1. The ease our donors had checking out at the end of the auction. There was no long line like in past years everyone was able to check out quickly and easily from their phone. 2. Having the ability for donors to set up and auto bid on silent auction items allowed them to really enjoy the event with out having to go back and always check the bid sheets. 3. Donors who could not make the event still had the ability to bid on items and make donations right from their phone.

Cons

This was our first event with AuctionSnap and we did not have any issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Dave H.

Donor Relations Associate

Medical Practice

### "AuctionSnap was just what we were looking for - and helped our non-profit raise more money!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2023

Overall, I LOVE AuctionSnap. As a long-time customer of DonorSnap I was extremely happy to see this being rolled out. After years of doing silent auctions in person, we had wanted to do one online. After shopping around, I contacted DonorSnap to see if they had any reccomendations for silent auction platforms. AuctionSnap was not publicly available yet, but it was becoming available just in time for me to use. The customer service rep was helpful in answering my question. That said, there were not really any issues with the platform. Any trouble I had was just my own, and my participants', learning curve.Speaking of my participants, they all reported liking it. Best of all, we raised more money on our silent auction than ever before! Many of our bidders were not able to attend the event; some had little connection with our organization at all. But they saw the auction on social media and bid and won! I look forward to using AuctionSnap in future years and increasing our fundraising.

Pros

AuctionSnap made it easy to set up our first ever online silent auction for our 2023 gala. Uploading pictures of the auction items was quick and simple. I especially appreciated that there was a spot for us to recognize our event sponsors. And as a DonorSnap customer, I loved that it integrates with DonorSnap. I was able to import contacts and easily collect payment.

Cons

The only negative I can think of was that participants had to go through a web browser rather than download an app. This was not a big deal, but an app would be even more streamlined.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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