--- title: "Pivotal Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pivotal Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/10011799/Pivotal/" page_type: "product" language: "en" --- # Pivotal Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pivotal ## What is Pivotal? Clean, easy, and affordable field service management software that actually works and doesn't look terrible. Manage your team, inventory, new deals, billing, and reporting all from your computer or phone. We built it be clean and beautiful to use without all the unnecessary bells and whistles which allows us to keep the price low. ## What is Pivotal used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[HVAC](https://www.capterra.com/hvac-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29.99 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pivotal?[Manage this product listing](https://www.g2.com/products/the-normal-company-pivotal/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pivotal 5.0 (2) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $29.99 per user, per month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (5,315) Value For Money 5.0 (2) Value For Money 4.5 (5,072) Customer Service 5.0 (2) Customer Service 4.6 (5,086) ## Pivotal alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.9 (118)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Pivotal Features and Usability ### What are the key features of Pivotal? Pivotal offers work order management, scheduling, and dispatch management for service operations, plus maintenance scheduling and service history tracking. It also includes billing and invoicing, quotes and estimates, online time clock, reporting and statistics, activity dashboard, and third-party integrations through API and accounting integration. Integrations ### Which third-party tools and platforms does Pivotal integrate with? Pivotal integrates with 2 third-party tools: FieldAware and HubSpot CRM. These catalog integrations connect Pivotal to field service and customer relationship management workflows, giving teams options for managing service data and CRM records within a connected software stack. Getting Started and Support ### What training and onboarding options does Pivotal offer? Pivotal provides in person training, live online sessions, documentation, and videos. In person and live online formats support guided instruction, while documentation and videos offer self-paced reference materials for teams reviewing setup steps and product features. Getting Started and Support ### What customer support options does Pivotal offer? Pivotal provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support is presented through multiple self-service and direct contact channels, giving users several ways to get help with setup, troubleshooting, and account questions. ## Features AI summary Based on 4,034 Maintenance Management reviews Capterra reviewers highlight the following features as the top priorities when selecting Field Service Management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Pivotal includes **Mobile Access**, which gives field teams access to job details and updates while working on site. However, it does not offer **Job Tracking** or **Job Scheduling**. Instead, it provides **Scheduling** (**61%**), a related feature that can help businesses assign work and manage calendars more efficiently. Together, these capabilities help teams stay connected in the field and keep service operations moving with better visibility and coordination. Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Dispatch Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Work Order Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Quotes/Estimates 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Pivotal 28 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Basic $0.00 Per User $29.99 Per User,Per Month Unlimited Users $499.00 Flat Rate,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ FieldAware](https://www.capterra.com/p/120648/FieldAware/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KR Khristoffer Ryan Q. Software Engineer Information Technology and Services ### "Pivotal - A Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2023 Pros Pivotal is undoubtedly a game-changer for the agricultural industry. What I liked most about this platform is its tailored approach to address the unique operational needs of various sectors within agriculture. Cons As a relatively new platform tailored for the agricultural industry, Pivotal may face challenges in gaining traction and widespread adoption among potential users. The success of any software largely depends on its user base, as early adopters play a crucial role in providing valuable feedback, identifying areas for improvement, and validating the platform's effectiveness. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB Tyler B. Owner Computer Software ### "Easy and quick to learn" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2023 There customer service is top notch. Always reply no matter the time of day. Pros I loved how easy it was to get my team ready to rock on it and how easy it was learn. Everything is clear and intuitive. Cons Wish had SSO but I think they are working on it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.