--- title: "Pump Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pump Software - reviews, pricing plans, popular comparisons to other Cloud Management products and more." source_url: "https://www.capterra.com/p/10011819/Pump/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Pump Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pump ## What is Pump? Using group buying & AI, Pump automates cost savings with zero engineering input and financial risk for free. ## What is Pump used for? [Cloud Management](https://www.capterra.com/cloud-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pump?[Manage this product listing](https://www.g2.com/products/pump-pump/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pump 3.7 (3) VS. [4.7 (398)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price Contact vendor Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (3) Ease Of Use 4.6 (2,341) Value For Money 3.7 (3) Value For Money 4.5 (1,818) Customer Service 3.7 (3) Customer Service 4.5 (1,758) ## Pump alternatives [4.6 (274)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/) [4.7 (2,341)](https://www.capterra.com/p/268690/Google-Cloud-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268690/Google-Cloud-Platform/) [Hyperglance](https://www.capterra.com/p/10003397/Hyperglance/) [4.4 (65)](https://www.capterra.com/p/10003397/Hyperglance/reviews/) Starting price $1458.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10003397/Hyperglance/) [AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/) [4.5 (112)](https://www.capterra.com/p/205397/CloudFormation/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205397/CloudFormation/) ## FAQs about Pump Features and Usability ### What are the key features of Pump? Pump offers activity tracking, alerts/notifications, billing and provisioning, cost management, and IT cost management for cloud operations. It also includes monitoring, real-time monitoring, real-time reporting, reporting and statistics, resource management, role-based permissions, user management, policy management, search/filter, and multi-cloud management. Integrations ### Which third-party tools and platforms does Pump integrate with? Pump connects natively to AWS AppSync, AWS CodeStar, and Slack for cloud development and team communication. These integrations cover infrastructure and collaboration needs, giving Pump a small but focused set of third-party connections for building and coordinating work across AWS services and messaging. Getting Started and Support ### What training and onboarding options does Pump offer? Pump provides live online sessions, documentation, and videos for training. Live online sessions support guided instruction, documentation offers written reference material for later review, and videos give visual walkthroughs of features and common tasks. Getting Started and Support ### What customer support options does Pump offer? Pump offers email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. No reviewer feedback on support is available here, so user experience with response speed, helpfulness, or common issues cannot be assessed from the catalog data provided. ## Features AI summary Based on 1,332 Cloud Management reviews Not all Cloud Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Data Storage Management** (**55%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Alerts/Notifications** (**47%**) Pump includes **Real-Time Monitoring** and **Alerts/Notifications**, giving teams visibility into cloud activity as it happens and helping them respond quickly when issues come up. However, it does not offer **Data Storage Management**. Instead, it provides **Cost Management** (**44%**), which can help businesses control cloud spending and track usage more closely, while the supported monitoring and alerting features help teams spot problems early and maintain more reliable operations. Real-Time Monitoring 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Alerts/Notifications 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Cost Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage budgets, track and optimize spending and align capacity to workload demand Multi-Cloud Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Allows businesses to monitor and secure applications and workloads across multiple public clouds Reporting & Statistics 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search/Filter 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Pump 10 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Cloud Management: Allows businesses to monitor and secure applications and workloads across multiple public clouds - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 3.7 (3) Free Trial Free Version Basic $0.00 Value for money 3.7 (3) 3.7 Based on 3 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ AWS AppSync](https://www.capterra.com/p/234165/AWS-AppSync/) ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Rahil S. CEO Information Technology and Services ### "Horrendous Support, Terrible Sales Experience." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 8, 2025 The overall experience was terrible Sales overpromises Product does not deliver Support is non existent. I hope anyone who reads this review will stay away from this company Pros Clean UI, but that's it. There is absolutely nothing else about this platform that is worth using. Just UI is not enough, the product needs to have depth. Cons I experienced significant challenges with Pump's service. The onboarding process was poorly handled, as I had to repeatedly remind the team to schedule my onboarding call. Although I was promised free credits for switching to Pump, these were never applied. Additionally, every invoice has had a 3% credit card surcharge, despite the sales team explicitly assuring me that this would not happen. I expected to receive dollar invoices without tax, similar to what Builder provided, but the invoices from Pump consistently contain errors and tax charges. Furthermore, the support has been abysmal; I have been trying to contact them weekly without any resolution, feeling like I'm endlessly passed from one employee to another without addressing the issues. Finally, although the UI and UX are simple and effective, constant support problems and bugs have severely limited the product's usability. They also hold Customers as prisoners and promises are not kept and they refuse to offboard you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Lorrane P. Marketing Design ### "Public utility " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2023 My experience with Pump is great, I've never had any difficulties with it. Pros It's a great product, with a nice interface. A well-developed software, never gave me problems. It allows me ease and agility in my day to day. Cons I believe it is already great software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ND Nikoleta D. Virtual Assistant Writing and Editing ### "I highly recommend it for anyone looking to streamline their workflow and boost productivity!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2023 Pump has tackled challenges related to overwhelming task management, fragmented communication, lack of insights, and the need for mobile productivity. Its solutions have had a tangible positive impact on my work life by increasing organization, improving collaboration, providing data-driven insights, and enabling productivity on the go. Pump isn't just software; it's a strategic tool that empowers me to overcome hurdles and excel in my projects. Pros Pump offers an intuitive interface, robust task and project management capabilities, excellent collaboration features, customization options, and seamless integration with other tools. Its scalability, analytical insights, mobile accessibility, responsive customer support, and commitment to regular updates make it a strong choice for boosting productivity and efficiency in your work and projects. Cons Everything is absolutely GREAT! I really love it!!! Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.