# Koala AI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Koala AI the right AI Writing Assistant solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10011831/Koala-AI/reviews

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Koala AI

4.5 (70)

[View alternatives](https://www.capterra.com/p/10011831/Koala-AI/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 18th, 2025

# Reviews of Koala AI

Ease of use

4.7

Customer Service

4.4

## Pros and Cons in Reviews

Mike H

CEOHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“It works best when you work with it and do one section at a time.“

February 11, 2026

NM

Niklas M

OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“The SAAS industry has an average profit margin of 70-90%, so it is ludicrous to have such a bad customer service that cannot even part with a tiny bit of the profit to have a satisfied customer.“

September 4, 2024

TT

Tim T

Operations ManagerInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“Love the blog generating, gives a good starting point for writers, leaving them more time to fact-check, improve, and make it readable.“

July 31, 2024

RA

Robert A

SEO Content WriterMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months.

“Left me on read for hours and didn't answer my question, which was can I buy more words.“

August 13, 2025

Evgeniy O

Head of SEOInformation Technology and Services, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“There are multiple very important places, like every content paragraph, where editor can actively influence the content creation procedur with custom prompts and keywords.“

January 17, 2024

RA

Robert A

SEO Content WriterMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months.

“The more you have it write, the more robotic and weird it reads.“

August 13, 2025

JJ

Julian J

Content CreatorMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“Automatic high quality blog post creation from A to Z. Including picking the right outline based on the keyword, sources, internal linking (as of now manual but will also be autmatic in the future!).“

July 28, 2023

SW

Sherika W

Android DeveloperMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months.

“Terrible documentation that doesn’t really work. When you contact them for support it takes up to 5 days to get a response that usually doesn’t answer the question.“

March 19, 2024

## Showing most helpful reviews

Showing 1-25 of 70 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mike H.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Koala AI make blog creation a breeze."

February 11, 2026

5.0

Really got me to think about the structure of a blog post. It works best when you work with it and do one section at a time.

Pros

Good dashboard interface. Very good at creating H2 and H3 headings and then filling in each section. It pulls content from text and documents that you upload, so source material is good.

Cons

Nothing really. It did what it is supposed to do very well. I also use it for brainstorming ideas and that gives great and unexpected results.

Switched from

[Writeseed](https://www.capterra.com/p/10005253/Writeseed-com/)

Writeseed had limitations for me and I needed morecontrol over the output.

Review Source

FL

Fabio L.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Amazing software, big impact on our business"

July 23, 2024

4.0

Pros

I like how easy it is to use and how much time it saves in our SEO processes. Text output quality is great.

Cons

The internal linking feature is not really useful in my opinion. Also I would like to have the possibility to have more editing options in the outline writer and be able to regenerate certain sections after the first output, aswell as the editing options of the text right after generating it. When generating text in german second person, he mixes up formal and informal which is extremely annoying even when trying to enforce informal by additional prompts.

Reason for choosing Koala AI

amazing results, nice webflow integration, good usability

Switched from

[Jasper](https://www.capterra.com/p/217242/Jasper/)

I didn't really like the results of jasper and a friend of mine told me about koala

Review Source

RA

Robert A.  
SEO Content Writer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Bad Customer Support"

August 13, 2025

2.0

The bulk writer was okay, but not good enough for our clients. The more you have it write, the more robotic and weird it reads.

Pros

It will write. You plug in what you need and you will get a blog that has words and some SEO in it for people to read.

Cons

Customer support sucked. Left me on read for hours and didn't answer my question, which was can I buy more words. They just said buy another plan.

Review Source

Response from Koala AI

August 14, 2025

Hi Robert. I'm sorry that it took our team several hours to reply to you. Our response time can vary based on time zones and other factors. If you run out of credits and wish to buy more words, then we offer 9 different plans to choose from, depending on how many words you need. If you would like our team to review your articles and make any suggestions that could improve the quality, then please reach out. For example, you can easily train the writing to be less robotic. Thanks!

SB

Sarah B.  
Web Developer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Hands Down, The Best AI Writer"

August 15, 2023

5.0

Not only does it produce fantastic content, but Koala's \[sensitive content hidden\] is accessible and quick to respond. The Discord community has been invaluable.

Pros

Koala produces accurate, factual, well written articles. It's quick, has bulk generation capabilities, and has perfect formatting.

Cons

GPT-4 is extremely expensive, so my membership only gets about 7 articles on the LTD. It previously got 10 per month but with recent tweaks it must be using more credits and I can only get 7 articles for 100,000 credits. That's a bummer to me, but the quality is top notch.

Reason for choosing Koala AI

The content quality was without question the sole reason for picking Koala.

Switched from

[Jasper](https://www.capterra.com/p/217242/Jasper/)

The content quality of Koala was far superior to anything I had seen before. Jasper, on the other hand, had gone from being the best AI writer to one of the worst. The quality had gone downhill and the AI was struggling to write more than a few paragraphs whereas Koala could easily product 2000 words on the topic.

Review Source

JV

Jake V.  
Host  
Media Production  
Used the software for: Less than 6 months

### "My favorite AI writer. Best in the biz."

July 26, 2023

5.0

It is my top AI writer, and the only AI community I would recommend. I am only a few months in and I already have Koala articles ranking and best of all, the GPT 3.5 seem to rank just as well as the GPT 4 articles. The GPT 4 are better reads though so I tend to stick with optimizing for human readers personally but if you wanted to get 5x the results for the same price that option is there.

Pros

The readability, ease of use, formatting, options, constant development, price, built in KoalaChat, API options, community, and I can go on but honestly, Koala is so good its easier to talk about things you don't like.

Cons

I always want to keep upgrading because I run out of credits too quickly!Jokes aside there is nothing I don't like. Pretty much everything they put out works great or they fix it right asap.Improvements I'd love to see: article export options, bulk sorting in the library, auto relevant image creation for articles(feature and sections), auto youtube videos inside of articles, Doc editor inside of KoalaChat(like Magai), article editor with stock image APIs(Pexels, Pixabay, esc), AI image creator, Youtube video embeds, and if possible KoalaChat connection straight into the article editor.And to top off my massive order of awesomeness and high expectations, give me a LTD Scale 3 account ahahahaha. "There can be only one!" (Highlander TV show)

Switched from

[Wordplay](https://www.capterra.com/p/10001665/Wordplay/)[Jasper](https://www.capterra.com/p/217242/Jasper/)[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[Juice.ai](https://www.capterra.com/p/274962/Juice/)

Its the first AI content I thought was as good as a solid human writer, I tested on gpt 3.5 and made the purchase the same day. GPT 4 was even better and I have been loving every bit of Koala since.

Review Source

NM

Niklas M.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### ""SERP"-analysis at best made up including a terrible customer support"

September 4, 2024

2.0

It works and you just have to do a few clicks to get an article, but that's overall it. The "SERPs" it takes from search engines to create an article are at best made up. The articles have close to nothing to do with the SERP results. Overall I simply cannot recommend this service.

Pros

You just have to do a few clicks to get an article.

Cons

Terrible Support. Got extremely bad results from the Bulk Writer that didn't have to anything with the SERPs. When I reached out to the support they simply said it is not possible to return less than 10% of the used credits for those useless articles because of "incurred costs". The SAAS industry has an average profit margin of 70-90%, so it is ludicrous to have such a bad customer service that cannot even part with a tiny bit of the profit to have a satisfied customer. Particularly for this pricing!

Switched from

[Claude](https://www.capterra.com/p/10011218/Claude/)

I thought I could make writing articles easier with this and get better results. Well, I got disappointed and paid 280€ for this.

Review Source

AL

April L.  
Owner  
Writing and Editing  
Used the software for: 1-2 years

### "Easy to Use AI Content Generation"

January 11, 2024

5.0

Pros

Super easy to use. I've used the API to allow my team to use Google Sheets to generate Pinterest descriptions. Currently I handle content generation and use it to generate 1500 - 2000 word articles in a wide variety of subjects. The auto-upload to WordPress is a game changer and I have really been loving the feature where it takes a YouTube video and creates a blog post about it. Really a time saver!

Cons

The image generator still misses a majority of the time for me but I'm hoping as the technology gets better so will that.

Switched from

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

Longer content generation without multiple prompts. Direct upload to WordPress

Review Source

LL

Larissa L.  
CEO  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Koala is the best"

March 14, 2025

5.0

Excellent! Everything they have is working wonders and a HUGE support for me a solo proprietor.

Pros

One click blog post creation Koala chat gives me all necessary answers about my business I always can get a picture for my website from Koala Amazon affiliate links creation is the best!

Cons

They don’t have any options to work with videos

Review Source

SN

Shawna N.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best AI Content Tool For Buying Guides"

September 5, 2024

4.0

Though Koala is not my favorite AI content tool, I do find it to be the very best at creating product reviews and buying guides for affiliate content. No other tool I've tested compares to Koala in this area.

Pros

It is the best AI content tool that I've used when it comes to creating product review content. Though they rarely have sales, the sales they do have are a great deal, which makes the per-article cost lower.

Cons

It has a high per-article cost and if the AI gives you some junk text in your article, there is no refund of credits. Content creation tends to be a bit slower than other tools, in my experience.

Review Source

VR

Verified Reviewer  
Full-Stack-Developer  
Accounting  
Used the software for: 1-2 years

### "Best ai blogwriter"

July 23, 2024

5.0

Pros

very easy to use, content is always in a good quality, internal linking feature is insane, continues developing the software which is great for us.

Cons

Price is a bit high for hard content writer / user

Review Source

LW

Lewis W.  
Founder  
Internet  
Used the software for: Less than 6 months

### "Excellent articles, easy to use + good pricing. "

August 30, 2024

5.0

Pros

Ease to use and the quality of the articles.

Cons

Unable to enter a specific title I want to use.

Review Source

CI

Cristian I.  
Imprenditore  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best AI Tool - Koala AI \*WOW\*"

January 12, 2024

5.0

My overall experience with Koala AI has been highly positive. It has been instrumental in streamlining my content creation process, saving me both time and effort. The continuous updates and improvements reflect the dedication of the team behind Koala AI in providing a top-notch product.

Pros

What I liked most about Koala AI's AI capabilities was its exceptional content quality. It uses advanced algorithms and machine learning, enabling it to generate highly engaging and informative content. The tool is not only powerful but also user-friendly and intuitive, making it accessible even to those without technical expertise. Furthermore, its affordability compared to hiring freelance writers is a significant advantage.

Cons

On the downside, Koala AI's free plan is somewhat limited, allowing only 5,000 words and 25 chat messages. For more extensive needs, one needs to upgrade to a paid plan. Also, the documentation could be more comprehensive to assist users in troubleshooting. While it excels atcreating informative content, it may not be suitable for highly technical or specialized content.

Review Source

LG

Larrian G.  
President  
Consumer Goods  
Used the software for: Less than 6 months

### "Best AI writer"

July 28, 2023

5.0

This program has helped me create better content for my sites and made blogging interesting and fun again.

Pros

I am not a computer programmer so this review is what the "average" blogger will experience with Koala Writer. Immediately the support in the forum is the best. \[sensitive content hidden\] responds and constantly moniters the discussions so you get near immediate answer, if not from him, from other users on the site. Next there is great documentation about the process and how to use Koala effectively. The program itself is easy to understand. It has a ton of options that are straightforward...no having to look up programmer speak to understand the use of the product. Continual development of the program with a section on the forum for suggewstions of new request for features that are actually put on the development pathway and quickily fleshed out and developed as applicable. Great explanations as to reasoning behind the programming. The program has the great feature of importing articles into wordpress for multiple sites. There are so many features it now makes terrific AI images in chat. In summary, this is the ideal program for a blogger to have accurate AI writing that also understands SERPS, selecting keywords in the AI mode which helps a blogger create great informational articles.

Cons

Nothing...it just keeps evolving. Constant updates.

Review Source

KG

Karianne G.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Koala is a decent but rather pricey option"

October 4, 2023

5.0

Pros

The quality output is absolutely great. I find myself barely editing the content itself.The sources being linked to are great.The up-to-date data is nice. I especially like the fact that the AI always gives current prices for articles such has repair costs.Barely any repetition.No fluff.Throughout outlines.Can add your own prompts to text sections.Can remove conclusions and intros.

Cons

Pricing, pricing, pricing...I highly dislike the fact that GPT 4 usage counts towards 5x the word count. It puts you between 4$ and 7$ for one article generation. While the quality of Koala is nice, it still won't replace a human writer. It's therefore not justifiable to spend that much. It's a shame because GPT 4 output is superior.I wish the team would let you use your own API keys. I would pay for the add-on, even if it's limited to a certain number of articles like SEOwriting.ai. I feel like it's not being offered for their profit margins.Image generation is missing.

Review Source

MH

Marcie H.  
Advertiser  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best AI Writer Available Now"

August 5, 2023

5.0

I love it. I also love the new features that continue roll out.

Pros

I like how it has taken my content creation from one article a day to five articles a day, which has led to significant traffic and revenue growth.

Cons

Some outputs are repetitive and need extra editing.

Review Source

TG

Terry G.  
Web Designer  
Market Research  
Used the software for: Less than 6 months

### "Need to stop using their ai chatbot for support"

March 14, 2024

1.0

I wish I could get my money back but they don’t reply.

Pros

Its easy to use, easy to generate an article and easy to publish as a draft to Wordpress

Cons

Their documentation is terrible, I think they use an ai chatbot for support that’s been trained to drive customers away. Then the chatbot gets angry and won’t reply. I saw more complaints on discord about their terrible support. I think its only for English right now, it doesn’t seem to support foreign languages. I wish I could get my money back but they don’t reply. I stopped using Koala

Switched from

[AutoBlogging](https://www.capterra.com/p/10018402/AutoBlogging/)

I’m curious if there’s something better.

Review Source

Response from Koala AI

March 15, 2024

Hi Terry! We don't use chatbots for support - you can quickly reach a human on our support team at hello@koala.sh Please email us if we can help you out, I don't think I see any emails from you. We support over 100 languages. When using KoalaWriter you can simply choose the language under the "Language" dropdown. In KoalaChat, simply write your prompt in the language you would like the response to be in or specify the language in your prompt. Thanks, Connor

VR

Verified Reviewer  
Marketing Specialist  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "SEO Articles"

August 3, 2023

5.0

Pros

I love the idea that Koala is very intuitive and needs very little guidance. For instance, when I need to create an article about some very niche topic, Koala gives great results from the get-go. Usually, there are very minor changes needed before I get an approval from my manager.After using Koala for a few months, I got asked by my team - who is writing these for you? The quality is awesome! I was happy to share my finding :)

Cons

For my own use, I don't see any any cons in Koala.

Review Source

PR

Paul R.  
Administrator  
Information Technology and Services  
Used the software for: 6-12 months

### "Koala Rocks!"

July 26, 2023

5.0

Top notch software

Pros

Outline creation is top notch, Outline creation is top notch, Outline creation is top notch

Cons

Cost of GPT4

Review Source

MAM

Moritz Andre M.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "High quality content generation for SEP"

January 4, 2024

5.0

Pros

High quality content on the click of a button, which ranks good on Google

Cons

Quite pricy compared to GPT, and credits gets used fast

Review Source

EP

Erin P.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Strong Product But Not Great For Small Niches"

January 13, 2024

4.0

Overall is has been positive. If you are looking to write natural sounding blogs with larger niches it would be a perfect fit.

Pros

It was very easy to get up and running quickly. Great user interface and delivers on what it promises.

Cons

My biggest challenge is that I need to write a lot of long blog articles in a very small niche. I found that the user interface was best for larger topics as I will have to keep editing my blogs and this will use up my word allotment quickly.

Review Source

VR

Verified Reviewer  
CEO  
Internet  
Used the software for: 6-12 months

### "Accurate and helpful"

January 8, 2024

5.0

Pros

While many AI writing tools offer a lot of similar and extensive features, Koala helps people like me to get started with a great set of presets, making it easier to get better quality quicker.

Cons

It would be very useful if one could set a limit to the wordcount.

Review Source

SM

Sahar M.  
Administrative  
Education Management  
Used the software for: I used a free trial

### "Generous free trial — excellent writing tool"

September 10, 2023

5.0

Excellent tool. It helped me write a business plan with just its chat feature. I love it!!!

Pros

They have an expansive free trial offer that helped me fully guage the software’s capacity and I loved every bit of it!!!

Cons

I like all features of Koala. In a market of AI that is getting saturated, they might want to add more features.

Review Source

AG

Al G.  
Blogger  
Internet  
Used the software for: Less than 6 months

### "Koala AI: An amazing AI writer."

January 24, 2024

5.0

My overall experience with Koala AI has been positive.

Pros

I liked the value of Gold Credit Pack for Black Friday.

Cons

There is not much that I don't like about Koala AI.

Review Source

MS

Micha S.  
Admin  
Internet  
Used the software for: 1-2 years

### "Ab August 2024 viel zu teuer. Nur noch Jahresabos. "

August 20, 2024

1.0

Support war 1,5 Jahre schnell und freundlich. Ab August 2024 kein entgegen kommen mehr Monatsabos. Support sagt selbst das man halt woanders hingehen soll.

Pros

Sehr gutes Tool für Artikel umschreiben. Es gibt kein besseres.

Cons

Ab August 2024 neue Preisgestaltung. Nur noch Jahresabos. Monatsabos wurden abgeschafft. Somit doppelt teurer als vorher. Muss mich leider verabschieden. Jahresabo kommt nicht infrage.

Review Source

Response from Koala AI

August 23, 2024

Hi Micha, We did not remove our monthly plans. We also have not changed our prices at all except for removing the $9 subscription. You can still buy a monthly plan, just click "Monthly" on the Pricing page. I don't think you have reached out to our support team, I don't see any record of that. If you need anything just email us at hello@koala.sh Thanks!

TL

Tom L.  
Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good and keeps getting better"

July 24, 2024

4.0

Pros

\- Very easy setup - Quickly churn out content with bulk writer - Generates articles or links Youtube links automatically - Automatic internal linking

Cons

\- Non bulk articles require window to be left open - No feature to regenerate articles in image - Often too many links

Review Source

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