--- title: "Contactbox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Contactbox Software - reviews, pricing plans, popular comparisons to other Contact Management products and more." source_url: "https://www.capterra.com/p/10011852/Contactbox/" page_type: "product" language: "en" --- # Contactbox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Contactbox ## What is Contactbox? Contactbox is a CRM solution for professional contact management with a focus on small and growing companies. The CRM is characterized by a classic design and a high degree of customizability. Together with comprehensive support, this makes CRM implementation much easier. The system is GDPR-compliant and fulfills the EU Data Protection Act. Contacts and appointments can be synchronized automatically via the systems owncloud®, nextcloud® and the groupware Kerio® Connect. Contactbox CRM is open to all industries. A demo and free version is available on the Contactbox website. Contactbox is free to use, with prices for more comprehensive packages starting at €19 per month. ## What is Contactbox used for? [Mac CRM](https://www.capterra.com/mac-crm-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €17 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Contactbox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.i1box.eu&name=Contactbox) ## Contactbox Overview Updated August 2026 AI summary Contactbox is a cloud-based contact management and CRM solution designed for small and midsize businesses. It centralizes contact databases, supports segmentation and tagging, and enables teams to track interactions and manage shared contacts efficiently. Features include customizable fields, calendar reminders, document storage, email management, API access, and role-based permissions, with deployment available across web, Mac, Linux, and Windows platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Contactbox 4.0 (1) VS. [4.3 (6,994)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price €17 Other, Per Month Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.2 (6,048) Value For Money 0.0 (0) Value For Money 4.3 (4,666) Customer Service 5.0 (1) Customer Service 4.1 (4,459) ## Contactbox alternatives [4.7 (687)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (742)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) [4.6 (6,097)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147657/monday-com/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,482)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) ## FAQs about Contactbox Features and Usability ### What are the key features of Contactbox? Contactbox offers contact management and CRM features, including a contact database, customer database, shared contacts, segmentation, tagging, and interaction tracking. It also includes access controls and role-based permissions, calendar sync and reminders, document storage and management, email management, data import/export, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Contactbox starts at €17 per month for the contactbox.start plan, designed for associations and small businesses. The contactbox.grow plan costs €44 per month for growing companies. A free version and a free trial are available, and both plans include CRM features. Getting Started and Support ### What training and onboarding options does Contactbox offer? Contactbox provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced visual guidance. Getting Started and Support ### What customer support options does Contactbox offer? Contactbox provides email/help desk, knowledge base, phone support, and chat. Support details from user feedback are not available, so no conclusions can be drawn about response speed, helpfulness, or common frustrations. These channels describe the support options listed in the catalog data. ## Features AI summary Based on 3,974 Contact Management reviews Capterra data shows that buyers of contact management software rank the following features as their top priorities: - **Contact Database** (**58%** of reviewers rated this feature as critical) - **CRM** (**57%**) - **Search/Filter** (**42%**) Contactbox supports all three features that reviewers rate most highly: **Contact Database**, **CRM**, and **Search/Filter**. Together, these capabilities help businesses keep customer information organized, manage relationship activity in one place, and quickly find the right records, allowing teams to respond faster and maintain more consistent customer interactions. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Calendar/Reminder System Notifications/alerts for upcoming events or tasks Calendar Sync Synchronize with other calendars to view mutual availability and schedules Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management Manage, organize, and store contact information Contactbox 25 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - For Mac Devices: Operate/access software on Mac Devices - For Small Businesses: Designed for small businesses - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mobile Access: Access software remotely via mobile devices - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Shared Contacts: Share contacts with other applications like Gmail and CRM - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10011852/Contactbox/pricing/) contactbox.start €17.00 Other,Per Month It includes: - crm contactbox.grow €44.00 Other,Per Month It includes: - crm contactbox.pro €62.00 Other,Per Month contactbox.app €135.00 Other,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Anna-Lena S. Stadtteil-Sozialarbeiterin Public Policy ### "Konnte mich sehr gut einarbeiten" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 24, 2024 Pros Als Anwenderin ohne technischen Hintergrund schätze ich an Contactbox vor allem die einfache und intuitive Bedienung. Die übersichtlichen Oberflächen machen es leicht, sich zurechtzufinden. Neue Kontakte lassen sich kinderleicht erfassen und alle Kundendaten sind gebündelt abrufbar. Auch das Planen von Terminen und Aufgaben geht dank der smarten Kalender-Integration flott von der Hand. Besonders praktisch finde ich die Möglichkeit, Notizen und Dokumente direkt zu Kontakten abzulegen. So habe ich alle wichtigen Infos immer griffbereit. Contactbox erleichtert mir den Arbeitsalltag enorm! Cons Manche Funktionen wie die Erstellung eigener Berichte oder die Anpassung von Workflows sind für mich nur schwer zu verstehen. Hier wären mehr Erklärungen und Anleitungen in einfacher Sprache hilfreich. Auch die Einrichtung des Systems war zunächst eine Hürde, da viele Einstellungen und Konfigurationen vorzunehmen waren. Vorgefertigte Mustervorlagen hätten den Einstieg erleichtert. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.