# Contactbox Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Contactbox Software - reviews, pricing plans, popular comparisons to other Contact Management products and more.

Source: https://www.capterra.com/p/10011852/Contactbox

---

# 

 Contactbox Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Contactbox

## What is Contactbox?

Contactbox is a CRM solution for professional contact management with a focus on small and growing companies. The CRM is characterized by a classic design and a high degree of customizability. Together with comprehensive support, this makes CRM implementation much easier. The system is GDPR-compliant and fulfills the EU Data Protection Act. Contacts and appointments can be synchronized automatically via the systems owncloud®, nextcloud® and the groupware Kerio® Connect. Contactbox CRM is open to all industries. A demo and free version is available on the Contactbox website. Contactbox is free to use, with prices for more comprehensive packages starting at €19 per month.

## What is Contactbox used for?

[Mac CRM](https://www.capterra.com/mac-crm-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€17

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Contactbox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.i1box.eu&name=Contactbox)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Contactbox

4.0 (1)

VS.

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

€17

Other, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (1)

Ease Of Use

4.5 (5,671)

Value For Money

0.0 (0)

Value For Money

4.3 (4,311)

Customer Service

5.0 (1)

Customer Service

4.4 (4,113)

## Contactbox alternatives

[4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Calendar/Reminder System

Notifications/alerts for upcoming events or tasks

Calendar Sync

Synchronize with other calendars to view mutual availability and schedules

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Contact Management

Manage, organize, and store contact information

Contactbox 24 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Operate/access software on Mac Devices

Designed for small businesses

Track interaction history by documenting conversations for contacts

Access software remotely via mobile devices

Timed notification for any upcoming task, deadline, appointment, or activity

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Share contacts with other applications like Gmail and CRM

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Free Trial

Free Version

contactbox.start

€17.00

Other,Per Month

It includes:

-   crm

contactbox.grow

€44.00

Other,Per Month

It includes:

-   crm

contactbox.pro

€62.00

Other,Per Month

contactbox.app

€135.00

Other,Per Month

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AS

Anna-Lena S.

Stadtteil-Sozialarbeiterin

Public Policy

### "Konnte mich sehr gut einarbeiten"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 24, 2024

Pros

Als Anwenderin ohne technischen Hintergrund schätze ich an Contactbox vor allem die einfache und intuitive Bedienung. Die übersichtlichen Oberflächen machen es leicht, sich zurechtzufinden. Neue Kontakte lassen sich kinderleicht erfassen und alle Kundendaten sind gebündelt abrufbar. Auch das Planen von Terminen und Aufgaben geht dank der smarten Kalender-Integration flott von der Hand. Besonders praktisch finde ich die Möglichkeit, Notizen und Dokumente direkt zu Kontakten abzulegen. So habe ich alle wichtigen Infos immer griffbereit. Contactbox erleichtert mir den Arbeitsalltag enorm!

Cons

Manche Funktionen wie die Erstellung eigener Berichte oder die Anpassung von Workflows sind für mich nur schwer zu verstehen. Hier wären mehr Erklärungen und Anleitungen in einfacher Sprache hilfreich. Auch die Einrichtung des Systems war zunächst eine Hürde, da viele Einstellungen und Konfigurationen vorzunehmen waren. Vorgefertigte Mustervorlagen hätten den Einstieg erleichtert.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)