# TRAC Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TRAC Software - reviews, pricing plans, popular comparisons to other Integrated Risk Management products and more. Source: https://www.capterra.com/p/10011900/TRAC --- # TRAC Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TRAC ## What is TRAC? TRAC is an integrated risk management solution designed to simplify compliance and provide critical data to drive better decision-making. Modules including Vendor Management, IT Risk Assessment, and Business Continuity Management work together to give a clearer picture of an organization's overall risk. TRAC combines built-in intelligence and easy-to-use workflows to make compliance easy, provide a better understanding of risk levels, and allow users to more confidently deploy resources. ## What is TRAC used for? [Integrated Risk Management](https://www.capterra.com/integrated-risk-management-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/) Top alternative Featured Overall rating Based on 49 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $1500 Per Feature, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TRAC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sbscyber.com/&name=TRAC) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TRAC 4.8 (49) VS. [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting Price $1500 Per Feature, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (49) Ease Of Use 4.6 (204) Value For Money 4.7 (47) Value For Money 4.5 (190) Customer Service 4.9 (48) Customer Service 4.6 (198) ## TRAC alternatives [4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (309)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Pirani](https://www.capterra.com/p/196959/Pirani/) [4.5 (204)](https://www.capterra.com/p/196959/Pirani/reviews/) Starting price $276.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196959/Pirani/) [View all alternatives](https://www.capterra.com/p/10011900/TRAC/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Risk Assessment 4.8 (22) 131.82% of 22 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Risk Analysis 4.7 (15) 140.00% of 15 reviewers that rated this feature as important or highly important Analyze potential risks across the organization Compliance Management 4.4 (14) 100.00% of 14 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Document Management 4.6 (12) 133.33% of 12 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Secure Data Storage 4.8 (10) 110.00% of 10 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Dashboard 4.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics TRAC 38 features Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process A record of all activities within the system, including user access, changes made, etc. Scenario-based process that test the validity of business continuity plans and procedures. Track and monitor efficient handling of all changes/transitions Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Management of rules, practices, and processes of a company Manage and track all disruptions and incidents Identify and respond to unexpected problems or failures (ie. "negative events") Manage risks related to IT systems Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture Observe and track the demand, usage, progress or quality of a system, product, or user Manage risk that occurs from systems failure or inadequate processes Create, manage, and track policies and procedures within an organization Receive data and information in real time Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Systematic evaluation of the security of a company's overall security system and situation Create, manage and track all task activities and progression Extra layer of security that requires not only a password and username but also something specific to that user Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (49) 4.5 Based on 49 reviews ## Pricing Value for money 4.7 (47) Free Trial Free Version Basic $1,500 Per Feature,Per Year Value for money 4.7 (47) 4.7 Based on 47 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (48) 4.9 Based on 48 reviews ## User reviews Overall rating 4.8 Based on 49 reviews Filter by rating 5(38) 4(11) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TB Tammy B. VP, Chief Information and Technology Officer Banking ### "Citizens Bank of Charleston" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2025 Pros Trac is a great tool to assist us in our security needs Cons I don't have a feature that I like the least. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Ed D. IT Director Banking ### "IT Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2024 Very positive. I was new to the ISO role. This helped me get up to speed. Pros Its intuitive. Makes managing your Info SEC program easier. Cons Still has its fair share of bugs. Lots of times, screens are caching info. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User IT Officer Banking ### "TRAC makes Information Security easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 31, 2024 Pros TRAC integrates into our audit process. The modules in TRAC allow us to streamline the process and perform our information security tasks with ease. Cons TRAC has been helpful in many ways. The features provided work well. I have no issues with TRAC. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Robert W. IT Manager Banking ### "Trac review 101824" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 I am able to track multiple part of IT I am responsible for in a single pane feel. Pros Easy to use and understand. The multiple solutions share data and interact with each other seamlessly. Cons The login. I like that it remembers most of my login but the Ping is a little much. Alternatives considered [Ncontracts](https://www.capterra.com/p/233877/Ncontracts/) Reasons for choosing TRAC Cost and support was better with Trac. I believe it was the best solution for the cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 25, 2024 Thank you for your valuable feedback on TRAC. We appreciate your positive comments on its ease of use and seamless data interaction. We acknowledge your concern about the login process and will consider improvements. Your ability to track multiple IT responsibilities in a single pane is exactly the kind of benefit we aim to provide. We're glad you found TRAC to be the best solution for cost and support. ~ The SBS CyberSecurity Team JM Joni M. ISO Banking ### "Get Trac Now!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 I love having Trac! I am a newer ISO at this Bank and I felt overwhelmed by the whole Vendor Management task. Trac broke it down for me, helped me go through the process with my 4 most critical Vendors, and showed me what to look for within the SOC Reports. They made it easy!! Pros We needed a simple, effective tool to help us track and risk rate our Vendors, Trac is all of that and more! Cons Some of the questionaires for Contracts and Due Diligence can be lengthy, but they are thorough! Alternatives considered [Ncontracts](https://www.capterra.com/p/233877/Ncontracts/) [Venminder](https://www.capterra.com/p/132271/Venminder/) Reasons for choosing TRAC installation assistance, simplicity, thoroughness Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 25, 2024 Thank you for sharing your feedback on TRAC! We're thrilled to hear that it has been a simple and effective tool for tracking and risk rating your vendors. We appreciate your patience with the thorough questionnaires and are glad that TRAC has made the vendor management process easier for you, especially as a newer ISO. Your positive comments about the installation assistance, simplicity, and thoroughness are greatly valued. Thank you for choosing TRAC. ~ The SBS CyberSecurity Team RG Rick G. ISO Banking ### "TRAC does not lack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 TRAC has met all of our needs over the years. It has impressed our auditors and examiners as a risk management tool. We don't use it to just meet requirements. We truly feel it gives us a validated and accurate risk score which allows us to monitor and manage asset risk. Pros TRAC is customized for financial institution environments. The asset categories, default threats and possible controls are well thought out and appropriate for all situations I've encountered. Cons I'd like to see the reporting have a little more flexibility and customization. Most of the time the canned reports give me what I need but there are some situations where I'd like to customize. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 25, 2024 Thank you for your valuable feedback on TRAC. We appreciate your insights and are pleased to hear that TRAC has met your needs and impressed auditors and examiners as a risk management tool. We acknowledge your suggestion for more flexibility and customization in reporting. Our team is committed to continuous improvement and will consider this for future updates. Thanks again, The SBS CyberSecurity TEam BH Brent H. VP - Risk Officer Banking ### "Great RA platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2024 Overall, the platform is great and easy to use and we have been customers for a decade now with no plans on changing. Pros The TRAC product is easy to use and includes up-to-date and comprehensive information to keep the Risk assessments timely and effective. Cons I cannot figure out how to change the risk mitigation goal percentage for a couple of areas, so that aspect is not the easiest to figure out. This isn't a big deal though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 8, 2024 We so appreciate your remarks on how easy our TRAC product is to use AND for being one of our long-time customers! I'll pass on your comments regarding risk mitigation goal percentages. Our support is always happy to help. Best regards, The SBS CyberSecurity Team TS Trisha S. Operations Systems Administrator Banking ### "Operations Systems Administrator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2024 TRAC has been a great product for our Bank. It has provided us the tools to have a successful Information Security Program. Pros The collaboration between modules has made things more efficient. Cons There isn't anything specific that I can think of. Alternatives considered [Ncontracts](https://www.capterra.com/p/233877/Ncontracts/) Reasons for choosing TRAC The user friendly functionality. The features the product had with integration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 8, 2024 It's great to hear you find value in our TRAC product and enjoy the integrations the tool provides. Thank you so much for the positive thoughts and feedback. ~ The SBS CyberSecurity Team AJ Angela J. SVP Asst. Corp. Secretary, IT Manager Banking ### "TRAC Review 2024" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 I use the IT RA and CAT tools. They are great, and the examiners like the reporting I provide them. Pros It is user-friendly. I like that I can add responses to audits for audit tracking. Cons I am pretty happy with the IT RA and CAT tools. I tend to forget how to finalize the IT RA, so I think that could be made easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 13, 2024 We are so happy to hear you find TRAC to be user-friendly and helpful for audits and action tracking! Your comments regarding finalizing the IT RA have been passed on to our development team. We appreciate your suggestions. We appreciate you and your business! Best Regards, The SBS CyberSecurity Team DH Debra H. Compliance Officer and Internal Auditor Banking ### "TRAC Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 26, 2024 I think it is a very good program. It really helps with the audits and findings. Pros The tracking of audit findings and we keep our polices here and it will give us a monthly report to remind us of the next approval date. Cons We use the risk assessments, wish it was easier to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 4, 2024 We are so glad ot hear you are finding TRAC helpful for your audit findings and policies! Also, appreciate your mentioning ease of use. We are always working toward improving our product and appreciate your candor. [View all Reviews](https://www.capterra.com/p/10011900/TRAC/reviews/) Popular comparisons [Pirani vs TRAC](https://www.capterra.com/compare/196959-10011900/Pirani-vs-TRAC)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)