# TRAC Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TRAC Software - reviews, pricing plans, popular comparisons to other Integrated Risk Management products and more. Source: https://www.capterra.com/p/10011900/TRAC/ --- # TRAC Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TRAC ## What is TRAC? TRAC is an integrated risk management solution designed to simplify compliance and provide critical data to drive better decision-making. Modules including Vendor Management, IT Risk Assessment, and Business Continuity Management work together to give a clearer picture of an organization's overall risk. TRAC combines built-in intelligence and easy-to-use workflows to make compliance easy, provide a better understanding of risk levels, and allow users to more confidently deploy resources. ## What is TRAC used for? [Integrated Risk Management](https://www.capterra.com/integrated-risk-management-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/) Top alternative Featured Overall rating Based on 49 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $1500 Per Feature, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TRAC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sbscyber.com/&name=TRAC) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TRAC 4.8 (49) VS. [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting Price $1500 Per Feature, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (49) Ease Of Use 4.6 (212) Value For Money 4.7 (47) Value For Money 4.5 (198) Customer Service 4.9 (48) Customer Service 4.6 (206) ## TRAC alternatives [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Pirani](https://www.capterra.com/p/196959/Pirani/) [4.5 (212)](https://www.capterra.com/p/196959/Pirani/reviews/) Starting price $276.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196959/Pirani/) Highest Rated [Scrut Automation](https://www.capterra.com/p/10012083/Scrut/) [4.9 (139)](https://www.capterra.com/p/10012083/Scrut/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012083/Scrut/) [Hyperproof](https://www.capterra.com/p/202536/Hyperproof/) [4.8 (116)](https://www.capterra.com/p/202536/Hyperproof/reviews/) Starting price $12000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202536/Hyperproof/) [View all alternatives](https://www.capterra.com/p/10011900/TRAC/alternatives/) ## FAQs about TRAC Overview ### Which roles and teams benefit most from TRAC? TRAC is most used by information security, compliance, and risk management teams that need to track controls, manage audits, and monitor security programs. IT leaders and administrators use it to oversee remediation and governance workflows, while executives rely on centralized reporting to understand risk exposure and support operational decisions. Answer based on 49 reviews Overview ### What company size and industries is TRAC built for? TRAC is built primarily for small businesses in banking, with 86% of reviewers from small companies and 78% from banking. It also serves financial services organizations, which represent 20% of reviewers, plus credit unions, healthcare organizations, universities, municipalities, Fintechs, and other compliance-focused teams. Answer based on 49 reviews Features and Usability ### What are the key features of TRAC? TRAC offers governance, risk, and compliance features including enterprise risk management, IT risk management, operational risk management, and compliance management. It also includes audit management, incident management, issue management, policy management, vendor management, workflow management, customizable reports, dashboards, role-based permissions, and two-factor authentication. Integrations ### Which third-party tools and platforms does TRAC integrate with? TRAC integrates with Microsoft Access for exporting controls and comparing them to key controls in KRI reporting. Microsoft Access is the only integration named in the available catalog data, so TRAC’s integration list is limited to this platform in the provided information. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does TRAC offer? TRAC provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and setup. Answer based on 1 reviews Getting Started and Support ### What customer support options does TRAC offer? TRAC provides email/help desk, FAQ/forum, and phone support. Users describe the support staff as responsive and helpful, often answering questions quickly or researching issues when needed. Some also say customer service helps offset product limitations and supports updates and feedback to developers. Answer based on 4 reviews Security ### How does TRAC handle data security and access control? TRAC uses modules for information security, vendor management, risk assessments, audit tracking, and review schedules to help organizations manage security programs and document controls. It also maps vendors, networks, and access points for regulatory oversight. Some reviewers note permissions can be confusing, especially for non-admin users, and customization is limited in places. Answer based on 13 reviews Ease of use ### How easy is TRAC to use? TRAC works well for everyday risk management tasks, but ease of use depends on role and setup. Many compliance, security, and audit teams find the modules clear for assessments, policy tracking, and vendor management, while some non-admin users mention a learning curve, confusing permissions, and occasional workflow friction. Answer based on 10 reviews ## Features AI summary Based on 218 Integrated Risk Management reviews Capterra data shows that buyers of integrated risk management software rank the following features as their top priorities: - **Secure Data Storage** (**50%** of reviewers rated this feature as critical) - **Risk Analysis** (**52%**) - **Compliance Management** (**47%**) TRAC supports all three features that reviewers rate most highly: **Secure Data Storage**, **Risk Analysis**, and **Compliance Management**. Together, these capabilities help businesses protect sensitive information, assess and monitor risk more effectively, and stay aligned with regulatory requirements, allowing teams to make informed decisions with greater confidence. Secure Data Storage 4.8 (10) 110.00% of 10 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Compliance Management 4.4 (14) 100.00% of 14 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Incident Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Risk Assessment 4.8 (22) 131.82% of 22 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Document Management 4.6 (12) 133.33% of 12 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Risk Analysis 4.7 (15) 140.00% of 15 reviewers that rated this feature as important or highly important Analyze potential risks across the organization TRAC 38 features Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process A record of all activities within the system, including user access, changes made, etc. Scenario-based process that test the validity of business continuity plans and procedures. Track and monitor efficient handling of all changes/transitions Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Management of rules, practices, and processes of a company Manage and track all disruptions and incidents Identify and respond to unexpected problems or failures (ie. "negative events") Manage risks related to IT systems Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture Observe and track the demand, usage, progress or quality of a system, product, or user Manage risk that occurs from systems failure or inadequate processes Create, manage, and track policies and procedures within an organization Receive data and information in real time Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Systematic evaluation of the security of a company's overall security system and situation Create, manage and track all task activities and progression Extra layer of security that requires not only a password and username but also something specific to that user Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (49) 4.5 Based on 49 reviews ## Pricing Value for money 4.7 (47) Free Trial Free Version Basic $1,500 Per Feature,Per Year Value for money 4.7 (47) 4.7 Based on 47 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (48) 4.9 Based on 48 reviews ## User reviews Overall rating 4.8 Based on 49 reviews Filter by rating 5(38) 4(11) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TB Tammy B. VP, Chief Information and Technology Officer Banking ### "Citizens Bank of Charleston" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2025 Pros Trac is a great tool to assist us in our security needs Cons I don't have a feature that I like the least. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ED Ed D. IT Director Banking ### "IT Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2024 Very positive. I was new to the ISO role. This helped me get up to speed. Pros Its intuitive. Makes managing your Info SEC program easier. Cons Still has its fair share of bugs. Lots of times, screens are caching info. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User IT Officer Banking ### "TRAC makes Information Security easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 31, 2024 Pros TRAC integrates into our audit process. The modules in TRAC allow us to streamline the process and perform our information security tasks with ease. Cons TRAC has been helpful in many ways. The features provided work well. I have no issues with TRAC. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RW Robert W. IT Manager Banking ### "Trac review 101824" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 I am able to track multiple part of IT I am responsible for in a single pane feel. Pros Easy to use and understand. The multiple solutions share data and interact with each other seamlessly. Cons The login. I like that it remembers most of my login but the Ping is a little much. Alternatives considered [Ncontracts](https://www.capterra.com/p/233877/Ncontracts/) Reasons for choosing TRAC Cost and support was better with Trac. I believe it was the best solution for the cost. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 25, 2024 Thank you for your valuable feedback on TRAC. We appreciate your positive comments on its ease of use and seamless data interaction. We acknowledge your concern about the login process and will consider improvements. Your ability to track multiple IT responsibilities in a single pane is exactly the kind of benefit we aim to provide. We're glad you found TRAC to be the best solution for cost and support. ~ The SBS CyberSecurity Team JM Joni M. ISO Banking ### "Get Trac Now!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 I love having Trac! I am a newer ISO at this Bank and I felt overwhelmed by the whole Vendor Management task. Trac broke it down for me, helped me go through the process with my 4 most critical Vendors, and showed me what to look for within the SOC Reports. They made it easy!! Pros We needed a simple, effective tool to help us track and risk rate our Vendors, Trac is all of that and more! Cons Some of the questionaires for Contracts and Due Diligence can be lengthy, but they are thorough! Alternatives considered [Ncontracts](https://www.capterra.com/p/233877/Ncontracts/) [Venminder](https://www.capterra.com/p/132271/Venminder/) Reasons for choosing TRAC installation assistance, simplicity, thoroughness Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 25, 2024 Thank you for sharing your feedback on TRAC! We're thrilled to hear that it has been a simple and effective tool for tracking and risk rating your vendors. We appreciate your patience with the thorough questionnaires and are glad that TRAC has made the vendor management process easier for you, especially as a newer ISO. Your positive comments about the installation assistance, simplicity, and thoroughness are greatly valued. Thank you for choosing TRAC. ~ The SBS CyberSecurity Team RG Rick G. ISO Banking ### "TRAC does not lack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 TRAC has met all of our needs over the years. It has impressed our auditors and examiners as a risk management tool. We don't use it to just meet requirements. We truly feel it gives us a validated and accurate risk score which allows us to monitor and manage asset risk. Pros TRAC is customized for financial institution environments. The asset categories, default threats and possible controls are well thought out and appropriate for all situations I've encountered. Cons I'd like to see the reporting have a little more flexibility and customization. Most of the time the canned reports give me what I need but there are some situations where I'd like to customize. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 25, 2024 Thank you for your valuable feedback on TRAC. We appreciate your insights and are pleased to hear that TRAC has met your needs and impressed auditors and examiners as a risk management tool. We acknowledge your suggestion for more flexibility and customization in reporting. Our team is committed to continuous improvement and will consider this for future updates. Thanks again, The SBS CyberSecurity TEam BH Brent H. VP - Risk Officer Banking ### "Great RA platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2024 Overall, the platform is great and easy to use and we have been customers for a decade now with no plans on changing. Pros The TRAC product is easy to use and includes up-to-date and comprehensive information to keep the Risk assessments timely and effective. Cons I cannot figure out how to change the risk mitigation goal percentage for a couple of areas, so that aspect is not the easiest to figure out. This isn't a big deal though. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 8, 2024 We so appreciate your remarks on how easy our TRAC product is to use AND for being one of our long-time customers! I'll pass on your comments regarding risk mitigation goal percentages. Our support is always happy to help. Best regards, The SBS CyberSecurity Team TS Trisha S. Operations Systems Administrator Banking ### "Operations Systems Administrator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2024 TRAC has been a great product for our Bank. It has provided us the tools to have a successful Information Security Program. Pros The collaboration between modules has made things more efficient. Cons There isn't anything specific that I can think of. Alternatives considered [Ncontracts](https://www.capterra.com/p/233877/Ncontracts/) Reasons for choosing TRAC The user friendly functionality. The features the product had with integration. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 8, 2024 It's great to hear you find value in our TRAC product and enjoy the integrations the tool provides. Thank you so much for the positive thoughts and feedback. ~ The SBS CyberSecurity Team AJ Angela J. SVP Asst. Corp. Secretary, IT Manager Banking ### "TRAC Review 2024" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 I use the IT RA and CAT tools. They are great, and the examiners like the reporting I provide them. Pros It is user-friendly. I like that I can add responses to audits for audit tracking. Cons I am pretty happy with the IT RA and CAT tools. I tend to forget how to finalize the IT RA, so I think that could be made easier. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 13, 2024 We are so happy to hear you find TRAC to be user-friendly and helpful for audits and action tracking! Your comments regarding finalizing the IT RA have been passed on to our development team. We appreciate your suggestions. We appreciate you and your business! Best Regards, The SBS CyberSecurity Team DH Debra H. Compliance Officer and Internal Auditor Banking ### "TRAC Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 26, 2024 I think it is a very good program. It really helps with the audits and findings. Pros The tracking of audit findings and we keep our polices here and it will give us a monthly report to remind us of the next approval date. Cons We use the risk assessments, wish it was easier to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 4, 2024 We are so glad ot hear you are finding TRAC helpful for your audit findings and policies! Also, appreciate your mentioning ease of use. We are always working toward improving our product and appreciate your candor. [View all Reviews](https://www.capterra.com/p/10011900/TRAC/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Pirani vs TRAC](https://www.capterra.com/compare/196959-10011900/Pirani-vs-TRAC)