# TRAC Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TRAC Software - reviews, pricing plans, popular comparisons to other Integrated Risk Management products and more.

Source: https://www.capterra.com/p/10011900/TRAC/pricing

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# 

 TRAC Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TRAC

## What is TRAC?

TRAC is an integrated risk management solution designed to simplify compliance and provide critical data to drive better decision-making. Modules including Vendor Management, IT Risk Assessment, and Business Continuity Management work together to give a clearer picture of an organization's overall risk. TRAC combines built-in intelligence and easy-to-use workflows to make compliance easy, provide a better understanding of risk levels, and allow users to more confidently deploy resources.

## What is TRAC used for?

[Integrated Risk Management](https://www.capterra.com/integrated-risk-management-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)

Overall rating

Based on 49 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$1500

Per Feature, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## TRAC alternatives

Highest Rated

[Scrut Automation](https://www.capterra.com/p/10012083/Scrut/)

[4.9 (136)](https://www.capterra.com/p/10012083/Scrut/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012083/Scrut/)

[4.5 (203)](https://www.capterra.com/p/196959/Pirani/reviews/)

Starting price

$276.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10011900/TRAC/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Risk Assessment

4.8 (22)

131.82% of 22 reviewers that rated this feature as important or highly important

Initiate collection and analysis of known risks

Risk Analysis

4.7 (15)

140.00% of 15 reviewers that rated this feature as important or highly important

Analyze potential risks across the organization

Compliance Management

4.4 (14)

100.00% of 14 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Document Management

4.6 (12)

133.33% of 12 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Secure Data Storage

4.8 (10)

110.00% of 10 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Dashboard

4.4 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

TRAC 38 features

Track and report on everything that happens within the system or network

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

A record of all activities within the system, including user access, changes made, etc.

Scenario-based process that test the validity of business continuity plans and procedures.

Track and monitor efficient handling of all changes/transitions

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Management of rules, practices, and processes of a company

Manage and track all disruptions and incidents

Identify and respond to unexpected problems or failures (ie. "negative events")

Manage risks related to IT systems

Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage risk that occurs from systems failure or inadequate processes

Create, manage, and track policies and procedures within an organization

Receive data and information in real time

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Systematic evaluation of the security of a company's overall security system and situation

Create, manage and track all task activities and progression

Extra layer of security that requires not only a password and username but also something specific to that user

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (49)

4.5

Based on 49 reviews

## Pricing

Value for money

4.7 (47)

Free Trial

Free Version

Basic

$1,500

Per Feature,Per Year

Value for money

4.7 (47)

4.7

Based on 47 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (48)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (48)

4.9

Based on 48 reviews

## User reviews

Overall rating

4.8

Based on 49 reviews

Filter by rating

5(38)

4(11)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TB

Tammy B.

VP, Chief Information and Technology Officer

Banking

### "Citizens Bank of Charleston"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2025

Pros

Trac is a great tool to assist us in our security needs

Cons

I don't have a feature that I like the least.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ED

Ed D.

IT Director

Banking

### "IT Director"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2024

Very positive. I was new to the ISO role. This helped me get up to speed.

Pros

Its intuitive. Makes managing your Info SEC program easier.

Cons

Still has its fair share of bugs. Lots of times, screens are caching info.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Officer

Banking

### "TRAC makes Information Security easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 31, 2024

Pros

TRAC integrates into our audit process. The modules in TRAC allow us to streamline the process and perform our information security tasks with ease.

Cons

TRAC has been helpful in many ways. The features provided work well. I have no issues with TRAC.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RW

Robert W.

IT Manager

Banking

### "Trac review 101824"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2024

I am able to track multiple part of IT I am responsible for in a single pane feel.

Pros

Easy to use and understand. The multiple solutions share data and interact with each other seamlessly.

Cons

The login. I like that it remembers most of my login but the Ping is a little much.

Alternatives considered

[Ncontracts](https://www.capterra.com/p/233877/Ncontracts/)

Reasons for choosing TRAC

Cost and support was better with Trac. I believe it was the best solution for the cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 25, 2024

Thank you for your valuable feedback on TRAC. We appreciate your positive comments on its ease of use and seamless data interaction. We acknowledge your concern about the login process and will consider improvements. Your ability to track multiple IT responsibilities in a single pane is exactly the kind of benefit we aim to provide. We're glad you found TRAC to be the best solution for cost and support. ~ The SBS CyberSecurity Team

JM

Joni M.

ISO

Banking

### "Get Trac Now!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2024

I love having Trac! I am a newer ISO at this Bank and I felt overwhelmed by the whole Vendor Management task. Trac broke it down for me, helped me go through the process with my 4 most critical Vendors, and showed me what to look for within the SOC Reports. They made it easy!!

Pros

We needed a simple, effective tool to help us track and risk rate our Vendors, Trac is all of that and more!

Cons

Some of the questionaires for Contracts and Due Diligence can be lengthy, but they are thorough!

Alternatives considered

[Ncontracts](https://www.capterra.com/p/233877/Ncontracts/)

[Venminder](https://www.capterra.com/p/132271/Venminder/)

Reasons for choosing TRAC

installation assistance, simplicity, thoroughness

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 25, 2024

Thank you for sharing your feedback on TRAC! We're thrilled to hear that it has been a simple and effective tool for tracking and risk rating your vendors. We appreciate your patience with the thorough questionnaires and are glad that TRAC has made the vendor management process easier for you, especially as a newer ISO. Your positive comments about the installation assistance, simplicity, and thoroughness are greatly valued. Thank you for choosing TRAC. ~ The SBS CyberSecurity Team

RG

Rick G.

ISO

Banking

### "TRAC does not lack"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2024

TRAC has met all of our needs over the years. It has impressed our auditors and examiners as a risk management tool. We don't use it to just meet requirements. We truly feel it gives us a validated and accurate risk score which allows us to monitor and manage asset risk.

Pros

TRAC is customized for financial institution environments. The asset categories, default threats and possible controls are well thought out and appropriate for all situations I've encountered.

Cons

I'd like to see the reporting have a little more flexibility and customization. Most of the time the canned reports give me what I need but there are some situations where I'd like to customize.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 25, 2024

Thank you for your valuable feedback on TRAC. We appreciate your insights and are pleased to hear that TRAC has met your needs and impressed auditors and examiners as a risk management tool. We acknowledge your suggestion for more flexibility and customization in reporting. Our team is committed to continuous improvement and will consider this for future updates. Thanks again, The SBS CyberSecurity TEam

BH

Brent H.

VP - Risk Officer

Banking

### "Great RA platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2024

Overall, the platform is great and easy to use and we have been customers for a decade now with no plans on changing.

Pros

The TRAC product is easy to use and includes up-to-date and comprehensive information to keep the Risk assessments timely and effective.

Cons

I cannot figure out how to change the risk mitigation goal percentage for a couple of areas, so that aspect is not the easiest to figure out. This isn't a big deal though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 8, 2024

We so appreciate your remarks on how easy our TRAC product is to use AND for being one of our long-time customers! I'll pass on your comments regarding risk mitigation goal percentages. Our support is always happy to help. Best regards, The SBS CyberSecurity Team

TS

Trisha S.

Operations Systems Administrator

Banking

### "Operations Systems Administrator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2024

TRAC has been a great product for our Bank. It has provided us the tools to have a successful Information Security Program.

Pros

The collaboration between modules has made things more efficient.

Cons

There isn't anything specific that I can think of.

Alternatives considered

[Ncontracts](https://www.capterra.com/p/233877/Ncontracts/)

Reasons for choosing TRAC

The user friendly functionality. The features the product had with integration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 8, 2024

It's great to hear you find value in our TRAC product and enjoy the integrations the tool provides. Thank you so much for the positive thoughts and feedback. ~ The SBS CyberSecurity Team

AJ

Angela J.

SVP Asst. Corp. Secretary, IT Manager

Banking

### "TRAC Review 2024"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2024

I use the IT RA and CAT tools. They are great, and the examiners like the reporting I provide them.

Pros

It is user-friendly. I like that I can add responses to audits for audit tracking.

Cons

I am pretty happy with the IT RA and CAT tools. I tend to forget how to finalize the IT RA, so I think that could be made easier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 13, 2024

We are so happy to hear you find TRAC to be user-friendly and helpful for audits and action tracking! Your comments regarding finalizing the IT RA have been passed on to our development team. We appreciate your suggestions. We appreciate you and your business! Best Regards, The SBS CyberSecurity Team

DH

Debra H.

Compliance Officer and Internal Auditor

Banking

### "TRAC Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 26, 2024

I think it is a very good program. It really helps with the audits and findings.

Pros

The tracking of audit findings and we keep our polices here and it will give us a monthly report to remind us of the next approval date.

Cons

We use the risk assessments, wish it was easier to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 4, 2024

We are so glad ot hear you are finding TRAC helpful for your audit findings and policies! Also, appreciate your mentioning ease of use. We are always working toward improving our product and appreciate your candor.

[View all Reviews](https://www.capterra.com/p/10011900/TRAC/reviews/)

Popular comparisons

[Pirani vs TRAC](https://www.capterra.com/compare/196959-10011900/Pirani-vs-TRAC) 

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