# Caxton Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Caxton the right Payment Processing solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10011903/Caxton/reviews --- Caxton 4.6 (21) [View alternatives](https://www.capterra.com/p/10011903/Caxton/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Caxton Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews Prince Kumar S Digital Marketing ManagerAccounting, 11 - 50 employeesUsed the software for: I used a free trial. “The app is easy to navigate, and the card is widely accepted worldwide.“ September 30, 2024 WC Wendy C Finance ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “Caxton meets our needs and I feel better customer services.“ June 11, 2024 Hilary G Business ManagerEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “Ease of use, ability to give staff on school trip and safe and covneient method of payment when overseas.“ November 15, 2023 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Fazane F. Founder Apparel & Fashion Used the software for: 2+ years ### "Great Service!" June 11, 2024 5.0 excellent! can't fault it. Thanks!!!!!!! Pros Really helpful customer service and quick responses Cons my original rate wasn't better than my other platforms but all it took was a conversation and they beat me other suppliers Alternatives considered [Equals](https://www.capterra.com/p/10004700/Equals/) Reason for choosing Caxton I use both but Caxton is the best for customer service Review Source Response from Caxton Payments June 17, 2024 Great to hear you can speak to us and get everything you need to make international payments AT Andrew T. Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Simple the best for our FX needs" June 11, 2024 5.0 Pros The personal touch, the ability to issue staff with debit cards with no monthly fee and the competitive rates achieved on larger currency forward purchases. I liek the expert knowledge and the friendly helpful answers from \[sensitive content hidden\] when I have a query about timing my currency purchases. The knowledge that he and his colleagues have can't be replicated on an app or a website. Cons The reporting side of things is poor. You really need to be able to generate reports that save time on bookkeeping and to do that a single report showing transactions in and out in date order for all cards and including all forward purchases (i.e. combine the transfers and cards sections and include all cards rather than having to pick one at a time) Switched from [Soldo](https://www.capterra.com/p/194308/Soldo/) Soldo introduced far higher fees and became greedy. As a seasonal business I don't want to pay every month in the off season just to keep an account alive. Review Source Response from Caxton Payments June 17, 2024 Great to hear you can contact our team when needed. We are pleased to say our new reporting features are imminently due to be released to the platform RS Rashmi S. Financial Controller Architecture & Planning Used the software for: 2+ years ### "Currency exchange " June 20, 2024 3.0 Pros Ease of discussion to sell currency and make payments Cons not purchased or implemented any software Review Source VR Verified Reviewer Digital Marketing Manager Accounting Used the software for: I used a free trial ### "Convenient and Reliable Travel Card with Minor Drawbacks" September 30, 2024 5.0 My overall experience with Caxton has been mostly positive. The multi-currency functionality is incredibly convenient, and the competitive exchange rates make it a go-to for travel. The app is easy to navigate, and the card is widely accepted worldwide. However, the ATM fees and inactivity charges can be frustrating, and I wish the customer service hours were more flexible. Despite these minor issues, Caxton remains a reliable and secure option for managing money while traveling. Pros What I like most about Caxton is the convenience of managing multiple currencies with ease. The competitive exchange rates are a big plus, and the app is simple to use. I’ve had no issues using the card globally, and the security features give me peace of mind. Their customer service has been great too—always quick and helpful! Cons One thing I like least about Caxton is the ATM withdrawal fees, which can add up when traveling. Also, the inactivity fees are a bit frustrating if you don’t use the card frequently. I’ve found the customer service hours a bit restrictive, especially when in different time zones. Additionally, it would be nice if you could lock in better exchange rates at certain times, and the limits on currency loading can be a drawback for larger transactions. Review Source Response from Caxton Payments October 8, 2024 Thank you so much for your review of our retail card. Caxton absolutely charge no fees for using ATMs - this fee is taken by the ATM that you are using - and yes we agree its rarer and rarer to find those free ATMs. That's why we offer next day delivery of holiday cash before you go, which you can order from the app. You can also lock in exchange rates with a forward contract on international payments or with a travel savings plan. Thanks again for your feedback and best wishes for you trip! KW Keith W. President Construction Used the software for: 1-2 years ### "Excellent Company with Excellent Customer Service" June 11, 2024 5.0 Nothing short of Excellent..... Severe difficulties withe App on my phone which eventually we will over come. Pros the Customer service provided by \[sensitive content hidden\]. Cons This is not just a criticism of Caxton, its of ALL U.K. Banks. Compliance has gone WAY TO FAR and OVER BOARD. British Banks are killing Trade and Business and giving it all away to the USA, who are a lot more open minded and TRULY WANT Business.....Many years ago, \[sensitive content hidden\] stated the Britain was open for Business....In my opinion, that is the last thing this Country is open for these days..... Review Source Response from Caxton Payments June 17, 2024 Great to hear we are offering the service we promise MK Muhammed K. Director Individual & Family Services Used the software for: 1-2 years ### "Very good service " June 11, 2024 5.0 Excellent and have been using Caxton for over 4 years and hardly any problems so far. Pros We are able to use cards for our clients and keep a record of the spending. Cons Customer service should be 24 hours with a service like this. Review Source NC Nic C. Journalist Information Services Used the software for: 2+ years ### "Excellent ease of access and good value" June 25, 2024 4.0 Pros I returned to Caxton after a break of several years, as I was going on holiday abroad for the first time in a while. Previously, I had also regularly used Caxton to settle my large Euro invoices but the impact of Brexit has curtailed my purchases in the EU. My account was still open and a previous sterling sum was still waiting for me. I was able to use my pre-loaded card easily and without problem while travelling abroad and welcomed the opportunity of a great deal. Cons There was nothing I disliked about the Xaxton service Review Source VR Verified Reviewer Operations Director Events Services Used the software for: 1-2 years ### "Easy Payments" June 11, 2024 4.0 Pros We like the fact we can use multiple currencies for payments which helps us to circumvent pesky transaction charges from the bank (in addition to the banks poor FX rate) Cons The customer service can be slightly slow / lacking at times. Often require to make multiple phone calls to get through, or emails need chasing multiple times. Review Source Response from Caxton Payments June 17, 2024 great to hear you enjoy using the platform - please feel welcome to identify the issues directly with your account manager so we can live up to our five star service promise with every customer Hilary G. Business Manager Education Management Used the software for: 2+ years ### "Caxton for Schools" November 15, 2023 5.0 It's great, no real problems and an excellent solution for teachers not having to carry cash or use thier own personal bank cards whilst on school trips. Pros Ease of use, ability to give staff on school trip and safe and covneient method of payment when overseas. No longer need to order and collect currency from the bank. Cons It would be ven better if we could upload money using our school purhcasing cards rather than have to do a bank transfer Reason for choosing Caxton Online portal, multi currency, ease of use Review Source Response from Caxton Payments November 15, 2023 Delighted to be working with you and thank you for the feedback - we will look at this suggestion for a feature release. VR Verified Reviewer CMO Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Easier than a bank" October 4, 2023 5.0 we needed a business banking alternative and caxton offered simple cards and we use their accounts payable function for business holding accounts because we operate in multiple currencies Pros its easy to hold multiple currencies for accounts payable and receivable - we dont have to convert foreign money before we pay it out in same-same currency arrangements Cons no email notifications for expense cards are a bit tedious but at least it keeps the team spending in check! Reason for choosing Caxton we changed from a bank because the bank did not offer the curency requirements that we had and they were extortionate to exchange funds Review Source FC Faye C. Director Retail Used the software for: 2+ years ### "Easy to use and inexpensive" June 11, 2024 5.0 Very happy with my overall experience, had superb help from customer service if ever needed Pros This was recommended to me by another small business owner and is a far better way than using my bank to make international payments and purchase currency. Cons Nothing I do not like about the service Review Source Response from Caxton Payments June 17, 2024 Fantastic to hear you were recommended and are enjoying the platform WC Wendy C. Finance Manager Non-Profit Organization Management Used the software for: 6-12 months ### "multi currency cards" June 11, 2024 5.0 Very satisfy, I have used other system and providers before. Caxton meets our needs and I feel better customer services. The system is simple to install and apply. It has multiple currencies functions which meets the needs for our international teams. Pros Easy to use, good customer care. I get reply and response quickly from my contact. The system is simple to use and very effective. It saves time and many report options. I feel that this is a best system we have ever. Cons None. I just don't have time to explore other functions yet, but nothing to do with Caxton. I am planning to implement other options and have meetings with Caxton, they all seem good and will help us to improve our system. I just need time and gradually to try them on. Review Source Response from Caxton Payments June 17, 2024 fantastic to know you have experienced the Caxton five sta service DC Doron C. Vice president transformation Food & Beverages Used the software for: 2+ years ### "Strong financial advisor in foreign exchange " June 12, 2024 4.0 Pros Proactive information provider, regular updates Cons Information is sometimes too superficial and not covering wider market data Review Source VR Verified Reviewer Finance Financial Services Used the software for: 1-2 years ### "Better service than banks" November 5, 2023 5.0 We were set up quickly in just a few days, compliance checks were swift and appropriate. We used the account for accounts payable in multiple currencies and it works very well for this Pros We had an account manager who was able to help set us up quickly. Cons We were using for payments and that's exactly what they do so they haven't overstretched, and the service is good. Review Source JE Jude E. Accounts Assistant Chemicals Used the software for: 2+ years ### "Very easy to use" November 15, 2023 5.0 Very easy to use and good customer support Pros Transparent and value for money. easy to manage cards Cons Statements are too time sensitive. transactions not shown quick enough Review Source Response from Caxton Payments November 15, 2023 Delighted to be working with you and thank you for the feedback LS Lisa S. Finance Manager Education Management Used the software for: Less than 6 months ### "Customer Service" June 11, 2024 3.0 Mixed feelings and I think I will only use it short term, I don't think I will be renewing the account next year. If it hadn't been for the help from \[sensitive content hidden\], I think I would have thrown in the towel! Pros \[sensitive content hidden\] was exceptional providing instructions, clear and concise and easy to follow. He was always at the end of an email with a speedy reply. Cons I felt I didn't have much help when trying to set up the account, it was a case of I paid the cost to set up now just get on with it! Reason for choosing Caxton I chose it as another school in our MAT used and recommended it, although charges had been introduced after they had joined. Review Source Response from Caxton Payments June 17, 2024 We really appreciate the honest review and hope we can turn your view around in the next while. LH Laura H. Management Accountant Primary/Secondary Education Used the software for: 2+ years ### "Great for school" November 15, 2023 4.0 Pros We use the Caxton cards for overseas trips. It gives staff flexibility. Lots of foreign currencies avaliable. Cons It is a bit clunky to use. The fee per transaction. Review Source Response from Caxton Payments November 15, 2023 Delighted to be working with you and thank you for the feedback - we are always working on the user experience and bring new software updates every 2 weeks VR Verified Reviewer CEO Environmental Services Used the software for: 2+ years ### "Good service, and easy to use." November 15, 2023 5.0 Pros Good client service, and easy to use. Pricing okay. Cons Could always be cheaper, but price okay. Review Source Response from Caxton Payments November 15, 2023 Thank you for the feedback AS Adam S. MD Airlines/Aviation Used the software for: 2+ years ### "Would recommend" January 7, 2024 5.0 Pros Easy to use, staff are great and helpful and respond quickly to any questions or problems. Couldn't fault them. Cons I have no complaints about Caxton other than sometimes the app data doesn't update as quickly as I'd like, but its a non-issue. Review Source JB Jodi B. Administration Manager Accounts and Payroll Real Estate Used the software for: 2+ years ### "Easy to use service and efficient team" November 16, 2023 5.0 Pros Caxton makes paying overseas suppliers easy and efficient. Excellent team and service that we have used for many years. Cons Nothing to note, thanks for the great service. Review Source Response from Caxton Payments November 16, 2023 Happy to be of service and pleased to hear Caxton is making overseas accounts payable easy and efficient AR Alistair R. Director Management Consulting Used the software for: 2+ years ### "Fast Payments " November 20, 2023 5.0 Pros Very quick and easy to send payments in different currencies Cons No issues at all with Caxton - very happy Review Source Response from Caxton Payments November 20, 2023 Thank you for the feedback and for sharing your experience Similar Products Featured ## Related categories [Spend Management](https://www.capterra.com/spend-management-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Financial Services](https://www.capterra.com/financial-services-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.