---
title: "STEPS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about STEPS Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more."
source_url: "https://www.capterra.com/p/10011915/STEPS/"
page_type: "product"
language: "en"
---

# 

 STEPS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

STEPS

## What is STEPS?

Cloud-based ERP solution that helps businesses manage project scheduling, capacity plans, employee performance, and more.

## What is STEPS used for?

[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Project Planning](https://www.capterra.com/project-planning-software/)[Resource Management](https://www.capterra.com/resource-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for STEPS?[Manage this product listing](https://www.g2.com/products/wercker-steps/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### STEPS

0.0

VS.

[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.0 (2,029)

Value For Money

0.0 (0)

Value For Money

3.9 (1,618)

Customer Service

0.0 (0)

Customer Service

3.8 (1,721)

## STEPS alternatives

Highest Rated

[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/113540/Bitrix24/)

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

[4.5 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/184581/Asana-PM/)

## FAQs about STEPS

Overview

### What company size and specific industries is STEPS built for?

STEPS is designed for businesses in technology, consulting, consumer goods, and other industries that need ERP support for project scheduling, capacity planning, employee performance, and related operational management. The description does not specify a particular company size, so it appears suitable for organizations across different sizes in those sectors.

Features and Usability

### What are the key features of STEPS?

STEPS offers CRM, project planning, project tracking, and task management for managing work and schedules. It also includes dashboard views, reporting and analytics, progress tracking, resource scheduling, time and expense tracking, and workflow management, plus billing and invoicing, support ticket management, and third-party integrations.

Getting Started and Support

### What customer support options does STEPS offer?

STEPS provides email/help desk and phone support. No reviewer feedback is available to describe response times or helpfulness, so the support experience cannot be assessed from user reports. The listed channels indicate direct assistance for product questions and issue resolution.

## Features

AI summary

Based on 2,559 Enterprise Resource Planning reviews

Not all Enterprise Resource Planning software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution:

-   **Order Management** (**46%** of reviewers rated this feature as critical)
-   **Accounting** (**54%**)
-   **Billing & Invoicing** (**54%**)

STEPS includes **Accounting** and **Billing & Invoicing**, giving businesses the tools to track finances accurately and manage customer charges more efficiently. While the system lacks **Order Management**, it does provide **Financial Management** (**45%**) instead. That can still help companies oversee budgets, cash flow, and financial reporting, providing teams with better visibility into business performance and day-to-day financial operations.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Capacity

Monitor capacity in real time to track resource use and identify bottlenecks.

Capacity Management

Monitor service demand and performance to plan for adequate resources that meet business needs

STEPS 37 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Capacity: Monitor capacity in real time to track resource use and identify bottlenecks.
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Decision Making: Makes informed choices based on available data and objectives
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Forecasting: Form predictions based on past and present data/trends
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)
- Inventory Control: Monitor product stock levels
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Performance: Identify the most performant content and the types of content that can be improved or eliminated.
- Planning: Leverages data from budgeting and forecasting processes to help corporations understand their reality and make decisions accordingly.
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
- Project Tracking: Monitor the progress of projects from start to finish
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Visualization: Graphical representation of data or processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

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### Starting price

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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