# Akkadian Console Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Akkadian Console Software - reviews, pricing plans, popular comparisons to other IVR products and more. Source: https://www.capterra.com/p/10011931/Akkadian-Console --- # Akkadian Console Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 11, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Akkadian Console ## What is Akkadian Console? Akkadian Console is a solution for managing incoming calls with ease and efficiency. The system integrates with the Cisco receptionist phone console software and is designed to provide a complete, user-friendly tool for handling high call volume in CUCM. Users can choose from three deployment types to suit your specific needs. Whether you prefer an unmanaged client, a managed deployment, or a web-based deployment, our console can adapt to your environment seamlessly. ## What is Akkadian Console used for? [IVR](https://www.capterra.com/ivr-software/)[Telephony](https://www.capterra.com/telephony-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Akkadian Console?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.akkadianlabs.com/&name=Akkadian Console) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Akkadian Console 0.0 VS. [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price Contact vendor Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (881) Value For Money 0.0 (0) Value For Money 4.5 (792) Customer Service 0.0 (0) Customer Service 4.6 (812) ## Akkadian Console alternatives [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (462)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.2 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars ## FAQs about Akkadian Console Features and Usability ### What are the key features of Akkadian Console? Akkadian Console offers call center management, call routing, call transfer, and IVR for handling inbound and internal calls. It also includes call recording, call tracking metrics, computer telephony integration, API access, and VoIP connection features for managing telephony workflows and connecting with external systems. Integrations ### Which third-party tools and platforms does Akkadian Console integrate with? Akkadian Console integrates with Cisco Unified Contact Center Express. The catalog lists this as the available third-party platform connection, giving the product a focused integration for contact center operations. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Akkadian Console offer? Akkadian Console provides documentation and videos to support training and onboarding. Documentation gives users written reference material for reviewing setup steps and product details, while videos offer visual guidance for learning core functions and following along with demonstrations at their own pace. Getting Started and Support ### What customer support options does Akkadian Console offer? Akkadian Console offers FAQ/Forum, Knowledge Base, and Phone Support. These channels give users written self-service material and direct contact for questions or setup issues. No reviewer feedback on support experience is available, so support quality, response speed, and helpfulness cannot be described from user reports. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Call Tracking Metrics Measure campaign influence through collection of keyword tracking and revenue sources Call Transfer Transfers live calls to other agents Akkadian Console 9 features Application programming interface that allows for integration with other systems/databases Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Measure campaign influence through collection of keyword tracking and revenue sources Transfers live calls to other agents Computer-telephony integration is the use of computers to manage telephone calls Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Cisco Unified Contact Center Express](https://www.capterra.com/p/212123/Cisco-Unified-Contact-Center-Express/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.