--- title: "Akkadian Console Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Akkadian Console Software - reviews, pricing plans, popular comparisons to other IVR products and more." source_url: "https://www.capterra.com/p/10011931/Akkadian-Console/" page_type: "product" language: "en" --- # Akkadian Console Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Akkadian Console ## What is Akkadian Console? Akkadian Console is a solution for managing incoming calls with ease and efficiency. The system integrates with the Cisco receptionist phone console software and is designed to provide a complete, user-friendly tool for handling high call volume in CUCM. Users can choose from three deployment types to suit your specific needs. Whether you prefer an unmanaged client, a managed deployment, or a web-based deployment, our console can adapt to your environment seamlessly. ## What is Akkadian Console used for? [IVR](https://www.capterra.com/ivr-software/)[Telephony](https://www.capterra.com/telephony-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Akkadian Console?[Manage this product listing](https://www.g2.com/products/akkadian-provisioning-manager/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Akkadian Console 0.0 VS. [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price Contact vendor Starting Price $239 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (364) Value For Money 0.0 (0) Value For Money 4.5 (349) Customer Service 0.0 (0) Customer Service 4.5 (345) ## Akkadian Console alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (364)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152004/Call-tracking-software/) ## FAQs about Akkadian Console Features and Usability ### What are the key features of Akkadian Console? Akkadian Console offers call center management, call recording, call routing, call transfer, and call tracking metrics for handling voice operations. Core telephony features include computer telephony integration, IVR, VoIP connection, and API support for connecting phone workflows with other systems. Integrations ### Which third-party tools and platforms does Akkadian Console integrate with? Akkadian Console connects natively to Cisco Unified Contact Center Express for contact center workflows. This single listed integration supports call handling and agent operations within Cisco-managed environments, making Cisco Unified Contact Center Express the primary third-party platform available in the current catalog. Getting Started and Support ### What training and onboarding options does Akkadian Console offer? Akkadian Console provides documentation and videos for training and onboarding. Documentation offers written reference material for setup steps and feature guidance, while videos support visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does Akkadian Console offer? Akkadian Console provides FAQ/Forum resources, a Knowledge Base, and Phone Support. No reviewer feedback on support experience is available, so support quality, response times, and helpfulness cannot be assessed from user comments in the catalog data. ## Features AI summary Based on 558 IVR reviews Capterra data shows that buyers of IVR software rank the following features as their top priorities: - **Call Center Management** (**53%** of reviewers rated this feature as critical) - **Call Routing** (**57%**) - **Automatic Call Distribution** (**52%**) Akkadian Console supports **Call Center Management** and **Call Routing**, giving teams the tools to oversee call activity and direct callers to the right destination more efficiently. However, it does not include **Automatic Call Distribution**. Instead, it offers **Call Recording** (**46%**), which can help businesses review conversations, monitor service quality, and keep records of customer interactions, allowing teams to improve call handling and maintain better oversight of daily operations. API Application programming interface that allows for integration with other systems/databases Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Call Tracking Metrics Measure campaign influence through collection of keyword tracking and revenue sources Call Transfer Transfers live calls to other agents Akkadian Console 9 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transfer: Transfers live calls to other agents - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Cisco Unified Contact Center Express](https://www.capterra.com/p/212123/Cisco-Unified-Contact-Center-Express/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.