# Kivo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Kivo Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/10011998/Kivo

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# 

 Kivo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Kivo

## What is Kivo?

CFR Part 11 Compliant | SOC 2 Certified | TMF & EDM Reference Models | GxP Compliant Kivo is an easy-to-use document management and regulatory compliance solution for life science companies. Kivo's capabilities include RIM, eTMF, QMS, eCTD, and more. All features are included with your subscription - with no separate charges or hidden fees.

## What is Kivo used for?

[Document Management](https://www.capterra.com/document-management-software/)[Quality Management](https://www.capterra.com/quality-management-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kivo

4.3 (4)

VS.

[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

Contact vendor

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (4)

Ease Of Use

4.1 (28,694)

Value For Money

5.0 (1)

Value For Money

4.2 (20,290)

Customer Service

5.0 (3)

Customer Service

4.5 (18,335)

## Kivo alternatives

[4.7 (4,165)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (128)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (74)](https://www.capterra.com/p/192574/Dot-Compliance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Storage

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

File Sharing

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Secure Data Storage

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Access Controls/Permissions

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Document Generation

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Custom forms to streamline repetitious aspects of a document

Electronic Signature

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Digitally sign online documents

Kivo 58 features

Define levels of authorization for access to specific files or systems

Set rules for access to expire based on fixed dates, time elapsed, number of views, number of downloads etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track and monitor efficient handling of all changes/transitions

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Record and track all relevant internal and external communications

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Investigate and take action at root cause or error in processes to prevent recurring issues

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Makes changes to document features such as text, fonts, formatting, etc.

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Convert files to a different format

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Manage, maintain and track the performance of assets and equipment

Retrieval of embedded metadata that is present within a file

Identify issues and deviations from specifications

Ability of websites, web applications, or mobile applications to function without an active internet connection

Create, manage, and track policies and procedures within an organization

Ensure that quality requirements and standards are met across production processes

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track employee/learner's progression through training programs

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.3 (4)

4.3

Based on 4 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (1)

5.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

4.3

Based on 4 reviews

Filter by rating

5(2)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AM

Alissa M.

Sr. Director, Regulatory Affairs

Pharmaceuticals

### "Great system overall"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2023

Pros

Built for the regulatory professional. Compared to other systems I've used, Kivo is more intuitive and customizable. The EDMS functionality is very efficient and the customer support is above and beyond. The new platform for project management has the potential to be a game changer for regulatory submission timelines/document management.

Cons

The first time we used the collaborative review feature, it was not immediately clear how to best utilize the versioning function, but luckily Kivo provides lightning fast support and was able to advise us until we got the hang of it. The collaborative review versioning is slightly different than other systems I've used, but once you get the hang of it it's far better than others.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VV

Veronique V.

Quality Manager

Pharmaceuticals

### "veronique"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 4, 2023

Very happy to have all our documents stored at the same place.Efficient to have a system where the review of a doc can be done at the same place by several reviewer (collaborative review)From a quality point of you, good management of the document versioning .Kivo team : always ready to help and always listen to customer needs. Really appreciated

Pros

\-intuitive-flexible (Quality module, RA module, Clin module..)-version of document well managed-lean process for the document flow-collaborative review effective

Cons

\-Process for electronical signature not so clear/easy-periodic review for document : setting of the next revision date not easy to do, not an obvious and lean process-training process on one doc is OK but should be great if training process can be more develop. (curriculum, training matrix)-KPI should be great if report can be available for the training ( SOP per SOP, or for one individual)SOP : xx individual to be train, yy individual trained, xy late on training

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Amanda M.

Quality Manager

Pharmaceuticals

### "Kivo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2023

It has been easy to use to compile and submit reports to the FDA.

Pros

Easy to use and to interact with other users.

Cons

There is nothing that I dislike about Kivo.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 1, 2023

Thank you for letting us know Kivo has been easy to use for you and your team 😊

EK

Elizabeth K.

consultant

Pharmaceuticals

### "another share file another struggle"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 31, 2023

same as any share files, this is just another one like a me too.

Pros

this is useful for the company I am working for and when I figured out how to edit, everything was easy.

Cons

difficult to start working on the file. when we had a short timeline, starting to write is extremely important. it took me about 1 hr to figure out how to start.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 5, 2023

Hi Elizabeth, We're glad things have been running smoothly since you got familiar with the system. As a reminder, we have live chat support during business hours - we're more than happy to help explain the system! Our average response time this year has been under 2 minutes and 30 seconds, so please reach out if you are struggling with anything! We know every minute matters when you're approaching a deadline, and will ensure we are there to help ASAP.

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