--- title: "SOLUS AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SOLUS AI Software - reviews, pricing plans, popular comparisons to other Personalization products and more." source_url: "https://www.capterra.com/p/10012023/SOLUS-AI/" page_type: "product" language: "en" --- # SOLUS AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SOLUS AI ## What is SOLUS AI? SOLUS AI is a personalization platform that boosts revenue through hyper-personalized customer experiences. It unifies data from multiple sources to create detailed customer profiles and uses algorithms like collaborative filtering and genome matching for tailored product recommendations. Predictive modeling forecasts behaviors such as purchase likelihood and churn risk. Flexible segmentation tools enable precise targeting based on various factors. The platform supports campaign planning across customer journeys with personalized communications via SMS, email, and WhatsApp. Analytics dashboards monitor campaign performance, customer metrics, and product data, while AI agents automate reporting and deliver insights. SOLUS AI integrates data unification, machine learning, and optimization to enhance engagement across industries like retail, finance, and hospitality. ## What is SOLUS AI used for? [Marketing Analytics](https://www.capterra.com/marketing-analytics-software/)[Predictive Analytics](https://www.capterra.com/predictive-analytics-software/)[Personalization](https://www.capterra.com/personalization-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1900 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SOLUS AI?[Manage this product listing](https://www.g2.com/products/solus-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SOLUS AI 0.0 VS. [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting Price $1900 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.8 (17) Value For Money 0.0 (0) Value For Money 3.9 (17) Customer Service 0.0 (0) Customer Service 3.9 (17) ## SOLUS AI alternatives [BlueConic](https://www.capterra.com/p/148284/BlueConic/) [4.2 (17)](https://www.capterra.com/p/148284/BlueConic/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148284/BlueConic/) [Solitics](https://www.capterra.com/p/205331/Solitics/) [4.2 (11)](https://www.capterra.com/p/205331/Solitics/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205331/Solitics/) Highest Rated [GMass](https://www.capterra.com/p/168452/GMass/) [4.8 (1,423)](https://www.capterra.com/p/168452/GMass/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168452/GMass/) [Braze](https://www.capterra.com/p/155423/Appboy/) [4.7 (168)](https://www.capterra.com/p/155423/Appboy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155423/Appboy/) ## FAQs about SOLUS AI Overview ### What company size and specific industries is SOLUS AI built for? SOLUS AI is designed for businesses in retail, QSR chains, supermarkets, consumer durables, mutual funds, insurance, travel, hospitality, jewelry, lending, and beauty. The description points to organizations in these sectors rather than a specific company size, so it appears suited to industry-focused companies of varying sizes. Features and Usability ### What are the key features of SOLUS AI? SOLUS AI includes A/B testing, campaign management, and multi-campaign support for running marketing experiments and coordinating multiple initiatives. It also offers customer profiles, customer segmentation, behavioral targeting, and contextual targeting for audience-based delivery, plus real-time analytics, visual analytics, reporting, API access, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? SOLUS AI starts at $1,400 per month for the SOLUS Lite Starter plan, with the SOLUS Starter at $1,900, Lite Advanced at $3,000, Advanced at $3,700, Lite Premium at $4,100, and Premium at $5,000. No free plan or free trial is listed. Limits vary by customer count, integrations, and support hours. Integrations ### Which third-party tools and platforms does SOLUS AI integrate with? SOLUS AI integrates with 5 third-party platforms for customer engagement and marketing automation: CleverTap, Gupshup, MoEngage, Netcore Customer Engagement, and Salesforce Marketing Cloud. These catalog integrations cover messaging, lifecycle marketing, and CRM-connected campaign workflows. Getting Started and Support ### What training and onboarding options does SOLUS AI offer? SOLUS AI provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and reviewing product steps. Getting Started and Support ### What customer support options does SOLUS AI offer? SOLUS AI provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so only the listed support channels can be confirmed. ## Features AI summary Based on 655 Personalization reviews Capterra reviewers highlight these as the features buyers care about most when choosing personalization software: - **Campaign Management** (**38%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**40%**) - **Content Management** (**46%**) SOLUS AI supports **Campaign Management** and **Reporting/Analytics**, giving teams the tools to plan targeted initiatives and track performance through data. However, it does not include **Content Management**. Instead, it offers **A/B Testing** (**45%**), a feature many reviewers also view as important. This gives businesses a way to compare variations, improve messaging and experiences, and make better personalization decisions based on results. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Behavioral Targeting Display advertising and marketing messages to users based on their browsing history and preferences Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Segmentation Group campaigns by project, client, or campaign for better management. SOLUS AI 16 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Behavioral Targeting: Display advertising and marketing messages to users based on their browsing history and preferences - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Real-Time Analytics: Analyze and gain insights into data in real-time - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Analytics: Track and analyze information regarding website visitors --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10012023/SOLUS-AI/pricing/) SOLUS Starter $1,900 Flat Rate,Per Month It includes: - Customer Data Platform: Up To 100K Customers - Integrations With Up To 3 Sources And 3 Destinations - One-Time (Adhoc) And Triggered (Lifecycle) Campaign Management - Campaign, Customer, And Business Analytics - AI & ML: Propensity Models, Recommendation Engine, A/B Testing, CMAB - Support: 10 Hours Per Month SOLUS Advanced $3,700 Flat Rate,Per Month It includes: - Customer Data Platform: Up To 250K Customers - Integrations With Up To 5 Sources And 5 Destinations - One-Time (Adhoc) And Triggered (Lifecycle) Campaign Management - Campaign, Customer, And Business Analytics - AI & ML: Propensity Models, Recommendation Engine, A/B Testing, CMAB - Support: 20 Hours Per Month SOLUS Premium $5,000 Flat Rate,Per Month It includes: - Customer Data Platform: Up To 500K Customers - Integrations With Up To 10 Sources And 10 Destinations - One-Time (Adhoc) And Triggered (Lifecycle) Campaign Management - Campaign, Customer, And Business Analytics - AI & ML: Propensity Models, Recommendation Engine, A/B Testing, CMAB - Support: 30 Hours Per Month SOLUS Lite Starter $1,400 Flat Rate,Per Month It includes: - Customer Data Platform: Up To 100K Customers - Integrations With Up To 3 Sources And 3 Destinations - One-Time (Adhoc) And Triggered (Lifecycle) Campaign Management - Campaign And Customer Analytics (No AI & ML Features) - Support: 5 Hours Per Month SOLUS Lite Advanced $3,000 Flat Rate,Per Month It includes: - Customer Data Platform: Up To 250K Customers - Integrations With Up To 5 Sources And 5 Destinations - One-Time (Adhoc) And Triggered (Lifecycle) Campaign Management - Campaign And Customer Analytics (No AI & ML Features) - Support: 10 Hours Per Month SOLUS Lite Premium $4,100 Flat Rate,Per Month It includes: - Customer Data Platform: Up To 500K Customers - Integrations With Up To 10 Sources And 10 Destinations - One-Time (Adhoc) And Triggered (Lifecycle) Campaign Management - Campaign And Customer Analytics (No AI & ML Features) - Support: 20 Hours Per Month ## Integrations [ Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[ CleverTap](https://www.capterra.com/p/155737/CleverTap/)[ MoEngage](https://www.capterra.com/p/164687/Sherpa/)[ Gupshup](https://www.capterra.com/p/233786/Gupshup/)[ Netcore Customer Engagement](https://www.capterra.com/p/231034/Netcore-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.