# SOLUS AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SOLUS AI Software - reviews, pricing plans, popular comparisons to other Personalization products and more.

Source: https://www.capterra.com/p/10012023/SOLUS-AI

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# 

 SOLUS AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

SOLUS AI

## What is SOLUS AI?

SOLUS AI is a personalization platform that boosts revenue through hyper-personalized customer experiences. It unifies data from multiple sources to create detailed customer profiles and uses algorithms like collaborative filtering and genome matching for tailored product recommendations. Predictive modeling forecasts behaviors such as purchase likelihood and churn risk. Flexible segmentation tools enable precise targeting based on various factors. The platform supports campaign planning across customer journeys with personalized communications via SMS, email, and WhatsApp. Analytics dashboards monitor campaign performance, customer metrics, and product data, while AI agents automate reporting and deliver insights. SOLUS AI integrates data unification, machine learning, and optimization to enhance engagement across industries like retail, finance, and hospitality.

## What is SOLUS AI used for?

[Personalization](https://www.capterra.com/personalization-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1900

Flat Rate, Per Month

Free trial  
not available

Free version not included

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Do you work for SOLUS AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.solus.ai&name=SOLUS AI)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SOLUS AI

0.0

VS.

[4.8 (1,402)](https://www.capterra.com/p/168452/GMass/reviews/)

Starting Price

$1900

Flat Rate, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (1,402)

Value For Money

0.0 (0)

Value For Money

4.7 (1,296)

Customer Service

0.0 (0)

Customer Service

4.6 (1,192)

## SOLUS AI alternatives

[4.3 (711)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

[4.5 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Starting price

$13.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/110228/MailChimp/)

Highest Rated

[Personizely](https://www.capterra.com/p/177632/Personizely/)

[4.9 (38)](https://www.capterra.com/p/177632/Personizely/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177632/Personizely/)

[Insider One](https://www.capterra.com/p/160085/InOne/)

[4.8 (18)](https://www.capterra.com/p/160085/InOne/#reviews)

Starting price

$1000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160085/InOne/)

## FAQs about SOLUS AI

Overview

### What company size and specific industries is SOLUS AI built for?

SOLUS AI is designed for retailers, QSR chains, supermarkets, consumer durables companies, mutual funds, insurers, travel companies, hospitality brands, jewelers, lenders, and beauty brands. The vendor description does not specify company size, so the product appears aimed at organizations across these sectors rather than a single size segment.

Features and Usability

### What are the key features of SOLUS AI?

SOLUS AI includes A/B testing, campaign management, and multi-campaign support for running marketing programs across channels. It also offers customer segmentation, behavioral targeting, and contextual targeting for audience rules, plus real-time analytics, visual analytics, reporting/analytics, website analytics, recommendations, and API and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

SOLUS AI starts at $1,400 per month for the SOLUS Lite Starter plan, with SOLUS Starter at $1,900, SOLUS Lite Advanced at $3,000, SOLUS Advanced at $3,700, SOLUS Lite Premium at $4,100, and SOLUS Premium at $5,000. Plans are flat-rate monthly subscriptions; no free version or trial is listed.

Integrations

### Which third-party tools and platforms does SOLUS AI integrate with?

SOLUS AI integrates with 5 third-party platforms: customer engagement tools like CleverTap, MoEngage, and Netcore Customer Engagement, plus messaging and marketing systems such as Gupshup and Salesforce Marketing Cloud. These catalog integrations cover engagement, outreach, and CRM-connected campaign workflows.

Getting Started and Support

### What training and onboarding options does SOLUS AI offer?

SOLUS AI provides in person training, live online sessions, documentation, and videos. In person and live online formats support guided instruction, while documentation and videos offer self-paced reference material for reviewing steps and product information as needed.

Getting Started and Support

### What customer support options does SOLUS AI offer?

SOLUS AI provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. Because no reviewer feedback about support is available, no user sentiment on response times, helpfulness, or common frustrations can be stated.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Behavioral Targeting

Display advertising and marketing messages to users based on their browsing history and preferences

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Campaign Segmentation

Group campaigns by project, client, or campaign for better management.

SOLUS AI 16 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Display advertising and marketing messages to users based on their browsing history and preferences

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Group campaigns by project, client, or campaign for better management.

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Manage multiple campaigns in one system

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Analyze and gain insights into data in real-time

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track and analyze information regarding website visitors

## Pricing

SOLUS Starter

$1,900

Flat Rate,Per Month

It includes:

-   Customer Data Platform: Up To 100K Customers
-   Integrations With Up To 3 Sources And 3 Destinations
-   One-Time (Adhoc) And Triggered (Lifecycle) Campaign Management
-   Campaign, Customer, And Business Analytics
-   AI & ML: Propensity Models, Recommendation Engine, A/B Testing, CMAB
-   Support: 10 Hours Per Month

SOLUS Advanced

$3,700

Flat Rate,Per Month

It includes:

-   Customer Data Platform: Up To 250K Customers
-   Integrations With Up To 5 Sources And 5 Destinations
-   One-Time (Adhoc) And Triggered (Lifecycle) Campaign Management
-   Campaign, Customer, And Business Analytics
-   AI & ML: Propensity Models, Recommendation Engine, A/B Testing, CMAB
-   Support: 20 Hours Per Month

SOLUS Premium

$5,000

Flat Rate,Per Month

It includes:

-   Customer Data Platform: Up To 500K Customers
-   Integrations With Up To 10 Sources And 10 Destinations
-   One-Time (Adhoc) And Triggered (Lifecycle) Campaign Management
-   Campaign, Customer, And Business Analytics
-   AI & ML: Propensity Models, Recommendation Engine, A/B Testing, CMAB
-   Support: 30 Hours Per Month

SOLUS Lite Starter

$1,400

Flat Rate,Per Month

It includes:

-   Customer Data Platform: Up To 100K Customers
-   Integrations With Up To 3 Sources And 3 Destinations
-   One-Time (Adhoc) And Triggered (Lifecycle) Campaign Management
-   Campaign And Customer Analytics (No AI & ML Features)
-   Support: 5 Hours Per Month

SOLUS Lite Advanced

$3,000

Flat Rate,Per Month

It includes:

-   Customer Data Platform: Up To 250K Customers
-   Integrations With Up To 5 Sources And 5 Destinations
-   One-Time (Adhoc) And Triggered (Lifecycle) Campaign Management
-   Campaign And Customer Analytics (No AI & ML Features)
-   Support: 10 Hours Per Month

SOLUS Lite Premium

$4,100

Flat Rate,Per Month

It includes:

-   Customer Data Platform: Up To 500K Customers
-   Integrations With Up To 10 Sources And 10 Destinations
-   One-Time (Adhoc) And Triggered (Lifecycle) Campaign Management
-   Campaign And Customer Analytics (No AI & ML Features)
-   Support: 20 Hours Per Month

## Integrations

[

Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[

CleverTap](https://www.capterra.com/p/155737/CleverTap/)[

MoEngage](https://www.capterra.com/p/164687/Sherpa/)[

Gupshup](https://www.capterra.com/p/233786/Gupshup/)[

Netcore Customer Engagement](https://www.capterra.com/p/231034/Netcore-Cloud/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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