# eposbuddy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is eposbuddy the right Point of Sale solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10012056/eposbuddy/reviews --- eposbuddy 4.8 (66) [View alternatives](https://www.capterra.com/p/10012056/eposbuddy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of eposbuddy Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews AY Aakriti Y Customer RelationshipFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “Eposbuddy has made managing my business so much easier by handling payments, inventory tracking and customer orders all in one place.“ March 16, 2025 GN Guzicka N Communication ManagerArchitecture & Planning, 201 - 500 employeesUsed the software for: 6-12 months. “Some lagging issues during peak hours is the things that need to be improved.“ March 6, 2025 AO Ayeni O CEOTelecommunications, 2 - 10 employeesUsed the software for: Less than 6 months. “I didn't want to sign up because I thought Eposbuddy is only for big businesses but I was wrong Eposbuddy has changed s lot of things in my business I take better and accurate inventory, manager my online transaction keep my data save and secure in terms of time, clients records, budget and expenses Eposbuddy is doing a brilliant job I commend their technical support too, they are always ready to help and they know what they are doing“ September 21, 2024 EE Erere E Operation ManagerFinancial Services, 51 - 200 employeesUsed the software for: Less than 6 months. “I can't be activaited without contacting the customer support.“ March 9, 2025 ME Martins E Business ManagerConsumer Services, 11 - 50 employeesUsed the software for: 6-12 months. “I also like the ease that comes with monitoring my marketing process with even with my mobile phones the cashier also works perfectly I like so many things about Eposbuddy it's s very effective platform“ September 24, 2024 AB Anuraag B Chief Executive OfficerHospitality, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “It be be difficult to navigate for new users.“ October 10, 2024 ME Martins E Business ManagerConsumer Services, 11 - 50 employeesUsed the software for: 6-12 months. “Overall Eposbuddy solved a lot of problem in my business from sales management taking inventory and making it easy for my clients to make payments without any glitch“ September 24, 2024 GS George S Company Director Retail, 2 - 10 employeesUsed the software for: 6-12 months. “Given the cost of the system, I am a bit irritated at the lack of functionality in certain places.“ September 16, 2023 ## Showing most helpful reviews Showing 1-25 of 66 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ryan F. Executive Chef Restaurants Used the software for: 2+ years ### "eposbuddy is the most prolific EPoS system for running restaurant operations." February 24, 2025 5.0 Running our restaurant operations has been made so efficient by eposbuddy. Having eposbuddy has made our work at the restaurant easier allowing us to satisfy all our customers. It has been a very productive experience with eposbuddy. Pros eposbuddy customer support services are the topmost we have experienced. Its ease of customization and use made it fit perfectly with our restaurant management needs. eposbuddy help us offer our customers with a smooth online reservations and ordering experience. eposbuddy swift integration with payment products made it easy to process order payments. Cons No problems faced with eposbuddy so far. It has not given us any troubles to complain about. Review Source SB Stephen B. Account Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Enhance payment process and sales management" January 6, 2025 4.0 eposbuddy surely making POS management easy, especially with its sales analytics program that show real-time data to give full control and insight to business admin. Pros Retail transaction is now easy after using eposbuddy. Setup instruction is simple to follow and can be complete under one hour. Loyalty program is available to reward loyal customer with discount and price cut every time they make a minimum amount purchase. Cons No dislike about eposbuddy. Customer support is helpful and fast in solving issues with the POS system. Switched from [Loyverse POS](https://www.capterra.com/p/150632/Loyverse-POS/) We need a reliable POS system that has its own hardware support, like eposbuddy. Review Source aE agboola E. Manager Banking Used the software for: 6-12 months ### "EposBuddy A Game-Changer for my Transaction Management" November 30, 2024 3.0 the platform has been user-friendly and packed with features that help manage customer transactions Pros it helps me manage my business transactions and track inventories in real time Cons it some times lag during usage of long hours which can be frustrating Review Source BH Busrah H. Customer support agent Leisure, Travel & Tourism Used the software for: Less than 6 months ### "POS system that actually worked well" December 4, 2024 4.0 Pros Solve issue with freezing screen on POS terminal that I experience with previous POS system. Easy to check current inventory and tally it with website stock. Responsive interface on touchscreen, I don't have to keep pressing the button 2-3 time before it register what I am touching. Cons No issue for me. Every tools and features that they provide work wonderfully. Switched from [Loyverse POS](https://www.capterra.com/p/150632/Loyverse-POS/) Don't provide POS device and need to use personal smartphone. Review Source GN Guzicka N. Communication Manager Architecture & Planning Used the software for: 6-12 months ### "Transaction management made easy" March 6, 2025 4.0 eposbuddy is reliable for our business to accept and process various transaction type without issues. Pros eposbuddy really has restructured on how we are running our architecture business. It has smoothing the operation and streamlining daily operation. Payment management to accept client payment from different currency is their strongest point. All features is available on the main dashboard, make it easy to use and navigate between all different tools and expedite the work. Cons Some lagging issues during peak hours is the things that need to be improved. It is quite annoying when the system frozen and need to restart my hardware for it to working properly again. Review Source CE Cooper E. Chief Financial Officer Staffing and Recruiting Used the software for: 1-2 years ### "I highly recommend Epos buddy" March 4, 2025 5.0 Pros It has a very simplified system making it very user friendly to make use of.They also have a very helpful and reliable support team that is always ready to find solutions to user's problems. Cons I cannot complain about this tool since it meets my expectations as a daily user Review Source Robin B. Tech- savvy Administrative Assistant Computer & Network Security Used the software for: 6-12 months ### "Efficient and User-Friendly POS Solution" January 7, 2025 5.0 My overall experience with eposbuddy has been positive. It's user-friendly, easy to navigate, and efficiently handles transactions. The system integrates well with other platforms, streamlining my workflow. However, occasional lag during peak usage could be improved. Pros The intuitive user-friendly interface allows staff to navigate with minimal training easily. Cons Limited customization options for specific needs. Review Source AY Aakriti Y. Customer Relationship Financial Services Used the software for: 6-12 months ### "A Seamless Solution for POS and Business Management" March 16, 2025 5.0 Eposbuddy has really simplified how I run my business. It handles sales, payments, and inventory all in one place, making things so much smoother. Pros Eposbuddy has made managing my business so much easier by handling payments, inventory tracking and customer orders all in one place. Cons The user interface can feel a bit complex due to the large number of features. Review Source AU Asuquo U. Sales Officer Hospital & Health Care Used the software for: 1-2 years ### "Improved financial stability using eposbuddy." December 16, 2024 5.0 Pros Its various features has helped the company in achieving an improved financial stability and development through its reliable point of sale platform it got, an effective faster payment processing i have used in processing transactions and managing invoices and bills with various clients. They have got a good customer care services they render. Simple to use with detailed dashboard that has all transactional activities. It is less costly for me. Cons It has no feature that i like least since using this software, no cons. Review Source EE Erere E. Operation Manager Financial Services Used the software for: Less than 6 months ### "Assisted deployment." March 9, 2025 5.0 I'm impressed by the software because data collection easy and accountability easier. Pros Eposbuddy has best experts which full installs the system and teach user on how to use them Cons I can't be activaited without contacting the customer support. Switched from [Genius](https://www.capterra.com/p/195074/Genius/)[Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) Eposbuddy is has all above in one software. Review Source PB Peju B. Family Physician Hospital & Health Care Used the software for: 1-2 years ### "Inventory catalogue management platform." October 12, 2024 5.0 Pros I used it to manage my payment efficiently. Simple interactive interface. It analyzed my inventory catalog easily. Less costly which makes it affordable for me. Good customer care service relation. Cons I have not seen any issue since using this software, no cons. Review Source KK Kunal K. Sales Manager Business Supplies and Equipment Used the software for: 1-2 years ### "Boosts Efficiency with Smooth Order Processing" September 12, 2024 5.0 Eposbuddy offers great value and reliability, helping us improve decisions with smooth order processing, payments and customer communication, making it ideal for our sales team. Pros Eposbuddy gives great value and is very reliable. It's easy to set up on handheld devices, and clients find it simple to use. The system helps them make quick decisions, and the cashier system works efficiently. Cons The design of the interface could use some work but everything else is perfect. Review Source PG Prattay G. Guest Services Associate Hospitality Used the software for: Less than 6 months ### "Review of Eposbuddy: Best POS in market!" November 20, 2024 5.0 Pros I really liked Eposbuddy's user interface and POS features. It's best tool for me. Cons At the beginning it was difficult to use, but once I became familiar I didn't face any difficulty. Review Source DB Divakar B. Head dimsum chef Hospitality Used the software for: 6-12 months ### "Eposbuddy is really POS buddy!" September 28, 2024 5.0 Pros I like the services provided by Eposbuddy like POS management, payment services etc. It works finely. Cons Everything is good with Eposbuddy, nothing about cons. Review Source DS Domenico S. IT assistant Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Excellent POS system for our transportation business need" August 12, 2024 4.0 Pros eposbuddy worked very well as our primary POS system to manage purchase and inventory management. Taking order, payment processor and communication with customer has been excellent after our switch to this product. Cons The user interface is a bit boring and no option to change the theme color. Interface customization will bring more values to the product. Review Source GS George S. Company Director Retail Used the software for: 6-12 months ### "Fantastic System, but a little pricey on the integrated app side " September 16, 2023 5.0 Very good! As mentioned previously, I love the system, love that it all integrates together and love that it generally 'just works' love the potential with the app and the unique way of advertising by having events on the opening screen. It means every time a customer makes a purchase, they see the next event as soon as they open the app. We find a lot of our customers miss our Facebook posts and many don't generally look at posters so this function for us was an absolute game changer Pros I love the till system. Easy to use and generally 'just works'. We signed up for the EposBuddy app where we can advertise and give customers loyalty through the accrual of points (5% of their spend back as app credit) and seasonal vouchers Cons The app has features promised (vouchers that can only be applied to one group of customers), scheduling push notifications, single use vouchers... but these functions don't work. Currently when adding a voucher it gets made available to everyone... push notifications have to be sent immediately and cannot be scheduled and all vouchers can be reused unlimited times. The app has absolutely incomparable potential and could be an industry leading bit of kit if some of the issues were ironed out... Given the cost of the system, I am a bit irritated at the lack of functionality in certain places. Review Source Andrea S. Sales and Marketing Specialist Food & Beverages Used the software for: Less than 6 months ### "Ideal and very comfortable to promote a positive experience for our customers." February 13, 2024 5.0 It is a product that promotes agility in our business processes, has a good user experience and is perfect for increasing sales and reducing uncomfortable processes for our clients. Pros It is a simple product to configure, it has ideal technical support to cover all our needs, it is the ideal system to simplify our inventory operations, it is an ideal, different and very comfortable experience so that our customers have an excellent interaction with our business. Cons At the moment there are no problems using eposbuddy, it has improved improvements in our business processes. Review Source RC Rajmani C. Hospitality Manager Facilities Services Used the software for: 6-12 months ### "Best EPOS tool." June 30, 2024 5.0 Pros Eposbuddy's user friendly UI allows us to manage our sales more efficiently. Cons Customization is very limited, other wise it's great. Review Source LC Lauren C. Director Restaurants Used the software for: 1-2 years ### "Excellent till system and support " September 15, 2023 5.0 Love the ease of use and the user support Pros The till support is excellent. Phone calls are answered quickly and all issues I’ve had were resolved within a few minutes of me calling. Cons Would love a feature where food orders cannot be put through the till before a certain time Review Source DN Diep N. Sales Assistant Information Technology and Services Used the software for: Less than 6 months ### "Amazing service for payment" January 22, 2024 5.0 Pros Eposbuddy provides this amazing service with many payment features without doing more things. It works very smoothly and have not seen any issues. It is easy to implement and integrate with the current system. Cons Need to support more regarding the report customization Review Source ST Shaun T. Managing Director Hospitality Used the software for: Less than 6 months ### "ICR Touch - Bar/Restuarant Use" October 2, 2023 4.0 Had no issues really on the phone to help with anything. Pros ICR Touch is a very simple till system but after years working for the big PubCos has just about every feature they would have from their various till systems. What I like most is the ability to login from any mobile device and access up to the minute sales and stock information. Cons Pocket Touch tends to crashed a lot and even after sync doesn't always pull all the promotions through from Mix & Match. Alternatives considered [Epos Now](https://www.capterra.com/p/152638/Epos-Now/) Reason for choosing eposbuddy Cost Review Source JP John P. Manager Food & Beverages Used the software for: Less than 6 months ### "Eposbuddy and solemate" September 27, 2023 5.0 Great Pros Can't work in todays field without it.. self explanation and ease of use with totals at the end if the day to show profits. Cons Abit big but if that's all not too bad. Review Source KKM Kumod Kumar M. Advanced AI data trainer Information Technology and Services Used the software for: 1-2 years ### "Eposbuddy made it easy to do my work easily." March 12, 2025 5.0 Pros I like Eposbuddy because of its easy to use interface. Cons Eposbuddy works smoothly, I never faced any cons so far. Review Source JA Joy A. Youth Ambassador Non-Profit Organization Management Used the software for: 1-2 years ### "No glitch processing my payment." November 18, 2024 5.0 A reliable platform have used for the processing of my various transactions without any form of glitch. Pros I can process my payment with ease without any delay which i so much like about this software since i have been using it. Its customer service support has been helpful when the need arises. Its dashboard also has the various detailed transactional records have made which helps in keeping records and issuing of receipt easily. Easy to use for me. Its a perfect software for me, kudos to the developers. Cons It does what i expect it to do so no issues using this software. Review Source SO Samuel O. Operations Coordinator Financial Services Used the software for: 6-12 months ### "Managing bills and invoices using Eposbuddy." October 29, 2024 5.0 As a financial service enterprise, using this software has helped boost the level of production as it is reliable and efficient. Pros It is very easy to manage and issue bills and invoices to clients using this software. Fast processing of payment transactions effectively without any form of glitch. Its also been our reliable platform for our POS for various transactions at work. Great customer services they render. Simple and easy to navigate because it got a well detailed interface to work with. Cons I actually got nothing to hate about this software, no cons for me. 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