# Ignite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ignite Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more.

Source: https://www.capterra.com/p/10012103/Ignite

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# 

 Ignite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ignite

## What is Ignite?

Ignite is that game-changing platform empowering organizations to create a culture where employees feel valued, connected, and motivated. Ignite is SaaS company with a powerful solution that brings together the key pillars of engagement - recognition, communication, learning, collaboration, and rewards - all under one roof. The platform stands out in the competitive landscape of engagement solutions by allowing you to tailor employee engagement experiences.

## What is Ignite used for?

[Employee Engagement](https://www.capterra.com/employee-engagement-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ignite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ignite.team&name=Ignite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ignite

4.6 (7)

VS.

[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$2

Per User, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (7)

Ease Of Use

4.7 (5,298)

Value For Money

4.3 (4)

Value For Money

4.5 (5,057)

Customer Service

5.0 (6)

Customer Service

4.6 (5,070)

## Ignite alternatives

[4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,851)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10012103/Ignite/alternatives/)

## FAQs about Ignite

Overview

### What company size and specific industries is Ignite built for?

Ignite is designed for mid-market to enterprise HR teams that need integrated tools for recognition, communications, and learning. It fits organizations across industries that want to improve employee engagement, reduce costs, and avoid extra administrative work.

Features and Usability

### What are the key features of Ignite?

Ignite offers employee engagement features like activity tracking, feedback management, recognition, and rewards programs, plus goal management and progress tracking. It also includes learning and development, training management, employee onboarding, reporting and analytics, visual analytics, customizable reports, and third-party integrations for communication and data management.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Ignite integrate with?

Ignite integrates with about 18 third-party tools and platforms, including ADP Comprehensive Services, ADP DataCloud, ADP HR Assist, ADP iHCM, Microsoft Teams, Oracle Fusion Cloud HCM, Paycor, Slack, UKG Pro, and Workday HCM. It also connects to Oracle PeopleSoft, UltiPro, Kronos Workforce Central, and other HR and finance systems.

Getting Started and Support

### What training and onboarding options does Ignite offer?

Ignite provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars provide scheduled group instruction, documentation offers written reference material, and videos give self-paced learning support.

Getting Started and Support

### What customer support options does Ignite offer?

Ignite provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support experience details are not described in reviewer feedback here, so the available channels can be identified, but user impressions of response speed, helpfulness, or common frustrations cannot be summarized.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Database

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Mobile Access

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Employee Recognition

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Communication Management

4.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Employee Onboarding

4.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Process of familiarizing new employees with the company, their position, and responsibilities

Training Management

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track employee/learner's progression through training programs

Ignite 29 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Electronic storage of staff/employee contact information and job status in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Allows employees to set and manage work or career related goals

Facilitate training materials that help employees grow and progress in their positions

Access software remotely via mobile devices

Allows employees to praise one another in a social network-like feed visible to the whole organization

Receive data and information in real time

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Point or incentive based programs loyalty programs designed to increase customer engagement

Automatically calculate score after the assessment

Process of communicating with an online community and measuring the effectiveness of activity

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.4 (7)

4.4

Based on 7 reviews

## Pricing

Value for money

4.3 (4)

Standard Pricing Plan

$2.00

Per User,Per Month

Value for money

4.3 (4)

4.3

Based on 4 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[

Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[

ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[

Oracle Fusion Cloud HCM](https://www.capterra.com/p/72011/Oracle-HCM-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

4.6

Based on 7 reviews

Filter by rating

5(5)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

VH

Veronica H.

Instructional Designer

Retail

### "Collaborator and content creator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 12, 2024

Pros

The customer service is amazing! The team is always available to address issues and has timely follow-ups. Their solutions are clearly explained before implementation and they build trust in their outcomes.

Cons

Ignite has been instrumental in helping us build our communication platform for our field team. As we grow and expand our platform we occasionally have issues and the solutions create more issues. It's a work in progress.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Amie T.

Sr. Talent Development Specialist

Retail

### "Exclaim Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2024

Pros

Love the ease of use, options for redemption, look and feel.

Cons

It doesn't connect to our other platforms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Anne F.

Project Manager

Retail

### "Ignite/Dancor Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2024

Pros

I love the team we get to work with! While the platform is great, the people are always the best part of what makes our onboarding so seamless. They are on top of any escalation issues and do not hesitate to hop on a call to ensure we get things working for our associates when any issues do occur. We wouldn't want to work with anyone else!

Cons

I do not currently have any cons for Ignite! We do have some bugs/glitches that happen, but they are, in my opinion, always quick to fix the issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Matt L.

Talent Development Lead

Retail

### "Great Gift Card Redemption Software for Employee Engagement"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 16, 2024

Pros

Allows for a variety of Rewards through numerous Gift Cards.

Cons

The UI Experience is a little clunky, but I know it's being worked on.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Stephen S.

Sr. Specialist Communications

Retail

### "Customized Employee Engagement Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2024

Fantastic! Highly recommend the product and the team behind it.

Pros

Customized to our brand not only in aesthetic but also in verbiage and the focus on important touchpoints of our brand's employee culture. The Ignite team behind the scenes are extremely talented and a pleasure to work with - always quick with a response/resolution as needed and offer actionable solutions to both current and future needs.

Cons

More admin functionality would be helpful as a customer/administrator to empower my team to investigate/resolve concerns without needing to tap Ignite team for support. Overall, platform functions fantastically and most "concerns" are just following up on end-user error.

Switched from

[G5](https://www.capterra.com/p/144177/G5/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Kristen T.

Store Operations

Retail

### "Store Ops User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 12, 2024

I love it. It is a great way to create connection and celebrate!

Pros

I love using it to celebrate the hard work of employees.

Cons

The increments of the sunspired points.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EG

Emily G.

Joyful Workplace Manager

Automotive

### "Energize YOU"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 15, 2023

This has been a pretty smooth integration, it has been really good to with the Ignite team, and they have helped to make this a smooth transition. They have been supportive and very quick to respond. It has been a great team to work with.

Pros

I really like that all of the employees are able to access their rewards instantly! It has made it a lot easier to reward employees with instant gratification.

Cons

I would like to be able to have more control of the website with the admin access. It would be great to see real time data.

Alternatives considered

[360 Recognition](https://www.capterra.com/p/125712/360-Recognition/)

[Motivosity](https://www.capterra.com/p/147912/Motivosity/)

Reasons for choosing Ignite

We chose to go with Ignite because of all of the additional integrations they offer. It is a great tool to connect rewards and recognitions with learning and development and communication. There are so many ways ignite can help a company connect with its employees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10012103/Ignite/reviews/)

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