# Ignite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ignite the right Employee Engagement solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10012103/Ignite/reviews --- Ignite 4.6 (7) [View alternatives](https://www.capterra.com/p/10012103/Ignite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ignite Ease of use 4.4 Customer Service 5.0 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EG Emily G. Joyful Workplace Manager Automotive Used the software for: 6-12 months ### "Energize YOU" December 15, 2023 4.0 This has been a pretty smooth integration, it has been really good to with the Ignite team, and they have helped to make this a smooth transition. They have been supportive and very quick to respond. It has been a great team to work with. Pros I really like that all of the employees are able to access their rewards instantly! It has made it a lot easier to reward employees with instant gratification. Cons I would like to be able to have more control of the website with the admin access. It would be great to see real time data. Alternatives considered [360 Recognition](https://www.capterra.com/p/125712/360-Recognition/)[Motivosity](https://www.capterra.com/p/147912/Motivosity/) Reason for choosing Ignite We chose to go with Ignite because of all of the additional integrations they offer. It is a great tool to connect rewards and recognitions with learning and development and communication. There are so many ways ignite can help a company connect with its employees. Review Source VH Veronica H. Instructional Designer Retail Used the software for: 1-2 years ### "Collaborator and content creator" June 12, 2024 5.0 Pros The customer service is amazing! The team is always available to address issues and has timely follow-ups. Their solutions are clearly explained before implementation and they build trust in their outcomes. Cons Ignite has been instrumental in helping us build our communication platform for our field team. As we grow and expand our platform we occasionally have issues and the solutions create more issues. It's a work in progress. Review Source ML Matt L. Talent Development Lead Retail Used the software for: 2+ years ### "Great Gift Card Redemption Software for Employee Engagement" April 16, 2024 3.0 Pros Allows for a variety of Rewards through numerous Gift Cards. Cons The UI Experience is a little clunky, but I know it's being worked on. Review Source SS Stephen S. Sr. Specialist Communications Retail Used the software for: 2+ years ### "Customized Employee Engagement Platform" April 12, 2024 5.0 Fantastic! Highly recommend the product and the team behind it. Pros Customized to our brand not only in aesthetic but also in verbiage and the focus on important touchpoints of our brand's employee culture. The Ignite team behind the scenes are extremely talented and a pleasure to work with - always quick with a response/resolution as needed and offer actionable solutions to both current and future needs. Cons More admin functionality would be helpful as a customer/administrator to empower my team to investigate/resolve concerns without needing to tap Ignite team for support. Overall, platform functions fantastically and most "concerns" are just following up on end-user error. Review Source AT Amie T. Sr. Talent Development Specialist Retail Used the software for: 2+ years ### "Exclaim Review" April 17, 2024 5.0 Pros Love the ease of use, options for redemption, look and feel. Cons It doesn't connect to our other platforms. Review Source AF Anne F. Project Manager Retail Used the software for: 1-2 years ### "Ignite/Dancor Team" April 17, 2024 5.0 Pros I love the team we get to work with! While the platform is great, the people are always the best part of what makes our onboarding so seamless. They are on top of any escalation issues and do not hesitate to hop on a call to ensure we get things working for our associates when any issues do occur. We wouldn't want to work with anyone else! Cons I do not currently have any cons for Ignite! We do have some bugs/glitches that happen, but they are, in my opinion, always quick to fix the issues. Review Source KT Kristen T. Store Operations Retail Used the software for: 2+ years ### "Store Ops User" April 12, 2024 5.0 I love it. It is a great way to create connection and celebrate! Pros I love using it to celebrate the hard work of employees. Cons The increments of the sunspired points. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.